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2015 Lincoln MKZ Complaints

Consumer complaints filed with NHTSA

84

Total

4

Crashes

0

Fires

0

Injuries

0

Deaths

Most Reported Components

OTHER
17
BRAKES
16
ENGINE
11
STEERING
8
AIR BAGS
7

Owner Complaint Reports

Showing 25 of 84 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11770611

ENGINE — Filed 09/03/2026

The engine failed due to design flaw in the engine block

ODI #11768009

BACK OVER PREVENTION — Filed 09/17/2025

The contact owns a 2015 Lincoln MKZ. The contact stated that while reversing, the rear-view camera displayed a black screen. The dealer was contacted by phone and made aware of the failure. The contact was informed that parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 62,000.

ODI #11761591

BACK OVER PREVENTION — Filed 09/02/2026

The contact owns a 2015 Lincoln MKZ. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image intermittently operated as needed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

ODI #11761652

STEERING — Filed 09/15/2024

The contact owns a 2015 Lincoln MKZ. The contact stated that while the vehicle was parked and occupied, the contact became aware that the steering wheel was loose. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that there was a recall associated with the failure, however, the VIN was not included. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V167000 (STEERING); however, the VIN was not included. The contact stated that the failure had been occurring for approximately two years. The failure mileage was 160,000.

ODI #11758219

BACK OVER PREVENTION — Filed 09/01/2024

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera intermittently displayed a distorted image and the message "Camera Unavailable - Please Contact the Dealer" was displayed on the instrument panel. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.

ODI #11756668

BACK OVER PREVENTION — Filed 09/13/2025

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera intermittently displayed a distorted image, and the message "Camera Unavailable - Please Contact the Dealer" was displayed. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,000.

ODI #11755618

ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION — Filed 10/01/2025

While in reverse of my vehicle, the back-up camera display either goes completely black, displays an error message or glitches turning itself on/off at random. Referencing recall “25v695“ this recall has been on notice with no follow up since I received the notification letter on October 2025. This is a very high safety risk when in reverse potentially causing a crash with other vehicles, striking nearby objects or worse.

ODI #11755488

BACK OVER PREVENTION — Filed 08/07/2026

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

ODI #11749386

VISIBILITY/WIPER — Filed 07/15/2025

Rearview camera is displaying a distorted image and is sometimes black, with no image, when reversing. This happened for about a month until I paid for replacing the rearview camera. I want to be reimbursed but no parts are available for over 9 months and I can’t get a refund unless parts are available. This is way beyond a reasonable amount of time.

ODI #11743007

BACK OVER PREVENTION — Filed 01/01/2025

The contact owns a 2015 Lincoln MKZ. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera occasionally displayed a distorted image while in Reverse(R). No warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

ODI #11735164

STEERING — Filed 08/24/2025

My vehicle experienced a sudden Electric Power Steering (EPS) failure resulting in loss of steering assist. The dealer confirmed the EPS rack failed and stated this issue has occurred on other Ford vehicles. My VIN is not included in the existing EPS recall, but the symptoms and failure match the recalled vehicles exactly. The repair cost is approximately $5,400. This is a safety‑critical failure that occurred without warning and created a hazardous driving situation. I am requesting NHTSA review this issue for potential recall expansion. Was at a restaurant with my parents and family when the steering failed and had to have it towed to my house about an hour away. Took me several months to try and figure out how to get this repair as the first estimate was $3500, my parents decided to help us get it fixed as we depend on 2 cars, the dealer said the entire rack had to be replaced and now the cost is $5400.00

ODI #11730264

STEERING — Filed 03/02/2026

My car was involved with an accident regarding a pothole and had an immediate loss of electronic power steering upon impact. Upon inspection by multiple certified technicians and adjusters, they noticed corrosion around the same bolts related to a recall for the same vehicle, but a different model/lot production: 15S14/19S26. This was a known corrosion defect, which is allegedly now causing the same issue with this model vehicle, causing extremely dangerous driving conditions which could lead to potential major incidents such as these. This now makes me question every vehicle from Ford Lincoln, or steering component related assembly recalls from corrosion when hitting any kind of potholes or larger contact areas.

ODI #11724741

BACK OVER PREVENTION — Filed 09/16/2025

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the back-over prevention displayed a brief image, nearly causing the vehicle to crash on several occasions. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 100,000.

ODI #11717569

BACK OVER PREVENTION — Filed 02/12/2022

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted and foggy. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

ODI #11712962

BACK OVER PREVENTION — Filed 07/23/2025

The contact owns a 2015 Lincoln MKZ. The contact was advised of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the vehicle on the side appeared on the opposite side in the camera. The contact stated that the failure obstructed the driver's visibility, preventing the safe operation of the vehicle. Several unknown messages were displayed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

ODI #11712110

BACK OVER PREVENTION — Filed 01/20/2026

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while in reverse(R). The dealer was contacted and related the failure to the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 134,000.

ODI #11708315

SEAT BELTS — Filed 01/17/2023

Rear buckle incompatible with child booster seat, pressure has broken the buckle for the inflatable safety belts. Buckle housing has cracked open. This is a common complaint and should be a safety recall

ODI #11704966

ENGINE — Filed 09/08/2025

While driving vehicle the engine shut down for no apparent reason. Light came on said do not attempt to drive, not safe. Was able to get car to a safe area. Was able to restart and get the car home. Brought the car to the dealer, said battery was dead, found water in the truck where the battery is located

ODI #11691226

STEERING — Filed 05/01/2025

The contact owns a 2015 Lincoln MKZ. The contact stated that while driving at an undisclosed speed into the garage, the steering column made a grinding sound while turning off the vehicle. The contact was unable to adjust the steering wheel up and down into position. An unknown dealer and a secondary dealer, Keller Ford (1073 Cadillac Ln, Hanford, CA 93230), were made aware of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

ODI #11687237

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 09/12/2025

The electronic parking brake engages on its own and locks causing the rear tire to lock while driving which then causes friction and the tire to smoke heavily which could cause fire or bad accident. I have replaced caliper, caliper actuator, rotor, brake pad, wheel speed sensor, wheel bearing and nothing has fixed the issue

ODI #11671623

VISIBILITY/WIPER — Filed 06/15/2025

Back up camera not working Glitch and black screen

ODI #11496150Crash

VEHICLE SPEED CONTROL — Filed 10/19/2022

The contact owns a 2015 Lincoln MKZ. The contact stated while stopped at a traffic signal with her foot on the brake pedal, the vehicle suddenly accelerated to approximately 10 MPH and crashed into the rear of the vehicle in front of her. The contact's vehicle crashed two times into the rear of the other vehicle. The contact said she was able to place the vehicle in park (P) and turned it off. The contact stated no warning light was illuminated. The contact stated that the front bumper had nearly detached, the front grill was fractured, and the headlights were not broken. The vehicle the contact crashed into had dents and scratches on the rear bumper, all rear lights were intact. The contact stated that both vehicles were drivable and drove away from the scene of the crash. The contact had not taken the vehicle to a dealer to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.

ODI #11067142Crash

SERVICE BRAKES — Filed 02/03/2018

THIS CAR BECOMES UNCONTROLLABLE ON A SNOW ROAD. IT CAN'T MAKE A TURN WHEN YOU NEED IT. IT GOES VERY UNSTABLE ON A STRAIGHT ROAD. I WASN'T ABLE TO STOP ON A RED LIGHT , AND I WASN'T ABLE TO MAKE A LEFT TURN, TWICE ON ONE 12 MILES TRIP. FIRST I DROVE WITH LITTLE SPEED NO MORE THAN 25 MILES AN HOUR, AFTER, ON SECOND INTERSECTION I STAYED ON A RED LIGHT AND STARTED MY TURNING FROM 0 SPEED.

ODI #10993972Crash

SUSPENSION,LATCHES/LOCKS/LINKAGES — Filed 06/06/2017

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A TURN, THE VEHICLE HESITATED AND THE DRIVER HEARD A POPPING NOISE. THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO A DEALER (DANA FORD LINCOLN, STATEN ISLAND, NEW YORK, 718-983-8700) WHERE IT WAS DIAGNOSED THAT THE A-FRAME WAS FRACTURED AND NEEDED TO BE REPLACED. THE TECHNICIAN ALSO RECOMMENDED A WHEEL ALIGNMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 28,000. PARTS DISTRIBUTION DISCONNECT.

ODI #10677105Crash

VEHICLE SPEED CONTROL — Filed 01/21/2015

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A BUILDING AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200. THE VIN WAS UNAVAILABLE.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov