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2021 Hyundai Sonata Complaints

Consumer complaints filed with NHTSA

119

Total

7

Crashes

0

Fires

12

Injuries

0

Deaths

Most Reported Components

ENGINE
50
OTHER
20
FUEL SYSTEM
15
ELECTRICAL
9
VISIBILITY
7

Recent Complaints

ODI #11747445

SERVICE BRAKES — Filed 01/15/2026

The contact owns a 2021 Hyundai Sonata. The contact stated that while driving 10 MPH and attempting to make a right turn, the brakes independently activated. Neither the dealer nor an independent mechanic was contacted. The check engine warning light was illuminated. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer and an independent mechanic to be diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

ODI #11746137

ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/22/2026

At approximately 130,000 miles, vehicle developed and internal coolant leak caused by a failed Exhaust Heat Recovery System (EHRS) in the center muffler assembly, matching TSB 23-EM-009H - a known manufacturing defect documented by Hyundai. Coolant has been slowly leaking internally into the exhaust system. The authorized Hyundai dealership initially failed to diagnose the internal leak and told me there was no leak and wanted to send me home. After pushing back, the internal leak was confirmed. If not caught, this defect could result in engine overheating or complete engine failure without warning. Hyundai Motor America has denied goodwill coverage despite this being a documented manufacturing defect.

ODI #11741201

ELECTRICAL SYSTEM,ENGINE — Filed 03/23/2026

The car will idle high around 1200 rpms. The car will most of the times fix the issue when you turn the car off and back on but it will start again after driving. This is a known issue with the car. I have had the egr valve replaced since it will pop up the codes P240F and P049 for egr slow response and control position exceeded learning limit but the problem came back within two days. I did find a forum that deals with the joint connector repair but this needs to be a recall as I have come across many people who have this problem and paying out of pocket to fix it.

ODI #11741226

POWER TRAIN — Filed 09/03/2022

The vehicle has experienced repeated transmission and Electronic Oil Pump (EOP) failures resulting in loss of propulsion, loss of acceleration, and transmission-related malfunctions. The vehicle currently has approximately 69,000 miles. On September 3, 2022, the vehicle lost propulsion while traveling approximately 31 MPH in traffic and would not respond normally to accelerator input. This created a dangerous situation and increased the risk of a collision. On the same date, while backing out of a parking space, the vehicle displayed a "Shifter System Malfunction" warning message and unexpectedly stopped while in reverse. The vehicle had to be powered off before it would operate again. Following these incidents, the vehicle was towed to a Hyundai dealership and the transmission was replaced in September 2022. Despite the transmission replacement, the vehicle continued experiencing issues involving the same system. The Electronic Oil Pump (EOP) was replaced in 2023 and again in 2024 due to recurring transmission-related concerns and diagnostic codes. In 2026, the check engine light returned and the vehicle was again diagnosed with a transmission-related failure. The dealership determined that the transmission requires replacement for a second time despite the previous transmission replacement and two separate EOP replacements. Internally, Hyundai has since revised its repair guidance for this condition, suggesting that prior repair procedures may not have fully addressed the underlying defect. The repeated failures of the transmission and EOP system despite multiple repairs suggest an underlying defect that has not been corrected. These failures create a significant safety risk because the vehicle can unexpectedly lose propulsion or fail to accelerate while operating in traffic. The vehicle is available for inspection upon request.

ODI #11739443

FUEL/PROPULSION SYSTEM — Filed 03/24/2026

I took my car to dealer to repair recall. Dealer told me if it failed they would keep car and report stolen if I tried to take it. They failed it. I didn't trust them based on their report it stolen statement. I had the police get my car back. I took it to another dealer where it passed recall easily. I believe they wanted my car for a customer, and tried to get away with this ruse.

ODI #11738864

FUEL SYSTEM, GASOLINE,ENGINE — Filed 05/18/2026

The contact owns a 2021 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the engine shuddered and the engine stalled. In addition, the engine seized. No warning lights were illuminated. The contact stated that the vehicle was seized in the middle of the road. The contact stated that while attempting to start the vehicle, the vehicle started. The failure reoccurred. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

ODI #11730992

ENGINE — Filed 08/10/2024

The Exhaust Heat Recovery System (EHRS) has failed for the second time on this vehicle. The first failure occurred at approximately 35,000 miles and was repaired under Hyundai Technical Service Bulletin 23-EM-009H, which Hyundai issued to address this exact defect across 2020-2023 Sonata Hybrid models. The vehicle has now reached 71,000 miles and is experiencing the identical symptoms: coolant loss, overheating, and white exhaust smoke. The EHRS shares a coolant loop with the hybrid battery thermal management system. Coolant loss from this failure puts the hybrid battery and power electronics at risk of overheating, creating a potential fire and safety hazard. The recurring nature of this failure following an official TSB repair suggests the root cause has not been adequately addressed by Hyundai's current repair protocol.

ODI #11730039

STRUCTURE,UNKNOWN OR OTHER — Filed 01/30/2026

• I experienced trouble with my splash guard being damaged from hanging and scraping the ground about a month after purchasing the vehicle. Also, my hood paint started chipping after a recent cold front experienced in my state earlier this year. Yes it is available for inspection upon request. Regarding the splash guard, not applicable. • It’s was very inconvenient to drive with a portion of my car scraping the ground. I had to be more mindful of my driving in the higher speed limit areas incase the splash guard detached. I had it re-attached multiple times. Regarding the chipped paint, not applicable. • It it counts, for my splash guard, during a servicing, I asked Hyundai to re-attach it. For the chipped paint, no. • The splash guard has during a past servicing. The chipped paint is more recent so it hasn’t • No. Splash guard, a month after purchasing vehicle. The chipped paint, earlier this year, January-February 2026.

ODI #11729119

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM — Filed 03/13/2026

I was notified of a recall on my from vehicle by Hyundai via email some time in March of 2026. The message said mentioned my vehicle may have a defective/worn purge control check valve that would cause the fuel tank to deform. Potentially leading to a release of fuel over time, which then could ignite. NHTSA Recall #25V796000 My car showed now signs of problems, but I brought it into a Hyundai dealership on March 13th where they confirmed my vehicle had the issue. They said the situation required I not drive my vehicle and gave me a rental in the meantime. I assumed it would be a simple swap of the fuel tank and everything would be fine. I was offered a buyback from my Hyundai claims manager over the situation, but I figured since its a simple fix, I'd keep my car and have it fixed. Two weeks went by with no update from the dealership, so I walked in for answers. Turns out, the subframe of my car has been damaged by the expanding fuel tank and they are still waiting for updates from Hyundai on how to proceed as they themselves don't know how to fix my vehicle. My Hyundai claims manager did not mention this when we talked over the phone and he offered a buyback. None of their recall notices mention structural damage anywhere or even as a possibility. I asked the dealership again on April 1, 2026, and they are still waiting on guidance on how to proceed. Neither does my Hyundai claims manager handling this situation on their end.

ODI #11727380

ENGINE,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER — Filed 02/19/2026

The internal core of the Exhaust Heat Recovery System (EHRS), part of the center muffler/front pipe assembly (#28600-L5210), suffered a catastrophic failure. This allowed approximately 9 gallons of engine coolant to leak directly into the hot exhaust stream. Safety Risk: This failure creates a severe visibility hazard. During acceleration from stop lights and stop signs, the vehicle emits massive, thick clouds of white glycol smoke. The smoke is so dense that it completely obscures the driver's view of trailing vehicles and prevents following drivers from seeing the roadway or my vehicle's brake lights, creating a high risk of rear-end collisions. Additionally, the rapid loss of coolant caused the engine to overheat and lose power while in motion, nearly causing a stall in active traffic. Confirmation: The failure was confirmed by the service department at Washington Hyundai (Invoice #174281). This is the second failure of this specific component (previously failed in Jan 2025). The manufacturer issued TSB 23-EM-009H for this defect, acknowledging it affects 2020-2023 Sonata Hybrids, but no safety recall has been issued. Symptoms: The issue was preceded by a "sweet" burning smell and a sudden "Engine Overheating" warning on the dashboard. The failed component has been replaced by the dealer, but the manufacturer refused to replace the coolant-poisoned Oxygen (O2) sensors, leaving the vehicle in a technically compromised state. The failed unit is likely held by the dealer for warranty parts return.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov