2018 Infiniti QX60 Complaints
Consumer complaints filed with NHTSA
37
Total
2
Crashes
0
Fires
9
Injuries
0
Deaths
Most Reported Components
Recent Complaints
VEHICLE SPEED CONTROL,ENGINE — Filed 02/21/2026
The contact owns a 2018 Infiniti QX60. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power, and the vehicle decelerated to 20 MPH. The contact stated that there was a knocking sound coming from the engine with the Check Engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 126,422.
POWER TRAIN — Filed 03/01/2026
The vehicle shudders and jerks when you accelerate after that it good to go this is so aggravating but I love my Infiniti so much can Infiniti fix this problem and upgrade my transmission
ENGINE — Filed 03/27/2026
The contact owns a 2018 Infiniti QX60. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with major internal engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired because the warranty had expired the same day that the vehicle was towed to the dealer for the diagnostic test. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was 101,000.
ENGINE — Filed 03/23/2023
Since my car had about 45000 miles on the odometer, it has been producing a thick white smoke, not only upon starting the car from a cold start, but also after longer distance trips over 30 miles. After having taken it to the dealership multiple times, their response has been that they cannot recreate the problem and most likely it is from engine sludge due to not maintaining the regular oil change schedule. After having shown the dealership the timely maintanence schedule I had performed on the car over the years, they continued to claim that there is no problem with the car. After the standard warranty had run out one year later and upon taking it to the dealership they claim that I need to replace the head gasket and it would cost me $3500. In addition to the avoidance game they played over that year, in my opinion they were simply pushing back the maintenance until the warranty ran out. This is a common problem with this specific car and the low mileage and I know of at least one more family experiencing this problem. There needs to be a thorough investigation on not only the problem with the engine of this car, but the potential of unscrupulous business practices of the dealerships.
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS — Filed 11/18/2025
1. Airbags and seatbelt lights: The vehicle airbags light and seatbelt lights keeps flashing and after taking it to the dealer, they keep suggesting buying a new passenger seat assembly coasting thousands of dollars. Many similar complaints online with no resolutions or temporary solutions by the dealers. 2. CVT transmission problem: Vehicle jerking, and hesitating when driving. Vehicle also struggling to find the right amount of power. Dealer installed new transmission for free under extended manufacturer warranty. Problem is still there and has gotten worse. Struggling to accelerate or even lose power. Vehicle not in a drivable state with significant safety issue. Dealer insists there is nothing wrong after 3 subsequent visits after the first transmission installation. Vehicle pretty much totaled due to main component failure.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER — Filed 09/24/2025
While driving, the vehicle often brakes and accelerates without my control. I've reported this issue before. My brakes are fine, according to the vehicle status.
ENGINE — Filed 06/15/2025
The contact owns a 2018 Infiniti QX60. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 65,000.
STEERING — Filed 06/06/2025
The power steering seems to lock up on me when making a turn from a complete stop to turning on to a busy highway or street. It is very unsafe. I have seen this same issue on multiple complaint boards online. Below are some links. I am having the exact same issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM — Filed 01/24/2025
The vehicle is accelerating and braking randomly without my control.
POWER TRAIN,UNKNOWN OR OTHER,ENGINE — Filed 12/30/2024
The rear differential is messed up on this truck, and there is grinding noise - when i turn left or right, and there,s a whinning noise while driving, and also black fluid drips from in between the oil pan, and transmission and hissing sound when turned on..
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov