2016 Lincoln MKX Complaints

POWER TRAIN — Filed 06/02/2026

Tuesday June 2, 2026 my car went into the shop. At which time the viscous coupler was replaced for the rear AWD differential. This was a Ford OEM Part that had failed. Upon replacing it shut up they found the rear differential gear assembly was in fact also in need of being replaced. The needed part is called a rear final drive. It is now June 30, 2026. My car has been in the shop now for 28 days. The rear final drive part needed is on backorder. “We are more than 100 on the list.” Therefore, I will not be getting my car back any time soon. Upon researching and discussions with dealerships, this is and has been a known problem with the Lincoln and Ford vehicles. However, there has never been a recall, or any justification for this known problem. I would like some answers to why anyone would have to wait that long for a part for their vehicle! I am without a car and will be for an extended period time!

SERVICE BRAKES — Filed 06/16/2026

I am writing to file a formal safety complaint regarding the extreme delay in the recall remedy for my vehicle. Despite the recall being issued months ago, Ford Motor Company/Lincoln has failed to resolve this critical safety issue in a timely manner. Here are my vehicle details: Year/Make/Model: 2016 Lincoln MKX VIN [XXX] NHTSA Recall Number: 25V544 Manufacturer Recall Number: 25S87 Component Affected: Rear Flexible Brake Hoses Description of the Safety Concern: The recall notice explicitly states that a failure in the rear flexible brake hoses can lead to a loss of brake fluid, resulting in increased brake pedal travel and significantly increased stopping distances, which greatly elevates the risk of a crash. Recently, I have started experiencing a noticeable softening in the brake pedal ("increased pedal travel"), which makes driving the vehicle extremely hazardous. When I contacted my local Lincoln dealership, I was informed that they do not have the necessary parts in stock and could not provide a definitive timeline for the repair. As a consumer, I am being forced to drive a vehicle with a known, severe braking defect because the manufacturer has failed to supply the remedy parts. This is a direct threat to my life, my family’s safety, and the safety of others on the road. Furthermore, this prolonged delay is causing me significant financial hardship and stress. I urgently request NHTSA to intervene and hold Ford Motor Company accountable for expediting the parts distribution for this critical safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES — Filed 03/06/2026

My vehicle is very hard to stop . The recall was in August of2025 for my back break hoses, as of today Ford/Lincoln doesn't have the part . This is very Dangerous. I'm financing my vehicle therefore I don't have funds to repair it myself. I'm at risk of crashing and I take my kids to school daily, I'm putting my family life in danger every time I get behind the wheel Please can someone help me keep my family safe

SERVICE BRAKES — Filed 04/03/2026

See attached document for complaint.

ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION — Filed 12/29/2025

FOR THESE LAST SEVERAL MONTHS, NEAR OR AROUND DECEMBER OF 2025 MY 2016 LINCOLN MKX HAS BEEN SHORTING OUT OR HAVING GLITCHES IN THE CENTER CABIN. THE CROSS TRAFFIC SYSTEM AND BLINDSPOT SYTEM FAULT HAVE TURNED ON AND OFF SIMULTANEOUSLY CREATING A SHORT IN THE CABIN RESULTING IN THE ac OR hEAT TURNING OFF AND ON. THIS ALSO CREATES A SHORT WHERE THE THE WINDOWS WILL NOT ROLL DOWN, THE GLOVE BOX WILL NOT OPEN OR THE TRUNK, THE DOORS CANT OPEN FROM THE OUTSIDE. AND MOST SERIOUS, MY KEY FOB WILL NOT OPEN THE VEHICLE. THE lINCOLN DEALERSHIP IS AWARE OF THE PROBLEM BUT HAS REFUSED TO ADDRESS THE PROBLEM BECAUSE THEY CLAIM THEY CANNOT REPLICATE THE ISSUE. THE DEALERSHIP HAS WITNESSED THE PROBLEM, YET THEIR TECH IS NEVER AVAILABLE. THE DEALERSHIP IS AWARE OF THE ISSUE, AND HAS SEEN VIDEOS OF THE PROBLEM BUT REFUSES TO ADDRESS. ORIGINALLY CAR MAX REFERRED THE CAR TO LINCOLN BECAUSE CARMAX CLAIMED THEY DO NOT HAVE THE TECHNOLOGY TO ADDRESS THE LINCOLN'S ISSUES. LINCOLN CLAIMS THEY CANNOT REPLICATE AND THAT I SHOULD WAIT FOR THE CAR TO BREAK DOWN.

ENGINE,FUEL/PROPULSION SYSTEM — Filed 05/15/2026

The internal water pump failed, dumping a half gallon of antifreeze into the engine oil. This caused the engine to suddenly stall and lose all power while driving in the middle of active traffic, creating a severe crash hazard .

SUSPENSION — Filed 05/06/2026

Rear axle joint degraded, the vehicle cannot steer smoothly, indicator shows AWD temporarily disabled; large vibrations and unsafe to drive. In the end the vehicle was having troubles turning directions.

SERVICE BRAKES, HYDRAULIC — Filed 08/29/2025

The contact owns a 2016 Lincoln MKX. The contact stated that while pulling into the ATM at approximately 10 MPH and depressing the brake pedal, the vehicle made an abnormal popping sound, and the brake warning light illuminated. The vehicle was driven to the residence. The vehicle was then driven to an independent mechanic, and was diagnosed with brake failure. The mechanic determined that the rear passenger’s side brake hose had ruptured, and the rear driver’s side brake hose needed to be replaced. The mechanic replaced both rear brake hoses, and the vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a request for reimbursement was made. The manufacturer informed the contact that the reimbursement would be provided once the part for the recall repair was available. The failure mileage was approximately 57,532.

SERVICE BRAKES — Filed 03/27/2026

Unknown Still waiting for solution for possible brake failure. Not comfortable just waiting for an accident to happen while driving.

SERVICE BRAKES, HYDRAULIC — Filed 09/03/2025

The contact owns a 2016 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.