2023 Honda CR-V Complaints

STEERING — Filed 07/06/2026

This complaint is a formal report of a FAILED RECALL REMEDY regarding NHTSA Campaign 24V-744 (Honda TSB 24-052) on a 2023 Honda CR-V (VIN: [XXX]). The official recall remedy (worm gear spring replacement and grease application) was previously performed and marked as completed on this VIN. However, the vehicle is actively exhibiting a complete reoccurrence of the exact severe safety defect described in the recall. At highway speeds, the steering wheel exhibits sudden "sticky," binding resistance, requiring increased physical effort to turn, which leads to immediate overcorrection and a severe crash hazard. The vehicle was taken to an authorized Honda dealership for diagnosis of the recurring symptom. The dealership service department confirmed there was an issue and recommended a total steering rack replacement. American Honda Corporate has refused to cover the replacement, claiming a "steering rack" is separate from the recall scope. However, the defective worm gear targeted by Campaign 24V-744 is located entirely within the steering gearbox, which is structurally integrated into the steering rack assembly. The manufacturer's remedy has failed to permanently cure the safety defect on this vehicle, leaving it unpredictable and dangerous to operate. The manufacturer is currently refusing to provide a secondary remedy to make the vehicle roadworthy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING — Filed 12/18/2023

I was driving in Houston and I tried to turn left to avoid someone hitting me from the back do to a slow down and I couldn’t turn left my gear was too stiff to turn. I got hit from behind and it turn into a hit and run. That affected me a lot due to the hurt and lack of work due to it all became behind and I am still suffering from that accident. I informed Honda and requested a buy back and help with the damages and losses but they denied the help and have affected my credit because since that accident it has been very hard for me to manage because of the recovery process.

ENGINE — Filed 05/01/2026

2023 CR-V Sport Hybrid suffered a catastrophic cylinder 3 coolant leak/head gasket failure at 76,884 miles. Due to a lack of available Honda gasket kits and extreme dealership repair quotes, a full engine replacement was required.

STEERING — Filed 07/07/2026

Vehicle: 2023 Honda CR-V Hybrid Component: Steering (Electronic Power Steering / EPS Gearbox) Description of Safety Defect: While driving at highway speeds (above 45 mph), the steering wheel experiences a severe "sticky," "notchy," or binding sensation. It catches when making minor directional adjustments, requiring excessive and abrupt physical force to break the wheel free. This causes a dangerous over-correction hazard, creating an immediate risk of a crash or loss of vehicle control. This vehicle is exhibiting the exact mechanical failure symptoms described in NHTSA Safety Recall 24V-744 (Honda Service Bulletin 24-052) regarding a swollen worm gear and overtightened spring preload. However, when entering my 17-digit VIN into the NHTSA lookup tool, the vehicle shows up as excluded from the current recall population. The local authorized Honda dealership has diagnosed the vehicle, confirmed a complete failure of the electronic power steering rack assembly, and quoted a $5,000 out-of-pocket replacement. I am filing this complaint to formally report that the manufacturing defect identified in Recall 24V-744 is actively impacting vehicles outside of Honda's currently defined VIN production window. I request that the NHTSA investigate and expand the recall population to include all 2023 Honda CR-V Hybrid vehicles suffering from this systemic, catastrophic steering column failure.

ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE — Filed 06/30/2026

While driving my car it will randomly go into limp mode, the dashboard lights up, and rotates through a list of issues wrong including brake systems, AWD, cameras, lane assist, etc. the dealership had me pay $450 for a system update, 10 hours after picking it up the problem occurred again and my car broke down in an intersection on a country road. I had it towed to the dealership and paid $270 for a new battery because they said it failed. I picked the car up the night of 7/2/26 and today (7/6) it broke down as I was leaving work with the same error. The dealership said there is no bulletin for the issues I am experiencing and they will get a Honda Tech involved.

SERVICE BRAKES — Filed 06/24/2026

While slowing down to enter a parking place and appling brakes car suddenly surged forward causing the car to jump a curb which could have caused an accident if there had been another car in the way

UNKNOWN OR OTHER — Filed 05/25/2026

Delaminating paint

STEERING,LANE DEPARTURE — Filed 05/13/2026

At times, the steering wheel becomes hard to turn exactly like changing lanes when the lane assist is on. This occurs when lane assist is off!

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 05/23/2026

I was driving on the freeway on Saturday 5/23/26 when a helium balloon flew into my lane. The vehicle suddenly applied maximum braking on its own without any dashboard warning, alert sound, or driver notification. It was so severe the tires were screeching. The accelerator was unresponsive for several seconds before I was able to accelerate again. This created a dangerous situation because I could have been rear-ended by another car.

SEAT BELTS — Filed 04/22/2026

Seatbelt unlatched. Buckle was broken. I was told it was a “mechanical issue”