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2019 GMC Terrain Complaints

Consumer complaints filed with NHTSA

177

Total

7

Crashes

3

Fires

12

Injuries

0

Deaths

Most Reported Components

BRAKES
65
ENGINE
60
OTHER
25
ELECTRICAL
15
VISIBILITY
2

Recent Complaints

ODI #11748359

UNKNOWN OR OTHER,ENGINE — Filed 03/27/2026

While driving the vehicle became extremely difficult to stop I was advised that the Vacuum booster pump was broken and it needed to be replaced. This was first completed 09/24/25 by Gateway tire and service center. I was advised that there was a service bulletin for the issue. Then I have had the same thing happen and I returned the vehicle to the same repair shop and I was advised that the Vacuum booster pump was broken and it caused the exhaust camshaft to break, as well as the timing was out. The shop had to replace several things in order to repair and I was responsible for the cost. There was no warning before either of the incidents.

ODI #11748117

POWER TRAIN — Filed 07/03/2026

No engine lights are on. When at stops it starts chugging and when I accelerate sometimes it does not go like it should. It idles high and feels like it is slipping. I have almost been hit in the rear several times when this happens. One lady did rear end me but the damage was so little that I did not call the cops. This vehicle has not been inspected and it is available for inspection at any time.

ODI #11743318

POWER TRAIN,ENGINE — Filed 03/04/2026

The turbo went completely out at around 105k miles while I was driving to work. I had to coast into a repair shop because it was smoking and wouldn’t go over 20mph and then have it towed to the place that repaired it. Since then, the transmission is having trouble shifting gears. The car struggles to accelerate and I have to go abnormally slow after coming to a complete stop in order for the car to get into gear. The onstar diagnostic says everything is fine but it is clearly not fine.

ODI #11738911

UNKNOWN OR OTHER — Filed 01/01/2026

My 2019 GMC Terrain has a faulty back up camera system. It shows a blue screen that says Service rear view camera system, This has been a faulty system for years until it finally stopped working completely. I have researched the issue and have discovered this is a known problem. There was a Service Bulletin 19-NA-076 dated April of 2019. Why has there not been a recall for this safety issue?

ODI #11737591

SERVICE BRAKES, HYDRAULIC,ENGINE — Filed 05/10/2026

The contact owns a 2019 GMC Terrain. The contact stated that while stopped and attempting to turn to exit a highway ramp, he observed a loud banging noise emanating from the engine compartment. An "engine reduced power" message appeared. The vehicle then went into limp mode, and when the brake pedal was depressed, it was stiff as a rock. The vehicle coasted while he continued attempting to depress the brake pedal, and it eventually slowed down. The vehicle was steered to the side of the road and turned off. When the vehicle was turned back on and he attempted to depress the accelerator pedal, the vehicle did not accelerate. The vehicle was taken to his mother's residence approximately 100 miles away in limp mode and parked. The vehicle was not diagnosed or repaired. The contact stated that his brother, during an inspection of the vehicle, removed the vacuum pump and noticed that it was broken with numerous pieces that had gone into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.

ODI #11735393

VISIBILITY/WIPER — Filed 05/03/2026

I got into my car to head to the store today. Upon closing drivers door I heard a muffled sounding pop. As I looked around I noticed back windshield looked “weird”. Got out and walked around the back to see it completely shattered. It just exploded and every inch has a crack or chip, even all asking the edges of the glass. I lifted the tail gate to see if a rock was thrown by chance and a chunk fell into the car. No rock was found. It simply shattered. The temp today was low 60’s on May 3rd, 2026 here in Ohio.

ODI #11733476

ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM — Filed 11/26/2025

My cars breaks failed by a vacuum pump failer and I almost died on the a hill going home

ODI #11732575

ENGINE — Filed 11/28/2025

ENGINE BREAKDOWN 1.5TURBO IN 11/28/25 WITH 16820 MILES ON IT. IT IS NOT AVAILABLE I HEARD A BANG AND SMOKE OUT OF BACK LOST POWER WHILE DRIVING ON THE HIGH WAY DAMAGE WAS CONFIRMED BUY A DEALER GOODWIN CHEVROLET IN BRUNSWICK ME YES BUY GM DEALER. NO THERE WERE NO WARNING LAMPS OR OTHER SYMPTOMS BEFORE FAILURE. CAR WAS CHECK ON 3/30/2023 AT 10383 MILES FOR SHAKING AND LOSING POWER.CAR DID COME OUT IT TOOK IT TO LEE GM DEALER IN AUBURN ME COULD NOT DUPLICATE PROBLEM.

ODI #11731108

UNKNOWN OR OTHER — Filed 01/05/2026

This is the 4th time my vacuum pump has “broke” my brakes become hard and stiff and my brake assist light comes on. It happens EVERY winter when it drops below freezing. This is the second time this winter it has broke and now my check engine light is on. It is not cheap to fix and a major safety issue. Would like to add I was only backing out of my drive way this last time it happened. I was going maybe 5-10 mph.

ODI #11727730

SERVICE BRAKES — Filed 03/24/2026

Brake assist light came on and brake pedal became stiff/hard to push. Vehicle struggled to brake. Replaced brake pads and checked brake fluid. Brakes still inoperable. Check engine light came on for vacuum pump. When replacing pump, metal shards and pieces were falling out when original was removed. Once replacement was installed vehicle began hesitating to start and run.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov