2020 Jeep Renegade Complaints
Consumer complaints filed with NHTSA
62
Total
10
Crashes
1
Fires
10
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 62 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
ELECTRICAL SYSTEM — Filed 09/08/1999
Infotainment system is highly defective even after replacement. The screen goes black, shows white lines and you're left unable to use your backup camera! After doing research this problem stems all the way back to 2016 renegades with the same system.
UNKNOWN OR OTHER — Filed 12/31/1969
Dashboard screen is out. I am unable to use the back up camera feature nor any Dashboard feature.
AIR BAGS — Filed 12/12/2025
I was in an head on colisin and neither of my front airbags deployed
ENGINE — Filed 12/10/2025
My 2020 Jeep Renegade has been burning a quart of oil every 1,000 miles or so. Im sure many people do not check it as consistently as i do. Burning oil im sure is hard on the spark plugs, catalitic converters, and the emissions.
ENGINE — Filed 08/05/2025
Vehicle has an oil leak due to a faulty vacuum pump and gasket which is causing the vehicle to leak an excessive amount throughout the engine and other components. It was seen by a repair shop and they pinpointed the leak. This could cause an engine to stall while driving if not fixed soon which could potentially involve being in a accident to cause injury and or even death. The leak first appeared in August 2025 and can not be driven until fixed. This issue is also happening to my husbands vehicle which is the same as mine.
EXTERIOR LIGHTING — Filed 09/24/2025
The contact owns a 2020 Jeep Renegade. The contact stated that while driving 75 MPH, the driver’s side brake light became inoperable. The contact stated that the brake light bulb was blown. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the taillight needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,598
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM — Filed 08/11/2025
Oil leak from faulty gasket in 2020 jeep renegade trailhawks. First appeared August 11th.
ELECTRICAL SYSTEM — Filed 05/17/2025
Backup Camera/Radio/UConnect screen is glitching to where I can no longer see the backup camera when in reverse, and can no longer see what is playing on the radio. This started happening less than 3 months ago, when the heat started ramping up. Backup camera is a safety mechanism, and while using the rear view mirrors is fine, the backup camera should work without fail.
ENGINE — Filed 06/23/2025
Engine stalled in much the same way as numerous other owners are describing on this forum. It happened on the freeway at 70mph in cruise control. Engine instantly killed, NO check engine light, dealership ran codes and found no errors. Very dangerous. Can Stellantis please diagnose this and get a recall. I don't trust this car and stopped driving it.
STEERING,SUSPENSION,UNKNOWN OR OTHER — Filed 07/01/2025
Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there are many issues with this these parts. This car has too many issues its only a 2020.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 03/07/2025
The uconnect screen is black, therefore I can use backup camera and see anything on the screen.
UNKNOWN OR OTHER — Filed 04/01/2025
The forward screen which displays the backup camera has failed. It sound it’s like it is a common issue but unfortunately changing just the screen is unavailable so the entire unit must be changed for over $1000.
ENGINE — Filed 06/30/2023
The contact owns a 2020 Jeep Renegade. The contact stated that while starting the vehicle, there was dark smoke coming from the exhaust pipe. The contact stated that the vehicle would stall and shut off after being shifted into drive. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the compression in the engine was low, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 80,000.
STRUCTURE — Filed 03/18/2024
The contact owns a 2020 Jeep Renegade. The contact stated that while operating the vehicle, the rear passenger’s side window exterior weather strip failed and caused rainwater to enter the vehicle while driving. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
ELECTRICAL SYSTEM,ENGINE — Filed 12/02/2024
Vehicle stopped dead went into park. All lights came on of temperature control throttle without any warning of check engine prior to I was in busy traffic and having to get towed to the dealership now the dealership doesn’t know what’s wrong with it and I’m without a vehicle.
FUEL/PROPULSION SYSTEM — Filed 11/20/2024
My car system simply failed in the middle the road while driving. I had More than enough gas as well as great battery in the car. My car would not turn over to completely start but will turn on just to have a battery use. During my car stopping in the middle of the street many cars almost rammed into the back of me because i could Not get the car to turn on or move. Following this a tow truck by AAA came to get my car and tow it to Jeep dodge and ram in Greensboro, NC where it was then inspected and stated that it has a fuel pump failure which is heartbreaking because i have Had the car for only 4-4 1/2 years. With amazing maintenance on it
AIR BAGS,SEAT BELTS — Filed 09/25/2021
The contact owned a 2020 Jeep Renegade. The contact stated that while the vehicle was stopped on the expressway for roadway construction, another vehicle rear-ended the rear driver's side. The contact's head and face struck the steering wheel, causing a nosebleed. The vehicle spun and collided with two to three other occupied vehicles; however, the contact did not know if anyone was injured. The air bags did not deploy, and the seat belts failed to restrain the contact and her two minor children, seated in the rear passenger's and driver's side seats. The contact's child, who was sitting in the rear passenger's seat, was thrown into the trunk upon impact. The doors failed to unlock until the fire department arrived. The firefighters opened the door to evacuate the contact and her children. The contact and her children were transported to the hospital by ambulance, where police informed her that the vehicle that rear-ended her was driving at 90-95 MPH. The contact was unaware that police and fire department reports had been filed. The contact had body aches, and bruises on her stomach, legs, and back, and her left pinky was fractured. One of the contact's sons suffered from back and leg pain, while the other had headaches. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The contact later received an email from the dealer stating that the vehicle was included in NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts). The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
AIR BAGS,SEAT BELTS,WHEELS — Filed 03/01/2023
The driver side seat belt failed immediately after first impact to concrete barrier on front driver side the vehicle was then forced back across the highway where it hit the concrete barrier on the right side of the vehicle and was then forced back across the highway where the vehicle came to a stop but only after the vehicle hit the first concrete barrier for a second time there was only one wheel/tire left on the jeep the other 3 were broke completely off of the jeep as well as both axles being broke and finally this vehicle comes with a total of seven airbags and after all this not even one of them deployed and as a result my wife was seriously injured there was a police report which reflects my wife was declared not at fault.The vehicle was then towed to crash champions in Nampa Idaho where they figured that there was over $18,000 in damages our insurance company declared it a total loss so when it came time to pay the claim our insurance company was valuing the vehicle way less than it was actually worth and then they said we did not have medical on the policy then they called up Chrysler finance and tried to get them to accept a payout without my knowledge well that didn't work for them then they told Chrysler that I wanted to retain the vehicle which was a lie all I wanted was for someone to come by and inspect the vehicle then they could've done whatever they wanted to with it I've called the numbers in my owners manual opened up a complaint followed up with them for over a year and they never got back to me also I've been back to the dealership 5 times now and finally met the new manager and informed him of the situation and it's very hurtful inside to know that you've been ignored well here we are a little over 18 months now since the crash and the jeep is still sitting in my driveway what else can I say,oh yeah I'M PISSED
FUEL/PROPULSION SYSTEM — Filed 12/09/2022
I was parking in my usual spot, slowly into the parking spot with my foot on the brake 5 mph, suddenly the Jeep accelerated and smashed into the wall of the building at full force. The Jeep bounced back so hard it jerked my head. The Jeep was leaking fluid, and the frame bent with body damaged. It had to be towed to the body shop. I am 100% sure that my foot was NOT on the accelerator. This could have been a fatality if I was on the road with other cars. Please investigate, I feel unsafe.
ELECTRICAL SYSTEM,SEAT BELTS,ENGINE — Filed 12/05/2022
The contact owns a 2020 Jeep Renegade. The contact stated while driving 20 MPH and approaching a stop light, the vehicle lost motive power without warning. The contact stated that the seat belt tightened causing a bruise. The contact was able to pull over. The contact attempted several times to jump-start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not under warranty and that the contact had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 48,577.
AIR BAGS,SEAT BELTS — Filed 01/12/2022
seatbelts did not stop me from hitting the dashboard/steering wheel when car hit us from behind
AIR BAGS — Filed 12/09/2020
TL* THE CONTACT OWNS A 2020 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH ANOTHER VEHICLE TURNED IN FRONT OF HIS VEHICLE AND CAUSED THE CONTACT TO CRASH INTO THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS TOWED FROM THE CRASH SITE. THE CONTACT AND HIS PASSENGER BOTH HAD TO BE TRANSPORTED TO THE HOSPITAL WITH SEVERE BRUISES CAUSED BY THE SEATBELTS. A POLICE REPORT WAS FILED. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED AND THE ESTIMATE FOR THE REPAIRS FROM THE INDEPENDENT MECHANIC'S WAS AROUND $9,500. THE VEHICLE WAS UNREPAIRED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 11,900. *BF*JB
ENGINE — Filed 05/01/2020
TL* THE CONTACT OWNS A 2020 JEEP RENEGADE. THE VEHICLE WOULD SUDDENLY STALL AT VARIOUS SPEEDS, HOWEVER, THE VEHICLE WOULD RESTART. THE CHECK OIL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A FEW DAYS AFTER, WHILE TURNING RIGHT AT APPROXIMATELY 10 MPH INTO THE GAS STATION THE VEHICLE SUDDENLY STALLED AGAIN CAUSING THE VEHICLE THEN TO ROLL BACKWARDS INTO AN ONCOMING TRAFFIC CAUSING THE VEHICLE'S REAR END TO HIT ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE 0 INJURIES. THE VEHICLE WAS NOT TOWED AT THE TIME OF THE CRASH, HOWEVER, THE VEHICLE WAS TOWED FROM THE CONTACT'S HOME TO THE DEALER (JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM 909 S FEDERAL HWY, POMPANO BEACH, FL 33062; (954) 943-6700) WHO STATED THAT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,300.
VEHICLE SPEED CONTROL,SERVICE BRAKES — Filed 08/12/2020
THE ACCIDENT HAPPENS WITHIN 7 DAYS OF PURCHASING THE CAR , DRIVING IN A PARKING LOT AT 15MILE/ HOUR , WHEN I HIT THE BREAKS TO STOP THIS TRIGGERED THE ACCELERATOR , AND THE CAR SPEED AND WENT OUT OF CONTROL , THE MORE I TRIED TO BREAK THE MACHINE THE MORE SPEED IT TOOK , CRASHING HEAD /ON AGAINST A TREE . WITH SUCH A FORCE THAT THE CAR NOW IS TOTALED . THIS MODEL WAS RECALLED IN BRASIL DUE TO THE SAME MECHANICAL PROBLEM . I COULD HAVE DIED OR KILLED PEOPLE IF I WAS GOING ON A HIGHWAY OR DRIVING TO A NORMAL SPEED . THIS VIEJO LE IS A DEAD TRAP AND IT NEEDS TO BE RECALLED . IS MIGH DUTY TO PREVENT POSIBLE DEADS AND HUMAN MISERY OF INOCENT PEOPLE . THE MOST IMPORTANT COMPONENT OF A VEHICLE : BREAKS DID NOT WORK. INSTEAD TRIGGERED THE ACCELERATION IF THE VEHICLE . THIS HAPPEN IN ANNAPOLIS MD 21401 IN A PARKING LOT OF A MARINA . SEE ALSO ODI 11349261. *DSY
VEHICLE SPEED CONTROL,SERVICE BRAKES — Filed 08/12/2020
TL* THE CONTACT OWNED A 2020 JEEP RENEGADE. THE CONTACT STATED WHILE DRIVING 15 MPH AND APPROACHING A STOP SIGN, WHEN DEPRESSING THE BRAKE PEDAL BUT THE VEHICLE ACCELERATED FORWARD. THE CONTACT STATED SHE TURNED THE STEERING WHEEL TO THE LEFT TO PREVENT CRASHING INTO METAL OBJECT BUT DRIVE INTO A FIELD AND CRASHED INTO A TREE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID DEPLOY. THE CONTACT DID NOT SUSTAIN MAJOR INJURIES BUT STATED SHE WAS BRUISED AND UNABLE TO WALK DUE TO THE IMPACT FROM THE CRASH. THE CONTACT STATED SHE WAS TAKEN TO THE HOSPITAL BY AN AMBULANCE FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT CALLED LOCAL DEALER BAYSIDE CHRYSLER DODGE JEEP RAM OF ANNAPOLIS (1797 WEST ST, ANNAPOLIS, MD 21401, (410) 263-2341). THE MANUFACTURER HAS BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. SEE ALSO 11349253. *DSY*DT*JB*LN*DT*JB*JB*DT MANUFACTURER STATES THAT ACCIDENT WAS CAUSED BY PEDAL MIS-APPLICATION. *DL
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov