2024 Hyundai Palisade Complaints

SUSPENSION,SEAT BELTS,SEATS — Filed 12/10/2024

1. Component or System Failed Seat Anchor/Restraint System: Driver's seat mount bolts left hand-threaded following Campaign 283 recall service. (RO available for inspection) Suspension & Steering Geometry: Alignment/subframe failure causing severe tire wear under 6k miles across 2024, 2025, and 2026. (RO's available for inspection) Dealer Documentation System: Falsified "Recall Declined" entry in WebDCS and on RO, omitted and undocumented flagged safety recall on RO (Oct 28, 2025), unrecorded oil leak inspection findings, withheld technician notes and VIN and repair records. (RO's and Webdcs,- Warranty History available, technicians notes possibly available). 2. Safety (Me, Husband, and 2 Children) Put at risk Seat Anchor / Restraint System -Loss of Control: Loose seat bolts allow the driver's seat to shift unexpectedly, impairing pedal and steering control while driving. -Restraint Failure: Unsecured bolts risk complete seat detachment during a crash, rendering seatbelts and airbags ineffective. Suspension & Steering Geometry -Tire Blowout Hazard: Severe tire wear under 6k miles drastically increases the risk of a high-speed blowout. -Unstable Handling: Continuous misalignment causes vehicle pulling, reduced braking efficiency, and compromised control during emergency maneuvers. Dealer Documentation System -Forced Operation of Unsafe Vehicle: Logging safety recalls as "Declined" and omitting flagged recall alerts in WebDCS and on Repair Orders hides known safety hazards from official records, leaving uncorrected recall risks active while driving. -Concealment of Mechanical Hazards: Suppressing oil leak inspection results and withholding technical VIN notes hides active fluid or mechanical defects, creating sudden engine failure, loss of power in traffic, or fire hazards without the driver's awareness. 3. Problem reproduced confirmed most(yes), some(no) 4. Manufacturer inspected = yes to most UNKNOWN to some 5. No, seat moving, big+uneven tire wear under 6k

STEERING,SUSPENSION,SEAT BELTS — Filed 04/01/2025

Suspension and driveability issues. Seat belt safety recall not completed after several attempts. 1. SUSPENSION: Suspension noises (popping, clunking, creaking, etc). Difficulty controlling vehicle on the freeway; it sways and I wrestle with wheel to drive and keep in lane despite having multiple lane and driver assist features. AWD equipped however rear suspension loses power and struggles to drive on uneven surfaces. Vehicle is unstable, rocks from side to side while turning and feels like it will flip over. Purchased new tires and had wheel alignment and balancing done but have to keep getting wheel alignment for pulling and non-centered steering wheel. Ride is not smooth, feels bumpy and bouncy. Steering wheel, seat, and pedals still vibrate and shake after new tire service. New tires have abnormal and premature wear. Complained about issues to dealership with suspension and driveability and they told me it was normal to have noises and they could not duplicate so wait until it gets worse. Diagnostic fees are required but they waived the first fee. Months passed and even after new tire install with balancing and alignment the issues got worse. They again said it was normal and the suspension had to settle after new tires but issues have persisted again for months and have worsened. So after multiple alignments and complaints of other issues (ie. Bluelink, paint, remote start, ABS system), I escalated again within service and sales and they now say there is a recall on suspension. 2. SEAT BELTS: I have scheduled multiple service appointments for the seat belt recall. Parts were ordered but then upon return for service, the dealership said the parts were placed on another vehicle as first come first serve so they ordered parts for me again but then they say the parts were used by someone else again. This keeps happening. Now they say the design still has an issue so waiting on new design and parts. I have had nothing but problems with this truck since purchase.

AIR BAGS,SEAT BELTS — Filed 10/05/2026

The contact owns a 2024 Hyundai Palisade. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number 26V034000 (Air Bags) and 25V607000 (Seat Belts). The vehicle was repaired with film. The other recall parts were on back order. Following the repair, the contact became aware that the view through the third-row windows were distorted, and it was difficult to see clearly. The dealer informed the contact that the issue was self-corrected. The passenger became nauseated due to the distortion. The manufacturer was contacted from the website and by phone and referred the contact back to the dealer for assistance. The manufacturer opened a claim and stated that the film could be removed or reapplied. The dealer advised the contact that the film could be removed. The failure mileage was approximately 25,500.

SEAT BELTS — Filed 10/25/2025

I am reporting a problem obtaining the remedy for an open safety recall on my 2024 Hyundai Palisade Limited (Hyundai Recall 283 / NHTSA 25V-607). I first contacted Johnson Hyundai of Wake Forest, NC, regarding this recall in October 2025. At that time, the dealership did not have the necessary remedy available. I contacted the dealership again in January 2026 and was placed on a waiting list for the recall repair. As of October 6, 2026, I am number 123 out of approximately 390 customers on the dealership’s waiting list. I have been told that Hyundai is sending only a very limited number of replacement parts to dealerships and that customers may wait seven months or longer before being notified that their parts are available. This recall involves seat-belt buckle assemblies that may fail to latch properly, creating a potential increased risk of injury in a crash. My concern is not that the dealership is refusing to perform the recall. My concern is that the manufacturer is not supplying sufficient replacement parts for the dealership to perform the safety recall within a reasonable timeframe. Hyundai’s recall information indicated a planned final remedy owner notification date of June 30, 2026. It is now October 2026, and I still do not have a repair appointment or a reliable timeframe for obtaining the required parts. I rely on this vehicle to transport two young children, including a child with special needs, so simply stopping use of the vehicle indefinitely is not a practical option for my family. I am requesting that NHTSA review Hyundai’s implementation of this recall, including the availability and allocation of replacement parts and the length of time affected owners are waiting for the safety recall remedy. I would also like NHTSA to review whether Hyundai is providing sufficient information and an appropriate interim solution for owners who must continue using their vehicles while waiting for the recall repair.

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 07/01/2026

Vehicle developed a check engine light and underwent warranty repair, during which all six fuel injectors were replaced (Repair Order #1HWS5031079, dated 7/8/2026, 33,768 miles). Despite this repair, the check engine light returned, and the vehicle subsequently developed an intermittent hard-start and no-start condition — in some instances the engine would not start on the first attempt and required a second attempt. The vehicle was returned to the dealership for a second repair visit (Repair Order #1HCS55031999, dated 7/28/2026, 34,090 miles), during which the dealership considered multiple possible causes, including a sensor issue and fuel-related concerns, before completing the repair. The vehicle was out of service for a cumulative total of approximately 22 days across both repair visits. An intermittent no-start condition raises reliability and safety concerns, particularly in situations requiring predictable vehicle operation.

SERVICE BRAKES — Filed 04/30/2026

Car has been shaking & rattling when hitting a pothole and not allowing my car to stop the brakes become very hard to press down on causing my car to move more into the street. I have small children and it is a big safety issues.

VISIBILITY/WIPER — Filed 09/09/2026

The panoramic roof glass on my 2024 Hyundai Palisade shattered unexpectedly while the vehicle was stationary or just beginning to move. I did not observe any object striking the vehicle, nor was the vehicle involved in a collision. The glass continued to fall into the passenger compartment, creating a potential safety hazard for occupants. The vehicle can still be operated; however, dust, water, and other debris can enter the vehicle through the damaged roof. There were no warning signs, unusual noises, cracks, or other symptoms prior to the failure. The incident occurred on September 9, 2026, at approximately 37,900 miles. I have scheduled a dealership inspection for this week, and a case has already been opened with Hyundai Customer Care. The dealer's inspection is currently pending.

ELECTRICAL SYSTEM — Filed 06/21/2026

The vehicle's OEM wiring harness caught fire during standard operation. We had just started our drive connected to a trailer and break controller that functioned flawlessly for a year with a different vehicle prior to this incident. The trailer is a 2025 and the brake controller was new at the time of purchasing the trailer in February 2025. the only thing that prevented further damage was my husband calling to say something was smoking and I needed to stop the car. I was driving to pickup my husband and children from the campground bath house to drive home. Yes, it is available for inspection. The safety of myself and any passengers was put at risk due to the electrical fire and all extenuating risks associated with that. The problem has not been reproduced by the manufacturer that I am aware of. The tech at the dealership verbally confirmed that the part in question was the cause of the fire and that the new (post repair) part did not have a secure 7way plug attachment to the break controller which was also brand new since the original was damaged during the incident. The components have been inspected by the dealership. There were no lights prior to the failure and there were no lights after the failure until the new temporary harness was installed in Slade KY prior to receiving and installing the new (same) OEM part once we returned home.

AIR BAGS,STRUCTURE,UNKNOWN OR OTHER — Filed 04/28/2026

My vehicle hyuandai pallasade 2024 was stopped behind a white car. My vehicle was struck from behind. The vehicle was a large truck that hit at approximately 55-60 mph per highway patrol. This pushed my Hyundai into the white car in front of me and flipping my vehicle front down into a ditch with rear tires suspended in the air. The airbags did not deploy, the entire third row collapsed up to the second row. My vehicle sustained front, rear and side impact with no airbag deployment.

AIR BAGS,FORWARD COLLISION AVOIDANCE — Filed 02/08/2026

RE: Failed Radar Braking on a 2024 Hyundai Palisade What component or system failed or malfunctioned .. . . On Feb 8th, 2026 I was driving in to Lakeland FL on I-75 N, in the right hand lane, near a green stoplight following a car 2 lengths ahead. The radar cruise control was slowing me down, keeping up with the car in front. Another driver suddenly cut in front of me from the far left lane. The cruise slammed on the brakes. Within seconds he took a hard right to catch an exit ramp. The radar cruise then accelerated at an extremely high rate, and no Braking, causing me to hit the car in front of me, which was stopped about a car length away at a red light. Our air bags, 3 on driver's side, 1 on the passenger side deployed and my wife and I appeared to have no injury. The Hyundai front end crumpled in, trapping us in the car. The police pried open the doors to get us out. The car was totaled. We rented a car through our insurance and continued our 4 day journey home. On the 3rd day my right leg started turning black and blue. By the 4th day my left leg started doing the same. On returning to Stevens Point I went to the ER. The Dr. said the bruises would take several weeks to clear. And it is not unusual for the bruising to appear several days later. On March 9th both my legs developed large hematomas. The right one just above the ankle, the left just below the knee. A week after that the right hematoma developed 2 deep open wounds and I had to go for wound care involving twice daily bandage changes and then a wound vac. The Dr. says it will be a long recovery. I would have been better off without the leg airbags. Two people in the front car claimed whiplash and were taken to the hospital for observation. The police said they did not appear to be injured, but better safe than sorry. We were trapped in the car and couldn't get out till the Police got there 20 minutes later. By then the ones in the front car had been taken away.

ELECTRICAL SYSTEM,STRUCTURE,ENGINE — Filed 03/07/2026

1. The exact component that failed is unknown at this time. The fire appeared to originate in the driver-side front area of the engine compartment near the headlight. Prior to the fire the vehicle experienced engine shaking and a check engine light. The vehicle has been towed to a Hyundai dealership and is available for inspection by insurance investigators, the manufacturer, or safety investigators upon request. 2. The vehicle caught fire while it was being operated on a public roadway shortly after leaving our residence. Flames were visible from the engine compartment within minutes of driving. This created an immediate safety risk to the occupants of the vehicle and to other motorists because the fire occurred suddenly while the vehicle was in motion. 3. The problem has not been reproduced. The vehicle was towed to a Hyundai dealership following the fire incident and is awaiting inspection. The vehicle is a total loss. 4. The vehicle has been inspected by a tow operator and insurance representatives after the fire incident. The vehicle is currently located at a Hyundai dealership and may be inspected by the manufacturer or investigators if requested. 5. Yes. Prior to the fire the check engine warning light illuminated and the engine began shaking while the vehicle was being driven. Within moments of these symptoms a loud popping sound was heard from the front driver-side engine compartment area, followed by visible flames.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 09/30/2025

There is a known issue documented online regarding the 2024 Hyundai Palisade and the ABS system. On multiple occasions we have noticed that when driving at slow speeds (less than 25 miles per hour) and if the road is slightly uneven, gravel, on an incline or decline, the brake pedal start to vibrate and there is loss of control and increased stopping distance. We reported this previously to Hyundai dealership and they found no fault. Today, 9/30/25, the care was involved in a low speed collision in which the Palisade rear ended another vehicle. Once again the car started to skid and hit the other vehicle. I dropped the car off today at the dealership.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 09/08/2025

Date: [XXX] Time: 12:00 PM Location: [XXX] (heading toward [XXX] ). - Turned left into the second entrance to the parking lot between [XXX] and [XXX]. My Vehicle: 2024 Hyundai Palisade Night Edition Incident Summary While entering the parking lot, the vehicle in front of me braked. When I attempted to brake (approx. 10 mph), my vehicle: - Began pulsing/jerking, consistent with ABS engaging. No matter how hard I pressed the brake my car would not stop it's kept pulsing - alerts and Beeping with a forward collision warning went off - car Lurched/jumped forward rather than stopping smoothly. This resulted in a minor rear-end contact with the vehicle ahead. Concerns for safety of myself and others because the car did not stop when hitting the brakes nor the collision warning initiate braking. CONCERNS - Concern that ABS or forward-collision system malfunctioned. - Service appointment scheduled for 9/9/2025 at 9:45 AM with Hyundai dealership. - Will keep a copy of the service summary for documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER — Filed 06/23/2025

Vehicle Safety Concern - Unintended Vehicle Movement Vehicle Information: 2024 Hyundai Palisade Incident Date: XXXXXXX Location: Commissary parking lot in [XXX] Incident Description: On XXXXXXX my wife parked our Hyundai Palisade in a designated parking space at the commissary. She properly engaged the parking gear selection and turned off the engine. After opening the rear hatch to retrieve shopping bags and securely closing it, she proceeded into the commissary to shop. Upon returning approximately 15 minutes later, she discovered the vehicle was no longer in its original parking position. The Palisade had rolled away from where it was parked and collided with a parked 2018 Toyota Sienna, resulting in property damage to both vehicles. Actions Taken: Due to concerns about a potential mechanical defect that may have caused this unintended vehicle movement, we immediately contacted Hyundai customer service. We have since scheduled and completed diagnostic inspections at two separate Hyundai dealerships. Both dealerships performed comprehensive diagnostics but reported finding no mechanical issues. Safety Concerns: This incident represents a significant safety hazard. The unintended movement of our vehicle in a parking lot could have resulted in serious injury to pedestrians or other motorists. We are deeply concerned about the potential for this incident to recur and cause harm to others. Request for Investigation: We respectfully request that NHTSA investigate this matter to determine if there is a systemic safety defect in the Hyundai Palisade that could cause unintended vehicle movement when properly parked. We believe this incident warrants investigation to protect public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES — Filed 06/23/2025

I was ata yield sign and the car in front of me started to go and had to slam on their brakes because a car ran a stop sign. I had started rolling forward and hit my brakes when I noticed she had hit her brakes. My vehicle started to vibrate and keep going. It did nit stop right away it way like it was just skiding. My vehicle has done this before but this time it did not stop quick enough to avoid hitting the vehicle in front t of me I have notified Hyundai of the issue and after doing research I have found Hyundai is awRe of an issue with the 2023, 2024 and 2025 models. There is also a class action law suit for thus same reason. I am waiting to hear back from Hyundai.

SERVICE BRAKES — Filed 06/10/2025

I was in stop and go traffic on a side road. I was traveling about 5-15 mph on an uneven road surface. The traffic stopped in front of me and I applied my brakes. I heard the grinding sound of the anti-lock brakes but my car did not stop. My foot was to the ground on the brake and it didn’t even slow down. I ended up hitting the car in front of me. This has happened before but I never hit anything before. It happens all of the time on uneven road surfaces such as man hole covered, rail road crossings, or construction or potholes.

STEERING,SERVICE BRAKES — Filed 04/14/2025

As the vehicle drove over railroad tracks the steering wheel began to shake violently and I attempted to push the brake pedal with my full body weight but the brakes would not work and the car lunged forward, striking the vehicle in front of me. The failure of the brake system on my 2024 Hyundai Palisade prevented me from stopping the vehicle and thus I impacted the vehicle in front of me putting not only my life in jeopardy but also the driver of the car in front of me. I sustained a neck injury and headaches and have required ongoing medical care as a result. This vibrating steering wheel and braking issue has happened in the past several times and was reported to Wiesner Hyundai on several occasions; however, the dealership was not able to recreate the problem. The vehicle has been inspected by the service department at Wiesner Hyundai. There were no warning lamps, messages or other symptoms of the problems prior to the failure.

AIR BAGS — Filed 01/09/2025

The contact owned a 2024 Hyundai Palisade. The contact stated while driving at approximately 65 MPH, an 18-wheeler crashed while driving approximately 85-90 MPH into the rear end of the vehicle and impacted the vehicle approximately 4 times including the passenger side. As a result, the vehicle ricocheted into a concrete barrier. The contact did not recollect where the vehicle came to a stop. The contact mentioned that the driver of the 18-wheeler stated that he was unaware the contact vehicle was in front. The air bags failed to deploy. No warning lights were illuminated. A police report was filed. The vehicle was towed to a dealer where it was diagnosed that the vehicle was totaled. The manufacturer was not notified of the failure. The failure mileage was unknown.

SERVICE BRAKES — Filed 02/17/2025

Driving on a 4 lane street at approximately 25 mph in the right hand lane next to curb when another vehicle swerved from the left lane into my lane. I slammed on the brakes in an attempt to stop and avoid any contact with the other vehicle. All the brakes did was a hard and long shudder, and did not seem to even slow my car let alone stop the car. Fortunately, the other vehicle attempting to swerve into my lane stopped. My vehicle never stopped and only seemed to slow down slightly. All I could do was to move my vehicle more towards the curb. At the time, I did not feel any impact and assumed no contact or damage. The other driver continued down the road and got onto the highway. When I got to a place to stop, I looked at my vehicle and do have damage to the left rear wheel well trim and back quarter fender area. My car would not stop. It felt as the ABS system was modulating hard. The road was dry, and the temp was in the mid 60's. This is not the first issue like this, and Hyundai says there is no problem and they will not fix it. The last time I took into the shop for this, it was there almost 90 days before Hyundai said come get the vehicle.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 08/11/2024

I was pulling into my driveway [XXX] when I engaged the brake pedal pushing it fully down to stop behind my other vehicle. The antilock brake system seemed to turn on and the car did not stop. The steering wheel started shaking violently and the car went forward another 10-15 feet and I crashed into my other car, all while the brake pedal was completely down. We brought the car in to the dealership, Ettleson Hyundai in Countryside, IL, where they could not reproduce the event. They changed out the main governor of the ABS system anyway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES — Filed 10/30/2024

Driving slowly in a parking lot, went over a speed bump and the car suddenly started to shake/rumble and the brakes did not work. Almost hit the car infront of me. Very forcibly, applied brakes again which did stop the car. Just did a Google search and others have reported same issue and one suggested to file this complaint with you as apparently Hyundai is doing nothing about it. Car has just over 3000 miles on it and we have had no other issues. We have not brought it to service as it has just happened today. No warning lights came on. This is copied from a post 5 months ago: Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades". I do not think this is a safe "idiosycrysity" that all Palidades should have.

ELECTRICAL SYSTEM,ENGINE — Filed 09/28/2024

Engine fire caused by AC compressor. On 09/28/24, at 1700 miles and in the parking lot of a restaurant, smoke suddenly began filling the cabin and when I looked out the window the entire car's front was engulfed in a gray smoke. The overpowering smell was of burning wire insulation, plastic, and rubber. I immediately shut the car off, popped the hood, and was ready to run into the restaurant for a fire extinguisher when I noticed the large cloud of smoke was dissipating, but the heat was still incredibly extreme and a good amount of smoke was still pouring from the engine. My sister-in-law entered the car to retrieve her purse, and her eyes instantly started watering and she had a headache for several days. She is still complaining of her chest burning. After calling roadside, the AAA driver stated the car really smelled badly burned, and hauled the car off to the dealer of purchase. The fire was on 09/28/24 (a Saturday), and on Monday, 09/30/24, I submitted what took place to Hyundai. This is when the fraud started and Hyundai, with the help of the dealer, have purposely done everything possible to conceal the fire. I have full details of this fraud, and it's simply shocking. I am awaiting information regarding the restaurant's video recordings.

SERVICE BRAKES — Filed 09/12/2024

abs fails when going over bumps at speeds of 15mph or under and I've had it repaired 2x in the 3 months I've owned it

SERVICE BRAKES — Filed 08/08/2024

When driving over slightly uneven terrain the brakes malfunction and don't work. I start feeling a vibrating and rattling and the car just doesn't stop when braking. There are many reports of this issue online. Yesterday I was involved in an accident because of this and that I god I didn't hit a person only a car and no one was seriously injured

POWER TRAIN — Filed 03/04/2024

The contact rented a 2024 Hyundai Palisade. The contact stated that while the vehicle was in park(P), she exited the vehicle and proceeded to the rear of the vehicle. The contact stated that while attempting to open the rear latch, the vehicle started rolling backward. During the incident, an occupant who is the contact's daughter jumped out of the vehicle to assist the contact with attempting to stop the vehicle. A 4-month-old child was in the vehicle during the failure. The vehicle collided with a vehicle and was scratched and then collided with the mirror on another vehicle where it came to a stop. The contact sustained knee and leg inquires. The contact was pending a doctor's appointment. A police report was filed. The manufacturer was notified of the failure. The failure mileage was unknown.