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2022 Lucid Air Complaints

Consumer complaints filed with NHTSA

23

Total

5

Crashes

0

Fires

0

Injuries

0

Deaths

Most Reported Components

ENGINE
6
OTHER
5
FUEL SYSTEM
3
WHEELS/TIRES
3
AIR BAGS
2

Recent Complaints

ODI #11656717Crash

AIR BAGS — Filed 03/03/2025

The contact owned a 2022 Lucid Air. The contact stated that while making a left turn, another vehicle crashed into the passenger side of the vehicle. The air bags did not deploy upon impact. The contact nor his wife were injured and a police report was filed. The whereabout of the other driver are unknown. Despite the accident, the contact managed to resume normal driving operation. The vehicle was taken to an independent repair shop for repair; however, the contact was informed a month later that the vehicle was a total loss. The manufacturer was notified of the failure but was offered no assistance. The vehicle was destroyed. The failure mileage was 7,495.

ODI #11628950Crash

STEERING,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE — Filed 11/09/2024

I want to inform you about a potential safety issue regarding the Lucid Air. A few weeks ago I was in an accident in a parking garage and I believe this was due to a malfunction in the car. The reason I am writing this letter is in hopes of preventing future accidents. In this case, luckily no one was hurt but considering the extend of the damage, that could have easily not been the case. I was coming down the ramp of a parking garage and making the 180 degree turn common in parking garages. As I was making the turn in the last 90 degrees, the car locked up and accelerated at a very rapid rate. My car and the car I hit were totaled with even extensive damage to another car also. A very high speed would have been required to cause so much damage. Please see attached videos and photos. Of note, one time before my Lucid completely shut off while driving on our local loop requiring to be towed to Lucid to be fixed. Let’s see I can’t scroll that watch I can’t get down here blue color, BMW, famous color. That’s literally the one but the red for this. T We never received a full understanding of what happened but were told a team from the main Lucid office had to come to repairs the battery mechanism. I understand that I am the one that could have hit the accelerator but I believe I was pressing the brake with no response. If I did hit the accelerator, how could I have generated so much speed in such a short distance. The car was also set for high level regenerative braking. The car log should be able to tell if the accelerator or brake was pushed. As I said earlier, I hope an investigation can be done to help prevent any future accidents.

ODI #11606534Crash

UNKNOWN OR OTHER — Filed 07/21/2024

On July 21, I was stopped behind another vehicle. Using 1 pedal driving with no roll feature. There was front camera error message as well as traction control warning light on. My car started to move forward on it's own so I inadvertently hit the acceleration initially before I stepped on the brakes - car did not stop initially and I rear ended the stopped car in front of me. Lucid kept my car for a week reviewing the logs and concluded there was nothing wrong with the vehicle and the incident was driver caused. I have never stomped on the go pedal from a standing stop before. The car moved forward on it's own before I inadvertently stepped on the accelerator pedal.

ODI #11595841Crash

WHEELS — Filed 11/28/2022

This vehicle is designed for two 245/35r21 (HLC/99Y) tires on the front wheels, and two 265/35r21 (HLC/103Y) tires in the rear wheels. When I took delivery of the car from the manufacturer, it was incorrectly outfitted with three 245s and one 265; one of the rear wheels had an incorrect tire installed. Attempts to resolve the issue with Lucid have been fruitless, and I am concerned that it may be a widespread issue. ##Timeline##: [2022-09-26] -- I accepted delivery of my 2022 Lucid Air Grand Touring [2022-11-26] -- I discovered that one of my rear tires (I don't recall which side) was incorrectly sized [2022-11-27] -- I reached out to Lucid customer care/warranty, and received a reply the following morning [2022-12-15] -- While taking a left turn in wet and cold conditions, the car briefly lost traction and ran over a curb, resulting in damage to the vehicle that would take several months to repair. There were no injuries nor third-party property damage. (I'm not sure if this loss of traction was related to the tire mismatch) [2023-02-09] -- I contacted Lucid again about the OEM tire mismatch issue. The Lucid team promptly replied with a promise of enlisting the service specialist team [2023-05-08] -- Repairs are completed by an third-party authorized Lucid service shop [2023-05-12] -- Having heard no response, I replied to the email thread again. The Lucid team promptly replied with a promise that they would follow up shortly. I have not heard from them.

ODI #11594522

TIRES — Filed 06/01/2024

245/35/R21, tire specifically made for Lucid. Small bump in road caused large bubble in sidewall. Lucid forums full of complaints about this. No replacement tires available in the US and no alternate available due to load rating. No promised time for more to be available. I had to borrow a loaner tire from lucid. I learned that Perilli is redesigning this tire with thicker sidewalls because of all the problems. No tire available until the new ones are available. Why wasn't this tire recalled for safety reasons? A bubble on a front tire is dangerous and the car should not be driven. Why is this not covered by a warrant replacement? A customer should not have to pay to replace a defective tire at the very least, they should prorate the cost based on miles driven. I'm filling this report because the situation is dangerous. If no replacement is available from Perilli or an alternate, owners are likely to continue driving with tire bubbles causing risk to themselves and others

ODI #11547517

WHEELS,TIRES — Filed 07/17/2023

We experienced our first tire blow out in July of 2023 while on a remote hwy in Oregon. We were travelling on a smooth wide road and all of sudden, there was a loud bang. We pulled over to find that there was approximately a 4" gash on the side wall of the front passenger tire. As Lucid does not equip their vehicles with spare tires, we required a long distance tow and tire replacement. Our mileage on the vehicle, at the time was approx 3,500. Last night, Sept 29th, 2023, the vehicle's tire pressure gauge lit up and advised that tire pressure was low on the right front tire. This is the same tire that was replaced in July. The vehicle is currently at odometer reading of 6,057. It showed pressure of 37 psi when the other tires were set to 38 psi. Our plan was to take it in this morning for a tire pressure check but before we could make it home, the tire pressure reading came on again showing 37 on the front passenger tire and 0 on the on the back passenger tire suddenly. We had to leave the vehicle parked because it was after hours and we it needed to be towed but we wanted to be certain that it was towed to a tire repair center that would have the tire in stock. When we took the car in today, we were informed there was an air bulge on the front passenger tire as well and that both passenger tires required replacement. The tire shop informed us this is a repeated common problem with Lucids, especially those with the 21" profile tires. After some online research, we realize other Lucid owners are having to replace their tires frequently because they are forming air bubbles that later burst and cause flat tires. Not only is this dangerous, were the vehicle to be travelling at high speeds, but Lucid will not own the problem. We believe Lucid is well aware of this matter but refuses to acknowledge it or claim responsibility for it. It seems incredulous that 3 tires have needed to be replaced on this vehicle in 1 year and just over 6,000 miles.

ODI #11544709

POWER TRAIN,ELECTRICAL SYSTEM — Filed 07/29/2023

2022 Lucid Air suffered a total loss of power without any warning at approximately 10 PM on July 29, 2023, while driving 65+ mph on the Jersey Turnpike. The car’s dashboard suddenly flashed “System Failure” and immediately started to decelerate. I had approximately 30 seconds to weave across 2 lanes of high speed traffic as the car steadily lost speed and fortunately there was a shoulder just wide enough for the car before it totally stopped forward progress. We could not exit the car as the passenger side was up against a 3 foot cement barrier that separated the 3 car lanes from 3 truck lanes and the driver’s side was just a foot from the inside lane of cars speeding by at over 65+ mph, I called Lucid Customer Service 3 times over the next 30 minutes and received an automated response each time that they would call back when a rep was available. My wife called 911 and the operator said she would send the state police and a tow truck. It took approximately 40 minutes for the state police and tow truck to arrive. The car’s hazard lights worked for approximately 20 minutes and then stopped leaving us in total darkness for the next 20 minutes as cars whizzed by on the turnpike at high speeds just a foot or two away. The state policeman told us that it was a very dangerous situation that we all had to exit asap. Just then, the car suddenly came back to life. The tow truck driver was able to drive it up a ramp and onto the flat bed of his truck. We climbed into his cab and he drove us for about 10 minutes until he could exit the turnpike and dropped us and the car off into a shopping center parking lot. At this point, the Lucid service center called me back. We explained what happened. He told us to leave the car there with the keys inside and the company would pick it up and take it to its nearest service center. We then called an Uber and went to a nearby hotel. I cannot comment any further on what happened after this point in time.

ODI #11538590Crash

FORWARD COLLISION AVOIDANCE — Filed 08/15/2023

My lucid air’s emergency brakes have misjudged a situation and caused the car to lock its brakes for 3 seconds, making it inoperable. The first time happened on the interstate and the vehicle behind me had to go into the median to keep from rear ending me. I was completely stopped on a busy interstate. The second time, this morning, I was maneuvering around a vehicle into an open lane and the emergency brakes locked up. It had been raining and this caused the Lucid to slide directly into the vehicle I was maneuvering around. I was completely powerless to stop it. I have my emergency brakes set to lucids recommended setting - not it’s most sensitive setting. This is incredibly dangerous. The car does not consider it’s speed or road conditions before locking the brakes, taking the ability to maneuver away from the driver.

ODI #11528752

SEATS — Filed 06/24/2023

While driving the passenger seat back spontaneously started to move forward folding the passenger in half. The touch screen controls were unresponsive. I needed to stop the car and use the manual control buttons on the side of the seat in order to unfold the passenger.

ODI #11528753

VEHICLE SPEED CONTROL — Filed 06/25/2023

The car would accelerate spontaneously both from a stopped position as well as while moving. The brake pedal was able to slow and stop the car. The car is set to not roll when stopped and has regenerative braking when the accelerator is released, the exact opposite of what is supposed to occur is what happened. The company was contacted.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov