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2021 Kia Telluride Complaints

Consumer complaints filed with NHTSA

370

Total

7

Crashes

4

Fires

9

Injuries

0

Deaths

Most Reported Components

ENGINE
87
OTHER
86
VISIBILITY
79
STRUCTURE
30
ELECTRICAL
27

Owner Complaint Reports

Showing 25 of 370 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11771314

SEATS — Filed 10/15/2026

NHTSA Recall Number 26V430000.

ODI #11770117

ENGINE — Filed 09/25/2026

I was attempting to accelerate on the freeway and the rpms kept going up but it felt like the engine didn't want to shift gears. Suddenly the rpms shot all the way up and then dropped to nothing and I was forced to coast off the freeway, thankfully we were by an exit. The vehicle had zero power and we were unable to move it off the road, despite assistance from passersby. The wheels were locked in place and would not move until the tow truck driver showed up and looked something up online to manually force the car into neutral. (Though it was displayed as being in neutral) This is a 2021 vehicle bought brand new and has been properly maintained. Approximately 2-3 weeks before this, my husband randomly checked the oil and it was about 2qts low. It was filled and seemed to be running perfectly fine so we didn't give it another thought until this happened but now we're wondering if this particular engine is prone to the excessive oil consumption that has been noted in several other kia motors.

ODI #11769911

ELECTRICAL SYSTEM,ENGINE — Filed 09/21/2026

Vehicle was sitting all night and entered the garage in the morning and found the radiator fan at full speed. Car was not running, so backed it out, turned it off and the fan turned back on. Took it to a KIA dealer and kept it for a few days and just stated they couldn't duplicate the issue, although I couldn't get them to tell me technically what they checked. I kept the car parked outside for fear there might be an electrical issue and something overheats. Then was recently out and came out to my vehicle to find the fan running again. This time took multiple videos and it now consistently doing it. Took it home for the evening and disconnected the battery, and in the morning as soon as I reconnected the battery the fan started up to full speed again. Dropped it off to another KIA dealership and it was still doing it and showed it to the service advisor and gave him the videos. They are currently looking at it now. Also, there were never any warning lights or alarms that anything was wrong. There are so many postings out there on this issue on forums, FB, Telluride sites, etc., that I'm shocked there isn't at least a KIA TSB on this problem.

ODI #11769663

SEATS,UNKNOWN OR OTHER — Filed 10/01/2026

Rear seats coming unlocked on there own and will not stay in locked position once pushed back into place this is the second row of seats motor of fold down button keeps running

ODI #11768938

ENGINE — Filed 09/04/2026

On September 4, 2026, my son was driving our 2021 Kia Telluride on the highway at approximately 70 mph with cruise control engaged when the vehicle suddenly began making a clicking noise, followed by a catastrophic engine failure. We observed no oil-pressure warning or other advance dashboard warning before the failure. The sudden failure at highway speed created a significant safety risk. I am the original owner. The vehicle had approximately 115,000 miles at the time of failure. Its most recent oil change was performed on June 4, 2026, at 112,613 miles, approximately 2,400 miles before the incident. The servicing Kia dealership reported that the engine had a hole in it and essentially no oil remaining. The oil filter and drain plug were in place, and the dealership reported no external oil leak that explained the missing oil. An oil-filter-housing leak had previously been repaired in January 2026. The cause of the oil loss and engine failure has not been conclusively established. I am concerned about possible excessive internal oil consumption and the absence of an advance warning before catastrophic failure. I request that NHTSA investigate whether this condition affects other Tellurides and creates a risk of sudden engine failure or loss of propulsion at highway speed. Kia denied my initial request for goodwill repair assistance. The case has been escalated, but remains unresolved. The vehicle and failed engine are available for inspection through the servicing dealership.

ODI #11766606

ENGINE — Filed 09/24/2026

Unfortunately, beginning in June 2025, I experienced a serious engine problem. While driving, the vehicle began sputtering and stalled twice in traffic. I immediately brought it to the dealer, where I was told the engine had no oil, despite no prior warning of abnormal oil loss (no engine warning lights and no leaks). The service department added oil and initiated an Oil Consumption test. On October 4, 2025, the same problem occurred again. While driving, the Telluride began sputtering again, and the dealer again determined that the engine had no oil. I was charged for another oil change and instructed to complete another Oil Consumption test. During this process, the maintenance supervisor acknowledged that excessive oil consumption was a known and serious issue affecting Kia Tellurides and other models, and explained that engine replacement was the appropriate solution. I also observed another Telluride at the dealership undergoing the same type of engine repair. After completing the required testing, the dealer ultimately installed a rebuilt engine in my vehicle to address the excessive oil consumption problem with the original engine. I am now back in the same situation. On September 8, 2026, less than one year after the rebuilt engine was installed, my Telluride once again began sputtering while I was driving. I brought the vehicle to back to the dealer on on September 9, 2026. The service personnel again told me there was no oil in the vehicle, despite it being well within its recommended oil-change interval. More importantly, I was informed that the rebuilt engine currently installed in my vehicle is suspected of having the same excessive oil-consumption problem as the original engine. After following the instructions on yet another engine recheck and Oil Consumption test, I 've been told that the engine is burning oil at an exponential rate.

ODI #11765954

POWER TRAIN,ENGINE — Filed 09/11/2026

I purchased my 2021 Kia Telluride S new, with only 22 miles from the test drive. XXX (approx. 53,000 miles, vehicle age 18 months): The transmission failed while I was traveling approx. 75-80 mph on a major highway in [XXX]. Upon failure, the vehicle suddenly lurched as if the brakes had locked or the parking brake had been applied, nearly causing us to strike our heads on the dashboard and creating a hazardous situation for other traffic. After the failure, the vehicle would only operate in approx. first through third gears and reverse, and would not exceed 25 mph. We were forced to limp the vehicle off a busy six-lane highway. XXX: Due to parts delays, the vehicle was not returned until November 2022 after the transmission work. XXX (approx. four months later): The vehicle developed engine knock and excessive oil consumption. Advised this may have been related to oil degradation while the vehicle sat waiting for parts. Since then, I had to regularly check and add oil between oil changes. Despite low oil levels, no oil pressure warning light ever appeared. XXX (exact date unknown): While opening the sunroof at a stop, a loud crack occurred and pieces of the sunroof track, plastic and metal, fell onto me and my passenger. The glass is intact but became partially stuck open without the track to guide it. XXX: The engine knock worsened and became a squeal while driving approx. 60 mph. The vehicle lost power, requiring me to turn on hazards and coast off to avoid accident. Dealership mechanic advised that the engine had thrown a rod and blown the oil filter housing gasket. The vehicle is currently at the dealership and available for inspection. Kia has denied coverage despite the failure of a component linked to excessive oil loss and a recently extended 180,000-mile warranty, even after the engine threw a rod following a sudden loss of oil pressure. The failed transmission has likely already been disposed of. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11765569

VISIBILITY/WIPER — Filed 08/24/2026

The sunroof on vehicle is not able to open/close correctly due to track/clips broken. Vehicle was purchased used January 2023. The sunroof has been used less than 5 times during this period. I spoke to a service advisor at the local dealership, Bulldog Kia of Athens , Ga. He confirmed that there is a continual issue with this and that He advises customers to NOT use the sunroof after 60,000 miles. With further research, Kia is aware of this issue and has yet to offer a solution. The cost to repair is $6000.00 for a new sunroof. There is a kit that could be used by dealers to repair.

ODI #11764881

ELECTRICAL SYSTEM,SEATS — Filed 04/23/2026

My wife and I purchased a 2021 Kia Telluride brand new a few years ago when we lived in [XXX]. We are currently active duty USAF and brought our KIA Telluride with us here, while stationed in [XXX]. The vehicle is currently under two recalls SC316R and SC374 and is a fire risk. Under these types of recalls, vehicle shipping companies will not transport vehicles on their boats. We know this because we had to have two recalls (SC247F and SC243B) completed before we could have our vehicle shipped from the [XXX] to [XXX]. I am looking for assistance on how to have recalls and warranty service during our assignment here in [XXX]. We've reached out to Kia, opened 3 customer service cases, and have talked to them shortly to try to setup a repair. Then Kia stops communicating and ignores our calls and emails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11751416

UNKNOWN OR OTHER — Filed 06/26/2026

Children helping to unload groceries from trunk. 2 different kids have burnt their legs on exhaust pipe while leaning into car to reach.

ODI #11725589Fire

ENGINE — Filed 02/09/2026

Driving on the highway when all the lights on the dashboard came on and heard a loud sound. Pulled over and noticed flames coming out. The front part of the car 911 was called. An incident report was made. The flames were out quickly. The car was towed and is at the dealership.

ODI #11707297Fire

ENGINE — Filed 11/24/2025

First there are holes in the block from a rod bearing coming off. It was leaking oil and started on fire. There are many recalls and law suits regarding this matter and we shouldn’t be on the hook for putting a new engine in.

ODI #11670899Fire

ENGINE — Filed 07/02/2025

The contact owns a 2021 Kia Telluride. The contact stated that while the vehicle was parked and turned off, there was smoke coming from the vehicle. The contact stated that the engine located on the rear driver's side had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided. The cause of the failure was not yet been determined. A Police report was not filed. There were no occupants at the time of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an impound lot. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

ODI #11604395

VISIBILITY,UNKNOWN OR OTHER — Filed 07/14/2024

The panoramic sunroof hinges on my vehicle snapped and a part of the assembly fell and hit me in the head while I was driving.

ODI #11587469

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 08/01/2023

Here are some basic facts on what has happened: On August [XXX] I was in my driveway, in Mt Pleasant, SC, when my car rolled down my driveway with my two kiddos inside, resulting in me reacting and getting knocked over by the driver side door and the car running over my chest. I had 5 broken ribs, 4 are now titanium, several broken bones, a punctured lung and a torn acl. There is a police report but do not have to upload right now This was reported and Kia had my car for about a month to investigate it and gave us a very brief response stating “After the preliminary investigation results indicate that the vehicle functioned as intended, no issues found with the parking mechanism.” Because of the trauma this has caused me, I made my husband make the car disappear and he sold it to a local CarMax in Charleston. This safety recall came out on March 26th saying cars rolled away and they are updating software so cars do not move with car doors open. Kia is also stating there have been 16 cases not resulting in injuries. The Kia I had is a 2021 within this range and the VIN is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11580152

UNKNOWN OR OTHER,SERVICE BRAKES — Filed 08/01/2023

My car was in park and went into reverse with my two kiddos in the car in my driveway. I tried to jump in but the car door knocked me over as the car rolled faster as I was holding my sweet one year old and ended up rolling over my ankle and chest. [XXX] fortunately ended up with a scratch but I ended up with a broken leg and 6 broken ribs, a punctured lung and torn acl. I am lucky to be alive There is a police report I do not have right now and a ton of medical bills INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11573224Crash

AIR BAGS,FORWARD COLLISION AVOIDANCE — Filed 02/16/2024

On February 16th at about 6 AM, I was in a collision. I was first hit in the front by a pickup truck impacting my frontside, from right to left. I expected my Kia Telluride to engage it's safety features such as, Automatic Emergency Braking, Forward Collision Warning, and at the very least the Airbags, which none of them deployed at anytime during this collision. I was then rear-ended by an 18-wheeler; smashing my entire back window. The 18-wheelers' trailer that it was holding then slide down on the passenger side of my 2021 Kia Telluride. With that my vehicle was then pushed into the guardrail from the impact and power of the trailer falling on the passenger side. My vehicle has been inspected by my insurance company, Geico Inc. as they declared my vehicle a total loss. There was no warnings, or any indicators that my vehicles safety issues were compromised and the date of my vehicles last service by the dealer, Demontrond Automotive Group was October 4, 2023. I have pictures of my vehicle, where it will reflect; The damage the vehicle endured, The airbags intact; and The back window shattered.

ODI #11570087Crash

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 12/01/2023

There were 2 lanes going in the same direction and I was on the right. The road was turning to the right and ended up hitting a car in the lane on the right. Road conditions were wet but no puddling. I depressed the brake pedal to reduce my speed for the turn, but and I kept going as if I hadn't hit it at all. By moving from the right to the left lane, the car was going up a slight bank. There was no skidding, no rumbling from the anti-lock, just a steady forward motion. I was so caught off guard with this unusual movement of the car that I thought my brakes had locked, so I didn't bother try turning the wheel.

ODI #11515156Crash

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 03/12/2023

While driving in a parking garage and going down a ramp to the next level, all of the lights on my dashboard popped on and the brakes stopped working. The emergency brakes failed to work, and we crashed into a wall/air conditioning unit. Luckily, we were going slow since we were in a parking garage and did not hit another car, but if we were on a highway and/ my entire family were in the car, someone could have died not only in my car but in other cars. The vehicle has been inspected by the dealership, but only after 3 weeks, and I've had to call to get any sort of communication from Kia. They have been horrible with communication. They also have not offered guaranteed reimbursement for a rental car nor have they offered a loaner. Insurance has inspected the car from a collision perspective and gave a quote on the damages. There were warning lights on as we were going down the ramp when the brakes went out.

ODI #11481776Fire

ENGINE AND ENGINE COOLING — Filed 06/12/2022

The contact owns a 2021 Kia Telluride. The contact stated while driving approximately 65 MPH there was a loud rattling sound that came from under the vehicle. There were no warning lights illuminated. The contact then pulled over safety. The contact stated there were parts of the vehicle that fell onto the highway. When the contact was on the side of the vehicle they checked under the hood, and located smoke and fire from the engine. The contact exhausted the flames with liquid from a nearby driver. The CHP and fire arrived on the scene; however, the fire was extinguished by the time of their arrival. There was no CHP report filed that the contact was aware of. There were no injuries or medical treatments needed. The vehicle was towed to the local dealer and diagnosed two pistons came from the engine, and it was a catalytic failure. The vehicle currently was being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.

ODI #11461602Crash

AIR BAGS — Filed 04/19/2022

The contact owned a 2021 Kia Telluride SX. The contact stated while the wife was driving 70MPH the vehicle was stuck on the rear driver's side and crashed into a tree. No warning lights were noticed. The air bags did not deploy. The vehicle was towed to an impound yard. The vehicle could possibly be totaled. There was a police report. The driver sustained injuries to the face, head, knee, chest, and shoulder. The passenger sustained back injuries. The spouse drove the passengers in a separate vehicle to the hospital where they received medical attention. The manufacturer was not informed of the failure. The failure mileage was 21,000.

ODI #11458025Crash

AIR BAGS — Filed 03/22/2022

I was broadsided by a chevy cobalt traveling over 40mph. The impact was so great it spun my vehicle. No airbags deployed at all and the rear passenger door took the brunt of the impact.

ODI #11433328Crash

SERVICE BRAKES — Filed 09/11/2021

The brakes on my 2021 Kia Telluride failed while pulling into my side entry garage. The Telluride's brakes went limp, losing pressure and dropped to the floorboard. The Telluride crashed into the interior of the garage, coming to a complete stop after slamming into the foundation of the house. Once stopped, the Telluride could be put in park and braking was restored. Home surveillance captured the event and it is available for viewing at: https://youtu.be/AdJ6tXyK57k

ODI #11430741

UNKNOWN OR OTHER — Filed 08/24/2021

Closed rear hatch door with button on dash (because button on hatch door only works if key is in hand)/walked back to rear of car to walk around/door was still closing and landed forcefully on my head, hitting it 3 times, with no ‘obstacle in path’ safety response, and knocking my feet out from under me, landing me on my butt/door hit head so hard I saw stars, became light-headed, shot pain through my neck/left three bumps on my head, and a headache that has lasted for 3 days/If this had hit a child, we’d be having a much different conversation/The hatch never did release and return to an open position/It continued to close.

ODI #11361397Crash

ELECTRONIC STABILITY CONTROL (ESC) — Filed 09/26/2020

09/26/2020, 2:30PM CST, WHILE VEHICLE WAS IN STATIONARY 'AUTO HOLD' POSITION, STEPPED ON ACCELERATOR, CAUSING VEHICLE TO LURCH FORWARD VIOLENTLY, RESULTING IN A REAR-END COLLISION WITH ANOTHER VEHICLE IN FRONT OF TELLURIDE. FILED UNDER PROGRESSIVE CLAIM #201457380, 09/26/2020.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov