2023 Mitsubishi Outlander Complaints

BACK OVER PREVENTION — Filed 06/14/2026

Recall repair did not solve the camera problem. Rear camera and parking assist camera's do not come on. When car is shifted into reverse, camera does not appear. This issue was already reported and I have completed the recall maintenance for this issue and the problem still persists. This is a massive safety liability. I took the car into the dealership and they confirmed the recall maintenance has already been completed. They then charged me $100 to do a diagnostic test, but they couldn't determine why the cameras were failing. I paid $100 and left with nothing fixed.

ENGINE — Filed 04/17/2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced an apparent engine failure involving the engine cooling system and possible head gasket and/or engine damage. Prior to failure, the vehicle had a strong sweet coolant smell and was later diagnosed by the servicing dealership as having a coolant leak and possible engine-related damage requiring engine replacement. The vehicle is currently located and available for inspection at Don Herring Mitsubishi. How was your safety or the safety of others put at risk? While driving after leaving the dealership, the vehicle began jerking, hesitating during acceleration, and losing power unexpectedly. A flashing check engine light briefly appeared and disappeared. The sudden loss of normal engine performance created a serious safety hazard because the vehicle could have stalled in traffic, increasing the risk of an accident or collision. I also have eight children, including [XXX] twins, and the loss of transportation has prevented me from reliably getting my children to school, medical appointments, and obtaining necessities. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Don Herring Mitsubishi inspected the vehicle and identified a coolant leak and possible major engine damage. The dealership advised that the engine may need replacement. The warranty company, CNA Extended Warranty, stated the dealership’s submitted notes referenced a blown head gasket and requested further teardown and inspection before approving repairs. The vehicle remains unrepaired while awaiting further action and/or engine replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by Don Herring Mitsubishi and reviewed through CNA Extended Warranty as part of the repair claim process. Prior to the failure, the vehicle was also inspected on Marc INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SUSPENSION,POWER TRAIN — Filed 12/05/2023

The contact owns a 2023 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the rear of the vehicle would move independently. The contact stated that it felt as if the vehicle were going to slide and eventually would lose control. No warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that an unknown rear chip had failed. The shock absorbers had water, the rear brake pads were worn down to zero, and the rear differential needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted and was worsening. In addition, the contact stated an abnormal grinding sound could be heard coming from the rear differential. The vehicle was taken back to the dealer, where it was diagnosed that the differential gauge had failed to function as intended. The warning light for the 4-wheel drive was illuminated. The brakes and calipers were replaced. The rear differential was not repaired. The dealer informed the contact that the pole where the breather pipe is inserted on the rear differential carrier is off spec, allowing water intrusion. And that the new rear tires were badly worn on the inside and had high spots on the center. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

ENGINE,FUEL/PROPULSION SYSTEM — Filed 01/26/2026

The EV portion of the PHEV is often not providing power to the motors, even though, there are still plenty of battery power available. The vehicle sometimes gave "Power Reduced" warning that usually went away after 30 minutes, and the vehicle cannot go into EV mode. When in EV mode and just cruising on the highway, it barely has power to keep up with traffic and sometimes it is losing speed just on a slight incline on the road causing me to move over or take it out of EV mode just to get power from the gas engine. In one occasion, I driving in EV mode and merging onto the highway. I stepped on the gas and the car was barely, if at all, accelerating. Fortunately, there wasn't vehicle coming from the highway.

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 03/28/2026

The electrical system in my 2023 Mitsubishi Outlander has repeatedly malfunctioned since September 2023. The primary failure involves the dashboard completely shutting down while the vehicle is in motion, resulting in the loss of critical driving information such as speed and system warnings. The issue is intermittent but ongoing and may be available for inspection upon request. This failure creates a serious safety risk because I am unable to see essential driving information while operating the vehicle, placing both myself and my family at risk. The vehicle has been taken to authorized Mitsubishi dealerships multiple times for these issues. Repairs have been performed during these visits; however, none have permanently resolved the problem. The issue temporarily stops after repairs but eventually returns and continues to recur. The problem has been reproduced multiple times. The vehicle has been inspected by authorized Mitsubishi service departments on multiple occasions, but the underlying issue has not been properly diagnosed or permanently repaired. Prior to failure, there have been repeated battery-related issues and sensor malfunctions. The vehicle has required at least three battery replacements since purchase. These symptoms often occur before the dashboard shuts down. In addition to the electrical issue, the vehicle has also experienced fuel pump concerns, which have persisted despite repair attempts. This ongoing and recurring defect makes the vehicle unsafe to operate and remains unresolved.

SERVICE BRAKES — Filed 03/20/2026

The rear braking system failed due to a sticking/seizing brake caliper. An independent inspection confirmed a severe thickness discrepancy: the outer pad was worn down to 3mm, while the inner pad remained at 7mm. This occurred at only 7,343 miles. I have the physical brake pads provided by the dealer; however, I have photographic proof that the dealer provided fraudulent, evenly worn pads upon vehicle pickup to tamper with evidence. Both the fraudulent pads and the original photos of the defective pads are available for inspection. The sticking caliper causes uneven braking force, increased stopping distances, and premature brake failure. This is a severe safety risk that could lead to a loss of vehicle control or a collision, especially under emergency braking conditions. Furthermore, the dealership's attempt to conceal this defect by swapping parts prevents proper safety documentation and potential recall actions. An independent service center (certified technician) confirmed the 3mm/7mm wear delta on March 19, 2026. The dealer (Northstar Mitsubishi) also initially confirmed the defect and processed it as a $0.00 warranty repair (Invoice #6048308) before rescinding the coverage and demanding payment. The vehicle was inspected by the authorized dealer (Northstar Mitsubishi) and an independent repair facility. I am currently requesting a formal inspection by Mitsubishi Motors North America (MMNA) corporate. There were no dashboard warning lamps. The primary symptom was an excessive amount of brake dust accumulating on the rear wheels compared to the front, and a noticeable physical thickness difference between the inner and outer brake pads. These symptoms were first observed around 7,000 miles during a routine inspection. The defect was confirmed by an independent technician's measurement of 3mm (outer) vs 7mm (inner).

STEERING — Filed 02/08/2026

Extremely heavy steering on highway. Steering wheel slow to return to center and sometimes will stay "locked" into turn, requiring to turn the wheel manually back to center.

ELECTRICAL SYSTEM — Filed 11/20/2025

A software issue in the Alliance in-vehicle Infotainment (A-IVI) Display unit cause the sirven to freeze or display black during a backing event

ELECTRICAL SYSTEM — Filed 11/07/2025

The contact owns a 2023 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the instrument panel turned blank. Additionally, the contact stated that the rearview camera image failed to display while reversing. The vehicle was taken to the dealer, where the contact was informed that the infotainment system needed to be replaced. The system was reprogrammed several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,057.

AIR BAGS — Filed 09/12/2025

During operation in wet and rainy conditions, a warning indicator illuminated on the instrument panel. Shortly thereafter, the vehicle encountered a roadway pothole, at which point the airbags deployed unexpectedly. Simultaneously, the vehicle experienced a sudden loss of power, resulting in contact with a curb and minor damage to the wheel rim. The malfunction has not been reproduced or confirmed by a dealer or independent service center. To date, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. The affected components remain available for inspection upon request. No advance warning symptoms were observed other than the dashboard indicator that illuminated immediately prior to the incident. It is noted that the selling dealership did not disclose prior repairs performed on the vehicle, which may be relevant to the cause of this failure.