2016 Mazda Mazda3 Complaints

STEERING — Filed 04/20/2026

The contact owns a 2016 Mazda Mazda3.The contact stated that while driving at various speeds, the contact stated that the vehicle's steering wheel would fail to operate as needed. The contact stated that an abnormal, clunking noise would emit from the steering wheel while turning at various speeds. The contact also stated that the steering wheel felt loose while driving at high speeds, fearing that he would lose control of the vehicle if he did not firmly grip the steering wheel. The contact had taken the vehicle to a dealer where they acknowledged that the heard the noise coming from the vehicle; however, they could not duplicate or diagnose the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. the failure mileage was approximately 117,000.

ELECTRICAL SYSTEM — Filed 01/08/2026

The contact owns a 2016 Mazda Mazda3. The contact stated that while driving and while starting the vehicle, the instrument cluster was inoperable. The contact also stated that the instrument cluster screen was peeling, and critical information for the vehicle was not displayed. Additionally, the infotainment system became intermittently inoperable due to the failure. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact expressed concerns that the inoperable instrument cluster created a hazardous and unsafe condition due to the complete loss of instrument panel functionality. The approximate failure mileage was 142,000.

UNKNOWN OR OTHER — Filed 07/19/2024

The “spidering” on the infotainment screen is spidering making it hard to see when in reverse.

POWER TRAIN — Filed 07/19/2025

I am writing to formally report a serious safety issue with my 2016 Mazda 3 manual transmission, which experienced a sudden and complete clutch failure at less 60,000 miles — without any warning lights or diagnostic alerts. I am deeply concerned that: •There was no dashboard warning, even as the clutch system failed •The gear indicator was inaccurate in prior days, which may have been an early sign of failure •There was no protection mechanism to prevent complete drivetrain failure during normal use.

UNKNOWN OR OTHER — Filed 07/01/2025

The "Infotainment System" is activating itself and cycling through various options when I slow down or stop. It calls random numbers and changes settings on the system. It is distracting and dangerous. This is a known "ghost touch" problem for this model of vehicle, but the Mazda dealer I contacted in Knoxville, TN said it would cost nearly $300 to repair the problem (by replacing the entire system).

UNKNOWN OR OTHER — Filed 05/14/2025

Mazda supposedly repaired/replaced the backup camera issue under the recall. However, within one day it was doing the same thing again...the screen dims or flickers off when backing up the car. I told Mazda about that and they said I need a new screen, which would not be covered under the recall. This is a safety hazard that they should be required to address.

SEAT BELTS — Filed 04/24/2025

The contact owns a 2016 Mazda Mazda3. The contact stated that while the vehicle was parked, the driver’s side seat belt became inoperable. The contact stated that the seat belt latch failed to function properly. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

UNKNOWN OR OTHER — Filed 02/29/2024

The 2014 Mazda3 I own has a known "Mazda Connect Touch Screen Concern" in August 2019 in which the Mazda Connect touch screen does not accept touch commands in part of the screen. I called Mazda and they said there are not any recalls for this but they did acknowledge this was an issue.

PARKING BRAKE — Filed 01/21/2025

The contact owns a 2016 Mazda Mazda3. The contact stated while the vehicle was parked, the parking brake became firm and failed to engage as needed, causing the rear passenger’s side brake pads to not respond as needed after the vehicle was repaired under NHTSA Campaign Number: 17V393000 (PARKING BRAKE). The contact stated that the recall repair failed to fix the vehicle. There was no warning light illuminated. The contact checked the temperature of the brakes and noticed that the brakes were hotter than normal. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed that the parking brake actuator was rusted on the inside. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 188,900.

ELECTRICAL SYSTEM — Filed 01/15/2025

When I checked for recall information 2 recalls were listed under my car's vin #: Recall #1: 3219D with Closed status. Recall #2: 6023G is listed as Active. But, when I tried to schedule a repair for the active recall, the manufacturing website ONLY listed the "closed" recall (3219D) was listed as available for repair, which is bizarre. Please see the attached screenshot of the website. Thanks.