2022 Jeep Compass Complaints
Consumer complaints filed with NHTSA
225
Total
11
Crashes
0
Fires
6
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 225 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
SERVICE BRAKES — Filed 10/07/2026
My 2022 Jeep Compass is stalling when I break going downhill. I have had it scanned and it stored codes are P032F and P2172. The combustion engine producing insufficient torque and sudden high airflow detected. I believe its a ruptured brake booster diaphragm dumping unmetered air into the intake. NHTSA has a open investigation into Compasses stalling while driving and Im filling the complaint to request a goodwill repair.
ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE — Filed 02/03/2023
I purchased my 2022 Jeep Compass Latitude FWD brand new on April 4, 2022, from AutoNation Chrysler Dodge Jeep RAM Houston. Just eight days later, on April 12, 2022, I began reporting serious engine stalling and Auto Stop/Start malfunctions. The vehicle repeatedly shuts off in traffic and fails to restart automatically, requiring me to shift into Park, turn the vehicle off, and manually restart it. These incidents have occurred at traffic lights, on public roadways, and even on railroad tracks. On February 3, 2023, my vehicle shut off in traffic around 2:45 PM while I was picking up my niece and nephew from school. I was nearly rear-ended because the vehicle unexpectedly stopped operating. I immediately contacted the dealership and brought the vehicle in for inspection. The service department reportedly advised that the vehicle was unsafe to drive and kept it for further repairs. Despite numerous dealership visits, a complete transmission replacement in October 2022, and additional repairs in February 2023, the problem continued. On February 27, 2023, I notified Jeep Customer Care that the vehicle had stalled again shortly after being returned from repairs. Jeep/Stellantis has been aware of these safety concerns since 2022 through multiple dealership repair orders and Customer Care case #84688408. As of October 2026, the vehicle has approximately 63,773 miles. The Auto Stop/Start warning remains illuminated, and the vehicle has recently failed to start normally on two additional occasions. This is a recurring safety concern that has existed since the vehicle was brand new and has never been permanently resolved despite repeated manufacturer-authorized repairs. I am requesting that NHTSA investigate this recurring engine stalling and restart failure as a potential vehicle safety defect.
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER — Filed 07/10/2026
In July 2026, I began receiving two warnings in sequence: (a) the airbags were not operating properly, and (b) the SOS call function was unavailable. Screenshots of both warnings are attached. It took several visits to a nearby dealership before the service department correctly identified and resolved the issue. I have attached both service reports: the initial report, which misidentified the problem, and the final report, which documents the correct root cause and repair. According to the final report, the warnings were caused by a short circuit in the airbag wiring. A broken metal wire from the driver’s seat support cage had pierced the wiring loom, causing the short circuit. Resolving the issue required replacing both the seat support cage and the wiring harness. I am attaching images of the broken cage and pierced wiring as a reference. I consider this a serious safety issue. As I understand the Jeep Compass user guide, an airbag warning light may indicate that the airbags could fail to deploy in an accident or deploy unexpectedly. Either outcome could result in severe injury or death. The simultaneous loss of the SOS call function further increased my safety concerns. I believe Jeep should take responsibility for investigating this failure, determine whether the metal wires in the seat support cage have a design or manufacturing weakness, and initiate a recall if warranted. I have retained the damaged cage and pierced wiring harness and am willing to provide them for investigation.
STEERING — Filed 03/15/2026
The contact owns a 2022 Jeep Compass. The contact stated that while driving at various speeds, there was a constant thumping sound coming from the steering column. The thumping sound occurred while turning in either direction and while driving straight. The vehicle was taken to an independent service center, where it was diagnosed that the steering rack and pinion needed to be replaced. The failure mileage was 37,420.
STEERING — Filed 09/02/2026
My car has 84,000 miles. Noticed steering issues along with noises. Several Jeep Compass have had same issues requiring pinion and rack to be replaced. It was coming loose and a safety issue. The car is original owner and maintained. Tech able to isolate both noises, one coming from the steering rack and the other from the front suspension. Noise when car is in motion is down to the front steering linkages connected to the rack and pinion being loose. Recommend replacing the rack and pinion, then performing the four wheel alignment. Play in the front sway bar links are responsible for the noise heard when turning at lower speeds or to parallel park. Recommend replacing links. I own a Jeep compass there has been a recall on Jeep Cherokee same issue Jeep Cherokee models have been involved in a recall related to the pinion shaft. Is this like the ford pinto issue people have to complain to have a recall. Apparently more people have on the Cherokee than compass. I have seen the reports and people have complained on compass yet nothing is being done. I have a video from the mechanic showing the issue it’s a safety issue. In all my years owning and maintaining cars I have never had a steering issue which is alarming.
ELECTRICAL SYSTEM,ENGINE — Filed 08/26/2026
There have been multiple instances where the engine has locked up in the middle of me driving (usually at stop lights) where the only fix is to completely shut the car off and on again which has resulted in me almost being in an accident. This poses an extreme safety risk.
ELECTRICAL SYSTEM,ENGINE — Filed 07/27/2026
automatic start-stop system causing actual engine stalls instead of a smooth restart is commonly triggered by failing auxiliary/main batteries, a dirty throttle body, or faulty charging sensors It has stalled on highway in stand still traffic. Issues with getting it to go. Have to turn off the car and restart. Has occurred 3 times - downtown of a major city in traffic, on a busy highway and at an exit of a highway. Due to its nature we are stand still as traffic is moving Problem has been confirmed by dealer and has occurred to other compass owners Not inspected by insurance There is an error that appears on the dash right before it stalls.
POWER TRAIN — Filed 07/16/2026
The contact owns a 2022 Jeep Compass. The contact stated that while driving 40 MPH, the vehicle unexpectedly stopped, and the transmission failed to shift gears in the middle of the road. The contact pulled over at the side of the road and attempted to reset the “Service Transmission” warning light. Additionally, while attempting to drive to the parents’ residence, the contact drove at a slower speed to prevent the failure from reoccurring. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000.
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE — Filed 10/30/2024
I am filing a formal safety defect report regarding a severe, non-functional Advanced Passenger/Pedestrian Emergency Braking (PEB) and Forward Collision Warning (FCW) system that has been completely inoperable ("INOP") since delivery of this brand-new vehicle.The vehicle has been subjected to four (4) independent, consecutive service repair attempts at authorized franchise dealerships with a complete failure to resolve the active safety hazard.Critical Evidence of Manufacturer Negligence: Corporate Techline Admission: On 12/2/24 (3,327 miles), factory technicians performed module updates but noted on the official invoice: "Issue persist. Contact Techline was told update coming." Corporate engineering knowingly discharged a defective vehicle back into public operation without a functioning collision avoidance system.Star Engineering Admission: On 5/15/26 (34,461 miles), following extensive factory hardware resets via the wiTECH diagnostic network and manual sensor/camera recalibrations, the safety defect persisted. Stellantis Corporate Engineering (Star Agent) explicitly ordered the dealership techs to return the malfunctioning vehicle to the consumer because it lacked an active Diagnostic Trouble Code (DTC), stating the safety hazard was merely "currently under investigation."Current Grounded Status: On 6/8/26 (approx 36,000 miles), Certified technicians determined an instrument cluster needed ordered and legally "grounded" the vehicle on the dealer lot due to federal odometer rules. The vehicle is currently sidelined awaiting a backordered instrument panel cluster (IPC). Public Safety Impact: Stellantis is willfully ignoring a widespread component or software defect in its integrated digital instrument cluster and forward-facing camera arrays. By ordering dealerships to return vehicles with dead pedestrian emergency braking systems to consumers due to a lack of DTC’s, they are creating an immediate, severe hazard to occupants and pedestrians on public roads
UNKNOWN OR OTHER — Filed 06/12/2026
Vehicle is a safety hazard my jeep compass stalks while driving or sitting in traffic without warning. After sitting at traffic lights jeep stutters and hesitates before going again. My 2022 compass has stalled on me a couple of different times since I have had it. The car is unsafe.
STEERING,SUSPENSION — Filed 03/20/2025
I purchased this car in August 2024 used. In April 2025 I took it to the dealer, Mc Peek Dodge in Anaheim for clicking noises while turning either direction and Drivers front side wheel sound like its wobbly. They replaced both half axles. Again the vehicle made the same noise about a month later. I took it back in May. They replaced them again. This year in May I took it back and had it for 2 days and never looked at it. So I called Jeep customer care and they said take it elsewhere. I went to Premiere Jeep in Buena Park. They kept it for a week and replaced the left half axle again. They said the wobbly noise must be from my brake rotor and wanted to charge me $550 to resurface and reinstall the same rotor. I declined since the noise is constant and not when I'm braking. The vehicle is again making the same noise. Especially when I'm turning left. Sounds like my wheel only has one bolt attached and falling off. The clicking noise from the steering is also still present. I'm afraid my tire or suspension is going to fail and cause injury to my family, commuters or myself. Jeep can't seem to fix this suspension and steering issue after 2 years and 3 times having the vehicle in service. This is costing me time from work and the cost of rental cars.
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE — Filed 05/27/2026
Everytime I drive my vehicle all the ADAS lights go off and start dinging. I then reset the ones I can in the vehicle settings and drive to my destination. I shut off the car and when I come back and start it all the lights come back on again. This has been happening since I purchased the vehicle a year ago with under 40000 miles and Jeep didn't help me and refused to fix the issue. I have made multiple complaints to Jeep and my local Jeep dealership and they have been no help.
UNKNOWN OR OTHER — Filed 09/19/2023
Need another car or get my money back
SUSPENSION — Filed 04/17/2026
The axle broke off suddenly on the front right tire, I was going approximately 60 miles per hour. This happened while driving in the middle of highway, it lead to the rest of tires to break abruptly. I was able to get to the emergency lane safely with last bit of speed before the car came to a complete stop. The engine did not turn off. I had it towed home through my insurance. It has not been serviced yet as it can not be driven or moved at all and I will have to tow it again to a service shop. I will bring it to a service shop to have it looked at once I can have it towed again so I can get a full diagnosis. The car did not making any prior noise, there was no warning on the dashboard it just happened suddenly and abruptly.
UNKNOWN OR OTHER — Filed 04/18/2026
The truck just shuts off in the middle of driving
AIR BAGS — Filed 04/09/2026
I was hit on the driver side of my jeep and I was told by multiple EMS on the scene of the accident that my air bags should’ve went off
POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 03/10/2026
Note: The vehicle is totaled, and GEICO Insurance is in possession. A month ago, we received Brake warnings. We brought the vehicle to a mechanic to get checked and it passed. We did not get the warning again. 2 weeks ago, while turning into our driveway, as we were almost stopped, but still in the turn, the vehicle made a noise similar to the Auto Stop/Start feature. The power brakes and steering stopped working (everything was stiff). The car accelerated, and we hit the corner of our garage (because we did not complete the turn into the driveway). The vehicle then hit a tree where it came to rest. The collision avoidance, didn't kick in. Unsure about the final speed of the vehicle, but it was fast enough to deploy the airbags and total the vehicle. There is a police report with the Closter, NJ Police.
ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE — Filed 12/12/2024
My family's n is safety was at risk daily ,do to fear of the electric system being off ,changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night , unable to turn off . navigation pulling vehicle off lane ,to opposite side of road in rain sleet heavy snow . Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine,the seller . 2x in first months . We owned it . I was told when I drove in 1 day early dec .2024 and called another 3 times day around 1st WK of .told availability .threw Xmas . When I tried getting it in there in December, with my complaints of same issues,no appointment was able to be given . Until mid january no temporary vehicle offered .I asked ,was told that's too long .they couldn't offer me 1 . In August after issues with oil filter loosen x2 early oil changes and eating oil ... They said same line if any update needed there nothing they can do that wasn't done . If jeep doesn't release an update .. late on dec 11 after dash console lights staying on without keys .in am tried to cure problems.got a additional problem .windows speraticly were going up and down , after I hit up, at closing . Up then down ..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off .and Calling creditor .getting my own car rental. I had an accident on the morning on my way to do this .
AIR BAGS — Filed 02/22/2025
The contact owned a 2022 Jeep Compass. The contact stated while the contact's daughter was driving, the vehicle was rear-ended from another vehicle causing the vehicle to go airborne, roll over, and came to stop. Both front tires were indented into 90 degrees. None of the air bags deployed. The contact's daughter was the single occupant of the vehicle. The driver sustained whiplash however medical attention was not sought. The vehicle was towed to a local tow yard. The vehicle was condemned total loss. A Police report was filed, however the information was unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
LANE DEPARTURE — Filed 05/13/2024
Several incidents with the screen/safety features. Have had it in for service several times and it is either stated that it needed an update or nothing was found to be wrong. Two times the radio was replaced. I am into the third year of my lease and there are still intermittent problems -- one being that my backup camera alert did not go off and i ended up backing into a car that came out of no where. Also, have gone to back up and pedestrian warning did not work which could have been a real issue if I had not seen the pedestrian. I can get no assistance from Jeep which I have called several times. I personally do not feel that I should have to pay to have the damage repaired from the backup accident when it was caused by a failure from backup assistance. Have incurred many problems through out the entire time I have had the vehicle. Safety features will turn on and off sporadically on their own.
AIR BAGS — Filed 03/10/2024
I was in a serious accident, the 2022 jeep compass s totaled and the airbags never deployed. The two other cars airbags did deploy.
STEERING — Filed 07/11/2023
The contact owns a 2022 Jeep Compass. The contact stated that while stopping at a drive-thru window, the steering wheel began spinning to the left and then to the right independently. The vehicle then suddenly turned right and hit a nearby curb which then made the vehicle turn to the left hitting another curb. The vehicle continued to turn to the left and right, hitting nearby curbs for approximately 4-5 minutes before settling in nearby mulch about 15 feet from the driver through the window, causing the vehicle to stop. The air bags did not deploy. There were no warning lights. The vehicle was towed. A police report was not been filed. All the wheels attached to the vehicle, excluding the front-driver side wheel, had blown. There was no damage to any surrounding properties. The contact received injuries to their chest however no medical attention was needed. The dealer was contacted and they were advised to contact the manufacturer. The vehicle had not been taken to the dealer to be diagnosed. The manufacturer was made aware of the failure and it was confirmed that there were no recalls associated with the VIN. The manufacturer had opened a case regarding the failure. The failure mileage was 4,968.
AIR BAGS — Filed 07/10/2023
The contact owns a 2022 Jeep Compass. The contact stated that while driving at an undisclosed speed, another vehicle rear-ended her, causing her to crash into the vehicle in front of her; however, no air bags were deployed. There was an occupant in the front passenger seat during the crash. The contact sustained a fractured arm that required medical attention. The front passenger occupant did not sustain any injuries. A police report was filed. The vehicle was towed to a collision center. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,953.
BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE — Filed 02/15/2023
since new collision avoidance/other safety features will just shut off was in for service several times to correct problem finally jeep got involved for latest software update 4 days later system failed again set up another appt with jeep/dealer unfortanetley vehicle was involved in collision with school bus prior to appointment. i could sometimes be able to turn system back on thru touch screen and sometimes would not allow function to be reset i had reset feature after last failure but it failed again and as previous just randomly while traveling had system been functioning as intended it would have avoided this collision
POWER TRAIN — Filed 08/15/2022
The contact owns a 2022 Jeep Compass. The contact stated that the dealer previously replaced the PCU and axillary battery, and reprogrammed the TCM; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle jerked and then lost motive power with the Auto Start/Stop warning light illuminated and the "Stop Safely, Vehicle Will Shut Off Soon" message displayed. Additionally, the parking brake inadvertently engaged while the vehicle lost motive power. The failure occurred on four separate occasions, once causing a minor rear-end collision with cosmetic damage to the contact's rear bumper. No air bags were deployed. The contact did not sustain any injuries, and medical attention was not received. No police report was filed. The contact was able to drive the vehicle away from the collision site. The vehicle was taken back to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but declined to buy back the vehicle under the lemon law. The failure mileage was approximately 5,386.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov