2019 Mitsubishi Outlander Complaints

AIR BAGS — Filed 01/29/2026

See attached document for complaint. The vehicle was sold without disclosure of an active airbag safety recall involving explosive deployment. Disclosure occurred only after contracts were executed and funds tendered. Had this life-safety information been disclosed prior to sale, the vehicle would not have been purchased. The failure to disclose a known safety defect at the point of sale constitutes material concealment and reckless disregard for consumer safety, particularly given the vehicle’s intended use for routine highway travel.

STRUCTURE — Filed 07/07/2025

See attached document for complaint

SEATS — Filed 02/04/2026

The drivers seat-back tilts back slowly on its own. Ill move the seat-back upright before I start driving and it'll slowly tilt back on its own while im driving.

AIR BAGS — Filed 01/09/2026

I am reporting a safety concern involving complete airbag non-deployment in a frontal collision. On January 9, 2026 I was involved in a frontal collision while driving my Mitsubishi Outlander PHEV. The impact caused significant front-end damage, and the vehicle was subsequently deemed a total loss by the other driver’s insurance company. None of the airbags deployed, including the driver and passenger frontal airbags. There were no airbag warning lights or system alerts illuminated prior to the collision. A police report was filed for this incident. I was not injured; however, the other driver sustained injuries. Given the severity of the frontal impact and the resulting damage, I believe the airbags should have deployed. This raises concerns regarding a potential defect or failure in the airbag system, crash sensors, or airbag control module. I have photographs documenting the vehicle damage. I am submitting this report so the incident can be reviewed for potential vehicle safety defects that may affect other vehicles.

AIR BAGS — Filed 09/15/2025

The contact owns a 2019 Mitsubishi Outlander. The contact stated that the message "Service Air Bags" was displayed. The vehicle was taken to the dealer, where the contact was advised to pay a fee for a diagnostic test. The contact declined, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

ELECTRICAL SYSTEM,ENGINE — Filed 09/26/2025

The contact owned a 2019 Mitsubishi Outlander. The contact stated that while the vehicle was parked and turned off, a fire occurred near the engine compartment. The fire was extinguished by the fire department. A fire report was filed, and a fire report number was provided. The cause of the failure was possibly determined to be electrical or engine-related. A police report was also filed, and a report number was provided to the contact. The vehicle was destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,193.

ELECTRICAL SYSTEM — Filed 09/11/2025

There is a glitch in the electrical system. I have been replacing headlights constantly since I have purchased this vehicle in 2019. Last night was the final straw as both headlights went out at the same time. When I am stationary, you can watch the headlights surge when the vehicle is running. I have also had issues with the info center resetting for no reason during these glitches. No headlights at night is DANGEROUS!!!!

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 03/23/2023

While accelerating the gas gage goes up but there is resistance when pressing on gas. The vehicle does not accelerate right away and there is a drag before the vehicle gets up to speed. It takes off really slow.

AIR BAGS,SERVICE BRAKES — Filed 10/29/2024

My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.

STRUCTURE — Filed 09/20/2024

I was approaching my car and used my keyfob to open the trunk. As it was opening, I was thankfully facing away from the trunk when the rod from the right tailgate lift support flew off, hitting me in my shoulder blade. It sounded like a gunshot. While there was no puncture, due to my thick t shirt and the rod hitting the bone of my right shoulder blade, the pain was severe. Before I realized it was the tailgate support strut, i genuinely thought I had been shot, due to the sound and the pain. Had I been facing my car, the rod would've gone through my face. Had it hit my eye, I indubitably would have lost that eye or my eyesight. There was no warning. I have never experienced anything out of the ordinary with my trunk door or the mechanisms to lift it. This easily could've severely injured me or someone else, or damaged property significantly. Upon inspection visually, the non-threaded end of the rod appears to have snapped off. The hydraulics were so strong that the 5mm thick metal snapped in half within milliseconds. I have an appointment at the Mitsubishi dealership where I got the car to get to the root cause. They confirmed over the phone that my car is too new to have tailgate lift support failure.