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2018 Mitsubishi Eclipse Cross Complaints

Consumer complaints filed with NHTSA

19

Total

1

Crashes

1

Fires

2

Injuries

1

Deaths

Most Reported Components

ENGINE
5
BRAKES
4
ELECTRICAL
3
AIR BAGS
2
STEERING
1

Recent Complaints

ODI #11682572

POWER TRAIN,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE — Filed 07/16/2025

The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the engine starts to make a rattling sound and the car starts to bounce, then slowly the car starts shutting down until its off. This problem has been happening since I bought the car brand new on 2018. At the beginning, the car was inside the dealership ever so often to try to fix that problem. That recall was presented in other VIN numbers but not mine, but the dealer decided to "so call" fix it. The problem stopped happening for a while, then started again. It went back to the dealership in Schaumburg Mitsubishi. They told me without a receipt or notice, they fix it, again. When the dealership closed, I didnt know where to go or what to do. The case number left in Mitsubishi motors was only available for a year, so when I called again, I had to make a new case but there was no dealer no more. When I went to Gregory Mitsubishi, I explained the problem but they couldnt find anything and they couldnt get any information about my history because Schaumburg Mitsubishi was gone. I know how to manage the problem, I just have to move back to a safe spot quickly, sometimes doing unsafe maneuvers, so I wont cause an accident. This year so far, has happened another 4-5 times and I dont know what to do, because Jidd Mitsubishi dont want to do anything about it.

ODI #11675945

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES — Filed 07/24/2025

While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator lights all came on and total loss of power steering while driving approximately 40-50mph.

ODI #11589124

ENGINE — Filed 05/16/2024

Stalls out when driving Vehicle dealership has not been any help with getting issues fixed despite having purchased vehicle within past 6 months, and having engine issues since purchase. Charged for extra warranties not honored

ODI #11491465

STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE — Filed 10/29/2022

My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.

ODI #11453351

POWER TRAIN — Filed 02/10/2022

The contact owns a 2018 Mitsubishi Eclipse Cross. The contact stated she was turning off the vehicle and shifted gears to park, when exiting the front driver's side, the vehicle began to roll backward and the front driver's side door knocked her down. The contact stated the emergency brakes were not applied. The contact stated the vehicle began to roll over her and her hair and left shoulder got caught under the front driver side tire. The contact was unable to move and was caught under the front driver's side tire for 45 minutes until a bystander heard her yeller out for help. The contact sustained injuries on her compression contractions on her 12th thoracic vertebra, left ear, emotional distress, and crush injury complications. The contact was able to seek medical attention at a hospital. The contact did call the police department and arrived at the residence, but was not aware of a police report being filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 10,087.

ODI #11418156

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 05/22/2021

First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I just realized I have key on my purse and he has car 20 miles away so he's stuck there once he cuts car off and I have to find someone to take me there to give key . I have left car running several times went in to grocery store did what I wanted to do key with me Car still running when I return thank you aletha wilson 1271 silas rd Wrens ga 30833

ODI #11397665

ELECTRICAL SYSTEM — Filed 02/21/2021

THE BATTERY IS ALWAYS DRAINING EVEN WHEN NOT IN COLD TEMPERATURES I HAVE TO TURN THE KEY TWICE IN ORDER FOR THE VEHICLE TO START. MY HUSBAND WAS DRIVING THE VEHICLE THE OTHER DAY IN THE CAR COMPLETELY STALLED MID DRIVE ON A BUSY ROAD

ODI #11397128

LANE DEPARTURE — Filed 02/01/2021

WHEN DRIVING THIS VEHICLE, THE BSW ON THE PASSENGER SIDE, DOES NOT ALWAYS WORK.

ODI #11351186

STRUCTURE — Filed 02/24/2020

THE METAL PART WHERE THE DOOR CLOSE IS STICKING UP AND HIT MY FEET EVERY TIME I GET OUT MY CAR. AND IT'S NOT SAFE

ODI #11327518Crash

AIR BAGS — Filed 10/26/2019

THE DRIVER'S AIRBAG EXPLODED ON MY LEFT SIDE, CUTTING MY LEFT ARM AND RENDERING ME DEAF IN BOTH EARS FROM THE IMPACT WHEN I WAS HIT ON THE LEFT REAR PANEL BY A MOTORCYCLE, KILLING THE RIDER. MY HEARING IS PERMANENTLY DAMAGED AND I HAVE SUSTAINED BACK AND NECK INJURY. I WAS IN A MEDIAN BETWEEN FOUR LANES OF TRAFFIC ON A STATE ROAD AND STATIONARY WHEN HIT. MY CAR WAS TURNED COMPLETELY AROUND BY THE IMPACT AND THE AIRBAG EXPLODED AFTER I WAS SITTING STILL, WHICH WAS A HUGE SHOCK TO ME. IT WAS A DELAYED REACTION. THE LEFT REAR PANEL WAS DESTROYED AND THE REAR WINDOW AND THE VEHICLE WAS CONSIDERED TOTALED. *TR *JS

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov