2024 Hyundai Ioniq 5 Complaints

STEERING — Filed 07/03/2026

Vehicle steering or at least power steering failed catastrophically. Started with some electronic sounds at extremes of turning radius but subsequently failed completely and rendered car undriveable. Hyundai repair center attributed this to "excessive dirt and dust" or some external force, but was unable to substantiate or demonstrate any damage to parts they say need replacing. Ultimately this remains undiagnosed with regards to cause but dealer clearly identifies need to replace P/S motor and rack and pinion assembly. Insurance inspection documents no sign of external involvement in the failure. No warning lights/messages. Problem is repeatable. While failure would have been a safety risk at higher speed, it went from "noise at edge of turning radius" to "cannot steer the car" at a point in time where the car was moving at low speeds.

ELECTRICAL SYSTEM — Filed 05/27/2026

On 5/27/26, when the car was parked in parking lot, received an alert on dashboard, "check electric vehicle system", when the car was turned on. The car would not shift in to drive or reverse so had to get towed to nearby Hyundai dealership. The EV system was recalibrated and test driven 122 miles to verify proper operation. Then on 6/23/26, when driving on road received an alert on dashboard "power limited". The car would not accelerate and had to get it towed again to same dealership. The dealership performed tests on ICCU and 12V battery but came back negative.

ELECTRICAL SYSTEM — Filed 06/24/2026

During routine driving, the vehicle suddenly displayed an electrical system. Error code followed several minutes later by a 12-volt battery error. The vehicle was stopped and turned off. When turned back on all warnings disappeared and vehicle was returned to service for approximately 3 MI before warnings appeared again. Vehicle was then parked as it entered limp mode with a maximum speed of 11 mph. manufacturers roadside assistance was called and arrived to jumpstart the 12-volt battery which resulted in the vehicle turning on but not charging despite sufficient charge in the high voltage battery. Vehicle was stranded in a secure parking lot after hours with Windows unable to be closed and doors unable to lock. The vehicle is immobilized due to being unable to put the vehicle into neutral to move it to a suitable location for a tow. Vehicle was certified by dealership as a certified pre-owned vehicle approximately 45 days ago. All listed recalls have been checked and no undue stress has been placed on the vehicle since purchase. Vehicle stranded to adults and one toddler in 80 plus degree heat without any ability to remove the car to a safe location or secure transportation to an appropriate business.

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 06/17/2026

This is an EV . We use the regenerative braking to slow down. This car has both a front and rear dash cam. The car is about two and a half years old and has about 20,800 miles. We were approaching a red traffic light with several vehicles stopped in front of us. My partner was driving and had slowed to 8 mph, with her foot off the accelerator, advancing slowly towards the car in front of us when the vehicle experienced unanticipated, rapid acceleration. With quick reflexes, she was able brake hard and avoided a collision. Ten minutes later she was parking at our house, going 4 mph and it did it again, coming within four feet of the building. Neither time was she touching the accelerator, but the car accelerated like the accelerator was pressed to the floor. This is very dangerous.

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/13/2026

On June 13, 2026, my 2024 Hyundai Ioniq 5 experienced a sudden and dangerous propulsion failure while in active motion. The vehicle had approximately 9,447 miles on it and was at 58% battery charge at the time of the incident. The vehicle was leased in January 2025 and has been serviced exclusively at the Hyundai dealership. While driving with two occupants, the vehicle abruptly lost all ability to accelerate. The dashboard displayed a critical warning: “Stop vehicle and check power supply” along with a red battery icon. This failure occurred without warning and immediately placed us in danger of being struck by surrounding traffic, as the vehicle could no longer maintain speed or respond to throttle input. I was able to coast the vehicle off the roadway. Shortly after stopping, the vehicle issued an additional warning stating that auxiliary functions were draining the battery. Within moments, the vehicle shut itself down completely. This left both occupants stranded in extreme heat (over 100°F) with no air conditioning, no ventilation, and no ability to restart or power the vehicle while waiting for rescue. This created a serious risk of heat-related medical distress in addition to the initial roadway hazard. The vehicle’s complete loss of propulsion followed by a full electrical shutdown represents a severe safety defect. At no point should an electric vehicle with more than half a charge and fewer than 10,000 miles lose propulsion during active driving or shut down all systems while occupants are inside. This incident posed a significant risk of collision, injury, or heat-related harm. I am requesting that NHTSA investigate this failure mode, as it may indicate a broader defect affecting the propulsion or battery management systems of the Hyundai Ioniq 5. The vehicle is currently at the Hyundai dealership undergoing diagnostics and they confirmed they had difficulty jumping it to move it from where the tow truck had parked it on arrival.

ELECTRICAL SYSTEM — Filed 05/20/2026

I am writing regarding a very serious and frightening safety incident involving my 2024 Hyundai IONIQ 5. While driving through a busy intersection in California, the vehicle displayed the warning message: “Stop vehicle and check power supply.” Within approximately one minute of that warning appearing, the vehicle completely lost power and became inoperable in the middle of the intersection. The shutdown occurred without warning and created an extremely dangerous situation. The vehicle’s hazard lights would not function because the car appeared to be entirely without power. Traffic continued moving around me while I was stranded in the intersection, and I genuinely feared that another vehicle could collide with me. I ultimately called 911 because the situation was unsafe and I could not move the vehicle. Police responded and directed traffic until the vehicle could be towed. Hyundai dealership had the vehicle for 22 days and diagnosed it as a faulty ICCU (Integrated Charging Control Unit) which they replaced for no charge. This incident has caused me to lose confidence in the safety and reliability of this vehicle. A complete loss of propulsion in active traffic — especially accompanied by failure of the hazard system — is an unacceptable safety risk. I no longer feel safe driving this vehicle. Hyundai of America would not let me cancel the lease early due to safety concerns.

ELECTRICAL SYSTEM — Filed 06/07/2026

I received a warning on the screen that said "Stop vehicle and check power supply". Later I got a different message about the 12V system. I checked the error codes with an android app and got error codes P1A90 and PPOC17.

STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL — Filed 04/16/2026

This is the second time the ICCU failed. The car is waiting for a full EV battery replacement. The first time the failure happened on 12/11/25, at 9,165 miles, the alert happened just before the car came to a full stop as we were driving along the road near our house, it was very difficult to steer, we were sort of stopped in the road and had to get it towed. The second time the alert came on 4/16/26 and we were able to get it to the dealer.

TIRES — Filed 05/22/2026

TIRE SIZE 235 / 55 R 19. Vehicle is a 2024 IONIQ 5. Issue began at/around 10k miles of use. Sound dampening foam inside of the tires comes loose and bunches up in the tire, creating varying degrees of car shaking and vibration. At its worst, the steering wheel and tires violently shake, especially between 50 - 75 mph. On the highway this causes a very dangerous situation of the driver fighting the wheel to remain safely within their lane. This can happen with no warning (or very little) as the vibration may be subtle at lower speeds on local roads, only to become unexpectedly extreme and violent while speeding-up to join highway traffic. Local Hyundai dealership inspected and tried rotating and balancing which did not fix the problem. Finally they removed the tires and inspected the foam which fixed the issue on one single tire. Cost was passed to the consumer, who is not at fault. And with only one tire addressed, the potential remains for each tire to experience the same failure without warning as time goes by. This is a very dangerous issue, well known as evidenced by complaints since 2023 online, and is going to cause accidents. It is unacceptable that drivers have risk their safety and that of other drivers if they lose control of the car due to the inability to control the steering wheel. Then have to pay to fix this issue or pay for new tires after only 10-12k miles.

ELECTRICAL SYSTEM — Filed 01/16/2026

The vehicle flashed a warning and suddenly lost power, forcing me to pull over or be stuck in the middle of the road. The vehicle could no longer be driven, as this problem occurred quickly after subsequent restarts. I had the vehicle towed to the dealership, who confirmed it was a broken ICCU, and stated that this had been happening a lot to the Ioniq5s. The replacement part was on backorder. It ended up taking nearly 60 days for the replacement to arrive and to be installed.

ELECTRICAL SYSTEM — Filed 05/06/2026

The contact owns a 2024 Hyundai Ioniq 5. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to return to normal operation. The "check the battery" message was displayed on the instrument panel. The vehicle was towed back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,240.

ELECTRICAL SYSTEM — Filed 05/02/2026

I was driving and the vehicle was operating as expected in normal conditions when I heard a loud pop sound, followed by an alert on my car infotainment to pull over and inspect the 12v battery. "12 volt battery low. Stop safely" I turned the car around to drive back home. The car wouldn't go any faster than 40mph. Once parking the car back home, the car would not turn on anymore. This is congruent with what I've been reading online about other Hyundai Ioniq 5 drivers experiencing when the ICCU in the car fails, requiring Hyundai to fix it.

ELECTRICAL SYSTEM — Filed 04/23/2026

There was a failure of the ICCU (Integrated Charging Control Unit) on my Ioniq 5 that forced me to pull off the highway after my car was no longer able to accelerate past 40 or so MPH. After I pulled off the highway I was then only able to accelerate to around 15 MPH which made it difficult to find a place to safely pull off the road until the vehicle made a complete stop and I had to wait for a tow.

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 12/29/2025

I lease a 2024 Hyundai Ioniq 5 AWD. Prior to a planned trip, the vehicle displayed an electrical system warning. I contacted the dealership and was advised to bring it in. While driving approximately 5 miles to the dealership, the vehicle lost all power including hazard lights, leaving me stranded on a busy road. I contacted roadside assistance and the vehicle was towed to the dealership. The dealership confirmed the failure was caused by the ICCU (Integrated Charging Control Unit). The repair took approximately two weeks. The vehicle was unavailable during this time, requiring a rental car. Hyundai partially reimbursed rental costs but did not compensate for other losses incurred. The ICCU failure is a known widespread issue affecting the entire Hyundai/Kia E-GMP platform across multiple models and model years. A dedicated owner community tracking these failures can be found at [XXX] . The sudden and complete loss of vehicle power including safety systems such as hazard lights while in traffic represents a significant safety risk to the driver and other road users. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM — Filed 01/17/2026

ICCU Failure & Main Fuse Broken

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 04/22/2026

As I began a drive cycle, I heard a pop sound and received the “check electric vehicle system” warning associated with ICCU failure. With ICCU failure, if I had continued to drive the 12V battery would have run to zero and the car would have died completely. Vehicle goes to dealer tomorrow for confirmation.

ELECTRICAL SYSTEM — Filed 04/12/2026

The issue involved a failure of the 12V battery system in my Hyundai Ioniq 5, which powers essential electronics and allows the vehicle to operate. The battery suddenly lost charge while I was driving, causing the vehicle to become inoperable. The car was towed to a dealership, and the battery and related systems are available for inspection. My safety and the safety of others were put at risk because the failure occurred on the road, forcing me to pull over unexpectedly. This created a hazardous situation, especially in traffic, as it increased the risk of a collision or leaving me stranded in an unsafe area. The vehicle has been taken to a dealership for diagnosis, they had stated there is a recall on this vehicle, iccu unit failed and needs to be replaced. It has been inspected by the dealership service department, but not by police or insurance representatives. Prior to the failure, there were clear warning lights or messages indicating an issue. The problem appeared suddenly while driving, within 5 minutes the car shut down.

ELECTRICAL SYSTEM — Filed 04/13/2026

Known ICCU issue: the 12v battery died for no reason rendering the car undrivable.

ELECTRICAL SYSTEM — Filed 04/07/2026

On [XXX], my 2024 Hyundai Ioniq 5 experienced a sudden and complete failure of the Integrated Charging Control Unit (ICCU). The failure rendered the vehicle inoperable without warning, requiring it to be towed to a dealership. The vehicle is currently located at AutoNation Hyundai in North Richland Hills, TX and should be available for inspection upon request. This failure created a significant safety risk. The vehicle lost functionality unexpectedly, which could have resulted in a dangerous situation if it had occurred at highway speeds, in traffic, or in an unsafe location. A sudden loss of power or inability to restart the vehicle presents a clear hazard to both the driver and others on the road. Prior to the failure, there were no clear warnings indicating an imminent critical issue. A 12V battery issue was suspected at the time of failure, and roadside assistance replaced the battery, but this did not resolve the problem. The root cause was later identified as an ICCU failure. The problem has been confirmed by an authorized Hyundai dealership (AutoNation Hyundai, North Richland Hills, TX) on April 10, 2026. The dealership determined that the ICCU requires replacement, with an estimated minimum repair timeline of four weeks due to part availability. The vehicle has been inspected by Hyundai roadside assistance and an authorized Hyundai dealer. No inspection has been conducted yet by the manufacturer directly, law enforcement, or insurance representatives. This issue appears to be consistent with widely reported ICCU failures in Hyundai Ioniq 5 vehicles, suggesting a potential systemic defect that may warrant further investigation and possible recall action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM,ENGINE — Filed 04/10/2026

For the second time, the integrated control unit, ICCU, has failed to this is AFTER being replaced under the recall. The recall solution has not fixed the problem, and is a fake bandaid on a problem that means cars will totally stop working in the middle of the road. This is totally unsafe and unacceptable.

UNKNOWN OR OTHER — Filed 03/19/2026

On 3/19/2026. Battery was at 20% SOC. Plugged in my home L2 charger. Car did not start. Took vehicle to dealer the next morning 3/20/2026. It was diagnosed as an ICCU failure. Parts ordered car left at dealer but still waiting on 4/9/2026 for issue to be resolved.

SERVICE BRAKES — Filed 11/26/2025

“While stopped at a red light my 2024 Hyundai IONIQ 5, the car moved forward slowly the brake pedal became completely unresponsive and would not slow or stop the vehicle. I had to turn off the engine to bring the car to a stop. This is a complete brake system failure on a vehicle with only approximately 10,000 miles that was purchased new on September 28, 2024. This is a critical safety defect that put myself and others at serious risk.”

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 08/09/2025

On [XXX] at [XXX] Pacific Time , I was entering my garage when my vehicle had a surge of acceleration and went through thee wall seperating the garage from the kitchen. There wasn't any emergency braking , even with myself applying the brake , my vehicle refused to stop. My vehicle was totaled by Progressive Insurance .I am now furnishing the Progressive claims name and adjuster"s phone number: Grace Villard 440-910-6852. North Las Vegas Police Dept Accident report #[XXX] It was the Progressive Insurance aduster ,vehicle inspector who called me and told me there was a safety issue with my vehicle and declared it a total loss. Whatever aid you can avail me to I'd appreciate.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE — Filed 03/26/2025

My wife was parking the 2024 ioniq and it lurched forward at a high rate of speed and slammed into another car parked in our driveway and drove that vehicle through our home garage door. She feels certain that her foot was on the brake, but even if she accidentally slipped and appleid the brake the forward collision system should have prevented the accident additionally the impact occurred with such force it is unlikely due to human error as it pushed our very heavy 4Runner back 3 feet and thorough a closed garage door.

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 08/02/2024

Backing vehicle out of driveway and went to engage brakes and they did not engage. began rolling backwards down street with steep grade. Kept stepping on brakes with no response. Had to turn into a parked vehicle to keep from rolling down steep grade and potentially off a substantial cliff. Happened today and dealership said that it may be because the "battery for the brake" had not received a charge from the main battery. Very dangerous and never disclosed. If I had not taken evasive action I could have easily been killed. Car is being dropped off at collision center today but is available for inspection. There were no warnings or other symptoms.