2017 Lincoln MKC Complaints

ENGINE,FUEL/PROPULSION SYSTEM — Filed 07/12/2026

I am filing a formal safety complaint regarding my 2017 Lincoln MKC equipped with the 2.0L EcoBoost engine (VIN: [XXX]). The vehicle has experienced a severe, progressive engine failure caused by internal coolant intrusion into Cylinder 1, directly matching the structural design defect detailed by the manufacturer in Technical Service Bulletin TSB 22-2229. This defect allows pressurized engine coolant to continuously leak directly into the combustion cylinders while driving and during engine rest. This creates an immediate safety risk of vehicle hydro-locking during ignition, sudden mid-drive engine stalls at highway speeds due to severe misfires (Fault Code P0301), and unexpected engine overheating. The manufacturer has knowingly built these open-deck engine blocks with narrow coolant grooves prone to fracturing, creating an ongoing risk of sudden thermal failure and power loss in active traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

BACK OVER PREVENTION — Filed 05/06/2026

Contact owns a 2017 Lincoln MKC. The contact stated that reversing at an undisclosed speed, the rear cross traffic warning system of the vehicle was inoperable. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of failure. The failure mileage was approximately 36,000.

ENGINE — Filed 06/27/2026

Check engine Light P0302 Engine Misfire Cylinder 2. I noticed Low Coolant in the overflow tank. Went to dealer They did a pressure test found coolant Intrusion inside Cylinder 2 open TSB 22-2229 Car or SUV if coolant gets into cylinder can cause engine failure

ENGINE — Filed 05/21/2026

About 3 weeks ago, I was driving, and a red flashing light came on, signalling that my coolant was low. I bought radiator fluid and put it in up to the fill line. I visited my daughter, which is 11/2 hr. away. I checked the radiator reserve when I arrived at her house. The reserve was empty again. I brought it to a local mechanic shop. They diagnosed that I have coolant intrusion in the engine. They said I would need to pay for a new engine around $8800-$9200. I had purchased a lifetime extended warranty when I purchased the car. The Ford dealership diagnosed my car with the same problem as the local mechanic. They said the repair was not covered by the Powertrain warranty do to it being a manufacturing failure. I brought the car home and it has been parked since.

ENGINE AND ENGINE COOLING — Filed 04/30/2026

The contact owns a 2017 Lincoln MKC. The contact stated upon starting the vehicle, the vehicle idled roughly, and there was white smoke coming out of the exhaust. The contact stated that the vehicle was experiencing excessive coolant consumption, and the low coolant temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced due to coolant intrusion. The vehicle was then taken to an independent mechanic, where it was determined that the engine replacement was not required, but the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 135,000.

BACK OVER PREVENTION — Filed 05/26/2026

The contact owns a 2017 Lincoln MKC. The contact received a second notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention) stating that the part was currently available for the recall repair. The vehicle was taken to the dealer, who informed the contact that the rearview camera needed to be replaced; however, the part was not yet available and had been ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part shipment was expedited; however, the dealer had not yet received the part. The contact had not experienced a failure.

UNKNOWN OR OTHER — Filed 05/17/2026

Dear NHTSA Safety Defects Investigation Team, I am filing a safety complaint regarding my 2017 Lincoln MKC involving a child entrapment incident. On 05/17/2026, my vehicle locked itself while the engine was running, the key fob was inside the vehicle, and my [XXX] child was still inside the car. I was unable to gain entry to the vehicle and had to call 911/emergency responders for assistance. It took around 30 minutes from the time the vehicle got locked and for me door to be opened by the towing company sent by the 911 operator. Thankfully, the AC was turned on and my child was unharmed. The vehicle should not have allowed itself to lock under these conditions with the key present inside the cabin. This created a serious safety hazard involving a trapped child. Compounding the issue, the LincolnWay remote access system no longer functions because the vehicle’s original 3G modem became obsolete after U.S. 3G cellular shutdowns. As a result, I no longer had access to remote unlock functionality that had previously been available with this vehicle. Vehicle Information: • Year/Make/Model: 2017 Lincoln MKC • VIN: [XXX] • Approximate Mileage: [INSERT MILEAGE] • Incident Date/Time: 05/17/2026 at 4.15pm • Location: [XXX] Additional Details: • Vehicle was running at the time • Key fob was left inside the vehicle • Doors became locked unexpectedly • Child was trapped inside • 911/emergency assistance was required • LincolnWay remote services were unavailable due to obsolete 3G modem support ending I believe this issue represents a significant vehicle safety concern and request that NHTSA investigate whether similar incidents have occurred in other Ford/Lincoln vehicles equipped with these systems. The 911 call was placed around 4.15pm and I have the receipt from the Towing Service company Please let me know if any additional information or documentation is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE — Filed 05/04/2026

Lincoln MKC 2017 Engine failure due to Coolant leak. Bought new Lincoln MKC 2017. The current mileage is 52, 500. Upon Starting, engine would shake for about 10 seconds. The Engine light would come ON. Engine light would turn OFF and ON for few weeks. The Dealership diagnostic indicated code P0301. I was advised Full Engine replacement. Currently the Engine is not starting at all. I have heard it's a design issue with the Engine. I have contacted multiple Lincoln dealerships, and each one has its own engine replacement costs. Lincoln Concierge declined my request to help in anyway although it seems to be a design issue with the Engine.

ENGINE — Filed 04/07/2026

I took my vehicle to the local Ford dealership for service due to a check engine light being on. They pulled the spark plug and found the cylinder full of coolant and found TSB-22-2229. I called Lincoln and was told they wouldn’t assist me because I fell outside their time and mileage limits. This issue should have been a recall due to their defective engine design. Engine replacement is very costly and the company should take responsibility for this flaw.

ENGINE — Filed 06/13/2025

My vehicle started stuttering & shaking when starting. Then the check engine light came on. It was diagnosed with cylinder 2 & 3 misfire. All spark plugs & coil packs replaced. It got better for about 3 months then the problem came right back. Have replaced coil packs multiple times. Took to dealer who said cylinder misfires were caused from coolant leaking & the only fix was to have engine replaced & quoted $11000. This started at about 95000 miles. Vehicle has had perfect maintenance, all oil changes done on Schedule. Dealer said motor can lock up at any moment & this was a manufacturer error.