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2020 Hyundai Venue Complaints

Consumer complaints filed with NHTSA

41

Total

4

Crashes

1

Fires

2

Injuries

0

Deaths

Most Reported Components

ENGINE
10
OTHER
9
SEAT BELTS
7
ELECTRICAL
3
STEERING
3

Recent Complaints

ODI #11736888

UNKNOWN OR OTHER — Filed 05/06/2026

The car horn stopped working. Replaced the fuse and still not working.

ODI #11711460CrashFire

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE — Filed 01/13/2026

In a passenger-side front collision at 25mph, no front collision warning was given, and the automatic braking system did not engage. Fire broke out inside the vehicle next to the floorboard beside the front passenger seat (bottom of B-post) almost immediately upon impact. Upon inspection of the vehicle on 1/16, I believe the wiring that powers the passenger side airbags shorted (see photos), resulting in a fire which quickly engulfed the interior of the vehicle. Investigation, police report, and insurance still pending.

ODI #11709308

STRUCTURE — Filed 12/07/2025

The trunk handle and latch malfunctioned, due to "internal part failure" (cited by dealership diagnostic). Each time I locked or unlocked my car, the trunk latch would repeatedly make noise as if trying to unlock/lock but it was jammed. After multiple click noises, the trunk would then sporadically pop open while driving, causing me to have to pull over and force it shut again. This created a safety concern as it would pop open while driving. There was no consistency on when this would happen either, making it unsafe to drive not knowing if it would suddenly pop. I brought it to the local Hyundai dealership who looked at it and recommended a full trunk latch and handle replacement. They cited that it was an "internal part failure," however since my model of car did not have a recall out yet for trunk latches (other Hyundai models currently do), it was not covered (costing $1,162). There were no warning lights or messages. The first trunk latch jam happened on November 30th when putting stuff in my trunk. The repeated clicking and trunk popping then occurred December 7th. After that, the clicking and jamming occurred every day, each time I locked or unlocked my car. It got progressively worse with increased trunk pops while driving. I brought it to the dealership on December 10th for diagnostic assessment.

ODI #11671257

SEAT BELTS,UNKNOWN OR OTHER — Filed 07/04/2025

I have two serious complaints about this vehicle. I am 5 ft 2 in tall. The seatbelt consistently slides across my neck causing distraction while driving. One would think that manufacturers would have figured this out by now. Almost all vehicles do this to anyone under 5ft 3in tall. Can’t tell me that when they add expensive sensors the seatbelt adjustment would be all that expensive to fix. Also- I have three grandchildren two in car seats one rear facing. It is not safe for me to travel with all three in the backseat. If I’m sideswiped the older child will have broken hips there is simply not enough room. And when we put the rear facing in the back seat the passenger in front has to push up so far their knees are in the dash. Can we say”how about I eat that airbag?”

ODI #11662444

POWER TRAIN — Filed 05/19/2025

I've owned this car since October 26, 2022. I noticed that my gas pedal is spongy and doesn't want to go or after I've stopped for a stop sign or a light. It was only happening every so often when I first got it but now it's happening at least once a week. My local CarX, whom I've been taking my vehicles to since 2013 and have a great relationship with, has looked at everything and can't find a cause. They told me to file a complaint to see if a recall is in the works for this transmission.

ODI #11638981

UNKNOWN OR OTHER — Filed 01/27/2025

Position of accelerator and brake pedals is dangerous and potentially fatal. The brake pedal is significantly higher than the accelerator, often causing the driver's foot to slip onto the accelerator. Also, braking is difficult due to pedal placement that does not allow natural movement from the accelerator to the brake pedal because the height difference causes the driver's foot to hit the side of the brake, forcing driver to panic, lift leg high, and hope he hits the brake in time to prevent a rear-end collision. The dealer confirmed that the pedals are not adjustable, rendering the entire vehicle unsafe. Other Venue drivers have told me they have the same problem but no solution.

ODI #11621745

POWER TRAIN,ENGINE — Filed 10/23/2024

The contact owns a 2020 Hyundai Venue. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle failed to accelerate as intended. The check engine warning light illuminated. In addition, the contact stated that the vehicle was previously repaired under TSB #: 23-01-019H; however, the failure reoccurred. The vehicle was towed back to the same local dealer where it was diagnosed with DTC code: P0301 (Transmission Failure) and the contact was informed that the failure was related to TSB #: 23-01-019H. The vehicle was not repaired and remained at the local dealer. The manufacturer was made aware of the failure by the local dealer. The failure mileage was approximately 120,000.

ODI #11621080

ENGINE AND ENGINE COOLING — Filed 10/21/2024

The contact owns a 2020 Hyundai Venue. The contact stated while driving 45 MPH, the crankshaft pulley detached from the engine. Additionally, the battery warning light illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacture was not made aware of the failure. The approximate failure mileage was 52,000.

ODI #11615300

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE — Filed 09/18/2024

Driving on freeway on way home and all the dash lights lite up. Abs, collision waring, traction and the triangle with and exlimation mark. Car slowed down and dash flickered. Engine started making a light thud noise. 2nd time happening. First time was every similar but was on an empty road alone at 6am. When happened. First time took to dealership. Didn't happen again. Plan on taking again tomorrow. Super scary. Had car for 4 years this June. 36000miles.

ODI #11603237

SERVICE BRAKES, HYDRAULIC — Filed 07/18/2024

The contact owns a 2020 Hyundai Venue. The contact stated while driving 65 MPH, the ABS inadvertently activated. The contact stated that the vehicle stalled with several unknown warning lights activated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 52,000. The VIN was not available.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov