2019 Lincoln Navigator Complaints

POWER TRAIN — Filed 12/01/2025

The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at 40 MPH, the transmission unexpectedly downshifted. Additionally, while slowing down and driving under 40 MPH, the transmission experienced a rough downshift, causing the passengers inside the vehicle to lunge forward from their seats. The vehicle was taken to an independent mechanic, who flushed the transmission, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

SEAT BELTS — Filed 07/07/2026

I was driving my car about 30 miles an hour when my driver’s side seat belt suddenly locked down on me painfully. Also when that happened it sounded like a gunshot went off and it smelled like smoke. I did not hit anything or apply my brakes suddenly to cause the seat belt to engage.

POWER TRAIN — Filed 06/13/2026

On Saturday, June 13th, 2026, while merging on to the I-10 freeway heading east, completly without warning, my transmission dropped completely out of gear cancelling acceleration and acted like I had put the transmission in neutral (I had NOT). This caused my vehicle to slow down abruptly with a large vehicle bearing down on me in my lane at freeway speeds (55+). The other vehicle was able to avoid me (just barely) so no accident occurred. I moved towards the side of the road but before I could bring my vehicle to a stop the transmission re-engaged with a violent "BANG" and I was able to accelerate once again. This is not the first time this has happened (transmission dropping out of gear). I have had the vehicle checked out by mechanics at a local Lincoln dealer who could not duplicate the occurrence. Until recently, I was not aware this problem was not unique to just my vehicle. I had thought it was a conflict with my speed control but at the time of this incident the speed control was not engaged. Apparently, this issue has been experienced by many 2019 Lincoln Navigator owners. It would appear a safety recall is in order so as to prevent an injury /deadly accident which could have easily happened to me and my family in this incident.

ELECTRICAL SYSTEM — Filed 04/13/2026

Around mid XXX got into my vehicle I started it up my navigation screen was black and no music would play did not know why it was not working anymore so when I got home I reached out to Ford by email was texting back and forth they had me perform some steps said would bring the system back up that did not work so he wanted me to take it to dealer I did not because they want to charge around $200.00 to look at your vehicle I called Ford by phone as well as Lincoln inquired about recalls on 4-13-26 they also tried to troubleshoot the problem still nothing I spoke with Sandra, Tylor I even asked to speak with upper management about my issue Tylor said he would submit request but went on to say he do not think they would call me back and I also spoke with Dan from Lincoln Apps department they all directed me to the dealer no one offered to waive the for them to look at my vehicle to see what’s wrong and why the system just stopped working like that so have never had a vehicle where the radio just stopped working never happened and my navigation screen is black screen my husband did go and talk with a Ford dealer last week about my vehicle he did not have the vehicle with him put the person did say it what he was stating it seems that it may be a modular it it would run over $2,000 to fix it I’m not sure if my vehicle is involved in this recall 26C27 or 26V372 I feel I should not have to pay for the dealer to inspect my vehicle to see if it’s something wrong on their end thanks for the help in this matter [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT BELTS — Filed 05/01/2026

The contact owns a 2019 Licoln Navigator. The contact stated while the vehicle was parked, the front driver and passengers seat belts retactators seized. The vehicle was taken to the dealer where it was diagnosed with failed front drivers and passenger seat belts retractor. The contact was informed that the front driver's and passenger's seat belt retractors needed to be replaced. The vehicle was not repaired. The contact was informed of an open recall assoicated with the contact's VIN, NHTSA Campaign Number: 26V344000 (Seat Belts) however the parts were unavailable. The contact was advised to contact the NHTSA Hotline and report the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately

SEAT BELTS — Filed 05/15/2026

Our vehicle is part of a recall of the seatbelts and there is no remedy from the Ford motor company for this yet. Due to safety issues, I feel this needs to be addressed as soon as possible.

POWER TRAIN,UNKNOWN OR OTHER — Filed 05/01/2026

The transmissions down shifts extremely hard, causing an abrupt wheel speed reduction. It starts doing this after you have driven the vehicle about 15 minutes....before that it operates correctly but once you hit 15 minutes of drive time, it is neck jolting! Driver and Passenger Mirrors have a mind of their own. They will be in position, you start backing out of a spot and they start moving until they get so out of place they start popping. This is dangerous due to possibility of running over someone or possibly hitting another vehicle. You have to put the vehicle in park, reset the mirrors, then start backing out again.

UNKNOWN OR OTHER — Filed 12/31/1969

Backup camera works intermittently. Only works ~20% of the time

POWER TRAIN,UNKNOWN OR OTHER — Filed 03/07/2026

The vehicle is a 2019 Lincoln Navigator. The component that failed is the transmission. The vehicle experienced a sudden transmission failure resulting in loss of normal drivability. The issue is currently available for inspection at the repair facility upon request. This failure created a safety concern due to loss of power, hesitation, and unreliable shifting, which can increase the risk of collision, particularly in traffic or during acceleration. The problem has been confirmed by the dealership and independent repair facilities. Multiple repair professionals indicated that this failure is consistent with a known issue addressed by a Ford Technical Service Bulletin (TSB), suggesting this is not an isolated incident. The vehicle has been inspected by the repair facility. The manufacturer has not directly inspected the vehicle to my knowledge. There were no significant prior warning indicators that would suggest imminent failure. Any symptoms prior to failure were minimal or not clearly indicative of a major transmission issue. Based on information from repair facilities, this appears to be a known defect pattern rather than normal wear or maintenance-related failure. The use of a TSB instead of a recall raises concerns that a broader safety-related defect may not be adequately addressed. This failure occurred after proper maintenance and outside any initial waiting period for warranty coverage. The issue appears systemic and warrants further investigation.

ELECTRICAL SYSTEM — Filed 04/09/2026

Odometer Fraud. The contact purchased a 2019 Lincoln Navigator. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 81,183. The contact was informed by the warranty company, and based on a Carfax Report, the mileage was 97,000.