2024 Honda HR-V Complaints
Consumer complaints filed with NHTSA
109
Total
8
Crashes
1
Fires
8
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 109 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
ELECTRICAL SYSTEM — Filed 09/07/2026
Vehicle began making loud chainsaw noise. Took to original location of purchase (Nissan Dealer - bought as used at 42k, no issues), was told that alternator, drive belt and tensioner were needing replacement as that was the location of noise. Took to Honda Dealer where I was originally told just tensioner, now they are stating alternator is faulty along with tensioner. Car only has 72k and most of miles are highway miles. No warning signs other than loud chainsaw noise that was constant while car in drive and idling (no noise in reverse).
SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE — Filed 07/01/2024
I own a 2024 Honda HR-V. Since I purchased the vehicle, I have experienced recurring warning messages stating: "Collision Mitigation Braking System Problem - See Your Dealer" and "Road Departure Mitigation System Problem - See Your Dealer." I brought the vehicle to the Honda dealer and reported these problems. The dealer scanned the vehicle and told me that no fault codes were found. Despite this, the problem has continued. On one occasion, while driving at approximately 5 mph, the vehicle unexpectedly applied the brakes on its own. There was no vehicle, pedestrian, cone, rock, debris, or other obstacle in front of the vehicle. I did not intentionally apply the brakes to cause the sudden stop. I am concerned that the Collision Mitigation Braking System or another Honda Sensing safety system may be incorrectly detecting an obstacle and applying the brake hen there is nothing in front of the vehicle. This is a safety concern, it could save lives and stop accidents from happening if this safety issue gets investigated and find a solution.
POWER TRAIN — Filed 01/24/2026
*The vehicle exhibited a profound and worrisome vibration under the driver's seat ( I was also told by a Honda Serviceman in the passenger seat during the pre-service test drive, that he felt it, also), when accelerating at speeds of 53 mph and above on the highway. This systematic issue was replicated by the dealership across multiple model years (2023 and 2026 HR-V's), suggesting a fundamental mismatch between the heavy SUV body and the lighter Civic chassis platform. The vehicle is NOT available for inspection upon request because I was forced to trade it in for a competitor's vehicle due to structural concerns. *The safety risk was two-fold: structural unpredictability and driver distraction/anxiety. The profound vibration directly beneath the driver's seat felt fundamentally unsafe and unstable at highway speeds, creating a constant fear of a catastrophic mechanical or structural failure while driving at 53 mph+ speeds. Dealing with this profound, undiagnosable vibration caused considerable psychological stress, heartache and anxiety every time I entered the freeway, severely impacting my peace of mind and distraction levels while attempting to navigate high-speed traffic. *Yes, the issue was brought to a Honda dealership's Service Department, where they dismissed the shaking by stating "that is just how the HR-V drives." To confirm the systematic nature of the defect, comparative freeway test drives were conducted with a member of the Service Department and a salesman, using both a separate 2023 HR-V and a brand new 2026 HR-V on the exact same route. Both vehicles exhibited the identical, unsettling vibration at 53 mph, confirming it is a widespread engineering defect across the vehicle line. *Yes. My independent mechanic of 20 years did a full inspection but incorrectly blamed "the road". This delayed my dealer visit, where staff also refused to inspect it, saying "that's" just how the HR-V drives". Both facilities failed to address the risk. *No.
STEERING — Filed 06/20/2026
Vehicle steering is sticky on left turns.
STRUCTURE — Filed 06/12/2026
Rear liftgate window spontaneously cracked no signs of damage to the rear of vehicle rear glass was mostly intact but had tempered glass fracturing throughout while car was parked. In terms of safety, glass breaking spontaneously can cause damage to eyes/ect. Police report filed, Dealership denies that it is an issue for the 2024 HRV model only 2023. No warnings, or symptoms just the rear window cracking.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES — Filed 06/05/2026
Components of concern: collision mitigation braking system - while driving with no car in front of vehicle, car slammed on brakes - could have caused an accident. Yes, available for inspection. Also, lights went off and said to see dealer (have picture that I'm having issues attaching). Lights that went off were : collision mitigation braking system, road departure mitigation system, auto high beam, adaptive cruise control, some driver assist systems cannot operate (clear front windshield or poor viewing distraction) - all at the same time, even when it's no visible windshield issues. Yes, available for inspection. Want to take to Honda dealership but I'm being charged $80 for a diagnostic when this is a system issue. Not yet
STEERING,SUSPENSION,WHEELS — Filed 07/15/2024
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, since November 2025. Honda Corp is not responding. Hello, who holds them to the law? Who is above Honda? It’s been since months since I notified Honda and they won’t follow the law. Who overseas Honda? Hello?
STEERING,SUSPENSION,WHEELS — Filed 08/03/2024
Suspension and wheels do not stay aligned even after 7 attempts by Honda dealers to reset and realign. Suspension always jumps out of alignment.
STRUCTURE — Filed 02/15/2026
I own a 2024 Honda HR-V. During the second winter of ownership, the windshield cracked under normal conditions without any known impact, collision, or external force. The vehicle was taken to an authorized Honda dealership for inspection. The dealership did not document any cause of the crack and did not identify any impact damage. Instead, they only provided an estimate for replacement. Despite the lack of documented external cause, the manufacturer has classified the damage as “external” and declined responsibility. I am concerned that this may indicate a potential defect in the windshield or structural stress issue, as the crack occurred without any identifiable external trigger. I am submitting this report to ensure this issue is documented in case similar incidents occur with other vehicles.
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM — Filed 04/15/2025
The contact owns a 2024 Honda HR-V. The contact stated that while driving at various speeds, the instrument cluster went black. The contact stated that the failure had occurred while the cruise control was activated while driving in the rain or whenever the weather was dry. The contact stated that the failure was intermittent, and there was a message that several undisclosed safety features were disabled. The contact had taken the vehicle to a local dealer on several occasions; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 29,853.
STEERING — Filed 03/08/2026
On March 8th 2026 I noticed a shudder or vibration from my steering wheel while pulling up into my parking spot, this does not happen when the vehicle is moving faster. I even turned my steering wheel fully to the right and left when I am parked and the vibration is there. I took the car to Future Honda at Citrus Heights CA and the first time they’ve told me the car was perfectly fine. Before I got off from work that day I asked the service manager if it was possible for the Shop Foreman to sit with me inside the car so I could show him and address the issue since nothing like that was happening while the car was moving and as stated by them over the phone. Shop Foreman finally got to see what I was talking about and service advisor asked me to leave the car for another day. Next day service advisor came back to me with a quote of $4,597 for a replacement of the steering rack. Recall 24V-744 states those related issues with the steering components. I was denied a full repair on my vehicle from Honda Corporate even when I stated the NHTSA 24V-744 recall. The dealer said the recall was done on November 13, 2024 and nothing else was needed to be done. The report from the dealer even states that they found a vibration on sharp turns which I know it does not happen to me at all, so I don’t think they are being completely accurate on their report. I have all that paperwork if needed and also Honda Corporate.
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE — Filed 03/11/2026
I WAS GOING UP A STEEP NARROW ROAD, A BIG TRUCK WAS COMING DOWN SO I STOPPED AND HONKED SO HE WOULD BACK UP. WHEN HE DID, I WAS UNABLE TO MOVE MY SUV. IT FROOZE ENTIRELY, WOULDNT GO UP, WOULDNT GO IN REVERSE, JUST STAYED ON BUT WOULD NOT MOVE. AFTER SEVERAL ATTEMPTS I WAS ABLE TO GO BACK A LITTLE AND MOVE TO A SIDE AND THEN I WAS ABLE TO DRIVE UP THE ROAD. THIS WAS THE 2ND TIME THIS HAS HAPPENED SO I ASKED THE SERVICE SHOP AT THE DEALER TO CHECK IN DRIVING THE SAME ROAD. THE SITUATION DID NOT REPLICATE, THEREFORE THEY SAY THERES NOTHING THEY CAN DO OR CHECK, ALTHOUGH I HAVE READ THAT THIS VEHICLE HAS BEEN KNOW TO DO THIS, BUT THEY DID NOT EVEN LOOK AT THE PRINTED EVIDENCE I TOOK TO THEM.. THERE WERE SUGGESTIONS ON WHAT HAD TO BE CHECKED BUT THE MANAGER REFUSED TO EVEN READ THE INFORMATION. THE MECHANIC SUGGESTED I STEP ON THE GAS UP TO THE END, ALTHOUGH THE MANUAL SAYS YOU SHOULD HIT GAS SLOWLY WHEN STOPING ON A HILL. EITHER WAY I TRIED BOTH WAYS....IT STILL FREEZES.
STEERING — Filed 07/20/2025
I own a 2024 Honda HR-V. The vehicle developed a steering problem where the steering wheel becomes unusually stiff and difficult to control. Honda issued NHTSA Recall 24V-744 for defective steering gearbox components affecting 2023-2025 Honda HR-V vehicles. My vehicle was manufactured during the same production period referenced in the recall. However, my VIN is not included in the recall even though the symptoms match the defect described by Honda. A Honda dealership inspected the vehicle and indicated the steering system requires repair estimated at approximately $4,000. Because the defect matches the steering gearbox issue described in Recall 24V-744, I believe my vehicle may have the same safety defect but was excluded from the recall. This creates a potential safety risk because steering control can be affected while driving.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 02/24/2026
The contact owns a 2024 Honda HR-V. The contact stated that while the contact's daughter was driving at 42 mph with the cruise control engaged, the collision mitigation sensor independently activated. The contact's daughter noticed that the steering wheel had almost seized, and the vehicle's speed abruptly decreased. The vehicle stopped in the middle of the road. Another vehicle was making a turn and crashed into the contact's vehicle. In addition, the "Brake" message was illuminated. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact mentioned that the failure was a known failure with the vehicle. The contact's daughter was taken to the local medical center. The contact's daughter sustained muscle pain in the back, neck, both shoulders, both jaws, and severe headaches. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS — Filed 02/09/2026
I have had a Supplement Restraint Problem light on since I bought they vehicle. It was on and off intermittently for the past year or so, however now it will not go off. Upon inspection the wiring is damaged and there is not cover to the ground according to the honda mechanic that looked at my vehicle. I have not had any service work done in the area where the SRS box is located and they did not perform any further inspection on the system. Again, this was on when I bought my 2024 honda HR-V. The dealer was made aware and they advised me that it should be covered under warranty however nobody will fix the issue at this time. Please review and look into this issue as it has been noted in prior service bulletins for the SRS system light to have issues.
SERVICE BRAKES — Filed 01/04/2026
12/7/2025 at about 7:20pm and about 17518 miles: grandparent were driving home and brakes failed as grandpa was parking in the driveway. He said after applying the brakes the car keep rolling forward and hit the garage door then rolled backwards, brake did not stop backward movement for over a minute. No injuries. Inspection from insurance and collisions repair center found no cause for brake failure. 01/4/2026 at about 8:16pm and approximately 18122 miles: as my mom was approaching a main road with 55 mph traffic to turn left the brakes failed to bring the car to a complete stop at the intersection causing the car to roll into on coming traffic. She said when she applied the brakes they seem to engage at the start and slowed the vehicle a little bit but did not seem to apply “full braking” to actually stop the car. Oncoming traffic did manage to swerve around car as mom maneuvered it into the middle lane, while it continued to coast down the road for a short distance the brakes failed did come back enough to drive home. Will be sending to Honda deal for though inspection.
STEERING,WHEELS — Filed 10/19/2025
i hit a curb going about 10mph the axel bent and the whole wheel pop off with the shock and everything. it totaled the car i’ve tried to report to honda no reply
ELECTRICAL SYSTEM,VISIBILITY,FORWARD COLLISION AVOIDANCE — Filed 10/15/2024
The contact owns a 2024 Honda HR-V. The contact stated while driving approximately 60 MPH, the Collision Mitigation Braking System (CMBS) warning light illuminated, and the vehicle independently decelerated. Several unknown warning lights were illuminated. Additionally, the contact stated that the vehicle warned the driver of the vehicle proximity to another vehicle, or of driving out of the intended lane erroneously. The contact stated that while attempting to roll down the passenger’s side window, the window failed to respond as intended. The vehicle was taken to an unknown local dealer on several occasions and was diagnosed with an engine oil leak, debris in the window module, and the battery needed to be replaced. No additional information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
STEERING — Filed 01/19/2025
While driving on a rural road and approaching a curve I experienced a sudden and unexpected loss of steering control. The road curved to the left and I turned the steering wheel to the left, but the car did not respond. The car continued to go straight and ran off the road and subsequently flipped over. I sustained numerous medical injuries. My vehicle was totaled in the accident. Unknown Unknown Unknown My issue matches the description related to the recall affecting the 2024 Honda HRV.
STEERING — Filed 11/21/2024
The contact's spouse owns a 2024 Honda HR-V. The contact's spouse stated that while driving at an undisclosed speed during rainy weather conditions, the contact's spouse fully collided with another pick-up vehicle. The contact stated that the air bags were deployed during the incident. The contact spouse suffered unknown injuries and received multiple operations due to the incident. A police report was filed. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. After the incident occurred the contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was not made aware of the failure The failure mileage was unknown. Parts distribution disconnect.
STEERING — Filed 11/27/2024
Steering issue which caused difficulty in turning which caused a collision, inspected by auto body collision center, no warning messages were present on vehicle.
STEERING,AIR BAGS,SEAT BELTS — Filed 09/22/2024
The contact owns a 2024 Honda HR-V. The contact stated while her daughter was driving 30 MPH, the driver attempted to switch lanes to prevent another vehicle from crashing into her vehicle. The contact stated that the steering wheel seized inadvertently, causing the vehicle to drive off the road. The vehicle hit the sidewalk and drove into the ditch, where the vehicle hit a small hill. The air bags did not deploy. The driver hit her head against the steering wheel and sustained neck and head pain. The contact stated that the front driver's side seat belt failed to retract and restrain her daughter; however, the front passenger's side seat belt retracted even though the seat was unoccupied. Additionally, the rear driver's side and passenger's side seat belts had extended abnormally. The vehicle automatically dialed 911, and police officers arrived at the scene. A police report was filed. The contact's daughter was able to exit the vehicle and did not seek medical assistance. The vehicle was towed to Tipton Motor Sales, LLC(3840 North Expy, Brownsville, TX 78526), where the front bumper, all the seat belts, the front driver's side tire, and unknown suspension parts were replaced due to the damage the vehicle had sustained during the incident. The contact became aware that the VIN was included in NHTSA Campaign Number: 24V744000(Steering), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the insurance company would need to hire an investigator to determine the cause of the accident because the local dealer was not capable of doing so. The failure mileage was approximately 4,441.
STEERING — Filed 09/19/2024
The contact owned a 2024 Honda HR-V. The contact stated while driving approximately 35 MPH, she had a crash which resulted in a roll-over of the vehicle. The contact stated that the police and EMS arrived and she was transported to a hospital. The contact stated that she had no memory of the accident and had no memory due to a brain injury. The contact stated that she had no other injuries. The contact stated that the vehicle had been towed to an impound lot and that her insurance provider had declared the vehicle a total loss. The vehicle was not diagnosed either by the insurance company or a dealer. The contact stated that she had recently received notification of NHTSA Campaign Number: 24V744000 (Steering) and related the crash to the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 13,500.
ENGINE — Filed 02/12/2024
I parked, turned the car off and then my boyfriend, me and my dog went for 30 min walks. When we came back, we started seeing smoke coming out from a front hood, there were also flame on the right front side of the car. I immediately called 911 to describe the situation. While we were waiting for fire department, the car exploded. Insurance report stated no visual sign of tampering and fire department stated same thing.
STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 09/08/2023
WHILE DRIVING IN THE FREEWAY TRYING TO EXITING ALL OF SUDDEN I FEEL MY STEERING WHEEL MOVE ITSELF TOWARD THE CURVE AND TRYING TO BREAK AND STEER ITSELF AT THE SAME CAUSING MY VEHICLE TO CRASH AGAIST THE CURVE AND GO TO ON TOP MAKING ME LOOSE CONTROL OF STEERING WHEEL AND CRASHING TO THE CAR INFRONT OF ME, ALSO THE AIRBAGS DIDN'T DEPLOY AT ALL, SEATBELT DID NOT PROTECT ME AT ALL IT WAS LOOSE, I ENDED INJUR MY HEAD I REQURED GOING TO THE ABULANCE TO THE EMERGENCY ROOM. POLICE REPORT WAS MADE AND REPORTED TO MY CAR INSURANCE.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov