2019 Jeep Renegade Complaints

ENGINE AND ENGINE COOLING — Filed 08/27/2025

The contact owned a 2019 Jeep Renegade. The contact stated that while the contact's daughter was driving at an undisclosed speed, smoke began to emerge from the engine compartment. The contact's daughter immediately pulled the vehicle to the side of the road and exited the vehicle. When the police arrived, the vehicle caught fire. The fire department arrived and extinguished the fire. The vehicle was towed and determined to be totaled. A police report and a fire department report were filed. No injuries were reported, and no medical attention was needed. The contact stated that an abnormal sound was heard from the fan motor after an oil change was performed. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 50,079.

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER — Filed 12/31/1969

Due to the rear camera not working due to a software issue for over a year now I can't adjust my wipers during the rain. I can't turn on or off the lights or anything else that is controlled by the screen, it doesn't work due to software issue. Since I can't use my camera I can't see things behind me. Sometimes when backing the parking brake will engage on its own with warning light parking brake sensor. Since I can't see the screen I can't adjust the heat or A/C, which makes driving in the winter difficult. I can't turn on the defroster since I can't see the screen, It's just black. I have done a live chat several times and they tell me they aren't issuing a recall. The screen has been black for over a year now. They have fixed other models but not the Renegade or Compass.

AIR BAGS — Filed 04/18/2026

I was involved in a car accident where the driver lost control of the vehicle during this disaster we were struck by an 18 wheeler. Then hit numerous of trees and bushes totaling out the vehicle i was in

UNKNOWN OR OTHER — Filed 01/08/2025

After purchasing my vehicle, the radio screen started glitching & blinking. Now, the screen is total black, but the radio still plays. This should be a safety recall because the backup camera do not show, the temperatures or anything. Will you please respond because I need this fixed A.S.A.P.

ELECTRICAL SYSTEM — Filed 02/01/2025

Infotainment Console system crashes and has definite Failure which causes driver to lose visibility of climate controls and other safety features like backup camera settings and controls, this issue is reported amongst a widespread amount of Jeep renegade 2019 owners and after inspection dealer is only recommending 100% replacement at cost of driver. This is a national risk issue.

ENGINE — Filed 12/31/1969

Widespread Vehicle air pump failure in Jeep renegade is causing significant oil leakage and results in unsafe vehicle failure. This is reported across multiple forums as well as my own vehicle, which became disabled on the interstate. Upon inspection dealers are noting no oil even with scheduled oil changes and recommending full replacement of pump which has significant burden of cost

AIR BAGS — Filed 01/16/2023

The contact owns a 2019 Jeep Renegade. The contact stated that while driving around a blind corner, when another vehicle started merging into the contact's lane, the contact avoided a crash with the vehicle however crashed into a ditch. The contact stated that the vehicle landed on the passenger's side, and there was a passenger seated in the front passenger's seat. The contact and the front passenger crawled out of the vehicle. The air bags did not deploy. No injuries were sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received a recall notification, NHTSA Campaign Number: 24V510000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the repair could not be performed. In addition, the contact stated that the vehicle was taken to the dealer about eight times. The contact stated that each time the vehicle was taken to the dealer, the contact was informed that the repair could not be performed without a reason. The contact stated that the vehicle was never inspected. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 28,000. The VIN was invalid.

POWER TRAIN,EXTERIOR LIGHTING,SEAT BELTS — Filed 12/22/2025

am writing to formally report multiple serious issues with my 2019 Jeep Renegade (VIN: [XXX] ). I take good care of my vehicle, but it has been experiencing rough shifts, lurching and jerking during acceleration, loud noises from the engine or transmission, hesitation, unexpected power loss, and it frequently displays a warning that the license plate light is off. Recently, the car overheated and required a water pump replacement, and since then it emits a burning hose smell. Additionally, the driver’s seat does not lock properly, and the radio often turns off and on by itself. These ongoing problems not only compromise the safety, reliability, and proper functioning of my vehicle but also create a significant financial burden. I am requesting an immediate inspection and resolution, and I would appreciate guidance on the next steps or the earliest available appointment for service. A prompt response is important, as these issues pose a serious safety risk while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,LANE DEPARTURE — Filed 06/14/2022

The uconnect screen has gone completely black. The uconnect screen in this vehicle controls every feature on the vehicle. It controls my speedometer. This feature is now stuck in Canadian reading so I can't tell how fast I am driving. This controls my millage. Again it is in Canadian milage, I don't know how many miles I have on my vehicle. This feature controls my back up camera. This controls every feature in my vehicle. I have no control over anything now.

BACK OVER PREVENTION — Filed 11/01/2024

The contact owns a 2019 Jeep Renegade. The contact stated that the rear-view camera was inoperable and that the display screen was not fully functional. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the failure was a cosmetic issue, but provided no assistance. The failure mileage was approximately 80,000.

ELECTRICAL SYSTEM — Filed 06/21/2025

The display screen for the back up camera, heating/cooling, radio, and all other settings has stopped functioning. The screen comes on, but with flashing static lines in the screen instead of the proper display. This makes it very hard to reverse at night, and downright dangerous... the screen can't be turned off, so when you put the engine in reverse, the screen automatically comes on and can't be turned off. But the bright flashing static display it shows make it hard to use mirrors to see to back up. Other factors make the screen not working inconvenient, but this point makes the malfunction an actual danger.

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER — Filed 10/01/2025

Screen has bubbling starting to appear on it, ghost touch is activating every button on the screen. Doesn’t stop when restarted and causes for navigation system to be hindered. This is a safety hazard because it is spreading across the screen and could potentially cause navigations and air conditioner system lost. When pressure is applied, stops momentarily.

UNKNOWN OR OTHER — Filed 09/01/2025

The console back up screen malfunctioning

ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION — Filed 08/10/2024

The backup up camera screen stops working when the car is warm. The screen divides into three columns. As it warms up the columns fail. They become electronically distorted beyond recognition and eventually go black. This backup camera screen is also the touch screen that controls lots of functions of the vehicle. Defroster, climate controlls, radio, hands free phone usage, car settings for lights, horns, and much more. The car is available for inspection upon request. There is a large blind spot behind the vehicle when backing up. We only buy a car if it has a backup camera. We do not ever want to back over a child. The camera and viewing screen must work to help prevent this. On this vehicle it does not work. Unacceptable. We called the dealership. They are familiar with the problem. It happens to many jeeps they said. They quoted us $1050 dollars to fix it. I went online and found that many people that had paid to have this repaired at the dealership, had the screens fail again soon after the repair. We have not had it repaired yet. Because we don't have confidence that Jeep has a viable solution yet. It has not been inspected by anyone yet. The problem starts to appear as a separation of the screen into three columns. One by one, those columns begin to fail. They fail rather quickly. As the vehicle gets warmer, the screen fails faster. Often the screen doesn't work at all when you first turn the car on. There have not been any warning signs or lights warning us of a failure. The failure started around August 2024. The vehicle had only 24500 miles.

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES — Filed 07/03/2025

This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.

SEAT BELTS — Filed 06/12/2025

Took vehicle to Litha Jeep in Missoula Montana. They failed to do the recall and made it worse. Now the un-fasened seat belt alarm keeps alarming even when the seat belt is engaged.They also scratched the riverside passenger door and foot long deep scratch I have no faith they can fix any recall correctly since they didn't even bother to test it

ELECTRICAL SYSTEM — Filed 03/07/2025

Unconect system replaced once under warranty garblled screen goes black after 10 min. Backup camera does not work. No longer under warranty should be recalled many compliments on line 58000 miles

ELECTRICAL SYSTEM — Filed 02/01/2025

The screen has lines in it and I can’t see my back up camera

AIR BAGS — Filed 12/04/2023

The contact owns a 2019 Jeep Renegade. The contact stated that while his wife was attempting to make a right turn, another vehicle collided with the driver's side of the vehicle. The air bags did not deploy. The contact stated that his wife sustained unknown injuries and medical attention was needed. The contact also received medical attention. The vehicle was towed to a collision center where the driver's side door needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. A police report was filed but the information of the report was unknown at the time. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) after the accident. The failure mileage was approximately 30,000.

AIR BAGS,SEAT BELTS,SEATS — Filed 07/21/2023

On July 21, 2023, I was vigorously hit in the rear by someone. According to the police report, this person's airbags deployed. Unfortunately, my airbag, although hit extremely hard, did not. I was injured pretty bad and had to get treatment for over a year. I am still not completely healed. I was uneasy about my airbag not deploying and was sent a safety recall notice explaining why it did not. To resolve the issue, the manufacturer is offering free repair of my vehicle. This is not sufficed, and I demand pain and suffering along with medical help. The airbag not deploying during my accident resulted in increased injury. Please help me mediate with the manufacturer.

POWER TRAIN,AIR BAGS,ENGINE — Filed 02/15/2022

The vehicle was involved in a crash and no airbags deployed. The front right (passenger) side quarter panel, windshield bumper, headlight, marker light, and turn signal will all need replaced. With no safety restraint system, had the accident taken place at higher speeds, my passenger and myself could have been seriously injured or worse. The transmission, at 54,000, has began to overheat and slip while shifting. The cooling fans only work with the air conditioner on causing the vehicle to overheat. This vehicle has a 194° thermostat and the temperature gauge reads 227° but the actual gauge shows the temperature still in the middle, where it always is. I have replaced the coolant bottle due to it separating at the seam causing a coolant leak. Also, NHTSA show that I have zero pending recalls when I know there is because I never took the vehicle to the dealership because the dealership is permanently closed.

SERVICE BRAKES — Filed 02/15/2022

If you have my jeep renegade in drive and you open a door it activates the emergency brake. My husband was in a wreck in the lowes parking lot. He hadn’t shut his door right and so he opened the driver door slightly which activated the emergency brake which in turn caused him to slam into a parked car. I don’t see how this is a safety feature at all.

AIR BAGS — Filed 01/23/2022

The contact owned a 2019 Jeep Renegade. The contact stated while his daughter was at standstill at a traffic light, she was rear-ended by another vehicle. No air bags were deployed. The driver sustain neck, back, left knee injuries, and lacerations on her lip. The driver did seek medical attention at her hospital. The contact stated other people were injured in this 6 vehicle collision but he was not aware of how many or what were the injuries with any of them. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle as a total loss. The vehicle was first towed to the local dealer and then towed to the second location at copart. The manufacturer had been informed of the failure and sent out a specialist for crash data retrieval. The failure mileage was 31,778.

STRUCTURE,ENGINE — Filed 05/10/2021

The contact owns a 2019 Jeep Renegade Latitude. The contact stated that while driving at approximately 25-30 mph, there was another vehicle coming in the opposite direction onto a steep curve on the road. The contact steered right to avoid hitting the other vehicle and ended up hitting a tree that was on the road, then hit two other trees nearby. The air bags did not deploy. The contact and passenger did not sustain injuries and no medical attention was received. A police report was filed. The vehicle was towed back to the contact's parent's residence. The front frame, tie rod, and the radiator was damaged. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 40,000.

ELECTRICAL SYSTEM,SEATS,ENGINE — Filed 05/06/2019

2019 RENEGADE OWNER HAD SOFTWARE ISSUES SINCE DAY 1 - CHRONIC ISSUES ARE A DISTRACTION & UNSAFE & YES I CRASHED THE CAR DUE TO THAT DISTRACTION. HEATED SEATS SHUT OFF FOR NO REASON. REMOTE SERVICES WOULDN'T WORK RADIO HAD TO BE REPLACED & NOW HEATED SEATS STAY ON BUT NOW MY STOP N GO DOESN'T WORK AT ALL. CAR IS IN SHOP ALL THE TIME WITH NO REAL RESOLUTION - I AM ONLY TRADING PROBLEMS.CAR HESITATES WHEN TAKING OFF FROM A LIGHT OR FROM A STOP FRONT WINDSHIELD MAJOR BLIND SPOT. DOORS DON'T STAY IN AN OPEN POSITION WHEN GETTING IN & CONSTANTLY FALL SHUT ON ME & MY BABY WHEN TRYING TO LOAD HIM INTO CAR. CHRYSLER HAS BEEN NOTIFIED & THEY DON'T REMOTELY CARE ABOUT MY ISSUES NOR DO THEY SEE THAT ALL MY DEALER VISITS AS UNACCEPTABLE. I DIDN'T BUY A NEW CAR FOR CONSTANT DEALER VISITS & NOW I AM STUCK IN A UNSAFE UNRELIABLE VEHICLE THAT CHRYSLER WON'T BUY BACK & THE NEGATIVE EQUITY IS SO BAD ON THIS VEHICLE THAT I CAN'T TRADE OUT OF IT WITHOUT A MAJOR LOSS. I HAVE BEEN IN MANY OTHER JEEP VEHICLES THAT HAVE SOME OR ALL OF THE SAME SOFTWARE ISSUES AS MINE. WORSE BUY EVER!