2023 Honda Civic Hatchback Complaints

AIR BAGS — Filed 07/07/2026

During a collision on July 7, the airbag initiated but did not deploy. The car is available for inspection upon request. The safety of the driver was put at risk because the airbag did not deploy when intiated. The driver is not injured, but the car cannot be driven due to the airbag posing a risk to the driver. No one has inspected the vehicle. A call was made to Honda Headquarters on Friday, July 10 to report the critical safety and restraint system failure. The car was functioning properly before the accident, there were no warning lamps, messages, or other symptoms of the problem prior to the failure. The airbag deployment warning was lit after the accident. And there is a systems warning that appears on the dashboard as well when the vehicle is turned on.

SUSPENSION,EXTERIOR LIGHTING,UNKNOWN OR OTHER — Filed 02/13/2026

Following a drivetrain repair at Gary Yeomans Honda, the vehicle was returned to me in an unsafe driving condition. Specifically, the technician left unsecured heavy metal tools (a pry bar and screwdriver) loose in the engine bay, failed to torque a structural fastener, and rendered the rear brake light completely non-functional while incorrectly marking it as operational on the inspection sheet. Additionally, the inspection sheet indicated a red-flag warning to 'inspect transmission for leaks' that was categorized as a mistake upon return.

ENGINE — Filed 06/08/2026

Premature Head Gasket Failure at 75,000 miles

STEERING — Filed 05/16/2026

steering feels sticky & i have to apply force just to keep the steering wheel centered when traveling at a high rate of speed as it feels as if the steering wheel is stuck causing me to over correct my steering. when driving through a curve, my steering wheel gets stuck and i can let go of the wheel and it will remain in place. this happens every single time i drive. i have taken my car to the dealership when the recall came out and it was "fixed" temporarily however the issue has since returned. ive informed honda and they state it's my alignment.

POWER TRAIN — Filed 04/13/2026

The headgasket failed prematurely at 76,000 miles causing coolant to begin leaking out of the vehicle. The safety of myself and others is put at risk because a head gasket blowing caused the car to lose power on the way home from work which has caused me to have to slow down and not be able to start again. This causes other vehicles to have to break or go around me on the highway. The car is a 2023 Honda Civic. This premature head gasket failure is a known issue. The warnings appeared at 5PM when I was leaving work as soon as I started the car. Every light in the car went off. The vehicle was brought to the Honda Dealership in Lawrence, KS. They showed that the head gasket blew. The Vehicle is available for inspection upon request at the Honda Dealership in Lawrence, Kansas.

STEERING — Filed 04/16/2023

The contact owns a 2023 Honda Civic. The contact stated that there was a lot of play in the steering wheel while driving. The vehicle was taken to the dealer, and the VIN was included in NHTSA Campaign Number: 23V704000 (Steering). During the visit, it was determined that the steering rack did not need to be replaced. The recall was marked closed and the contact noticed that there was still a lot of play in the steering rack. The vehicle was returned to the dealer to be diagnosed, and it was determined that the steering rack had failed and needed to be replaced. The vehicle was not repaired because the VIN was no longer under recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 800.

STEERING,SUSPENSION — Filed 12/18/2025

I bought a 2023 Honda Civic Sport from Carvana four months ago. Ever since I bought the car I have been experiencing sticky steering and rattling in the front of my car. It is constant, and even worse at high speeds. I had it diagnosed at Honda, and the Power Steering Rack needs replaced. As far as I can tell from all of my research online this is a KNOWN issue with my vehicle, but there is no recall on the issue yet. My vehicle is out of warranty, and the dealer wants to charge me $4000 for the new part. That’s an astronomical amount of money for someone to pay, when 1.6 Million vehicles are experiencing the same issue. I don’t have $4k laying around to just drop to replace my steering rack. There is also an ongoing lawsuit against Honda, for the issues with their steering racks. Every mechanic I have spoken to, says the steering rack should not need replaced on a 2023, with only 66,000 miles.

STEERING — Filed 08/10/2025

NHTSA SAFETY COMPLAINT – VEHICLE DEFECT Vehicle Information Year: 2023 Make: Honda Model: Civic Component: Steering System Recall Received: Yes – January 2024 Description of the Problem In January 2024 I received a manufacturer recall notice regarding a steering defect on my 2023 Honda Civic. Prior to and after the recall notice, I experienced repeated steering failures including the steering wheel becoming loose, binding, locking during turns, and causing the vehicle to move in the opposite direction of steering input. I reported these issues numerous times to Anderson Honda. Despite being placed on a waiting list for over one year, no effective repair was completed until April 2025. After the recall repair was performed in April 2025, the steering defect continued. The steering wheel still becomes loose, binds during turns, and intermittently locks, causing unpredictable directional control. Incident Resulting From Defect On August 10, 2025, the unresolved steering defect caused a motor vehicle accident when the steering wheel locked and pulled the vehicle in the wrong direction during a turn. I sustained injuries to my neck, head, and back. My insurance carrier (GEICO) paid approximately $11,000 for vehicle body damage repairs related to this crash. Current Status / Ongoing Safety Risk As of January 2026, the steering defect has not been resolved and continues to occur. On January 14, 2026, the steering wheel again abruptly bound and shifted left while turning, this time with my son present in the vehicle, placing us in immediate danger. Honda Corporate has been notified and a case is currently open; however, no permanent repair has been completed and the vehicle remains unsafe to operate. Why This Is a Safety Concern This defect causes sudden loss of steering control and unpredictable vehicle direction. This presents a serious and ongoing risk of collision, injury, or death to myself, my passengers, and other motorists.

UNKNOWN OR OTHER — Filed 08/05/2025

On August 5, 2025, my 2023 Honda Civic Sport (VIN: [XXX] ) was involved in a minor collision at approximately 5–10 mph. The vehicle sustained only cosmetic damage—no intrusion into the engine bay, and no damage to wheels, tires, or suspension. However, the Honda dealership diagnosed the brake master cylinder and brake booster as “broken due to impact.” These components were replaced, and the repair cost was billed to my insurance company. This diagnosis is highly questionable given the nature of the impact and the lack of visible or structural damage to braking components. I have since learned that 2020–2022 Honda Civic models were subject to a recall related to premature failure of the brake master cylinder and booster. Although my car is a 2023 model, the failure of these components under such minor impact conditions suggests that the same or similar defective parts may have been used. If this is the case, it presents a significant safety risk. I am requesting that NHTSA investigate whether: 1. The 2023 model brake components are affected by similar defects as earlier model years. 2. This incident is part of a broader pattern that warrants further manufacturer investigation or recall. Please investigate this issue for the safety of other Honda Civic owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS — Filed 08/11/2025

Gentlemen: On August 11, 2025, the 2023 Honda Civic, VIN # [XXX] , was involved in an accident on the Miami/Gainesville Highway, resulting in a side impact with a truck. Fortunately, nothing serious happened to the health of my son, who was driving the vehicle. However, I am writing to you, motivated by the fact that I notified Honda USA approximately a month ago of the following information, and I have not received a response. I consider it important that the vehicle be inspected because the airbags never operated despite the serious collision. This can be verified by inspecting the vehicle, which was a total loss, Progressive Insurance Company case # 25-759026303. I believe it is my duty to notify you of this situation and find out what happened to prevent further harm. Today I spoke with Honda USA via the chat on their website, and the response was that the case still doesn't have a manager assigned to service it. I think that's irresponsible. Thank you for your efforts in this regard. I remain at your service. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE — Filed 06/10/2025

I had checked in the Blue Book for resente repair in my used car It statement of previous repairs on the fron vender and tires. my concern is That it was not disclosure statement to me When I had asked they dealership sales person.. that they where a minor repairs caused by the previous owner hitting a rabbit.

AIR BAGS — Filed 08/25/2024

So we were in a accident the front right of the bumper was completely destroyed and the airbags didn’t deploy

POWER TRAIN,AIR BAGS — Filed 12/14/2023

The contact owns a 2023 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING). The contact stated that while driving at 75 MPH, the driver-side air bag deployed on its own without a crash or impact with an object. As a result, the driver lost visibility and control of the vehicle, resulting in a crash with another vehicle. The contact's vehicle veered into oncoming traffic. The contact was unsure whether there was a warning light illuminated. The paramedics were called, and the contact was transported to the hospital. The contact suffered injuries to the stomach. A police report was filed. The vehicle was towed to a towing yard. The insurance company was notified and is pending an investigation. Weeks before the accident, the contact notified the manufacturer to report issues with the vehicle. The manufacturer advised the contact to take the vehicle to the dealer to have it inspected. The dealer rotated the tires and changed the oil. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,200.

STEERING — Filed 01/22/2025

The contact owned a 2023 Honda Civic. The contact stated that while driving on a neighborhood street at 20 MPH when the steering wheel became difficult to maneuver and the vehicle began to drift to the right causing the contact to crash into a mailbox. No warning lights were illuminated. There was property damage to the mailbox. The vehicle came to a stop upon crashing into the mailbox. The air bags deployed. The vehicle was towed to a local junkyard. A police report was filed. The vehicle was destroyed. The contact stated that she and her son were injured and that he was seated in the front passenger seat. Nobody outside of the vehicle was injured. The contact sustained injuries to her back, shoulders, and arms, and her son sustained injuries to the head. Medical treatment was needed for the injuries of both the contact and her son. The local dealer was not contacted, therefore the vehicle was not diagnosed as insurance declared the vehicle a total loss. The contact believed that NHTSA Campaign Number: 24V744000 (STEERING) was related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 12/03/2024

I rear ended a vehicle and my brakes did not respond nor the emergency system activate I gave a dash cam on the incident and no one has inspected the car for that failure

STEERING,SERVICE BRAKES,LANE DEPARTURE — Filed 10/13/2024

The steering wheel start shaking, delayed, hard to steer because it was stiff. I had gotten into a collision on the freeway due to not being able to control the steering wheel. There no other vehicle involved in the accident. On October 5th 2024, the recall was issued but I didn’t receive any warnings till I went online to do research. Honda did not reach out in an orderly fashion. The police and my insurance company were both there to aid the situation. There was no warning lamps at all. My vehicle is currently at LIA Honda located in Albany, NY. It has been 2 weeks since I called to file case with Honda’s Headquarters and still have not been assisted.

WHEELS — Filed 03/26/2024

On January 23, I first noticed a severe alignment problem, as the car felt unstable and was veering in one direction. I took the vehicle to Mavis Tire Shop, where an alignment was performed. Initially, the car felt fine, but the same issue reoccurred on February 6. I then took the vehicle to DCH Paramus Honda for a recall inspection and explained the alignment problem, mentioning my prior visit to Mavis. They informed me that Mavis did not perform the alignment correctly but assured me that everything was fixed. However, the alignment issue returned, and I brought the car back to DCH Paramus on March 12. Despite my frustration and concern, they performed another alignment and multi-point inspection at no charge. Yet, they inaccurately documented that the issue might be due to my driving habits and tints, which is not true. I don’t drive at night, nor do I drive recklessly or through potholes. On March 26, the alignment issue led to a minor accident. I attempted to stop near the highway divider as I felt the car veering uncontrollably, which caused damage to the side skirt. I had it repaired at an auto shop as I need the car for my daily 50-mile commute. On April 16, I spoke to a Honda representative and explained my ongoing safety concerns. Despite my detailed explanation, the representative's response made me feel undervalued as a customer. I was told I would be assigned a case manager, but as of today, May 27, I have not received any follow-up communication. This lack of response leads me to believe Honda is waiting for my warranty to expire, which is unacceptable.

STEERING,AIR BAGS,LANE DEPARTURE — Filed 03/31/2024

This was a single car incident (no other cars involved). The car was going on the 270 degree curved onramp to enter the highway. Lane Keep assist (LKAS) came on at or near the end of the onramp which caused the vehicle to head from the inside part of the lane/curve towards the left side of the onramp lane/curve and toward the left side retaining wall. Driver attempted to course correct but steering was not responsive in time and the car hit the left side wall completely disabling steering. The car came off the left wall and went across the onramp lane and struck the right side retaining wall before coming to a stop. Airbags did not deploy. Seatbelt may not have locked/tightened at impact with the wall either. LKAS initiated the move into the wall, the steering was stuck/non-responsive or perhaps slow to take driver input. Multiple previous reports to the dealer about steering being problematic were each unable to confirm a problem and this vehicle was not considered part of the existing potentially related recall. The LKAS is believed to have engaged with flashing warning just before crash. After the crash, the driver seatbelt "red X" shows on display, a LKAS error shows on display, and a supplemental restraint system error shows on the display.

AIR BAGS,SEAT BELTS — Filed 12/03/2023

On 12/03/2023, We were involved in serious accident. During this accident, only driver door air bag was deployed. No other air bags were deployed.My wife was on passenger side. She was seriously injured and hospitalized for several days. She is still under medical care. I think air bags on passenger side was defective. Due to defective air bags system, my wife had serious injury and had to go for medical treatment, pain and suffering. We like to investigate defect in air bags. My wife was wearing lap and shoulder seat belt.However, seat belt was not activated and remain loose. Due to loose seat belt, she was injured. Please help. Thank you.

ELECTRICAL SYSTEM,LANE DEPARTURE — Filed 04/28/2023

The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact stated that the vehicle accelerated independently, causing another vehicle to crash into the rear driver's side door of the vehicle. There was no warning light illuminated. On the driver's side, the roof-rail air bags deployed. The contact stated that he was able to exit the vehicle. The contact was able to drive the vehicle. A police report was filed. The contact stated that the collision might have increased the intensity of the injuries he had sustained from a previous accident. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that they could not determine whether the failures occurred due to the vehicle's computer system being hacked. The vehicle was not diagnosed and repaired. Additionally, the contact stated that the steering wheel was pulling to the left and the right while driving. The contact stated that while driving 20-25 MPH, the vehicle made an abnormal grinding sound. The contact stated that while pulling into the nearest parking lot, the vehicle made an abnormally loud popping sound. The contact stated that he engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the ball joint was fractured and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200.

STEERING — Filed 08/30/2023

UNKNOWN. Steering wheel problem on a left turn after a stop sign that veered offroad into a culvert crash.

AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES — Filed 09/18/2023

The contact owns a 2023 Honda Civic. The contact stated that while driving approximately 75 MPH, the cruise control suddenly would not deactivate causing the driver to lose control of the vehicle and crash into a ditch. The contact indicated that prior to the crash the cruise control did not deactivate when pressing the brake pedal and did not shut off while manually pressing the cruise control deactivation switch. Also, during the crash no airbags deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not determined. The local dealer was notified of the failures. The manufacturer was not contacted. The failure mileage was 6,300.

STEERING,SERVICE BRAKES — Filed 02/17/2023

I was doing 28 mph with both hands on the steering wheel and was about to start declining down a hill, so I lightly touch the brakes. The car left the roadway. The steering wheel never turned. I hit a pile of rocks which launched me into the air landing on a 500 pound boulder which totaled my vehicle. There was only 561 miles on the car and as a result my insurance tripled. I know suffer from PTSD because I no longer trust any vehicle! I also had a very sore neck for weeks following the landing. I reported to the insurance company which was Progressive that there is definitely a defect within the car. I even reported it to the regional office as well. Nobody seems to care! I am a good driver, and at the age of 51 I have not had any accidents. I have no doubt in my mind that the 2023, Honda Civic has a major defect and many lives are at risk!

STEERING — Filed 05/08/2023

The contact owns a 2023 Honda Civic. The contact stated while driving 50 MPH and exiting the highway, the steering wheel became firm. There was no warning light illuminated. The contact stated that the vehicle struck an unknown object, causing damages to the front and rear bumpers, and the front and rear passenger’s side doors. There were no injuries sustained. The contact was able to pull into a parking and had the vehicle towed to the dealer. The contact was unsure if the vehicle was diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2,700.

STEERING,LANE DEPARTURE — Filed 03/21/2023

The car wouldn’t turn then it went past the lane into the wall at 60 all pass airbags deployed