2023 GMC Sierra 1500 Complaints

STRUCTURE — Filed 03/08/2026

The upper top grille mold detached from the vehicle while traveling at highway speed (about 65 mph). It hit the hood, which it scratched and flew off into the air, above the vehicle and in the way of oncoming traffic. Fortunately, no one was behind me so the part did not hit another vehicle. Vehicle had around 65k miles when this occured. I have contacted a local dealership who informed me that while many similar vehicles have a recall for this issue my VIN is not included in that recall.

STRUCTURE,UNKNOWN OR OTHER — Filed 07/07/2026

The upper hood trim that sits above the grill, flew off on the interstate at approx 80 mph. Upon research this is a common problem for this make and model in years of 22-24. GM has a service bulletin for this issue as well as the NHTSA. For this particular failure. There was no warning and when I contacted GM they were unwilling to assist as "service bulletins" are not recalls and the vehicle is out of warranty. There was no warning, no indicator, it just blew off and I had no idea until I got home and the piece was missing. I was unable to locate the part on the interstate, however I was able to keep all of the pieces attached to the vehicle for evidence and support. I am beside myself anyone thought this was acceptable to sustain the force of air flow!

ENGINE AND ENGINE COOLING — Filed 06/10/2026

The contact owns a 2023 GMC Sierra 1500. The contact stated that while operating the vehicle, there was an engine knock at start-up, and the engine intermittently hesitated and skipped. The vehicle was taken to the local dealer, who performed a PICO test on the engine, and the engine passed. Later, while hauling a trailer, there was a rattling sound coming from the engine. The vehicle was taken back to the dealer, who diagnosed the vehicle and determined that the engine needed to be replaced. The engine, radiator, and oil cooler were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 17,000.

ENGINE — Filed 06/12/2026

Oct 2025 I took my truck into my local GMC dealer for 6.2 recall. I was told it passed the testing. 6/12/26 driving about 70mph on highway and lost all acceleration. Warning stating engine oil hot,/ pull over and idle engine. Already using 0w40 oil for approx 8momnths. Oil changed approx 3 wks before this incident. I was able to pull to the shoulder w/in 1/4 mile. While the truck was still moving about 3 mph it went into park and shut off. The vehicle would not turn back on. Oil level was full. For about $300 I was able to have the truck towed to a local dealer (about 2hrs from my home) and have my trailer towed off the highway. 6/15/26 I was notified by a local dealer that the engine was seized and that this was probably the recall issue. I contacted my local dealer who had my truck towed to their location. On 6/19/26 I was told by local dealer rep that they had ordered an engine for my truck and that I was third in line. On 6/26/26 I was informed by the dealer that he engine is on an indefinite backorder nationwide. On 6/30/26 I received a call from GM giving me a case number and getting contact info for my local dealer. I was advised that someone would contact me within 48 business hours. 7/3/26 I was contacted by my case advisor from GM. Still no idea when replacement engines might be available. I inquired about a buyback since I need a truck for work/personal life. I advised her that I had already cancelled one vacation (towing an RV...my loaner Buick Encore won't work) and would probably have to cancel another. I tried to explain that farming doesn't work well with the loaner either. I was told that another advisor would look into a buyback situation. On 7/8/26 I received a call from GM advising that my engine had shipped on 7/6/26 and to expect a call the following week with an update on completion.

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE — Filed 05/24/2026

I was driving my family on the highway and my truck completely shut down. The screen flashed a warning and it slowly started decelerating. Thankfully I was able to make it to the shoulder of the road safely. Engine failure was a known safety issue with my model of truck, but I completed the L87 Engine Loss of Propulsion safety recall testing on 9/18/2025 and was assured my engine passed the testing and was not at risk for engine failure.

ENGINE — Filed 06/12/2026

While driving vehicle on state highway exit at approximately 55 mph a knocking noise started coming from engine then engine just died and would not restart. Engine was replaced under recall.

STRUCTURE — Filed 06/16/2026

The front grille/hood trim flew off driving down the highway. No, it is not available the cheap plastic shattered. My safety was put at risk b/c parts are flying off the truck that should never. More importantly other people's safety is put at risk b/c a long SHARP plastic piece is flying off a large truck driving down the highway!! Yes, Glenn Polk has seen the damage and can confirm. No, no one else has inspected it yet but you gladly can, it doesn't take a genius to see that the cheap POS plastic was terrible engineering by GM. There were no warnings or indications that the piece was even loose.

SERVICE BRAKES — Filed 06/19/2026

Failure to release parking brake. Lining material improperly bonding to steel shoe from Manufacturer. Service Parking Brake warning Indicator “on”

STRUCTURE — Filed 06/18/2026

I was driving down the highway and the front Upper Grille Deflector flew off while at highway speeds. Due to the nature of being on a highly congested bridge, the grill piece flying off could've seriously injured not only myself, but other motorist around me. There is currently a GM recall (N242490120) out however, it only affects the 2022 model trucks. This makes no sense as this issue has been reported via threads and discussions on the internet for 2023 year models like mine numerous times. This is a serious issue and should be recalled just like the 2022 models. Not only am I now paying for a manufactuer defect out of pocket, but who's to say that the "new" part doesn't do the same thing and either I or another motorist is seriously injured or worse...killed.

ENGINE — Filed 06/29/2026

Engine knocking. Engine being replaced under warranty due to premature bearing failure. Picotest was performed prior to my purchase with 12800 miles. 0w40 oil being used at the time of failure. At the dealer now getting the engine replaced.

ELECTRICAL SYSTEM,ENGINE — Filed 05/04/2026

Traveling had an engine light come on. stopped at a dealer they inspected found multiple errors reset engine light and said continue home. when home bring into my dealer. Got home that night went to start truck, all kinds of errors started popping up on the dash, vehicle would not turn over at all. Had to call wrecker to have brought into shop. First issue could not put the truck into neutral at all, so they had to pull in park to put unto the bed of wrecker (that seems to be a very poor design of the truck). Brought truck into shop received a call two days later that it is fixed and working fine. Went to the shop asked what the problem was, told there is a ground strap under the truck that is like the main part to make sure everything works regarding electronics. The dealer has had to repair many of these ground straps, they are exposed to the elements and come loose I was told. They had two other GMC trucks in the shop with the same issue that day. the ground strap is exposed to the elements do not understand why this would not be covered just like a battery lead to stop from corroding and have to clean it or replace it. Not to mention there is no where in the service manual I can find about any maintenance that needs to be done with it. Appears to be a very bad design from the car manufacture.

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/25/2026

While traveling at highway speed during rush hour commute, the vehicle lost engine power and stalled. While coasting, I tried to restart the engine several times without success. Before coming to a stop, I attempted to get to the shoulder safely. Unfortunately, a portion of the vehicle was left partially in the lane and on the shoulder. Once I was completely stopped, I tried to put the electronic shift control into neutral so I could push the vehicle safely to the shoulder. The shifter would not allow me to shift into neutral and other override methods researched failed to work. I continued to try and restart the vehicle without success. I was in an unsafe position during rush hour commute for about 50 minutes until roadside assistance arrived and loaded and towed the vehicle. There was no warning of the issue prior to the incident. A code (P129F-Fuel Pump Driver Control Module Speed Signal Incorrect) was produced after the stall occurred via my GMC app. My vehicle was towed to my local dealership for service, but have not received the vehicle back at the time of reporting.

UNKNOWN OR OTHER — Filed 04/08/2026

I was driving down I-25 interstate and the sunroof exploded outward on the vehicle and sounded like i shot gun going off in the vehicle. I did experience a hard breaking situation due to the loud noise, no traffic accident from this situation. Called GMC service and warranty department and glass is only covered for 1 year.

STRUCTURE — Filed 06/02/2026

The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving approximately 70 MPH, the front grill deflector was ejected from the vehicle. The vehicle was taken to the local dealer, and the contact was informed that the deflector needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V060000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,000.

STRUCTURE — Filed 06/16/2026

The attachment points for the upper chrome grille deflector have fractured, causing the trim piece to detach completely while driving and fly over my windshield which startled me and made me swerve dangerously. This is a known recall for the truck year before me and should clearly affect my truck too since the same description happens here

STRUCTURE — Filed 06/17/2026

The front grill deflector sheared off of the truck when driving in the highway. The highway speed was 65 mph and the deflector flew out in to traffic. There was no warning or symptom prior to the problem or failure. This is a common ongoing issue with the same make/model of the previous year 2022 with an actual open recall unfortunately.

POWER TRAIN,ENGINE — Filed 05/18/2026

[XXX] [XXX] Phone: [XXX] Vehicle Information: Year: 2023 Make: GMC Model: Sierra Denali Ultimate Engine: 6.2L V8 VIN: [XXX]: Mileage: Approximately 52,000 miles BACKGROUND: I previously had the engine serviced under a GM recall campaign related to known 6.2L V8 engine concerns. Despite that repair, the vehicle has since experienced two separate highway-speed loss-of-propulsion events. COMPLAINT The vehicle suddenly lost power while being driven at highway speed. No warning lights, check-engine lights, reduced-engine-power messages, or transmission warnings appeared. In both incidents, I was forced to coast to the shoulder of the roadway. The vehicle would not resume normal operation until it was stopped and restarted. This condition has now occurred twice. SAFETY CONCERN The sudden loss of propulsion during highway operation creates an immediate safety hazard and increases the risk of collision due to the inability to maintain speed with surrounding traffic. REQUESTED NHTSA ACTION 1. Record this complaint as a repeat loss-of-propulsion event. 2. Evaluate whether similar complaints exist involving 2023 GMC Sierra Denali Ultimate vehicles equipped with the 6.2L V8. 3. Consider this complaint in any current or future investigations involving loss of propulsion, stalling, engine failure, or powertrain concerns. 4. Review whether vehicles previously repaired under GM recall campaigns continue to experience similar failures. [XXX]: Update – Vehicle Disabled and Awaiting Engine Replacement Since filing my initial concerns regarding repeated loss-of-propulsion events, the condition of my vehicle has significantly worsened. During the dealership's inspection and test drive, the engine reportedly failed and locked up. The vehicle could not be restarted and required further diagnostics. On June 20, 2026, I received a text message from the dealership that the required engine parts remain on backorder INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM — Filed 04/28/2026

The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed on several occasions, the pedestrian warning alert unexpectedly illuminated. The contact stated that during the failure, the braking system became inoperable and then the brakes locked up, causing the contact and a passenger to suffer whiplash. The contact stated that there were no pedestrians near the vehicle when the failure had occurred. Additionally, the contact stated that while attempting to reverse, the pedestrian detection system failed to display a warning when a pedestrian was near the vehicle, almost causing the vehicle to strike the pedestrian. The vehicle was taken to the dealer, where the contact was informed that the failure was related to an electrical anomaly and a hardware failure. The contact was advised that an over-the-air update might be issued to address the issue. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 04/25/2024

The vehicle has experienced repeated incidents of sudden reduced engine power and loss of acceleration while driving. On multiple occasions, while traveling at highway speeds, the vehicle failed to respond normally to throttle input and would not accelerate as commanded and loss of power steering making it difficult to turn the steering wheel and apply brakes. One incident resulted in throwing my truck off the road and luckily we nearly avoided a multi car collision and potential pile with my wife, 8yr old daughter and newborn son in the vehicle at high speeds up to 60/70+ mph but despite avoiding a major life threatening accident to us and other drivers, resulted in striking objects, glass and debris on the side of the road causing damage to my vehicle and then sliding to a complete stop in the ditch off the highway. This creates a hazardous driving situation, particularly when merging into traffic or attempting to maintain speed with surrounding vehicles, increasing the risk of collision. The malfunction appears related to the engine, electrical system, and powertrain. During at least one dealership visit, the reduced power condition was recreated and confirmed by service personnel. However, despite multiple warranty repair attempts, the issue continues to reoccur intermittently. Warning messages have appeared at times, including reduced engine power notifications and check engine indicators, though the condition has also occurred without advance warning. The intermittent nature of the defect makes it unpredictable and unsafe. The vehicle has been out of service for more than 30 cumulative days for warranty-related defect repairs related to this and other electrical issues. Multiple repair attempts have not permanently corrected the condition. The vehicle remains available for inspection upon request. Due to the unpredictable loss of acceleration and prior safety incidents, there are ongoing concerns regarding safe operation of the vehicle.

ELECTRICAL SYSTEM — Filed 01/31/2026

The contact owned a 2023 GMC Sierra 1500. The contact stated that while the vehicle was parked on the driveway, it caught on fire. The contact was inside the residence when a passerby knocked on the door and informed the contact of the fire. A neighbor helped extinguish the fire. When the contact stepped outside, the flames were by the instrument panel; the flames had risen to the rooftop. The front windshield was shattered. The fire was contained to the cabin. The fire department was called. The contact stated that weeks before the fire started, an abnormal sound could be heard coming from the engine. The contact removed the battery from the vehicle. The vehicle was not insured. The manufacturer was not made aware of the failure. The failure mileage was unknown. 

STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 08/18/2025

The vehicle has suffered repeated systemic electrical failures all while being under 8,000 miles. What component/system failed? Power distribution/fuse block, starter, fuel pump control module, horn circuit, body control module, instrument cluster, and charging system. Error codes documented include P0627 (Fuel Pump Control Circuit), U0100 (Lost Comm ECM/PCM), B1325 (Control Module Power Low), U0140 (Lost Comm BCM), and B1000 (ECM fault). All repairs are documented by the dealer, and the truck remains available for inspection. How was safety at risk? The truck lost propulsion at speed, emitted smoke from the engine bay, and became disabled in traffic, placing my family, including my toddler, in immediate danger of collision and fire. Electrical defects also disabled horn and instrument cluster, removing critical warning and signaling functions. These electrical issues have been ongoing for months and GM refuses to replace and can't seem to fix it. Has it been confirmed? Yes. Each failure was diagnosed and confirmed by an authorized GM dealer. Components replaced include fuse block, starter, fuel system computer, horn assembly, and cluster. Despite repairs, issues recur. Inspected by others? GM corporate case managers are aware and have acknowledged defects, though they have refused to issue written determinations. Insurance has not yet been involved, but records are available. The dealer has attempted to repaid more than 4 times with no success. Warning lamps/messages? Yes. Prior to and during failures, vehicle displayed repeated “Service Electrical System,” “Low Voltage,” and communication fault codes. Cluster intermittently blacked out. Smoke in engine bay indicated immediate fire hazard. Cumulative out-of-service days exceeding 20. The failures pose unacceptable risk of fire, sudden propulsion loss, and loss of critical safety functions. I have ALL calls with GM recorded and transcribed as I am in SC (single party recording state) and can provide those.

POWER TRAIN — Filed 06/20/2025

Vehicle's 10 speed transmission on numerous occasions has locked the wheels at high rates of speed on the highway, causing the vehicle to veer across several lanes and almost crash. Vehicle will not always engage in drive selection causing a filed accident while trying to go from reverse to drive.

STEERING,ELECTRICAL SYSTEM,ENGINE — Filed 04/10/2025

I just left the gas station from getting a beverage, I got onto the interstate and had gone roughly about 3 miles before setting super cruise a few minutes after that the interstate takes a turn to the left with an exit on the right. Slightly right as I was just getting into the turn my engine shutoff and or died making my truck uncontrollable causing me to drive off the interstate into some small trees between the exit and the interstate. I was not injured and no other vehicles were involved. My truck is currently at the insurances storage yard and they care claiming it to be totaled. I have contacted GM and filled a claim however they are saying they aren’t responsible because the insurance company has my truck. I feel like regardless of who has my vehicle the manufacturer should be responsible if the issue pertains to a specific recall that has already been issued 2 weeks after my accident. I have contacted several lawyers but since I wasn’t injured they aren’t interested in taking my case. My concern is I’m getting screwed over financially because my truck was only a year old and now my insurance is going to be crazy expensive when the manufacturer should be the one taking responsibility for this and not myself.

ENGINE — Filed 04/03/2025

While towing my boat to the Florida Keys, I encountered a series of mechanical issues on Interstate 75. The engine’s exhaust became excessively loud, causing the engine to abruptly shut off. Despite successfully maneuvering into the safety lane, I was unable to restart the engine. I promptly contacted the dealership, which dispatched a tow truck to my location. However, the tow truck driver was unable to put the vehicle in neutral gear. Subsequently, I reached out to GMC, which informed me that the tow truck required a flatbed for transportation. I waited another two hours for a flatbed truck to tow the vehicle to the dealership. A few days later, I received notification that my engine had seized, necessitating an engine replacement. The dealership informed me that the 6.2-liter engine was experiencing a national backorder. I had purchased this used vehicle less than a month prior and had not yet made my initial payment. Consequently, I find myself without a vehicle. The dealership has been unable to provide an accurate timeline for the repair to be completed.

SERVICE BRAKES — Filed 07/02/2023

electric parking brake turn on while towing behind Rv did damage to driver side ,had towed it for 340 miles before this happened it is not in my manual to disconnect the ground cable ,when I took it to dealer they gave me a paper stating I need to disconnect the ground cable after putting truck in neutral I told them GM should have put that in the manual instead of tell the dealer .I have turned a claim into GM thru bbb auto line have not heard back yet