2025 Kia Sportage Complaints

FORWARD COLLISION AVOIDANCE — Filed 10/14/2026

"2025 Kia Sportage unexpectedly applies braking when vehicles are traveling in adjacent lanes and are not in my path of travel. The event is intermittent and creates a safety concern because the vehicle decelerates when no collision risk exists. Vehicle was inspected by a Kia dealer, but the condition could not be duplicated during a road test." My safety and those around me is at risk. Going 70 mph on interstate highway is no time to randomly brake. No others have inspected the car. This appeared about 3 months ago. Dealers want shrug it off unless Kia pays for it but say that they must be able to physically reproduce the problem before they will ask Kia for payment.

FORWARD COLLISION AVOIDANCE — Filed 10/14/2026

"2025 Kia Sportage unexpectedly applies braking when vehicles are traveling in adjacent lanes and are not in my path of travel. The event is intermittent and creates a safety concern because the vehicle decelerates when no collision risk exists. Vehicle was inspected by a Kia dealer, but the condition could not be duplicated during a road test." My safety and those around me is at risk. Going 70 mph on interstate highway is no time to randomly brake. No others have inspected the car. This appeared about 3 months ago. Dealers want shrug it off unless Kia pays for it but say that they must be able to physically reproduce the problem before they will ask Kia for payment.

STRUCTURE — Filed 09/11/2026

I was involved in a rollover accident and the driver's side door opened during the accident. Had I not been wearing my seatbelt, I would have been ejected from the vehicle.

STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER — Filed 09/03/2026

VEHICLE: 2025 Kia Sportage X-Line VIN: 5XYK6CDF0SG319130 APPROXIMATE MILEAGE: 34,000 miles DATE OF INCIDENT: September 3, 2026 LOCATION OF INCIDENT: 6140 University Drive, Huntsville, Alabama 35806 COMPONENT: Steering / Motor-Driven Power Steering (MDPS) / Steering Column / Steering Shaft SAFETY ISSUE: Sudden loss of steering control immediately preceding a collision COMPLAINT I am reporting a serious steering-related safety incident involving my 2025 Kia Sportage X-Line, VIN 5XYK6CDF0SG319130. On September 3, 2026, at approximately 34,000 miles, I was operating my vehicle near 6140 University Drive, Huntsville, Alabama 35806, when the steering suddenly became locked/unresponsive immediately before a motor-vehicle collision. The steering malfunction occurred while the vehicle was being operated and immediately preceded the collision. I was unable to properly control the direction of the vehicle as intended. I believe the sudden loss of steering control may have caused or contributed to the collision. VEHICLE OPERATION IMMEDIATELY BEFORE THE COLLISION Immediately before the collision: * The engine remained running. * The brakes remained operable. * No EPS or MDPS warning light appeared before the collision. * No EPS/MDPS warning message was observed before the collision. * A low tire-pressure warning did appear. * The steering became locked/unresponsive. * I was unable to maintain the intended steering control of the vehicle. * The vehicle subsequently collided. * After the collision, the steering wheel became operable again. The fact that the steering became operable again after the collision is significant because the malfunction was intermittent or temporary rather than a permanent inability of the steering wheel to move. I am not making a technical determination regarding which steering component failed. I am reporting the observed behavior and requesting that NHTSA investigate the cause. WITNESS AND DOCUMENTARY EVIDENCE There is independent corrobora

STRUCTURE — Filed 09/04/2026

The contact owns a 2025 Kia Sportage. The contact stated that while performing a normal inspection on the vehicle, the body side molding from the front to the rear on the passenger’s side of the roof had detached. The contact stated that the driver's side of the vehicle had started to detach from the rear. The failure mileage was approximately 25,000.

Chest Clip, Buckle, Harness — Filed 06/22/2026

The car seat is defective. Fraying where it is comes out of the car seat, where it is sewn together.

POWER TRAIN,ENGINE — Filed 06/26/2026

We were getting in our car to drive home from a restaurant. We attempted to start our car like any other day, and the car started. However, our car was stuck in gear, it was in parking but also not in parking. The car was not moving, the gear was in “park”, the dot light for park was not showing, and then we had several warnings appear on our dashboard. At first it was three, then it went to six (after turning off the car and restarting again)!! The car told us to put it in park, but we literally could not move the gear shift at all. We had: check speed limit system, check high beam assist, check driver attention warning, check blind spot safety system, check forward safety system, check rear cross-traffic safety system appear in 20 seconds of car being on. This car just hit ~15,500 miles on it. To add to the strangeness, we open the Kia Access App and tried “lock” and “unlock” (while being in the car”, then turn the car off. We started the car again and it worked as if this never happened (no immediate warnings like above). Yet we did recieve a check engine light and a vehicle diagnostic on the instrument (dashboard) saying “follow-up check required: 2 (Engine Management System and Transmission Control System.)” The car allowed itself to recognize it in park gear and drive off. The Kia Access app said we experienced a UOO01F0 code tied to the Engine Control System. We never seen anything like that before. We did, however, experience a problem with the driver seat powertrain at 11,000 miles where the seat wouldn’t move. The seat was fixed by the dealership though. We are going to take the car in to the dealership to see what they say.

UNKNOWN OR OTHER — Filed 06/09/2026

Twice since I purchased my car, once in 2025 and two weeks ago in 2026, I turned my car off in the garage and the engine kept running. I had to start the car up and turn it off again in order for it to shut down. I mentioned that to Arapaho Kia at my last visit in November 2025 and they just said that they didn’t find anything on the computer.

SERVICE BRAKES — Filed 06/05/2026

In November 2025, with approximately 6,900 miles on the vehicle, I reported brake issues to the dealership. After inspection, the dealership resurfaced (turned) the brake rotors at no charge. At that time, I was led to believe that the issue had been corrected. However, in June 2026, with only 14,300 miles on the vehicle, I returned to the dealership because the same symptoms had reappeared. I was informed that the rotors again require resurfacing and that the brake pads now need replacement as well. why has the same issue returned so quickly? Is there a defect in the rotors, brake pads, calipers, brake system design, or another component that has not been identified and corrected? I do not believe that my driving habits are the cause of this problem. Prior to purchasing this Sportage, I owned two vehicles from other manufacturers. Neither vehicle required brake rotor resurfacing until well over 50,000 miles, despite being driven under similar conditions. The fact that this vehicle has required rotor service twice before reaching 15,000 miles strongly suggests that an underlying issue exists. I believe that that premature rotor wear puts me and others at risk of collision. The Sportage is available for inspection.

ELECTRICAL SYSTEM — Filed 06/06/2026

The cluster system of the vehicle lit up every warning system which prevented the running vehicle from being able to be put into drive. Safety was put at risk because I'm afraid this will happen while driving. I've seen this same concern on many Kia owner forums who describe the same issue possibly related to a faulty wiring harness. I had just purchased this vehicle that has 15,000 miles and there were no other symptoms up until this issue occurred. I had the code read and it was a generic U0001 CAM error (Controller Area Module). Kia has a recall on trailer harnesses right now and I believe this recall on faulty wiring harnesses needs to be expanded to other models and newer vehicles.

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES — Filed 05/25/2026

While exiting the John C. Lodge Freeway in Detroit at approximately 40 MPH, the brake pedal became stuck halfway during braking and the vehicle did not stop properly on the first brake application. I had to remove my foot from the brake pedal and press it again before the brakes engaged and the vehicle stopped. This has occurred approximately seven times intermittently. The issue creates a serious safety hazard and risk of collision. In addition, the “D” gear indicator intermittently blinks while driving and the “P” indicator intermittently blinks while the vehicle is in Park. Vehicle was previously brought to dealership and issue was reported, but the condition continues intermittently.

VISIBILITY/WIPER — Filed 05/17/2026

While driving on an open highway, my panoramic sunroof spontaneously exploded on [XXX] coming back from Prescott with me behind the wheel, my husband as a passenger, and my dog in the backseat. There was nobody driving in front, near, or behind me. I was not driving near an overpass. The incident sounded like an explosion or gunshot. My husband began to open the sunroof visor to investigate, and glass began dropping into the car. Once we could pull over safely, there was a large hole on my panoramic sunroof. My husband, dog, and I had tiny pieces of glass on us. I took my car to Kia, and they refused to acknowledge that anything, but a rock caused the problem. There are numerous news stories about this being a problem and also recalls for panoramic sunroofs from other dealers like Hyundai, who are made by the same manufacturer as Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER — Filed 04/23/2026

We have lost instrument panel info while driving twice in less than a year, it reboots while driving. We took the vehicle to the dealer and were informed there was no tow hitch as stated in the recall letter. My concern is that my car is doing what is described in the recall letter, (during rebooting the control cluster will not show info such as speedometer or warning lights), we have a blank panel while driving. So it seems KIAs diagnosed solution is not at least the entire problem. When I told the service tech at KIA we were experiencing the same issued described in the recall letter he said there was nothing he could do about it. There seems there is no way to reproduce the problem because it happens randomly and takes about 20 minutes for the system to reboot and get instrumentation back on line. I think KIA needs to be accountable to resolve this life safety situation.

STRUCTURE,UNKNOWN OR OTHER — Filed 05/05/2026

I was driving to work and there was a sound like an explosion or a gun shot and then my sun roof was shattered.

SUSPENSION,UNKNOWN OR OTHER — Filed 01/01/2026

Safety Complaint Description Vehicle: 2025 Kia Sportage Hybrid LX 2025 Mileage: ~6,000 miles Issue status: Ongoing, multiple dealer visits (3 attempts), unresolved Related Kia case number: [XXX] Problem Description The vehicle demonstrates significant highway instability and unsafe handling behavior under normal driving conditions. At highway speeds (approximately 50–70 mph), the vehicle exhibits excessive lateral movement and instability, especially after hitting potholes or uneven road surfaces. The car shifts horizontally after impacts, requiring immediate steering correction to maintain lane position. On grooved concrete highways (such as interstate routes toward [XXX] [XXX] ), the vehicle feels like it is floating and swaying continuously, even without strong wind conditions. The vehicle is also highly sensitive to moderate crosswinds (around 20–25 mph). At highway speeds, this results in noticeable rear-end drift and instability, requiring frequent steering corrections and creating concern about potential loss of control. Overall, the handling behavior is beyond normal expectations for this vehicle class and creates a safety concern at highway speeds. Safety Concern These conditions create a risk of loss of vehicle control, particularly: -After hitting potholes at highway speeds -During moderate crosswinds -On grooved or uneven concrete highways The instability increases driver workload and raises concern about potential accident risk if overcorrection occurs. Repair Attempts The issue has been reported to the dealer and service center three times, but no permanent resolution has been achieved. The problem remains reproducible under normal driving conditions. Additional Notes Concern exists regarding whether proper pre-delivery inspection (PDI) or alignment verification was fully completed prior to delivery, as the issue has been present since early ownership and persists at ~6,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM — Filed 04/02/2026

Oil was being diluted by fuel seeping in from the injectors and the high pressure fuel pump. Vehicle was brought in twice to fix the problem. During the 24-27 Feb 26 repair the high pressure fuel pump was diagnosed and replaced. On 16 Mar 26 I noticed the oil level had risen on the dip stick (after driving ~300 miles) about 5 mm and brought the car back to the Kia dealer for diagnosis and repair. The high pressure fuel pump was diagnosed again as bad and replaced as were all four fuel injectors after they were also determined to be leaking fuel.

UNKNOWN OR OTHER — Filed 03/27/2026

Driving with no other cars around us and no debris anywhere and the moonroof suddenly shattered with a loud noise.

ELECTRICAL SYSTEM,BACK OVER PREVENTION — Filed 05/01/2025

The contact owns a 2025 Kia Sportage. The contact stated that the rear-view camera had become inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, who was initially unable to duplicate the failure. The vehicle was later diagnosed, and it was determined that the failure was with the radio and the camera. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and a case was opened. The manufacturer denied the buyback request. The failure mileage was approximately 10.

ENGINE AND ENGINE COOLING — Filed 01/15/2026

The contact owns a 2025 Kia Sportage. There was no indication that there was an issue while test-driving the vehicle. The vehicle was cleaned by the seller before purchase. The contact stated that while driving for twenty minutes, they noticed there was an abnormal burning /chemical smell detected. The occupants /the contact, and her husband sustained nasal, eye, headaches, dizziness, and irritation occurred, and medical attention was provided. The contact attempted to ventilate the vehicle. No warning lights were illuminated. Additionally, the contact had a (Certified Pre-0wned) CPO warranty. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. Additional letters and emails were sent to Kia, but there was no response. A loaner vehicle was not provided. The failure mileage was approximately 262,000.

SERVICE BRAKES — Filed 10/11/2025

3 times my car has been in for rotors my car is not even a year old 10/25 resurfaced rotors 1/26 brand new rotors 3/26 rotors warped having to resurface the new rotors this shouldn’t be happening on a new car I don’t ride my breaks I have had new cars all my life never had break issues

UNKNOWN OR OTHER — Filed 02/26/2026

On Thursday, February 26, 2026, at 11:48am, the rear panel of my panoramic sunroof exploded. I didn’t see or hear anything fall on top of the sunroof, or any part of the car. I didn’t hear a loud noise that sounded similar to a “boom” sound or thud. As soon as I got in my car, I heard a cracking sound coming from the sunroof panel.

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE — Filed 12/15/2025

On Monday, Dec 15 at approximately 3:30 pm I was pulling into my parking spot in front of my house. The vehicle suddenly revved loudly and shot forward striking a tree in my front yard. If not for the tree would have ended up in the kitchen. When parking I do not have to apply gas once I enter the lot as I can drift into the spot. I barely have to brake to stop the vehicle. The steering wheel airbag deployed, fortunately no serious injuries. The passenger front end was pretty much gone and two big branches were sheared off at ground level. Police responded, report #XXX [XXX] Sheriff office. Vehicle is due to get to the body shop today or tomorrow. Fortunately this happened where it did as if it had been in traffic or around people it could have been very serious. This was also reported to Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING,AIR BAGS — Filed 10/27/2025

After a hard crash from behind and then being pushed into another car, causing severe damage to the front and rear of the car (total loss), the airbags only deployed on the right (passenger) side. In addition, after the crash, the steering wheel was lying at the driver's feet, completely detached from its original position.

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE — Filed 06/10/2025

While driving my 2025 Kia Sportage on the highway with my [XXX] son in the back seat, we experienced a sudden and dangerous malfunction that prompted this report. I was operating the vehicle as intended driving at a safe speed in normal highway conditions when an unexpected alarm sounded and the vehicles automated braking system suddenly and forcefully activated without warning. This caused the car to come to a complete and abrupt stop in the middle of active highway traffic, despite there being no obstacle or reason to brake. The product involved is the 2025 Kia Sportage, specifically its driver assistance and braking systems. I was the driver, and my son was a passenger. We were using the vehicle for normal, everyday travel. As a direct result of the incident, both my son and I sustained injuries. We experienced significant whiplash from the abrupt stop. My son also suffered a twisted spine, and I sustained a torn ligament in my ankle. Beyond the physical injuries, the emotional trauma has been substantial. The fear and anxiety that followed especially for my son have had lasting effects. He remains anxious in vehicles, and Ive struggled with panic and stress when driving or even thinking about being on the road again. This incident was not only physically harmful, but deeply traumatic, and it has severely impacted our sense of safety and trust in a vehicle that was supposed to protect us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES — Filed 12/27/2024

Statement for NHTSA Complaint: I am filing this complaint regarding a 2025 Kia Sportage EX (VIN: [XXX] ) that I purchased, which was sold to me with a defective brake booster. This defect resulted in a complete brake failure, putting my safety and the safety of others at serious risk. When the issue occurred, I lost braking power, which could have led to a severe accident. After bringing the vehicle in for repair, it was confirmed that the brake booster was faulty. Kia of America has only offered to reimburse me for my 1,000 insurance deductible, despite selling me a defective vehicle that should never have been on the road. They have not taken full responsibility for the issue, nor have they provided an appropriate resolution. This is a major safety concern, and I am concerned that other Kia Sportage owners may be driving with the same defect, unaware of the potential danger. I urge the NHTSA to investigate this matter further and take appropriate action to ensure Kia addresses this safety hazard properly. Please let me know if you require any additional information regarding my case. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)