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2021 Kia Sportage Complaints

Consumer complaints filed with NHTSA

54

Total

3

Crashes

7

Fires

4

Injuries

0

Deaths

Most Reported Components

ENGINE
32
OTHER
14
ELECTRICAL
2
VISIBILITY
2
FUEL SYSTEM
1

Owner Complaint Reports

Showing 25 of 54 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11768470

ENGINE AND ENGINE COOLING — Filed 05/15/2026

The contact owns a 2021 Kia Sportage. The contact stated that after an oil change, while leaving the dealer and driving 55 MPH, there was an abnormal sound coming from the engine. The contact pulled over to the right side of the road, exited the vehicle, lifted the hood, and checked the oil dipstick and became aware that there was no oil on the dipstick. Since the failure, oil had been added to the engine three times. A dealer was contacted. The manufacturer was notified of the failure, opened a case, and informed the contact that the vehicle was out of warranty. The approximate failure mileage was 103,916.

ODI #11767666

ENGINE — Filed 09/28/2026

My 2021 Kia Sportage is in Limp Mode at 2,000 RPM, and my mechanic confirmed it has the P1326 Knock Sensor code stored. Vin [XXX]. I need to see if my car can be added to the list of vehicles regarding the product improvement campaign PI2002A. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11767184

ENGINE — Filed 09/26/2026

The Kia never showed an engine light error or gave a code stating there was a problem. We Change the oil every 3000 miles. There was no oil on the dip stick and the oil was extremely low. The engine seized up today.

ODI #11764717

POWER TRAIN,STRUCTURE,VISIBILITY/WIPER — Filed 06/03/2026

Severe structural manufacturing defect in my 2021 Kia Sportage. A physical hole has formed in the floorboard on the driver side directly next to the pedals, creating an immediate risk of a catastrophic accident. The vehicle also has chronic failure of the air conditioning system, documented by Sunset Kia of Sarasota as a leaking evaporator. This prevents the windshield from defrosting during heavy Florida rains, severely impairing visibility. Dealer confirmed these hazards under a signed repair order on June 3 2026, but Kia Corporate closed case 25175676 without any physical technical inspection, leaving an unsafe vehicle on the road.

ODI #11758286

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL — Filed 07/06/2026

See attached document for complaint.

ODI #11756338

ENGINE — Filed 08/08/2026

The hose connected on the antifreeze leak into the engine compartment

ODI #11752678

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/14/2026

On June 14, 2026, the driver experienced sudden rough engine running followed immediately by a flashing check engine light. The vehicle was towed to the selling dealer, which has performed all prior maintenance. The vehicle is currently at the dealership and available for inspection. Technician notes show DTC P1326 was stored — the Knock Sensor Detection System code associated with connecting rod bearing wear on Kia's Theta II engine family. The technician performed an audible knock check only (none heard) and cleared the code. The vehicle was found approximately 2.5 quarts low on oil due to an internal turbo oil leak. The dealer's notes state the code "may be related" to low oil — hedged language, not confirmed causation. The dealer confirmed the turbo failure but has not performed a bearing clearance test to confirm or rule out bearing damage from the low oil condition. The dealer performed a turbocharger replacement. Despite a verbal commitment from the service manager that a bearing clearance test would follow, no such test was performed 40 days later. When the vehicle was declared ready, the service manager did not recall the commitment and suggested driving 40-50 miles as an alternative. Kia America opened a formal case last month and authorized a partial goodwill adjustment but no one has addressed the safety concern of the unperformed engine test indicated by the thrown code. Driving a vehicle with potential connecting rod bearing wear risks catastrophic engine failure, creating a serious safety hazard. This vehicle has a documented history of oil consumption prior to this incident. The engine has not been cleared for bearing damage following a significant low oil event and a stored P1326 code.

ODI #11751282

UNKNOWN OR OTHER — Filed 01/01/2026

The infotainment center screen in my 2021 Kia Sportage is DELAMINATING. The uv gel adhesive that holds the screen is failing. This is a known widespread safety issue as many controls are handled through the infotainment touch screen as well as the screen displaying the back up camera visability. You should force Kia to fix this problem past 3 years /36000 miles! Please advise me.

ODI #11748804

ELECTRICAL SYSTEM — Filed 02/15/2026

The contact owns a 2021 Kia Sportage. The contact stated that while parked on several occasions, a "Battery Discharge Warning" message was displayed, which disappeared once the vehicle was driven. The contact then stated that on several occasions after the vehicle sat unoperated for a day, the engine failed to start. The contact's husband jump-started the vehicle on multiple occasions and noticed that the battery was completely drained. The contact's husband replaced the battery approximately three times; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical issue, requiring repair or replacement. The contact was advised to take the vehicle to a dealer for a full diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

ODI #11746610

ENGINE AND ENGINE COOLING — Filed 06/24/2026

The contact owns a 2021 Kia Sportage. The contact stated that while driving at undisclosed speeds, the drain plug detached, and oil started leaking from the oil pan. The accelerator was depressed, but the vehicle failed to move and stalled while driving on the highway. The vehicle failed to restart. The oil light illuminated after the failure. The vehicle was towed to an independent mechanic who determined the oil cap had detached. The mechanic informed the contact that the vehicle was difficult to start. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

ODI #11743759

FUEL/PROPULSION SYSTEM — Filed 06/11/2026

While driving southbound on Route 93 on 6/11/2026 during the morning commute, my 2021 Kia Sportage suddenly sputtered and lost the ability to accelerate. I was traveling about 65 mph in heavy traffic when the vehicle abruptly lost power without any warning lights or prior symptoms. As my speed dropped, I had to cross multiple lanes to reach the breakdown lane, creating a dangerous situation for me and surrounding drivers. The vehicle had to be towed to a repair shop, where I was informed that the high‑pressure fuel pump had failed and needed to be replaced. The car has only 22,000 miles on it and is just one month out of warranty. This sudden loss of drive power at highway speed poses a significant safety risk.

ODI #11740308

ENGINE — Filed 05/24/2026

While I was driving in the interstate my car when in limp mode while I was trying to pass a semi. I had my children in the car and was stranded on the side of the road. No warning lights ever came on before hand. My mechanic said it was a problem with my engine and it’s common in Kia’s in but doe not include my year. It’s a costly repair for a car that’s not even 5 years old.

ODI #11736064

ENGINE — Filed 01/05/2026

Loosing oil constantly. Always on the low end. I am having to keep oil in my car to put in it when needed which is often.

ODI #11732697

ENGINE — Filed 03/28/2026

The engine in my 2021 Kia Sportage failed while being driven at highway speeds on US 131 in Michigan. The car was taken to the closest gas station where the oil was checked and it was determined that 5 quarts were needed to reach the dipstick's full line. The fact that the car had consumed 5 quarts of oil seems to be a major safety concern. I've attached a note with additional information that has also been submitted to Kia; a case number has been provided. However, after several weeks, there hasn't been any progress. I haven't even been able to get Kia to provide information as to the fundamental root cause of the engine failure.

ODI #11732236

ENGINE — Filed 03/04/2026

On March 4, 2026, the engine in my 2021 Kia Sportage malfunctioned while I was driving on a local road on Long Island, NY. The check engine light illuminated, the vehicle lost the ability to accelerate normally, and the steering wheel became heavy and difficult to turn at the same time. This created a serious safety risk, as I was unable to maneuver or accelerate normally and could have been stranded in an active roadway or unable to avoid a collision. The vehicle was able to restart but was towed as a precaution and transported to service. An independent repair shop examined the vehicle and identified the issue as an engine problem, advising that the repair should be covered by Kia. I delivered the vehicle to Kia Smithtown, an authorized Kia dealership, on March 9, 2026. As of today, the dealership has had the vehicle for approximately six weeks and has not yet completed a formal diagnosis or begun the repair, and no loaner vehicle has been provided. No police or insurance inspection has occurred. The check engine light first appeared at the moment of the failure on March 4, 2026; there were no clear warning symptoms prior to that. The vehicle remains in the possession of Kia Smithtown and is available for inspection.

ODI #11729339Fire

ENGINE — Filed 03/29/2026

Catastrophic fire started in fast food restaurant drive through, but able to drive to the parking lot before it became engulfed in flames.

ODI #11725741Fire

UNKNOWN OR OTHER,ENGINE — Filed 03/16/2026

The oil is mixing with the gas and their was smoke coming from the engine after that the engine has seized and the car stopped working. Also at the body shop i was told some wires were cut.

ODI #11690967Fire

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 10/02/2025

The contact owns a 2021 Kia Sportage. The contact stated that her mother was driving at an undisclosed speed on the freeway and had stopped on the shoulder of the road to access the navigation system. The contact stated that after the driver shifted to park(P), the driver noticed smoke. The contact's grand-mother who was also occupying the vehicle advised the driver that the smoke was coming from underneath the hood. The driver then noticed that smoke and flames were coming from underneath the hood of the vehicle. The contact stated that the vehicle burned to the ground. The fire department was called to the scene and extinguished the fire. It was unknown whether a fire department report and a police report were filed. The vehicle was towed to an unknown location and was in the process of being inspected by the insurance company adjuster. Both the contact's mother and grand-mother later received medical assistance for smoke inhalation. The cause of the fire was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was approximately 70,000.

ODI #11567595Fire

TRAILER HITCHES — Filed 08/15/2023

The contact owns a 2021 Kia Sportage. The contact received notification of NHTSA Campaign Number: 20V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the service brakes were inoperable. The contact stated that several warning lights were illuminated. The vehicle lost motive power and rolled before coming to a stop. The contact noticed smoke exiting from the hood compartment. The contact grabbed his five-year-old daughter out of the vehicle safely. The contact stated the vehicle was in flames. The fire department and the police department came to the scene. The fire department extinguished the fire. No police or fire reports were filed. No injuries were sustained. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000.

ODI #11448180Fire

UNKNOWN OR OTHER — Filed 01/17/2022

ON 1/17/2022 I TOOK MY CAR TO SERVICE DEPARTMENT FOR OIL CHANGE AND ON 1/18/2022 MY VEHICLE CAUGHT ON FIRE AND BURNT UP

ODI #11448187Fire

ENGINE — Filed 01/18/2022

The contact owned a 2021 Kia Sportage. The contact stated that upon pulling into a parking space on the third floor of a parking garage at her workplace, she smelled a strong burning odor. The contact also noticed smoke coming from underneath the driver's side of the hood. There were no warning lights illuminated. The contact turned off the vehicle and quickly exited it. The contact stated that the vehicle caught fire. The contact began to extinguish the fire with the assistance of sheriffs who used fire extinguishers until the fire department arrived and took over. There were no injuries sustained. A fire department report was filed. A police report was filed. The vehicle remained at the scene and was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 19,920.

ODI #11440172Crash

UNKNOWN OR OTHER — Filed 10/11/2021

On 01/04/2021 my son [XXX] purchased New 2021 Kia Sportage LX. On 10/15/2021 this car was stolen In West Allis Wisconsin parked in front of his work place. On 10/21/2021 police found the car abended on the north side of Milwaukee with substantial damage totaling $9,705.66. This car has been towed to [XXX] for repairs. Because of shortage of part and lots of damage it might take up to 4 months or longer to fix it. Starting on 11/15/2021 [XXX] will have to pay $50.00 a day or more for rental car to be able to get to work. Kia should be held responsible for designing a car with a key starting ignition that the tiffs can start the car jamming a screwdriver in the ignition. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11425260Fire

UNKNOWN OR OTHER — Filed 12/12/2020

2021 KIA SPORTAGE WITH 4300 MILES CAUGHT ON FIRE PUTTING ME AND 10 YEAR OLD DAUGHTER IN DANGER . BOught car brand new only had one oil change at kia dealership,no warning lights. CAR WAS TOTAL LOSSINPECTED BY INSURANCE COMPANY,FIRE DEPARTMENT HAVE NOT HEARD FROM ANYONE ELSE

ODI #11400384Crash

LANE DEPARTURE — Filed 01/31/2021

TL* THE CONTACT OWNS A 2021 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE LANE KEEPING ASSIST VEERED THE VEHICLE OFF THE ROAD AND CRASHED INTO THE GUARD RAIL. THE LANE ASSIST WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS THE CHECK SYSTEM IMMEDIATELY MESSAGE WAS DISPLAYED. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132:;(314) 931-4482) BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY WAS 700.

ODI #11384033Crash

AIR BAGS — Filed 11/14/2020

TL* THE CONTACT OWNS A 2021 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS CRASHED HEAD ON INTO A UNKNOWN VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO REPORTS OF FIRE. THE DRIVER AND OCCUPANT SUSTAINED INJURIES TO THE HEAD AND NECK AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LO FOR BODY WORK REPAIRS. THE VEHICLE WAS TOWED TO WERNER KIA 2755 W TENNESSEE ST, TALLAHASSEE, FL 32304 (850) 632-4044 WHERE DIAGNOSED THE TRANSMISSION, COOLER, AND RADIATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 9,500. THE VIN WAS NOT AVAILABLE.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov