Skip to content

Free public service · Official NHTSA & EPA data

2023 Hyundai Santa Fe Complaints

Consumer complaints filed with NHTSA

200

Total

11

Crashes

3

Fires

15

Injuries

0

Deaths

Most Reported Components

ENGINE
66
OTHER
56
BRAKES
23
ELECTRICAL
19
VISIBILITY
12

Recent Complaints

ODI #11749868

POWER TRAIN,VEHICLE SPEED CONTROL — Filed 07/11/2026

COMPONENT/SYSTEM: The powertrain launch control system — the Transmission Control Unit (TCU) and 8-speed wet dual-clutch transmission paired with the 2.5T engine — fails to deliver engine power in response to full accelerator input from a stop. The engine does not rev and the vehicle does not move for approximately 1–2 seconds despite the accelerator pedal being fully depressed, then power engages abruptly and violently. The vehicle is available for inspection upon request. SAFETY RISK: The failure occurs when launching from a stop into intersections and cross-traffic. In the most recent incident, I was turning left across the roadway from a stop with an oncoming vehicle approaching. I applied full accelerator and the vehicle did not respond at all for approximately 2 seconds — no engine response, no movement — leaving me stationary in the oncoming vehicle’s path. Power then engaged violently and without warning, causing the vehicle to lurch across the road. I was nearly struck. Similar events have occurred multiple times throughout my ownership; this was the closest to a collision. DEALER CONFIRMATION: Not yet inspected by a dealer. A dealer service appointment is being scheduled. OTHER INSPECTIONS: The vehicle has not been inspected by the manufacturer, police, or insurance representatives. WARNING LAMPS/PRIOR SYMPTOMS: No warning lamps or messages have appeared before, during, or after any of the events. The failure is intermittent and occurs without warning. The condition has been present since I purchased the vehicle in October 2022 and has occurred regularly throughout ownership — numerous occurrences over more than three years. No warning lamps have ever accompanied it. ADDITIONAL: Condition persists with Idle Stop & Go disabled, ruling out engine-restart delay. Same 8-speed wet DCT was subject to Recall 236 (NHTSA 22V-746) on 2021–2022 models for similar throttle non-response; 2023 excluded despite identical hardware.

ODI #11748226

SERVICE BRAKES — Filed 07/03/2026

My dealership has reground the rotors on my car twice. Now with less than 40,000 mileson the car the brakes need ground again. The issue with the brakes is it causes the front end of the car to shake when the brakes are applied. This could lead to loss of control on down hill stops in slippery conditions.

ODI #11746876

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,LANE DEPARTURE — Filed 06/17/2026

First Failure occurred 7 months after purchase at 5,270 miles on August 1, 2024. The vehicle suddenly went into "Limp Mode" abruptly decelerating to 25 mph with a non-responsive gas pedal. A code reader displayed PO653 Sensor Reference: "Voltage B Circuit High". Dealer found corroded wire to battery and cleaned it. Second Failure: Horn loss to 1 tone. Fixed at 30K mile dealer service on June 12, 2026 and found to have faulty packing resulting in corrosion. At the same standard service the Brake System was flushed. 3rd Failure was 5 days and 437 miles (30,712 miles) after the 30K dealer service. On June 17, 2026 during my early morning commute while merging onto the interstate, alarms began to blare and the gas pedal suddenly became unresponsive. The initial alarms read Blind Spot Failure. Car would not accelerate from 40 mph that it was going coming down the bridge ramp so I took the very close off ramp down from the aqua duct and the console display alert showed "Engine Management System: details: Braking and Body Control System with a recommendation to get "a full system check...TODAY". I brought it to the dealer that afternoon and as of yesterday, 6/26/26 they can find nothing wrong, declaring it an intermittent issue and asked me to come get the car, refusing to continue looking or providing alternate options other than referring me to Hyundai Consumer Affairs.

ODI #11746699

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 06/26/2026

Vehicle stalled while driving — unsafe loss of power. While driving at normal speed, the vehicle suddenly shut off without warning and the electrical system malfunctioned. I had to pull over and restart car. This created a dangerous situation and could have caused a collision. Prior to this incidenct, the vehicle had intermittent electrical issues during startup (flickering electronics). This is the first time the car has experienced during driving, and is now at the Hyundai dealership. The car has been reported as unsafe to drive. This appears similar to other Hyundai stalling/power loss issues and may indicate a developing safety defect. Requesting investigation.

ODI #11743508Crash

ENGINE,FORWARD COLLISION AVOIDANCE — Filed 05/16/2026

We were at full stop with Auto Hold feature enabled. Car lurched / jumped forward with no depression of the gas pedal. This caused us to strike the car in front of us.

ODI #11742763

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE — Filed 06/04/2026

The contact owns a 2023 Hyundai Santa Fe. The contact stated that while driving and decelerating to approximately 10 MPH onto an exit ramp, the vehicle suddenly stalled and failed to restart. The contact noticed that there was blue smoke coming from the exhaust pipes, and several unknown warning lights and messages illuminated, including the Check Engine warning light. The vehicle was towed to the local dealer, who diagnosed that a fuel injector had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 35,652.

ODI #11741734

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE — Filed 05/19/2026

I was driving down the road and came to a stop at a stop light. After accelerating again my car lost the ability to increase speed above 20 miles/hour and would not shift gears. I was heading to the turn lane to get on the interstate and quickly had to change lanes to find an area to pull over as I could not reach highway speeds. I turned the car off. I turned the car back on and the problem resolved. This is the second time this has happened. I have seen this problem mentioned dozens of time on Reddit message boards including Hyundai buybacks on some of these vehicles. It doesn't sound like Hyundai has any idea what is causing this issue. This issue should be looked into further.

ODI #11740547

POWER TRAIN — Filed 05/18/2026

Hyundai Corporate is refusing to ground or provide alternative transportation for a documented, warranty-covered engine cooling fault (Code P2181), creating a highway stalling risk. Hyundai's legal compliance team reviews these logs daily.

ODI #11740635

POWER TRAIN — Filed 05/06/2026

While running errands around town, I noticed my 2023 Sante Fe 2.5T was sluggish shifting out of first gear into second. The RPMS revved to about 3K before the transmission shifted into 2nd. I didn't notice any problem shifting into 3rd and above. I drove to a gas station for fuel and shut off my car. When I started it and began to drive, I received an immediate warning to take the car to a dealer and the check engine light came on. The car had the same problem getting out of 1st gear at each of the traffic signals I got caught at on my way to the dealership about 2 miles away. The following day, the service department contacted me and determined I needed a new transmission due to the failure of the Dual Clutch electric high pressure oil pump in the transmission. They submitted a parts request and Hyundai approved a refurbished DCT warranty replacement. The transmission only has 50200 miles on it I am second owner but the car was a CPO so I have full warranty coverage. I was given a loaner under Hyundai' warranty provisions. My main concern is that although this vehicle is a 2023 Sante Fe, it was put in service around August of 2022 and would therefore have the same transmission as the 2021 and 2022s covered under Hyundai recall 236, but this has yet to be acknowledged as far as I know. Please investigate my situation and consider further requirements of Hyundai! Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11740276

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 03/02/2026

My vehicle activates the emergency braking system while driving. It has happened several times now, almost causing a collision. I took it to the dealership, they held it for a week and gave it back to me telling me they could not find anything wrong with it. They did not fix anything at all. It has since done it once more.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov