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2017 Lincoln Navigator Complaints

Consumer complaints filed with NHTSA

32

Total

3

Crashes

1

Fires

3

Injuries

0

Deaths

Most Reported Components

BRAKES
10
OTHER
4
VISIBILITY
4
AIR BAGS
3
ELECTRICAL
3

Owner Complaint Reports

Showing 25 of 32 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11769683

VEHICLE SPEED CONTROL,LANE DEPARTURE — Filed 08/01/2025

NHTSA Complaint — 2017 Lincoln Navigator Output Speed Sensor / Lead Frame Vehicle: 2017 Lincoln Navigator 4WD Transmission: 6R80 6-speed automatic Component: Transmission — Output Shaft Speed Sensor / Internal Lead Frame Current Mileage: 219,000 Complaint description: I am filing this complaint regarding a recurring transmission-related problem with my 2017 Lincoln Navigator. The vehicle has experienced intermittent loss of the vehicle speed signal, and the speedometer will suddenly drop to zero while driving. The vehicle has also experienced intermittent wrench/limp-mode symptoms and abnormal transmission behavior. The vehicle was diagnosed with diagnostic trouble code P0722, Output Shaft Speed Sensor “A” No Signal. The output speed sensor is incorporated into the transmission’s internal lead-frame assembly rather than being a simple externally accessible sensor. This problem is concerning because the loss of the output speed signal can affect transmission operation, shifting, vehicle speed information, and potentially cause the vehicle to enter a failsafe/limp mode while driving. The problem has occurred while driving and can create a safety concern, particularly when traveling at highway speeds. I am concerned that the internal lead-frame/output-speed-sensor design may be prone to failure and that owners may be required to perform a significant transmission repair to replace a sensor that can cause a loss of vehicle speed information and transmission control. I am requesting that NHTSA investigate complaints involving the 6R80 transmission output speed sensor/lead-frame assembly in 2017 Lincoln Navigators and other Ford/Lincoln vehicles using this transmission to determine whether there is a safety-related defect or pattern of premature failure. I am submitting this complaint so that the problem is documented and considered as part of any investigation or safety action involving this component.

ODI #11761435Crash

AIR BAGS — Filed 09/01/2026

The contact owned a 2017 Lincoln Navigator. The contact stated that while traveling at 40 MPH, the vehicle struck the front passenger side of another vehicle that made an illegal U-turn at a higher rate of speed. The vehicle spun out and came to a stop after crashing into a bus occupied by children. No air bags deployed, and the contact believed the air bags should have deployed. The vehicle was towed to a tow yard. A police report was filed. The vehicle was destroyed. Two individuals were injured. The contact was driving and sustained injuries to the head, neck, shoulders, knees, legs, chest, right elbow, right arm, and internal bruising from the seat belt. The other person sustained unknown injuries. Medical attention was required for the injuries sustained. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 140,000.

ODI #11736281

STEERING — Filed 05/05/2026

The contact owns a 2017 Lincoln Navigator. The contact stated that upon start of the vehicle, both the "Hill Start" and "Service AdvanceTrac" warning messages appeared on the instrument panel. The steering wheel had become stiff as a result of the failure and the contact used excessive force to steer the vehicle home. The contact initially assumed the failure was related to battery; however, after replacing the vehicle's battery, the failure persisted. The contact then called the dealer who informed him the failure was likely related to the steering rack. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 162,000.

ODI #11724124

SERVICE BRAKES — Filed 03/13/2026

The vehicle has a severe brake fluid leak. There is a recall for the issue. I called the local Lincoln dealership Ford Mill Lincoln SC and they said there was nothing they could do. I explained to them that there was a safety recall. They refused to fix the vehicle under the recall. The car is very unsafe to drive and the manufacturer is not offering any assistance to fix the defect.

ODI #11723581

BACK OVER PREVENTION — Filed 03/11/2026

The contact owns a 2017 Lincoln Navigator. The contact previously received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available, and the rearview camera intermittently displayed a blank or distorted image. The contact stated that when the part for the recall repair became available, the vehicle was taken to the dealer; however, after the dealer inspected the rearview camera, no failure was found. The rearview camera was not replaced. The dealer informed the contact that the rearview camera would be replaced as necessary. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.

ODI #11721335

ENGINE,FUEL/PROPULSION SYSTEM — Filed 03/01/2026

problem is when you go to check the oil do you think you’re gonna find a low oil situation and what happens is the oil is actually overfilled however it’s not overfilled because you put too much oil in it. It’s overfilled because gasoline is leaking into the oil pan. So the oil is diluted and it actually doesn’t even seem like oil. It seems like dirty gas. That’s how much gas gets into it. Supposedly this is a known issue after searching it on the Internet, this is known, and it happens with this making my vehicle. The manufacturer should be responsible for fixing it. Supposedly the fix is either changing the fuel pump or fixing the valves or maybe a combination of both either way the consumer should not be stuck with this. This is a design error or defect. It says there’s also a problem with the gasket I feel I should not have to pay to get this fixed. This is a designed defect and they sold the car this way knowing afterwards that there’s an issue with it. My crank case is filled with gas when I pull the dipstick out. It drips like water. If you look at the full line on the dipstick it’s about 1 inch over the full line and the oil is virtually useless. The car also runs an idles rough and it’s constantly idling up and idling down and that’s probably because the gas is leaking into the engine. Please look into this and I appreciate anything you can do. This is definitely a Ford issue. They should be responsible there’s nothing I did to this particles this problem. I maintained my vehicles. I did everything I was supposed to do and this problem arose because it’s defect in the car quite frankly if I would’ve known it, there’s no way I would’ve bought it. I feel the public should know about this and I feel that they should be responsible to fix it. Thank you very much. I appreciate all your help in time. Please feel free to contact me if you have any questions thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11699214

BACK OVER PREVENTION — Filed 11/13/2025

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

ODI #11687841

FUEL/PROPULSION SYSTEM — Filed 07/19/2025

The throttle body went bad while driving 55mph and 35mph. Over 5 times I could not accelerate while stepping on the gas peddle and it would stall out trying to get it to ford on the same road for 5 miles. I had to quickly stop and turn it back on with my flashers going less than 35mp on a 55mph road. This happened at first going around a corner you can not stop on due to no visual on the other side which would cause a wreck stopping there. The problem was confirmed by Coughlin of Heath Ford and they were the ones that fixed it. There was no warning of the throttle body going bad until it happened at that moment and repeated to happen as I tried to get it to ford on the same road it was happening on into town. The check engine light did come on but it it would go on and off during the situation until it finally stayed on after a few minutes. There is a photo of the report attached to this document.

ODI #11678745

SERVICE BRAKES, HYDRAULIC — Filed 03/06/2025

The contact owns a 2017 Lincoln Navigator. The contact stated that while inspecting the vehicle, it was discovered that there was an unknown fluid leaking from the rear of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact later received notification of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 58,000.

ODI #11671843

UNKNOWN OR OTHER — Filed 03/01/2025

Back-up camera quit working about 3 months ago, 2025. There is a recall for the 2018 cameras but this is a 2017. Please include the 2017 year in the recall list. This issue poses a safety hazard when backing. Driver can not see what is behind the vehicle or if it is in a dangerous position. Since this is a SUV sized car the side mirrors are not adequate to safely see what is behind the car when backing. We have had a few close calls but no injuries yet.

ODI #11671838

EXTERIOR LIGHTING,UNKNOWN OR OTHER — Filed 03/15/2025

Recall number 25S08 for side mirror lighting, the disconnect remedy is unacceptable. These side lights provide safety measures for exiting and entering the vehicle. As older adults seeing the fold out step in the dark is necessary. If these lights are disconnected due to the recommended remedy from Ford then there is a fall hazard for owners who don't see well at night. The steps could be missed resulting in a fall. WE request the lights be replaced or repaired NOT disconnected. Recall documents mailed from FORD/Lincoln to my address March and June 2025

ODI #11663863

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION — Filed 05/29/2025

the rearview camera does not always come on when the vehicle is put in reverse. It appears to be the same issue as the newer Lincoln navigators and other fords for which a recall was just issued. The recall number for Ford is 25S49. The recall needs to include the 2017 navigator as well. You can not see behind the vehicle when the camera malfunctions The vehicle has not been to the dealer for the issue yet when the camera does not work there is a error message

ODI #11662320

VISIBILITY — Filed 05/01/2025

See attached document for complaint.

ODI #11656186

VISIBILITY — Filed 04/22/2025

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (Visibility); and the remedy was available, and the vehicle was scheduled for the repair. The vehicle was taken to the dealer, who informed that the contact that the recall remedy called for the dealer to disconnect the LED light wires. The contact expressed dissatisfaction with the recall remedy, stating that she believed simply disconnecting the LED light wires did not constitute a repair. The manufacturer was made aware of the issue and confirmed the recall remedy. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11652608

VISIBILITY — Filed 04/03/2025

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the contact was concerned that the recall repair was not an adequate fix. The local dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11630287

FUEL/PROPULSION SYSTEM — Filed 12/12/2024

I’m a snowbird and in the past 18 months, of which I was in Iowa for 12 months of this time, the dealership has replaced the fuel pump five times. I’m scared to take this vehicle out on the highway. The module that controls the fuel pump has been replaced once. The third replacement I didn’t even get off the dealers lot before it quit

ODI #11618165

POWER TRAIN — Filed 09/25/2024

Driving down freeway and vehicle suddenly downshifted and the wrench light came on along with the airbag light, the blind spot detection sensors indicated not working, and more. Had to stop car and restart. Happened several times. Found out it is a problem with the 6R80 Transmission lead frame which has a recall with Ford F-150s but not on Lincoln.

ODI #11575290

BACK OVER PREVENTION — Filed 02/04/2024

The contact owns a 2017 Lincoln Navigator. The contact stated while reversing, the rear-view camera image was blue. The contact stated that the failure had been recurring while reversing. The vehicle was taken to the local dealer, where it was diagnosed that the rear-view camera had failed and needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 69,000.

ODI #11567623

SERVICE BRAKES — Filed 01/18/2024

The brake booster on a 2017 Lincoln Navigator does not work properly, causing increased force to brake, a brake pedal that does all the way to the floor, and increased distance to come to a full stop. A recall was issued (22V-150/22S11) on the master cylinder and brake booster. The master cylinder was replaced in November 2022 (prior to my ownership) but not the brake booster. The brakes have been an issue since I purchased the car in January 2023. I tried several times to get the dealership to assist me but was never able to get the help that I needed. I recently took the car in to have the brakes addressed and now have to pay out of pocket to have the brake booster fixed. I was told that the warranty for a recall is only good for 12 months which I was never informed of at the time of the vehicle purchase.

ODI #11541972

SERVICE BRAKES, HYDRAULIC — Filed 08/22/2023

The contact owns a 2017 Lincoln Navigator. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal due to traffic ahead; however, the brake pedal went to the floorboard. The contact stated he was forced to swerve into the next lane to avoid a crash. The contact stated that the "Check Brakes" warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and advised the contact that the brake master cylinder was leaking and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) and informed to take the vehicle to a local dealer. The contact drove the vehicle to the dealer where it was diagnosed and determined that the brake master cylinder needed to be replaced; however, the contact was informed that the VIN was not included. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 145,000.

ODI #11541058

VISIBILITY/WIPER,BACK OVER PREVENTION — Filed 07/21/2023

My vehicle is a 2017 Lincoln Navigator. The Backup Camera works maybe 50% of the times that I attempt to back up. I understand that Lincoln has a recall on other Lincoln vehicles for this issue, but not for the Navigator. The Cross Traffic Alert does not work. In combination, attempting to back up has a real potential for a vehicle crash or pedestrian injury, especially in parking lots, for drivers of the Lincoln Navigator. Thank you.

ODI #11537363Fire

ELECTRICAL SYSTEM,STRUCTURE — Filed 03/01/2023

Driver side sideview mirror caught on fire twice. Once 30 min after the car wash with the engine running. Second time immediately after the car wash upon using a power seat button and turning engine off. Mirror replaced after second incident. Wires insulation melted inside of the mirror.

ODI #11515592

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY — Filed 04/05/2023

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System); however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11434939Crash

SERVICE BRAKES — Filed 09/25/2021

The brakes on my car stopped working and this caused me to crash into a wall. This accident caused by my brakes failing nearly killed me and put others at risk. There were no recalls, or warnings about the brakes failing before the accident.

ODI #11343220Crash

AIR BAGS — Filed 11/22/2016

TL* THE CONTACT OWNS A 2017 FORD NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WAS CUT OFF BY AN 18-WHEELER, WHICH FORCED THE CONTACT'S VEHICLE INTO THE LEFT LANE, CAUSING THE VEHICLE TO CRASH INTO THE REAR OF THE VEHICLE IN FRONT ON THE FREEWAY, WHICH IN TURN SET OFF A CHAIN REACTION. THE AIR BAGS DID NOT DEPLOY, HOWEVER, THE COMPUTER INDICATED THAT THE AIR BAG DEPLOYED. THE CONTACT SUSTAINED A SPINAL CORD AND HAND INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT WAS NOT TOWED. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80. THE VIN WAS NOT PROVIDED.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov