2024 Mitsubishi Outlander Complaints

SEAT BELTS — Filed 12/01/2025

Front driver seat belt does not retract and has caused damage to door. Vehicle is available for inspection. We are worried that the seatbelt will not function properly in an accident since is does not function properly now. No confirmation by dealer, going in next week for service, however, dealer representative did say on phone that Mitsibishi s don't have seat belt problems??? First noticed problem last winter when I noticed the dents in the door frame being caused by non retracting seatbelt.

ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM — Filed 06/13/2026

I own a 2024 Mitsubishi Outlander that I purchased new on December 21, 2024. Since shortly after purchase, the vehicle has experienced ongoing problems involving the brakes, electrical system, and fuel fumes entering the passenger cabin. The most serious issue is the brake system. I have experienced hard braking, inconsistent brake response, brake warning lights, and at least one incident where the brakes suddenly failed and I had to take emergency action to stop the vehicle. The dealership has attempted multiple repairs, including replacing the brake booster, master cylinder, and other brake components, but the problem continues. The vehicle has also had repeated electrical problems, including warning lights, low-voltage issues, radio malfunctions, and steering wheel controls that stopped working. In addition, fuel fumes continue to enter the cabin while driving and when the vehicle is parked. The dealership has already replaced the fuel vapor canister and fuel filler neck, but the fuel odor persists. On June 13, 2026, I went to the emergency room because of symptoms related to inhaling the fuel vapors. I have reported these issues to both the dealership and Mitsubishi Motors North America on multiple occasions since the problems first began. Despite repeated repair attempts and ongoing communication, the defects remain unresolved. Based on the repeated failures, the number of repair visits, and the amount of time the vehicle has been out of service, I believe this vehicle qualifies as a lemon. The vehicle has been in the repair shop numerous times and has been out of service for approximately 45 days. I am filing this complaint because I am concerned that the brake failures and fuel vapor intrusion could put me, my passengers, and other drivers at risk. I am seeking assistance in resolving this issue as soon as possible to prevent further safety and health risks.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 05/28/2026

2024 Mitsubishi Outlander PHEV brake-by-wire failure during a downhill U-turn at 100% battery state of charge. Pedal went completely soft to the floor, unable to stop, causing a crash.

WHEELS — Filed 05/06/2026

I took my outlander in on May 6 2026 for routine oil change , tire rotation, basic multi inspection to bruce walters service (same company i bought it from new 15 months ago). Inspection was flawless with green light on tires, brakes, the works. It had approx 24k miles on it. When I left the dealer that day I noticed A LOT of roaring, slight vibration, worse when I cut wheel left. I called them and they could not inspect the car for 28 days , appt they made was june 2nd 2026. This only started when they rotated tires. At my appt yesterday, June 2nd, 2026 they charged me 150 diagnostic and said I need 4 new tires even though my tread was awesome. 25k miles on it by the time of this appt. I've owned it year and half. The tire walls are bad but green light on tread..all 4 tires. The mitsubishi lot said that shouldn't happen and sane companies service dept should have done something. But no, they are wanting me to pay almost 1k for new tires, a 25k mile brand new car should not need tires. Service dept blames brand of tires. They did not check, to my knowledge, suspension or shocks etc. Something caused a new car to do this or faulty tires , all 4 , not just 1 or 2.

TIRES — Filed 03/31/2026

The contact owns a 2024 Mitsubishi Outlander Equipped with Nexen Roadian GTX in size 255/45R20. The contact stated while driving the vehicle at 30 MPH she noted her tire pressure was very low, she pulled into a gas station to fill it with AIR, she drove the vehicle home, and next day the tire was flat again and was filled back up. The vehicle was taken to a independent mechanic where it was diagnosed to have pieces of tires coming off with no actual puncture of the tire. The tires were replaced at owners cost. The manufacturer was not notified of the failure. The failure mileage was 27,000.

POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 05/01/2026

"Mi Outlander 2024 tiene falla de frenos desde 8/1/26. Está en [XXX] Mitsubishi Thornton. El dealer negó garantía. Hoy 8/4/26 llamé a Mitsubishi 3 veces a las 7am, 8am y 8:20am pidiendo español por ser falla de seguridad. Me negaron español y me colgaron 2 veces. La tercera vez me dejaron 15 minutos en espera sin contestar. Pido número de caso, grúa pagada a [XXX] que está más cerca de mi casa, y contacto del Gerente de Zona. Esto es discriminación de idioma en defecto de seguridad." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

BACK OVER PREVENTION — Filed 02/10/2026

Sometimes when I am backing up, the rear backup camera will go dark, switch to something random (such as music screen) or freeze (I.e. it shows a clear path behind me while backing up but the screen is just frozen). This is a significant safety issue because if someone is relying on a backup camera to maneuver, and a kid walks behind the car, the driver would not notice the kid if the screen froze. If the backup camera fails, a driver is blind and must either continue blind (as mirrors may not be adjusted for backing up) or must switch gears to go forward (which could also cause an accident since there is a delay in doing this and a car may be exposed on the street).

EXTERIOR LIGHTING — Filed 02/10/2026

If headlights are in auto position or were on prior to car starting (I.e. they were left in on position last time car was on), the headlights sometimes do not turn on even though the headlight icon is illuminated. Basically, headlights sometimes say they are on even though they are not.

POWER TRAIN — Filed 02/09/2026

While on even a slight hill, sometimes the car rolls back if I am not moving forward. For example, if ai am stopped at a red light, the car will roll backwards (instead of not moving or going forward). It’s an automatic transmission so this should not occur. I.e. the transmission is already starting to go out b4 35k miles. There are also instances of one wheel “dragging” or delayed propulsion compared to the other wheel. It is very difficult to get in touch with a dealership for warranty info. I am in Berkeley and no one picks up the phone from the Fremont dealership or calls back when I leave a message.

ELECTRICAL SYSTEM — Filed 02/10/2026

The music will all of a sudden start blasting, volume will randomly start increasing, phone calls (connected to car) will randomly end, voice activation will randomly activate on car. This can surprise driver and could cause an issue. For example, random metal music randomly turning on in the car can be unexpected. When a call ends randomly (caused by car system randomly ending) it could cause driver to divert focus from driving. I think these issues are related to the capacitive sensors on the steering wheel randomly activating without touch.