2021 Hyundai Palisade Complaints

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,LANE DEPARTURE — Filed 08/30/2026

Blind spot warning system stopped working. Then speedometer stopping working registering 0 both digital and the circle. Then all lights started going off on the dashboard. My dealer cleared codes and errors went to history but not active. When I went to drive again blind spot didn’t work and speedometer didn’t work. I didn’t drive further after that. I heard there was an issue with the 2022 dashboard cluster.

SEAT BELTS — Filed 12/01/2025

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the seat belts failed to latch properly in cold weather. The seat belt audible alert was sounded. The dealer was made aware of the failure but confirmed that parts were on backorder. The failure mileage was approximately 40,000.

AIR BAGS,SEAT BELTS,ENGINE — Filed 10/31/2025

I have multiple recalls that have not been fixed that are safety issues this is disgraceful I would like help from a higher power than myself to get this sorted this is our family car shame on hyundai

UNKNOWN OR OTHER — Filed 09/27/2026

The sunroof opened crooked and would not close. After several attempts to close the sunroof a piece of the frame broke.

SEAT BELTS — Filed 03/27/2026

Dealership is stating that they don’t have a firm date to repair or recall on seatbelt buckles. Original notice was sent in September 2025. The day before we were scheduled to have service in March/April of this year they called and canceled today they put us on the schedule for December but I have not sent anything as to us for sure having those buckles available we were told when they canceled our first appointment that new vehicle vehicles were being prioritized over used vehicles that were already on the road.

UNKNOWN OR OTHER — Filed 09/27/2026

The sunroof malfunctioned in a way that the manufacturer has already admitted is an issue in TSB 23-BD-003H - without warning, with a mechanism that is rarely used by us. According to many reports, despite this being a known defect, the manufacturer requires payment if the vehicle is out of warranty. A finding on behalf of NHTSA would greatly help owners who have this happen through no fault of their own.

ENGINE — Filed 04/08/2026

Whatever you do, do not purchase a Hyundai vehicle. Their engines are defective. On XXX, I brought my car in for service at Castle Hyundai, [XXX]. I informed the service representative that I was having issues with my car stopping and automatically applying the braking system intermittently. They looked at the car and said they saw nothing was wrong. They charged me $940.30 for diagnostics and replacing a couple of belts and oil filter housing leak. I started having the same issue in XXX and I brought my car in again. This time they told me that my car was burning oil internally and that I would have to have a Combustion Chamber Cleaning. I was informed by the Service Manager that this was a common problem with my vehicles model year and that if was a requirement to for the Warranty people to initiate changing the engine. I paid $1,094.26 for this service. I was told to bring the car back after driving the car an additional 1,000 miles. I was also told by that service manager that his dealership changes about 200 engines a month due to this issue. I took the car back to the dealership after driving the 1,000 miles. I sent them photos of the 3 oil changes I could find documentation for, and I had one done at this dealership. I was informed by the dealership that the warranty company and Hyundai when asked, refused my claim. I called the warranty company myself and they would not uphold my claim. I then contacted the Regional Case Manager, and they tried to tell me something different. They told me my car was over warranty and that the engine was only covered up to 60,000 miles. I have the Warranty in my hand, and it says lifetime warranty. This is not fair. I am [XXX] old and I bought the car with 31,000 miles on the car. I have consistent and periodic oil changes but could not remember all the places. This is the first Hyundai I have purchased and I am asking that my claim be upheld and executed s INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE — Filed 09/23/2026

I have been dealing with the oil consumption issues for this vehicle for about 2 years now. There are documented complaints and a class action lawsuit in California about this issue. Bottom line, the engine burns too much oil to be safely driven between oil changes without the owner checking and adding oil. My particular vehicle is burning just under 1 quart of oil per 1000 miles. Hyundai’s owner manual suggests changing the oil every 7,500 miles, but the oil capacity is under 6 quarts. At the current rate, I would run out of oil before the suggested oil change interval. This is a severe safety issue as engines require oil to run correctly, not overheat, and lubricate all the moving parts. The previous generation Hyundai models also had similar oil consumption issues. Those vehicles had a NHTSA campaign which resulted in Hyundai being responsible to fix the engines. I believe a recall is proper given the safety concerns noted above. At a minimum, Hyundai should stand by their work and fix the issues as they arise.

SEATS — Filed 08/07/2026

I originally brought the vehicle to the dealership for an unrelated infotainment system issue. While driving to the dealership, I noticed that the driver’s seat was rocking/moving, particularly while going downhill. I informed the dealership about the movement and asked them to inspect the seat while the vehicle was there. Upon inspection, the dealership determined that the driver’s seat frame had a weld failure. The vehicle had approximately 42,500 miles at the time. There were no warning lights or dashboard messages indicating a problem with the seat before I noticed the movement. This was not simply a cosmetic or comfort issue. The structural failure allowed the driver’s seat to move during normal vehicle operation. I am concerned that a failed weld in the driver’s seat frame could compromise the stability of the seat during normal driving and potentially during hard braking, an evasive maneuver, or a collision. The defect was identified and documented by the dealership. The vehicle has not been involved in an accident or other event that would explain the seat-frame weld failure. I reported the matter to the manufacturer and a case was opened. I am submitting this complaint because a structural weld failure in a driver’s seat at approximately 42,500 miles raises a safety concern and I believe NHTSA should determine whether similar failures are occurring in other vehicles. The vehicle/failed component can be made available for inspection if requested.

STRUCTURE,ENGINE — Filed 07/02/2026

While driving down the freeway my first row sunroof exploded. Insurance wouldn’t cover it because it is a manufacturer defect, but Hyundai wouldn’t cover it because it “isn’t a manufacturer defect.” The temperature outside when the sunroof exploded was 74 degrees and it was cloudy. Then less than 2 months later my engine got a rod knock even with oil changes every 5k miles. No warning signs for either and no lights on the dash. It just started when I started it to leave for work one morning.

UNKNOWN OR OTHER — Filed 08/27/2026

I opened my sunroof and heard a noise, I was not able to close it. I took it to a repair shop to see if they could get it closed, they advised a break in the assembly and needs to be replaced. My car is out of warranty and it’s a known issue.

SEATS — Filed 04/13/2026

The contact owns a 2021 Hyundai Palisade. The contact stated that while the liftgate was open to retrieve objects from the trunk of the vehicle, the second-row passenger’s side seat collapsed on her disabled daughter. The contact was alerted by her daughter's screams and ran over to the rear passenger’s side to unhook the seat belt and pull her daughter out of the seat, but the seat remained folded. The contact's daughter suffered injuries to her face and hand. Medical attention was received. The failure recurred while the contact and a nurse were placing the contact's daughter in the rear passenger’s seat. The contact stated that the third-row seat also collapsed. The vehicle was taken to the dealer, where unknown recall repairs were performed unrelated to the failure. The contact was informed that there were no recalls associated with the VIN for the seats, and the vehicle was not repaired. The insurance company was notified of the failure and had the vehicle towed for inspection. The insurance company determined that the failure was a manufacturer's defect. The manufacturer was notified of the failure by phone, email, and website, and a case was filed. The manufacturer offered a cash settlement. The failure mileage was approximately 100,000.

UNKNOWN OR OTHER — Filed 03/18/2026

My car started having the airbag light come off and on randomly the end of January 2026. I caught the first photo February. My car engine shut off the first time March 18. 2026. I was at a traffic light, auto off turned off. Car switched to park, dash lights included: oil, battery, engine, and immobilizer incon. When trying to hit drive it tells me the driving conditions aren't met. I shut the car off and back on, everything reset. Contacted hyundai and no codes were stored. My car has now done this same thing the following dates: 6.5, 7.3, 8.4(car went into the shop August 6th-September 3rd). They could not duplicate what I told them, they drove the car 100 miles being mainly freeway miles though I told them its city driving and mainly idle and stopping. I drove my car 3 days and on 9.6.26 it did it twice within 5 minutes. First time on a main road/traffic lights, next in the parking lot I pulled in. Same scenario as above.

SEATS,FORWARD COLLISION AVOIDANCE — Filed 06/30/2026

On XXX, after leaving an appointment at an office building, I returned to my vehicle and noticed that the driver’s seat recline function was not working properly. The seat was already pushed forward to its highest position and would not recline further. I was still able to enter and operate the vehicle somewhat but remained parked. I reviewed Hyundai resources to see whether there was an update or known issue related to the seat concern. When I could not resolve the issue through available resources, I contacted the Hyundai dealership in Henderson. I provided my information and explained that the driver’s seat recline function was not working. I was transferred to Hyundai Customer Service. During that call, I explained that I was approximately 15 minutes away from the dealership and requested repair of the issue regardless of warranty status because I considered it a safety concern. This never happened before at all. While I was speaking with the Hyundai Customer Service representative, the driver’s seat moved again unexpectedly. As a result, I moved forward toward the steering wheel area. After that movement, the vehicle rolled or moved forward and contacted the rear of another vehicle. After the collision, the driver’s seat recline function still was not operating properly. I documented the condition with video evidence, and two witnesses observed the vehicle and the seat condition after the collision. When I contacted Hyundai, I was very upset to learn that the call I had with the customer service representative was not documented anywhere. Also, no one contacted me although I was in distress, crying, and in the accident and the customer service representative knew this. There was no aid or phone call follow ups to me by Hyundai customer care at all. Hyundai Motor America opened a case investigation and instructed me not to perform repairs at this time so the vehicle could be preserved for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM — Filed 07/04/2026

Vehicle Incident Statement – 2021 Hyundai Palisade Driver/Owner: [Your Name] Vehicle: 2021 Hyundai Palisade Date of Incident: [Insert Date] Location: Restaurant drive-thru (vehicle stopped in line) Summary of Incident On the date listed above, I was stopped in a restaurant drive-thru lane with the vehicle in drive and Auto Hold engaged. The vehicle had recently had a battery replacement performed at a Hyundai dealership on the day prior to the incident (repair order available). While stopped, I pressed the accelerator to move forward in the drive-thru line. The vehicle did not respond immediately. There was a brief delay, followed by a sudden and unexpected surge of acceleration. Vehicle Behavior The vehicle accelerated rapidly after a short delay in response to accelerator input The brake pedal felt normal when pressed Applying the brake did not appear to slow or stop the vehicle effectively The vehicle continued moving forward and struck another vehicle Additional Relevant Information The Idle Stop & Go (auto start/stop) system had not been functioning for approximately one year prior to the incident On the day of the incident (after battery replacement), the auto start/stop system began functioning again unexpectedly The vehicle had no known prior issues with unintended acceleration No floor mat or physical obstruction was present affecting the accelerator pedal (to the best of my knowledge) Vehicle Condition The vehicle has not yet been repaired or inspected and is currently being held pending evaluation. I am requesting that all diagnostic data, including vehicle event data recorder (EDR) information and control module logs, be preserved and reviewed. Request I am requesting a full diagnostic and safety review of the vehicle’s electronic throttle, braking, and Auto Hold systems, including any stored fault codes and event data. Check engine light was on for a week prior to service at dealership and dealership told me they could not service it at that time.

STRUCTURE,SERVICE BRAKES,FUEL/PROPULSION SYSTEM — Filed 05/04/2026

While driving, the vehicle in front of me stopped suddenly. When I pressed on the brake pedal it felt stuck and did not respond properly. The forward collision automatic braking system did not activate. This resulted in a crash. After the incident, the vehicle had fluid leaks and severe front-end damage and is not drivable. I am concerned there was brake system failure prior to impact.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 05/04/2026

While driving the vehicle ahead brake suddenly. When I applied the brake pedal, it felt abnormally stiff/stuck and did not provide Norma breaking response. Th vehicle did not decelerate as expected despite immediate pedal input. At the same time, the Forward Collision Avoidance Assist system did not activate or provide any braking assistance. Due to the lack of effective braking, I was unable to stop in time and a collision occurred. The primary concern is a potential failure or malfunction in the braking system occurring prior to impact combined with the apparent failure of the automatic emergency braking system to engage. This created a situation where the vehicle could not be stopped under emergency conditions posing a serious safety risk

SEATS — Filed 03/24/2026

The contact owns a 2021 Hyundai Palisade. The contact stated that while the vehicle was parked and running with the third-row passenger’s side seat in the cargo position, and the driver’s side third-row seat in the upright position, the [XXX] child pressed the third-row seat button, and the passenger’s side third-row seat opened and pinned the child’s leg between the driver and passenger’s side third-row seats. The contact stated that three different people pressed the third-row seat button, but the seat failed to respond. The contact's father and husband both pushed and pulled in opposite directions, and the contact was able to pull the child's leg out from the seats. The child sustained right leg injuries, and the leg was red and swollen. No medical attention was needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that a remedy had not yet been developed. The failure mileage was 171,403. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS — Filed 12/13/2025

A car attempted to make a left hand turn across our lane of traffic. We didn't have any chance to break to avoid the collision and all front airbags were deployed. The front passenger airbag didn't seem to deploy properly and seems that it inflated upwards to the windshield and not toward the passenger. The windshield was shattered by the airbags sending glass into the passenger compartment.

SEAT BELTS — Filed 01/08/2024

The second row seat belt is weak and unbuckles suddenly. My child's seatbelt will unclick spontaneously after driving. It is a hassle to click when putting seatbelt on. Big safety hazard for family members sitting in second row seat as they are left unprotected during an accident.

UNKNOWN OR OTHER — Filed 08/30/2022

While driving on I-95 near Bangor Maine there was a loud noise. The sun roof glass exploded and glass fell inside on the driver and passenger. Glass also flew into the air on the vehicles traveling behind. There where no vehicles traveling in front of it during the glass explosion.

AIR BAGS — Filed 11/21/2021

While my vehicle was stopped on the left turn lane, another vehicle coming from opposite direction was veered into the left turn lane which resulted in striking driver side of my vehicle. The damage was severe enough that my vehicle was eventually totaled. Despite the such strong impact, no airbag was deployed including side airbags.

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 12/16/2021

Another vehicle t-boned my vehicle on the front left side. We were both traveling around 15 mph. As soon as he struck my vehicle, the air bags were deployed and the car instantly caught fire. The car was on fire before I was at a complete stop. I was able to pry the door open and crawl through a small opening after moving the air bags out of the way. I had to crawl into traffic to be able to escape the fire. If the door had been jammed more severely then I wouldn't have been able to make it out in time before the fire reached me. If my kids had been in the vehicle, then I would not have been able to get them out before the fire got to them. The police determined that the fire started at the engine. My insurance totaled the vehicle and then it was removed from the towing yard and taken to Montgomery. There were no prior issues or any warnings/messages before the incident.

UNKNOWN OR OTHER,LANE DEPARTURE — Filed 11/18/2021

From driver: "While traveling westbound on John Lynch St, I approached the left turn lane heading southbound on Valley St. I engaged the brakes and began navigating the left turn at approx. 30 MPH. While turning, the vehicle's "Lane Assist" engaged preventing me from completing the turn. Halfway into the turn, the vehicle continued westbound, hopped the curb, and collided with a stationary road sign that was not in use. I continued through the intersection and pulled off the roadway." Follow-on questions: 1) How fast was the customer traveling when they were actively turning? A. 30 MPH, which I am assuming was the approach speed. To the best of the vehicle operator's recollection, the approach speed was appropriately 40-45 MPH, with an active turn speed of 30 MPH. 2) What was the recent usage of the vehicle before the incident? Was it used that day? How long had the vehicle been driving before the incident? A. The vehicle was driven, by the same driver, approximately 12 miles to work the morning of the accident. Prior to the accident, the vehicle was driven around the same city as the accident for approximately two hours. 3) Did any vehicle operator notice anything wrong or unusual about the vehicle prior to the incident? A. Vehicle operator observed that the Lane Assist Dash Board Icon was blinking on and off throughout the course of a few hours prior to the accident. Vehicle operator attempted to disable the Lane Assist feature by both pressing and holding the Lane Assist Button located inside of the vehicle. 4) Any after-market equipment installed? A. Vehicle was equipped with both Law Enforcement Lights and Law Enforcement Siren. 5) Any upfits? A. The vehicle did not have up-fits. 6) Will the customer agency consent to the OEM (or NHTSA) retrieving information from the vehicle's Event Data Recorder? A. Yes.

STRUCTURE — Filed 07/30/2021

I cut my leg, badly, getting out of the car. There is a very sharp edge on the bottom corner of the door. My leg brushed against the door and I got a 2-inch long, deep gash. A review of Hyundai Palisade owner websites show other people have experienced the same issue.