2017 Lincoln MKX Complaints

SERVICE BRAKES, HYDRAULIC,STRUCTURE — Filed 04/01/2025

The contact owns a 2017 Lincoln MKX. The contact stated that while depressing the brake pedal, the vehicle veered to the right. Additionally, the vehicle shuddered while slowing down and while making a turn. The contact stated that while driving downhill and depressing the brake pedal, the vehicle jerked unexpectedly. The trunk warning light was illuminated. The contact was concerned about driving the vehicle. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The local dealer was contacted; however, the part for the recall repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not drivable. The contact was informed that the part was not yet available. The approximate failure mileage was 100.

ELECTRICAL SYSTEM — Filed 06/08/2026

The check engine light is on for periods of time and then goes off. Maybe the sensor is faulty?

SEATS — Filed 12/01/2025

Urgent Safety!!! I called and spoke with Lincoln Client Relations Center regarding two recalls that are for the exact same vehicle I now own; 2017 Lincoln MKX, VIN: [XXX] . The recalls that are in existence for 2016-2018 Lincoln MKX vehicles are NHTSA recalls: 20V414000/Ford 20S37 and NHTSA recall 20V399/Ford 20S35. Both of these recalls explain specifically and exactly what has happened to to my front driver's seat. Representative states that my VIN is not assigned as having this recall. The problem as explained in these recalls are as follows: -front seat wiring harness may chafe against seat frame; leading to potential airbag failure or unintended deployment. Harness wires can become damaged. My seat will go forward/backward, but does not tilt or recline. According to these recalls, it states that power seats have insufficient clearance between main seat wiring harness and metal cushion frame edge. Because different motors rely on different pin outs with that single harness, a partially severed harness will kill specific functions like tilt, and recline). Which is exactly what no longer works. While leaving the track forward/back in tact. And that's all that is working in my vehicle presently. Lincoln rep I spoke with tells me they only issued for certain MKX's, but mine describes the same exact problems. This is a safety hazard for any driver, and Ford/Lincoln should acknowledge this recall is happening to other Lincoln MKX owners . I do hope that the NHTSA will take this seriously as this is a serious safety concern, when you're talking about airbags deployment failure. I do hope that the NHTSA can relist or reissue this recall for additional VINs, including mine. This should not be overlooked. And I do expect that someone will respond back to me so that I can have this repaired at a local Ford/Lincoln dealership without cost to me, the owner. Thank you [XXX] Cell: [XXX] email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEATS — Filed 12/01/2025

I submitted a safety complain on recalls that the Lincoln Client Relationship Center informed whereby my VIN is not included on the recalls I listed from NHTSA complaint I just filed, complaint Number: XXX I also have a case number with the Lincoln Client Relationship Center which is: C-XXX Please reference this number to confirm the conversation I had yesterday with them on this issue whereby I was told that the recall numbers from NHTSA are not assigned to my Lincoln MKX, although the issue my driver's seat is having matches exactly what both of those recalls I stated in my NHTSA complaint [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES, HYDRAULIC — Filed 04/15/2026

The contact owns a 2017 Lincoln MKX. The contact received a recall notice for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts were not available for the recall repair. The contact then stated while driving at at speeds, the brake pedal had become soft and spongy upon depression without warning. In addition, the contact stated that a puddle of brake fluid would accumulate underneath the vehicle near the rear passenger tire. The contact called a local dealer in reference to the failure and was informed that a temporary fix can be made to the failure; the contact declined the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER — Filed 03/19/2026

During a manufacturer-mandated software module update, North Central Ford (Plano, TX) bypassed continuous power supply safety protocols. This negligence caused a voltage drop, interrupted the software flash, and completely corrupted the Accessory Protocol Interface Module (APIM). The dealership returned the vehicle to me, stating the update was complete. The corrupted module failed to power down, causing a severe parasitic drain that completely killed the battery overnight, leaving the vehicle immobilized and immune to jump-starting. The APIM is completely corrupted. The disabled vehicle was towed back to North Central Ford and remains available for immediate inspection. Safety Risks: The corrupted APIM permanently disabled the federally mandated backup camera (violating FMVSS 111) and touch-screen climate/defroster controls, creating severe rear and forward visibility hazards. The module's failure to sleep causes a continuous parasitic battery drain that has already stranded me and introduces a high risk of sudden electrical failure in traffic. Dealer Confirmation: North Central Ford's paperwork confirms they caused the failure. Their Day 1 intake Multi-Point Inspection officially documented my battery in "GOOD CONDITION" prior to service, and their initial invoice explicitly states the update was "UNSUCCESSFUL." Furthermore, after I supplied a new replacement battery for a second diagnostic, they confirmed a U2100 code (Initial Configuration Not Complete), proving the module was electronically wiped during their botched procedure. Prior Symptoms / Inspections: None. The electrical system and screen were fully functional prior to the software update. Inspected solely by North Central Ford. Status: The General Manager dismisses their own diagnostic codes, refuses to repair these technician-caused safety defects under consequential damage guidelines, and is attempting to charge me out-of-pocket, The vehicle remains at the dealership due to active safety hazards.

BACK OVER PREVENTION — Filed 02/22/2026

The contact owns a 2017 Lincoln MKX. The contact stated that after the vehicle was serviced by the dealer under an undisclosed recall repair, the rearview camera and other driver-assisted features became inoperable. The camera was functioning properly prior to the recall repair. The dealer indicated that there was no failure at the time with the back-over prevention camera, and no repair was performed. The manufacturer was notified of the failure. The failure mileage was. 172,500.

SERVICE BRAKES, HYDRAULIC — Filed 03/12/2026

The contact owns a 2017 Lincoln MKX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The brake pedal was soft and spongy. In addition, the service brake warning light was illuminated. The contact depressed the brake pedal to the floor, and the vehicle rolled forward before coming to a complete stop. The vehicle was driven to the residence of a friend. The failure reoccurred. The contact stated that the brake pedal was depressed to the floor to stop the vehicle. The contact's friend, who was an independent mechanic, diagnosed the vehicle and determined there was failure with rear passenger's side brake hose. The contact was informed that the rear passenger's side brake hose needed to be replaced. The vehicle was being repaired. The contact referenced NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts were not available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,779.

SERVICE BRAKES, HYDRAULIC — Filed 03/09/2026

The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

SERVICE BRAKES, HYDRAULIC — Filed 02/24/2026

The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.