2024 Lincoln Navigator Complaints

ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION — Filed 02/16/2026

Placing the vehicle in reverse we backed into a concrete piller and none of the safet sensors allerted us to the object.

ELECTRICAL SYSTEM,SEAT BELTS,SEATS — Filed 11/20/2024

On May 26, 2024, I entered into a lease agreement for a Lincoln Navigator vehicle manufactured and warranted by Lincoln Motor Company. This vehicle subsequently developed multiple serious and dangerous safety defects, including uncontrolled and spontaneous seat inflation, failure of seat pump systems, infotainment system failure including loss of backup camera and safety display systems, unexpected closure of side mirrors while driving, and continued seat movement and mechanical activation after the vehicle was powered off. These defects presented a direct and substantial risk to occupant safety. On multiple occasions, uncontrolled seat inflation physically restrained and trapped an occupant, including a minor child, by causing the seat structure to expand while the seatbelt locking mechanism engaged, restricting the occupant’s ability to exit the seat. These events occurred while the vehicle was in operation, including while traveling on a public freeway, creating an immediate and dangerous safety hazard. Lincoln Motor Company and Galpin Ford were repeatedly notified of these safety defects. On January 6, 2025, the vehicle was delivered to Galpin Lincoln, an authorized Lincoln Motor Company repair facility, for emergency repair due to these ongoing and escalating safety failures. Lincoln Motor Company retained possession of the vehicle for approximately eighty-three (83) days. During this time, Lincoln Motor Company admitted in writing that critical seat systems and associated pump mechanisms were not functioning as designed. Lincoln Motor Company further admitted that no repair remedy existed for certain infotainment and software-related system failures due to lack of available corrective software or engineering solution. Despite these admissions & despite exceeding statutory repair period thresholds, Lincoln Motor Company failed to repair myriad safety hazards on our Navigator leaving us with an inoperable vehicle.

POWER TRAIN — Filed 04/20/2025

The contact owns a 2024 Lincoln Navigator. The contact stated that while driving approximately 55 MPH on several occasions, the transmission independently shifted into neutral(N). The contact stated that during each failure, the drive(D) button was pressed without depressing the brake pedal first. The contact stated that an undisclosed message was displayed. The vehicle was taken to the dealer on three occasions; however, the dealers were unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 1,700.

SERVICE BRAKES, HYDRAULIC — Filed 01/14/2026

The contact owns a 2024 Lincoln Navigator. The contact stated that while driving approximately 30 MPH, the vehicle abruptly stopped in the middle of the roadway. During the failure, the message "Check Brake System" was displayed. The vehicle was taken to the local dealer who was unable to duplicate or identify the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 25V488000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 23,000.

SUSPENSION,WHEELS — Filed 07/16/2025

The vehicle vibrates, specially over 50MPH. Problem reported 3 times to Lincoln. Lincoln claims they know there is an issue with 2024 navigators drivability, but cannot offer a solution at this time.

SUSPENSION — Filed 03/01/2025

Tires keep losing balance. From my initial test drive of this new 2024 Lincoln Navigator L, I have noticed a rough ride and vibrations, especially at highway speeds. Initially, 1 tire was identified as not being able to be road force balanced within spec as the cause of the vibration and that tire was replaced. Within a short period of time, the rough ride and vibration issues reoccurred, and the dealership stated that two additional tires were determined as no longer being able to be road force balanced within spec and needed to be replaced. It was then suggested that all 4 OEM Pirelli tires be replaced with a full new set of Michelin tires. Shortly thereafter, the rough ride and vibration issues cropped again and it was determined that all four Michelin tires would no longer road force balance within spec and they were replaced with an all new set of four Michelin tires. Those tires have now been road forced balanced twice more, with tires needing to be rebalanced. Even though the dealership service departments have tried, no underlying suspension issues have been identified as causing all these tires to need rebalancing. I have even taken my vehicle to an independent tire shop to assess if tires are out of balance, and they verified that they were and performed a road force balance on them, however within a matter of weeks the tires needed to be rebalanced again. In total, in the 4 months that I have had this vehicle, it has been at the dealership service department for more than 25% of the time with no determination as to what the underlying cause of why tires need to be rebalanced so frequently, or fail to the point that they no long rebalance and need to be replaced.

FORWARD COLLISION AVOIDANCE — Filed 04/02/2025

When driving with the Cruise control Activated, after the brake has been applied or the cruise control cancel button is pressed, the Forward collision warning and Automatic Emergency Braking system doesn't appear to be active. The sensors do not detect a car in front until either Cruise control is re-engaged, or the Cruise Control system is turned of completely. Dealer has verified that this behavior is similar to another car of same model and year. Dealer has inspected and said that it appears to be designed to work that way, but will talk to senior manufactures technical resources.

SUSPENSION,WHEELS — Filed 03/01/2025

From the initial test drive, I have felt an unusual vibration felt in both the steering wheel and seat while driving the vehicle. This vibration becomes more pronounced at higher speeds, especially after 70+ MPH, but still noticeable at lower speeds at 45+ MPH. Tires were initially blamed as the underlying cause, and the original tires were completely replaced within the first month of ownership, but the problems continued. Subsequently, at the 2nd month of ownership, the new set of tires were completely replaced again (this is now the 3rd set of tires), and the problem still persists. Dealership tells me that Lincoln engineers are aware of this situation, and that other owners of the 2024 Lincoln Navigators and 2024 Ford Expeditions have complained about this same concerns. Besides the vibration, the ride quality of the vehicle is terrible, and appears to me that the adaptive suspension is not performing as expected. I had a 2022 Lincoln Navigator which did not have any of these issues, and I know how this vehicle should ride and feel, and I know that this particular vehicle is not handling and riding as designed. Vehicle has less than 3000 miles on it and is on its third set of tires, and the underlying issue has not been identified.

SUSPENSION,POWER TRAIN,WHEELS — Filed 03/05/2025

I bought new 2024 Lincoln Navigator in March 2025. From day 1, the vehicle rattles and vibrates above 40mph. The vibrations are high pitched and lead to whole car shimmering. I had all four tires and wheels replaced by the dealership. The vibrations are significantly intense when compared to normal road feedback. The vibrations lead to excessive fatigue and tiredness over long distances travel. Lincoln has issued service bulletin and no fix has been found so far.

EXTERIOR LIGHTING — Filed 04/30/2025

When driving with automatic brights, occasionally when it automatically switches to dim, the dim lights will shine only about 10 feet in front of the car. When it does this, it shines so bright directly in front of the car, the brights won't come back on. It is also a very harsh demarcation so that it is completely dark beyond 10 feet and to the sides. You can shut the car off and back on and it corrects it. This happened on my way to work in the dark right before I hit standing water in the road under a narrow bridge. It nearly caused me to have an accident. The dealership fixed this issue once and recorded that they replaced some melted wiring and connectors. It is happening again and has been reported to the dealership and to Lincoln Customer Service.