2018 Honda HR-V Complaints
Consumer complaints filed with NHTSA
158
Total
11
Crashes
0
Fires
5
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 158 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
ELECTRICAL SYSTEM — Filed 09/22/2026
The contact owns a 2018 Honda HR-V. The contact stated that the LCD display was intermittently distorted or inoperable at startup and while driving, preventing the driver from monitoring the safety features, including the fuel gauge. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The manufacturer was notified of the failure by phone, and a report was filed. The failure mileage was approximately 90,000.
ELECTRICAL SYSTEM — Filed 09/20/2026
When I started the vehicle ,LCD screen inside instrument cluster does not read cannot get fuel amount or mileage. It goes normal after driving 40 minutes.It happens every time since 9/20/2026
STRUCTURE — Filed 08/17/2026
The white paint on this vehicle is peeling off. It may come off in a large amount driving down the highway which could cause a safety issue for any vehicle nearby. Honda is aware of this defective paint and should be made to repaint this vehicle no matter when the grace period ranout.
ELECTRICAL SYSTEM — Filed 10/01/2019
Far right gauge in cluster, namely fuel level, mileage, warning icons etc only is visible when the vehicle is extremely warmed up. Otherwise, this gauge is totally black. Has been this way since 2019.
STRUCTURE — Filed 06/20/2026
Car paint is White Orchid Pearl and had been issued NHTSA complaint about it. The manufacturer lately issued warranty for the paint limited to 7 years (Mar/2025). Car paint started to chip off firstly on the driver side door as a small spot in 2022 and when notified the dealer, they did not pay much attention. Later on it was peeling off on the windshield on the passenger side. By the time I brought it to dealer's attention during a routine maintenance in Apr/2025, it was pass the manufacturer warranty and was told they cannot do anything about. Suddenly on Jun/2026 the car paint on the roof started to peel off in sheets exposing several inches at once. And the spots that were already damaged are now very wide spread. It surely indicate a manufacturing defect and when contact American Honda for assistance they claim it passed the warranty and now the responsibility if the customer. I find this not acceptable and why I should be bearing the fault of the manufacturer and that happen right after their limited warranty ending make me to think that of a hoax and ingenuine.
AIR BAGS — Filed 07/21/2026
SRS / airbag light permanently remain on which indicates a fault with the system. Technician said it’s most likely due to a faulty sensor in the passenger seat.
VISIBILITY/WIPER — Filed 06/11/2026
The rear glass/rear windshield of my parked car unexpectedly broke after using the rear defrost on XXX I am concerned about a possible defect involving the rear glass and/or rear defroster. Curry Honda, a Honda-authorized dealer, inspected the vehicle and confirmed the glass failure, but the underlying cause was never determined. Curry Honda’s written documentation recommended replacing the rear glass and specifically stated that the rear defroster function should be checked. However, Sarah at Curry Honda later told me that the rear defroster would NOT be tested. I have an audio recording of that conversation. This is the primary reason for my complaint: I specifically wanted the rear defroster evaluated as a possible contributing factor, but Sarah did not want to have the rear defroster function tested, leaving a potential cause of the unexpected glass failure uninvestigated. The glass broke without warning on XXX There were no warning lights or messages beforehand. The unexpected glass failure created a potential safety concern because it affects rear visibility and vehicle safety. Curry Honda told me it did not know how the glass broke and that there would not be a diagnostic report for this type of concern. American Honda later instructed me to obtain a diagnosis from a Honda-authorized dealer, but Curry Honda did not provide the requested diagnostic report. Curry Honda’s documented repair amount was $1,653.66 plus tax. I was later told that a $2,200 figure was being used regarding American Honda’s goodwill assistance. I was NOT directly given a $2,200 written quote; [XXX] and Sarah told me that figure, and I have recordings of those conversations. I am not claiming the rear defroster caused the glass to break. I am reporting that the suspected component was specifically identified for testing by the dealership, but Sarah stated it would not be tested. I believe the potential safety issue therefore remains inadequately investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER — Filed 07/05/2026
I am filing a formal complaint regarding two critical manufacturing defects on my 2018 Honda HR-V that pose immediate safety risks and financial losses: 1. CRITICAL SAFETY ISSUE (Instrument Gauge Failure): The digital display gauge on the right side of the driver's dashboard consistently blinks out and displays entirely unreadable, corrupted characters. This failure makes it impossible to monitor the fuel gauge or know how much gasoline remains in the vehicle. This defect is highly temperature-dependent, becoming severely worse during colder months. Not being able to read the fuel gauge creates an immediate, dangerous safety hazard, risking sudden, unexpected engine stalling on active highways or getting stranded in hazardous conditions. 2. MANUFACTURING DEFECT (Paint Delamination): The vehicle is exhibiting severe paint peeling and flaking on the roof in four distinct places. The exterior clear coat and base coat are actively separating from the underlying primer due to an inherent manufacturing adhesion failure. The vehicle features the White Orchid Pearl color (Paint Code: NH-788P). American Honda Motor Co. previously acknowledged this exact production defect by issuing a Warranty Extension under Technical Service Bulletin (TSB) 19-064, extending coverage for 2016–2018 HR-Vs for 7 years. However, because this premature failure is only now manifesting on my vehicle, Honda Corporate and local dealerships are refusing to cover the thousands of dollars in necessary repair costs, claiming the 7-year window has expired. Limiting the remedy to an arbitrary timeframe for an inherent manufacturing defect leaves consumers with a structurally degrading vehicle (exposure to rust and metal deterioration) & zero recourse. Respectfully request that the Office of Defects Investigation compel American Honda to address the dashboard electrical failures and expand or reopen the remedy for known White Pearl paint peeling defect to ensure consumer safety& manufacturer accountability
POWER TRAIN — Filed 06/19/2026
We have a Honda 2018 HRV We purchased it new from Suburban Honda in April 2018 They have serviced the in our ownership The CVT Transmission was serviced and maintained by this dealership The fluid was changed at 29.063 miles and the transmission was updated by Honda at 31781 miles The fluid was changed at 54874 Now at 76081 miles the CVT Transmission has failed and Honda has said its $9500.00 to repair No warning lights just a Cluck on XXX I feel if the transmission completey fail on the road at any time The car has been inspected and is at Honda Dealership in [XXX] now they have confirmed internal Transmission failure Honda should repair at no cost to our family INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE,FUEL/PROPULSION SYSTEM — Filed 05/14/2026
My 2018 Honda HR-V had the federally-mandated Safety Recall 24-015 (Fuel Pump Motor replacement) performed on August 16, 2025 at Honda Westborough, Westborough, MA. The vehicle had zero EVAP-related issues or warning lights before that recall work. Approximately 9 months later, in May 2026, a parking alert and check engine light appeared on the dash. I brought the vehicle back to the same dealership. The technician retrieved diagnostic codes P0455 (large EVAP leak) and P0456 (small EVAP leak), performed a smoke test, and confirmed the leak was coming specifically from the FUEL PUMP MOTOR AREA - the exact same location where the recall work had been performed. The technician's own notes state: "confirmed leak coming from the fuel pump motor area." After replacing the O-ring and lock ring, the leak persisted at the same spot. A new fuel pump assembly (part# 17045-T7X-A02) was ultimately installed to resolve it. Honda Westborough charged me $1,676.61 for this repair, including $870.50 in labor and $724.83 in parts. When I contacted American Honda Customer Relations, they declined to reimburse me, stating the repair was unrelated to the recall. I strongly dispute this. The recall involved opening the fuel pump housing to replace the motor. The subsequent EVAP leak was confirmed by smoke test to originate at that exact location. No such issues existed before the recall. This is a direct causal connection. Other Honda owners on public forums (HR-V Forum, CivicX Forum) have reported identical P0455/P0456 EVAP leaks appearing within days or months of the same recall being performed, suggesting a systemic issue with the recall repair procedure, specifically, improper resealing of the fuel pump housing after motor replacement. I am requesting: 1. An investigation into whether the Recall 24-015 repair procedure is causing downstream EVAP system failures. 2. Honda be required to reimburse owners who incurred repair costs caused by improper recall workmanship.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 11/05/2021
Complaint Regarding 2018 Honda HR-V AWD – Air Conditioning Failure, Odometer Malfunction, and Prior Fuel Pump Replacement. I am filing a complaint regarding my 2018 Honda HR-V AWD due to ongoing mechanical and electrical issues that appear to affect many Honda HR-V owners. The primary issue is the air conditioning system, which has not been functioning consistently. The A/C repeatedly fails to cool properly and intermittently stops working altogether. I am aware that many other Honda HR-V owners have reported similar air conditioning problems, and Honda has offered extended warranty coverage for certain Honda vehicles with A/C system defects. However, my vehicle has not been included in that extended coverage, despite experiencing the same recurring issues. In addition, the vehicle previously required a fuel pump replacement in 2021. I am concerned that this may indicate broader reliability and safety-related defects affecting this model. The vehicle is also experiencing mechanical and electrical problems involving the odometer/instrumentation system. The odometer has shown irregular behavior and appears to malfunction intermittently, raising concerns about the accuracy of vehicle information and overall reliability. I have been experiencing these issues for years without any resolution. I reached out to Honda Customer Service about these issues, but because my "VIN" is not included in the recall or extended warranty, I haven't been able to get much help. I believe these issues warrant investigation, particularly given the number of similar complaints from other Honda HR-V owners. I respectfully request that Honda be required to extend warranty coverage and corrective action to include affected 2018 Honda HR-V AWD vehicles like mine. Thank you for your attention to this matter
POWER TRAIN,UNKNOWN OR OTHER — Filed 04/21/2026
•What component or system failed or malfunctioned, and is it available for inspection upon request? CVT, yes this is a known issue •How was your safety or the safety of others put at risk? On Tuesday, April 21st, 2026 our Honda HRV catastrophically and dangerously failed. Our Honda HRV Navi is the all-wheel-drive (AWD) and we are the original owners. It shuddered and dropped speed from almost 70 mph, to about 20 mph, putting us and others at risk for a rear end collision. My wife is traumatized by these events and for being stranded on the side of the road. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, it was repaired at a high cost. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Honda dealership •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. This was the first time there was any indication of a problem. The transmission was serviced on March 6th, 2026 at Honda a Honda Dealership. There were NO warnings of problems (i.e. NO slipping or hesitation during acceleration, NO engine revving without speed gain, NO sudden jerking or shuddering when driving, NO delayed engagement unusual noises (whining, grinding, clunking), NO fluid leaks of transmission fluid, and NO overheating or burning smell. When I queried the servicing dealership, I was told the March 6th, 2026 routine maintenance CVT service found no metal shavings or other issues in the transmission fluid. It was a routine scheduled and dealer suggested maintenance. On Tuesday, April 21st, 2026 our Honda HRV catastrophically and dangerously failed. Our Honda HRV Navi is the all-wheel-drive (AWD) and we are the original owners. It shuddered and dropped speed from almost 70 mph, to about 20 mph, putting us at risk for a rear end collision. My wife (the registered owner) is traumatized by these events and for be
TIRES — Filed 04/28/2026
The tires on this car are 215-55-R17 94 V, they were purchased through priority tire in September 2024 they were mounted by Mavis Tire in Lockport Illinois on April 28, 2026 while driving on the Illinois Tollway system at 7:30 in the morning the right rear tire started making a loud noise and then a pop sound. Where I proceeded to get over to the shoulder to get over to the shoulder. There was rubber trail all the way along the shoulder, where I pulled over from the tire after changing the tire and putting on the donut, I noticed a split in between the treads and the whole inner sidewall of their tire had blown out these tires were purchased as a set and when I got home, I noticed that three of the four tires were manufactured in 2023 and this tire in 2022. What concerns me is a week before this Card did a trip to Minnesota with a [XXX] grandson in the backseat. My cars are maintained meticulously, and these tires had an approximately 16,000 miles on them. I’ve never been XXX years of driving. Had a tire blowout like this. I contacted priority tire, which told me all they could do is try to help with contacting GT Radial as they are a third-party seller. I have pictures of the tire or it looks like the tire was almost destroyed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STRUCTURE — Filed 08/01/2023
Roof and pillar paint peeling
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES — Filed 09/17/2025
On September 17. 2025 I was at a red light on Normandie Avenue and Exposition Blvd the light turned green and as I was entering the intersection going southbound my doors on the vehicle started locking and un locking, my dashboard went black and the car shut off, The Braking system malfunction, the airbag did not deploy, my knees hit the bottom part of the dashboard and my mouth hit the steering wheel knocking out several teeth. The dashboard only had an airbag code, a brake code and a vehicle with the doors opened on the screen. I had the car towed to my home and informed my insurance company of the incident, they referred me to a body shop who held my vehicle for 5 months after doing the body work, they labeled my vehicle unsafe to drive because the codes are still on the vehicle, not knowing that this body shop doesn't do electrical work. I reached out to Honda several times because they were the last ones to work on my vehicle for the fuel pump recall, but they noted VSA\ABS for the last couple of weeks I finally talked with Service Manager Marvin Cabrera and he directed me to American Honda Motors and after reaching out to them since the 3rd of February, they keep telling me about appointing an investigation inspection with the FTS (field technical specialist) and I have not received any updates about my vehicle. These are the codes that came up while using the scan tool U0416 Invalid Data Received from vehicle Dynamics Control Module, B00D5 Occupant Classification System Sensor Fault, B0090 Left Frontal Restraints Sensor Incorrect Component Installed
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES — Filed 09/17/2025
On March 11, 2025 I took my car to Gardena Honda for a fuel pump recall for my 2018 Honda HR-v ex. On September 17, 2025 I had a system malfunction where the doors were locking and unlocking the dashboard went black and a car symbol with doors opened appear on the dash, the car shut off and I tried to brake but they did not work, I hit a car in front of me and when the airbags did not deploy I hit my mouth on the steering wheel and knock out 3 of 4 teeth that I had work done on. A scan tool was put on my vehicle when I got it home and there was two codes showing B00D5 occupant classification sensor fault and U0416 invalid data received from vehicle dynamic control module. I came to this website because i wanted to know was there any other recalls and found out there was 3 on the make model and year of my vehicle. # 135 Vehicle Brake System, low pressure fuel pump, and the fuel pump inside the fuel tank
STRUCTURE,UNKNOWN OR OTHER — Filed 02/06/2024
*How was your safety or the safety of others put at risk? -YES. [XXX] Burbank, CA, intersection [XXX] and [XXX] [XXX] ) There was a huge rainfall this evening. I was heading east on [XXX] and was about to make a "U" going back opposite direction. Making sure there is no on going or opposite traffic, safely i made a "U" turn on a parking lot, the first parking spot..and some of a sudden i realised that my car was touched some obstacle. It was a street light pole but from that pole there was a supporting 45 degrees angle metal wire going across a parking spot! I was not able to see a metal wire because of a light reflection and working windshield wipers.! This metal wire went through my front of a car and cracked the front bumper, left fender i was not able to open my driver door. My speed by doing "U" turn was about 5 miles per hour.. I called to my insurance took a picture of an incident location they came up to me with an estimate $1.553.00... This is insane and might be definitely dangerous for motorcycles and scooters. I have all the pictures, and video as well. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL — Filed 08/10/2023
On 8/10/2023, around 9:25 AM, at the parking lot of Jet Propulsion Laboratory, 4800 Oak Grove Drive, Pasadena, CA, I was pulling into a parking spot, moving very slowly. I was about to stop when the car suddenly took off in full speed, went over the concrete barrier toward hilly area covered with shrubs. That impact stopped the car, but half of my car was in the shrubs. It happened so fast that I didn't have a chance to break or anything. The car went into the shrub where nobody or no other car was around. Please see the attached photos. The bumper on the drive side is damaged and the car suffered some scratches and small broken parts. Prior to this incident, we experienced some minor incidents such as : - Car would not start at the first try and we had to try multiple times. We took the car to the dealer we purchased the vehicle and they replaced battery. Even after the replacement of the battery, it occurred couple more times. - Speaker announced to release the parking break when it was released and I was driving the car already. We took the car to the dealer and they ran diagnostics but didn't find anything. - The window on the front driver side gets sticky sometimes if left overnight. We took the car to the dealer and they ran diagnostics but didn't find anything. We took the car to the dealer again this morning (8/11/2023) and talked to the service representative. She looked at our record and we found out some of or complaints were not recorded. The contact stated that the dealer found that the electronic brake switch was turned on with no indication that it was on. The disc brake pads were also replaced since they were worn out.
AIR BAGS — Filed 05/13/2022
A 27 mph head on collision. Drivers side door does not open. Approximately 6,500.00 worth of damage. Not 1 airbag deployed. Driver was wearing seat belt. The car is approx. 4 yrs old. well maintained. Inspected not long before the accident. I am very concerned at 27mph head on collision the air bags do not deploy, At what speed will they?? Or will they deploy at all? The HR-V has a 5 star rating. I will not even give my honda a 1/2 star at this point
AIR BAGS,STRUCTURE — Filed 04/19/2021
I TRIED TO SWERVE TO AVOID HITTING THE CAR IN FRONT OF ME
AIR BAGS,VEHICLE SPEED CONTROL — Filed 02/11/2020
TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT STATED THAT WHILE THE DRIVER WAS SHIFTING THE GEAR SHIFTER TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO A POLE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO BILLION AUTO - HONDA IN IOWA CITY (2641 MORMON TREK BLVD, IOWA CITY, IA 52240) WHERE THEY INFORMED THE CONTACT OF THE BODY REPAIR OF THE VEHICLE HOWEVER, WAS UNABLE TOP DIAGNOSE THE DEFECT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE TO THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 2,116.
SERVICE BRAKES — Filed 03/06/2019
TOTAL BRAKE FAILURE IN WINTER WEATHER. BREAKS COMPLETELY FAIL TO STOP THE VEHICLE AT A SPEED OF 30 MILES IN WINTER. BREAKS COMPLETELY FAIL TO STOP THE VEHICLE CAUSING A SERIOUS CRASH. WHEN I APPLIED BREAKS TO STOP THE CAR AT A STOP SIGN THE VEHICLE FAILED TO COME TO STOP AS EXPECTED AND CAUSE A DANGEROUS ACCIDENT. UNABLE TO CONTROL THE VEHICLE I ENDED UP CRASHING ON TO THE VEHICLE IN THE FRONT. THE VEHICLE SUFFERED SERIOUS DAMAGED MAKING IT A TOTAL LOSS.
SERVICE BRAKES — Filed 10/06/2018
I WAS PARKING VEHICLE GOING LESS THAN 5MI/HR ENTERING INTO PARKING SPACE. WHEN I PRESSED THE BRAKES INSTEAD OF STOPPING THE VEHICLE ACCELERATED AND I HIT A POST. PLEASE SEE ATTACHED DOCUMENTATION OF STATE FARM CLAIM AND RECALL REPAIR COMPLETED
SERVICE BRAKES — Filed 02/03/2019
TL* THE CONTACT OWNS A 2018 HONDA HR-V. WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE VEHICLE WOULD NOT STOP AND STRUCK THE HOUSE. THE REAR PASSENGER SIDE OF THE VEHICLE WAS DAMAGED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO PIAZZA HONDA OF SPRINGFIELD (780 BALTIMORE PIKE, SPRINGFIELD, PA 19064) WHERE THEY KEPT THE VEHICLE FOR TWO WEEKS AND WERE NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE BODY DAMAGE WAS REPAIRED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,800.
AIR BAGS — Filed 06/29/2018
TL* THE CONTACT OWNS A 2018 HONDA HR-V. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES FROM THE SEAT BELT, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS RULED OUT AS A COMPLETE LOSS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15. *TT UPDATED 10/15/18*JB
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov