2024 Honda Civic Hatchback Complaints
Consumer complaints filed with NHTSA
125
Total
14
Crashes
1
Fires
12
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 125 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
VISIBILITY/WIPER — Filed 10/01/2024
Windshield wipers fail to clear debris
UNKNOWN OR OTHER — Filed 04/29/2026
Spontaneously the sunroof blew out and exploded. Luckily the sunroof was not open from the inside. If it was the glass would have shattered on the passengers including my 1 year old
FORWARD COLLISION AVOIDANCE — Filed 04/01/2026
I originally notified my dealer of concerns with my vehicles behavior while using cruise control and they verified that the systems were 'calibrated and working properly'. On a regular basis, my car will automatically and erroneously engage the vehicles brakes while driving, especially while using the automatic cruise control function. This behavior is far worse at night but has happened to me during the day as well and under all weather conditions. Typically, the gauge cluster will show a motorcycle or car being 'detected' on the screen before or at the same time this happens even though there typically is nothing there. Additionally, this may or may not be related. The entire driver assist system and cruise control are constantly failing to function and often show as 'unavailable' - the cruise control, lane keep, and auto stop features will stop working at random while in use constantly; seemingly heavily influenced by even that slightest adverse conditions - driving in the cold? 'System unavailable'. A rain drop hit the windshield? 'System unavailable'. Road is wet? System unavailable'. While I am able to stay alert and correct these issues as they are constantly arising, they should not be available for use on public roads as they at random cause the vehicle to operate in an unpredictable manner and create a significant hazard for other drivers on the road who may not be paying attention - it's not if someone will collide with the back of the vehicle but rather when and how severe - this vehicle should not be hitting the brakes when there is nothing to stop for and a system like cruise control should not constantly and randomly stop working while in use.
POWER TRAIN — Filed 03/15/2026
The mechanics at the Honda dealership reported the following on a vehicle that has approximately 27,000 miles on it: 1. The clutch assembly failed and requires a complete clutch kit replacement. 2. The crankshaft oil seal is leaking, which causes oil to be splattered around the engine bay as the crankshaft spins. 3. Timing chain tensioner cover is seeping oil. Honda provided a video showing the exterior of the vehicle only. The video did not show video evidence the clutch was faulty, or that any leaks were present. The safety of the driver and surrounding traffic was put at risk because the vehicle became unreliable (degraded powertrain performance) due to premature failure of the clutch assembly. Leaky crankshaft oil seal and timing chain tensioner cover are leaking lubricants onto hot engine surfaces, causing noxious fumes. These fumes entered the cabin of the vehicle, putting the health of the driver at risk. The problems listed above were confirmed by a service technician at the Honda dealership. The vehicle/components listed above have not been inspected by the manufacturer, police, insurance representatives, or others at this time. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared when the driver was driving home from New Jersey to Virginia on 3/15/2026. She experienced shuddering when the vehicle shifted from first to second gear, then second to third gear. A noxious odor was detected inside the vehicle. The vehicle was towed to the dealership on 3/16/2026.
STEERING — Filed 03/13/2026
I took my 2024 Honda Civic Sport to my local Honda dealership due to concerning issues with the steering. After diagnosing the problem, the dealership determined that the car needed a full steering rack replacement. They contacted Honda, who agreed to cover part of the repair, but I was told I would have to pay $600 out-of-pocket. Given the newness of the vehicle, I believe this is a safety defect that should be fully covered under a recall, as I should not have to pay for such a major issue on a nearly brand-new car.
AIR BAGS — Filed 02/27/2026
The contact owned a 2024 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a six-vehicle crash on a major highway. The contact vehicle was crashed into twice on the front end and once on the rear. The contact stated that the contact's vehicle was the fifth vehicle involved in the six-vehicle crash. The air bags did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned a total loss by the insurance company. The contact was later treated at a local medical center. The contact sustained injuries to the right side, upper and lower back, and the neck. A Police report was filed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 37,082.
UNKNOWN OR OTHER — Filed 05/20/2024
at 2k miles, transmission broke down. car stopped at the middle of the road. transmission had to be replaced at the dealership
SERVICE BRAKES — Filed 02/13/2026
The cotter pin and washer nuts connecting the brake pedal to the brake booster are completely missing from my vehicle. Unsure if it was even installed when I purchased the vehicle in 2024. Noticed the issue last Friday the 13th of February, 2026. brought it into a dealership Tuesday the 17th of February, 2026. They diagnosed that the pin was completely gone, which if such was the case i am unsure as to how i’ve been driving the vehicle normally until Friday, but if its just not there then I have reason to suspect that it was never installed properly in the first place, and through normal wear and tear it finally decided to give? But that still wouldn’t explain why its completely missing, and not in the car.
SEAT BELTS,LANE DEPARTURE — Filed 11/22/2025
The contact leased a 2024 Honda Civic. The contact stated that while driving at 70 MPH, and making a lane change, the steering wheel overcorrected the change due to the automatic lane corrector and swerved across two lanes inadvertently, and collided with a semitruck and then into a wall. The air bag deployed, and the driver's seat belt independently unlatched. The contact stated that the seat belt unbuckled at some point during the collision. The contact sustained face burns and lacerations, right arm/shoulder, and right side rib injuries. Medical attention was needed for the contact. A police report was filed. The vehicle was towed to a lot where the vehicle was deemed a total loss. The manufacturer was notified of the failure. The failure mileage was 22,083.
STEERING,LANE DEPARTURE — Filed 12/16/2025
At speeds 35+ MPH the steering has a “sticky” “notch” feeling making steering at high speed very difficult to do smoothly, especially when cornering. This has led to close-calls nearly resulting in accidents, but fortunately being avoided. I suspect it has to do with the steering rack issue that is a common complaint with this MY.
STEERING,SUSPENSION — Filed 12/18/2024
I’ve taken my car to the dealer multiple times for an issue with steering and a loud clunk in my front end that wasn’t there when I bought it. I’ve constantly been told it’s normal or nothing is wrong but it’s becoming a real concern for me to drive I’ve almost been veered into oncoming traffic because the car wanders and steering doesn’t react very well. I’ve tried switching wheels and tires and still same issue. I need help because this car is unsafe to drive.
STEERING — Filed 11/10/2025
The contact owns a 2024 Honda Civic. The contact stated while driving approximately 15 MPH on a rainy day and pulling into driveway at the residence, the steering wheel became very loose and then very firm. The contact stated that the LKAS feature activated and independently steered the vehicle over to the right. The contact attempted to turn the steering wheel to the left, but the vehicle failed to respond. The contact stated that the brake pedal was depressed; however, the vehicle made an abnormal sound before sliding like it was on ice and crashed into two other vehicles parked in the driveway which did minor damages to both vehicles. The contact lost consciousness from the impact with the first vehicle for approximately one second. The contact stated that after crashing into the second vehicle, the vehicle temporarily returned to normal operation and the brake pedal was depressed; however, the steering wheel was still firm and unresponsive. The contact stated that no air bags deployed during the crash. The contact then called 911 for assistance. No medical attention was required because the contact had not suffered any injuries. The contact stated that a Police Report was filed. The local dealer was contacted and provided the contact a number to call however, the number was inoperable. The contact related the failure to NHTSA Campaign Number: 24V744000 (STEERING); for which the VIN was included. The contact stated that the local dealer was contacted several times over several months but was unable to provide the recall repair. The manufacturer was notified of the failure, and the vehicle was towed a collision center. There was no information if the vehicle was repaired. The failure mileage was unknown.
SEATS — Filed 09/03/2025
When using the backseat armrest and cup holders, if you have a hot coffee, to go, from let’s say Starbucks, no matter the size, it will come out of the cup holder in certain turns, when the car is moving. It’s spilled multiple times on my kids and a friend, who had scalding on their hands. This is very unsafe and the cup holders need to be deeper, they are very shallow, to hold to go cups, even sodas from McDonald’s will come out of the cup holders when the car is turning at medium speeds around corners, 30 MPH or so.
STEERING — Filed 03/01/2025
The contact owned a 2024 Honda Civic. The contact stated that while the daughter was driving approximately 70 MPH on the interstate, the steering wheel had malfunctioned and the driver was unable to properly steer the vehicle. The contact stated that the vehicle erroneously drifted into the right lane and crashed into the driver's side of a second oncoming vehicle and causing the vehicle to experience a tail spin before crashing into a guard rail. During the crash, both the driver and front passenger sustained minor bruises, and the vehicle was destroyed. A police report was filed at the scene, and the vehicle was towed away. The cause of the failure was not determined. The contact indicated that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The VIN was not available. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 17,000.
POWER TRAIN — Filed 06/09/2025
The contact owned a 2024 Honda Civic. The contact stated that while driving at approximately 30 MPH, an abnormal loud explosion sound was coming from the vehicle. The contact managed to pull over to the shoulder of the road, and upon inspection, the dashboard began to emit black smoke. The contact stated that as he and a nearby pedestrian had backed away from the vehicle from opening the vehicle door, it had caught on fire. The local fire department arrived on the scene to extinguish the fire and filed a report. In addition, the fire department stated that the fire may have occurred in the transmission. No police report was filed. The vehicle was towed to a tow lot where it remained. The vehicle was deemed a total loss. The contact was seen by EMS and sought medical attention for migraines/Headache's, loss of hearing in his right ear for several days, panic attacks, anxiety, and loss of sleep. The local dealer was contacted however, no assistance was obtained. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000.
FORWARD COLLISION AVOIDANCE — Filed 01/21/2025
Hello. My 2024 civic sport had an automatic brake system that failed to operate correctly. As a result of being blinded by the sun that brake system could have potentially prevented the accident in question. Instead, the system did not deploy and the car ended up totaled with both air bags deployed after just a 20 mph fender bender. If the intended systems worked as they were designed, the accident wouldn’t have happened in the first place.
AIR BAGS — Filed 02/14/2025
The contact owns a 2024 Honda Civic Hatchback. The contact stated that while driving in traffic on the right-hand side at 10 MPH, there was slight snow, and another vehicle on the left-hand side started to spin out of control. Colliding with the contact, making the contact vehicle spin out of control and going under the side of the overpass until the vehicle came to a stop. Initially, there were no warning lights illuminated. After the crash, an oil pressure low message was displayed. None of the air bags deployed. The contact did not suffer injuries. No police report was filed. The vehicle was towed to a collision center which was in the process of being repaired. The contact was informed by the insurance company that his claim had been approved for the damages. Then the collision center informed him once the vehicle was disassembled there was extensive repair in damages. The dealer was not made aware of the incident. The contact tried to make the manufacturer aware of the failure but he was not able to speak with a manager. The failure mileage was 4,500.
STEERING — Filed 12/03/2024
The contact leased a 2024 Honda Civic Hatchback. The contact stated while driving at approximately 60-70 MPH, the two rear wheels lost traction, and the vehicle started to fishtail. The contact slowed down but while attempting to pull over, the vehicle fishtailed again and started spinning forward before the contact lost control of the vehicle and crashed into a brick barrier on the highway. The air bags deployed upon impact with the brick barrier. There was no warning light illuminated. The contact exited the vehicle and inspected the vehicle and became aware that the axle from one of the wheels had detached. The contact was experiencing pain to the lower back, neck, right shoulder, and a finger on the left hand. The contact had not sought medical treatment for his injuries. A Police report was filed but the information was not available. The vehicle was towed to an independent mechanic where it was deemed a total loss. The Insurance Company had since retrieved the vehicle and stated that the vehicle was totaled. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 24V744000 (Steering); however, the contact was not notified of the recall. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
STEERING — Filed 12/28/2024
The contact owned a 2024 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING). The contact stated that while parking in reverse, the steering wheel seized and lost control of the vehicle. The vehicle then accelerated independently and crashed into a wall where it came to a stop. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the left leg and the back on the left side that did not require medical attention. The contact was uncertain if a police report was filed. The vehicle was towed to a dealer but was not diagnosed or repaired. The vehicle was then towed to the residence and no longer driven. The insurance company was contacted and pending results. The manufacturer was not made aware of the failure. The failure mileage was 2,000.
STEERING — Filed 10/28/2024
The contact owned a 2024 Honda Civic. The contact stated while driving 50 MPH and going around a curve to the right, the steering wheel seized and the vehicle failed to respond as needed, causing the vehicle to become involved in a head-on crash with another vehicle on the driver’s side of the vehicle. No warning lights were illuminated. The contact stated that the air bags deployed as designed. The contact sustained back injuries and mild contusions to the back. The contact was transported by ambulance from the scene to seek medical attention. The contact stated that the medical attention was received. A Police report was filed. The vehicle was towed an independent mechanic. The vehicle was destroyed and deemed a total loss by the Insurance Provider. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) several days after the crash and related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
STEERING — Filed 11/16/2024
The contact owns a 2024 Honda Civic. The contact stated that while driving approximately 35 MPH while exiting the freeway and making a sharp right turn the steering malfunctioned causing the vehicle to drift to the left and off the road before crashing into a directional sign. The contact indicated that the steering did not respond while turning the steering wheel as the vehicle drifted off the road. No injuries were reported. No police report was taken. The local dealer and manufacturer were notified of the failure. The vehicle was later driven to the dealer for body damage repairs to be performed. The cause of the steering failure was not determined. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 10,900.
STEERING,SUSPENSION — Filed 10/28/2024
The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030
STEERING,AIR BAGS — Filed 10/28/2024
The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was damaged and needed to be towed. A police report was filed. The contact called the dealer who informed her that the VIN was associated with NHTSA Campaign Number: 24V744000 (Steering) however the remedy would not be available till December 6, 2024. The vehicle had not been taken to the dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.
UNKNOWN OR OTHER — Filed 09/15/2024
Start stop feature creates a pause when taking off, has cause me to be bumped in the rear twice. Feature come on automatically when starting the car .it should be off unless wanted , the switch does not always turn system off when pressing. This is an asinine way of designing a function that creates an unneeded hazard. It should be in off at start and option to use. Apparently someone did not look at the potential hazards this could cause. Please contact me at [XXX] to discuss [XXX] . An answer would be appreciated I'm guessing I'm not the only one that has experienced this issue, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER,LANE DEPARTURE — Filed 12/25/2023
While I was turning my vehicle it set off the lane departure feature throwing me into a concentrate decretive section on the road. My blinker was on and the feature shouldn’t have went off knowing I was turning my vehicle through me off the road. I was so shocked I peed myself.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov