2020 Lincoln Navigator Complaints
Consumer complaints filed with NHTSA
29
Total
2
Crashes
2
Fires
0
Injuries
0
Deaths
Most Reported Components
Recent Complaints
SEAT BELTS — Filed 07/18/2026
The contact owns 2020 Lincoln Navigator. The contact stated while driving 20 MPH, occupied with his wife in the vehicle, he heard a loud explosion noise coming from inside the vehicle, and as his wife leaning forward the seat belt deployed on his front passenger side of the vehicle causing his wife to sustain whiplash and brushing to her chest. A dealer or An Independent mechanic was not contacted. The vehicle was not taken to an independent mechanic or dealer for dignanoses. The manufacturer was not notified of the failure mileage was 124,000. The contact was relating the failure to NHTSA Campaign Number:25V197000(SEATBELTS) However, the part to do the recall repair was unavailable. The approximate failure mileage was 55, 884.
POWER TRAIN — Filed 05/15/2026
CDF Drum Failure is a known issue to Ford. They have issued a technical service bulletin (TSB 22-2428) to replace poorly designed components that have since been redesigned. The failure mode can cause violent gear shifts (from gear 10 to gear 1) at high speeds, which is a significant safety concern. While driving on the highway, the transmission would not shift between gears and the car lurched. Check engine light came on and I exited the highway immediately. I took my vehicle to be looked at, and they diagnosed the problem as CDF Drum failure. Ford needs to take responsibility for their problematic design in these vehicles.
EXTERIOR LIGHTING — Filed 04/03/2026
Both front headlight and rear headlight seals are faulty resulting in a water leak, causing headlight and taillights to become inoperable at 60k miles.
POWER TRAIN — Filed 10/01/2025
2020 Lincoln Navigator, 10R80 transmission. Following two full transmission replacements, torque converter replacement, valve body replacement, and transmission pump repair, vehicle continues to exhibit hesitation under acceleration, harsh and delayed shifting, loss of power, shaking beginning at approximately 28-30 mph felt through the floorboard, and abnormal fuel consumption. Independent tire shop ruled out tires as cause. Safety Recall O1 for PCM reprogramming remains incomplete on this VIN despite multiple service visits. Vehicle has been at dealership since early-March with no confirmed repair date or Ford engineer visit scheduled
POWER TRAIN — Filed 04/24/2026
On [XXX] at or about [XXX]., I was traveling on the highway while going up hill to pass a slow moving vehicle, in the passing lane, suddenly lost total acceleration in which a wrench light appeared as if the transmission disengaged. I was able to coast to the into the driving lane, to get to the shoulder of the road in which the transmission engaged back at about 10mph. I was able to continue slowly, to my destination but at lower speeds the vehicle was shaking and shifting hard. I had just purchased this vehicle, used, only having same for about a month. I had to have the vehicle towed back to the place where I purchase same, due to transmission failure on 04/25/26. To A Better Way Wholesale Auto, 49 Raytkwich Road, Naugatuck CT 06770 I waiting for a service report in what needs to be repaired or replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN — Filed 02/07/2026
Transmission issue: Not shifting properly while on the highway and almost causing a crash by loosing power and shifted into neutral after attemting to accelerate. The next time it occured the transsmission would not down shift and I was not able to accelerate.
ENGINE — Filed 02/08/2026
Regularly maintained 2020 Lincoln Navigator at 78,000 miles experienced engine failure with no warning. No check engine light until we experienced power issues and engine shuttering. We took the vehicle directly to the mechanic within an hour of check engine light. They changed the oil and said to go to the dealer. Dealer assessed the vehicle as follows: Bottom end failure of the short block which caused a knocking noise. Confirmed metal debris in the engine oil. Seals failed and leakage occurred. Recommend complete engine replacement. This is the same issue occurring in newer models. Recalls and class action lawsuits filed due to this exact issue. This is premature engine failure requiring complete engine replacement on a 5-year-old vehicle. Major safety concern since the engine can seize up at any time. Imagine going 70 miles per hour down the highway and your engine seizes up with semi trucks around you, and your entire family is in the vehicle. This is beyond unacceptable. Now Lincoln expects us to pay $15,000+ for a new engine. Federal and state oversight organizations are created and funded by our taxpayer dollars to stop these problems and hold these manufacturers accountable. Please do something about this failure.
POWER TRAIN — Filed 01/31/2026
Faulty Transmissions even after replacement. Fluid leaks and abrupt starting / stopping with it. Dealers can't seem to figure it out and have become a safety issue
ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE — Filed 09/02/2025
The collision warning doesn't warn sometimes. Nothing goes off when Im approaching and or have slammed on my breaks to avoid a collision. Sometimes it goes off at a great distance when it doesn't make sense to go off. I just bought the car used and have noticed this a lot. Also sometimes lane departure corrects and sometimes it doesn't. Something is off.
ENGINE — Filed 08/14/2025
Catastrophic engine failure on 2020 Lincoln Navigator at 93,000 miles. Oil contamination in cylinder 6 caused complete compression loss due to piston ring failure. The engine suffers from failed cam phases and excessive carbon build up which are known failure points of this engine. Ford Technical Service Bulletins 20-2423 and 23-2143 document this as a known manufacturing defect for vehicles in my build timeframe, proving Ford was aware of this problem before production. This is premature engine failure requiring complete engine replacement on a 5-year-old vehicle. The failure pattern matches ongoing class-action lawsuits against Ford for EcoBoost engine defects. Safety concern: Catastrophic engine failure without warning while driving creates risk of sudden loss of power and potential accidents. Lincoln customer service has admitted these vehicles have this issue but refused escalation despite documented manufacturing defect and broken multiple callback promises. Request NHTSA investigation into 2020 Lincoln Navigator 3.5L EcoBoost engines for premature piston ring/compression failures related to carbon buildup and failed cam phasers as documented in Ford's own service bulletins.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
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