2024 Nissan Kicks Complaints

VISIBILITY/WIPER — Filed 06/26/2026

Rear windshield suddenly shattered whilst driving without being struck or hit by anything. Just spontaneous shattering of the glass.

VISIBILITY — Filed 06/22/2026

The contact owns a 2024 Nissan Kicks. The contact stated that while the vehicle was parked, the rear glass shattered without impact. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

VISIBILITY — Filed 06/17/2026

The contact owns a 2024 Nissan Kicks. The contact stated that while approaching the vehicle, it was discovered that the rear glass had shattered without impact. The vehicle was parked underneath a carport on a rainy day at the time of the failure. The contact stated that the rear glass had been intact during two previous visits outside before the glass shattered. The local dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was contacted and filed a complaint. The failure mileage was approximately 15,000.

SERVICE BRAKES, HYDRAULIC — Filed 05/01/2025

The contact owns a 2024 Nissan Kicks. The contact stated that while driving at undisclosed speeds, the ABS warning light was intermittently illuminated. While driving 45 MPH, the vehicle failed to stop as intended while depressing the brake pedal. There was no warning light illuminated. The contact stated that excessive force was needed to stop the vehicle. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure or diagnose the cause of the failure. The manufacturer was notified of the failure, and the contact was provided an assigned case number. The vehicle remained with the dealer however, the vehicle was not repaired. The failure mileage was approximately 15,730.

SEAT BELTS — Filed 05/21/2026

The car was off and parked, I had been driving, and my grand daughter in the back seat. My grand daughter who is [XXX] old was getting out of the car from the passengers rear door and the rear seat belt locked and retracted around her , continuously tightened and was wrapped around her abdomen, squeezing and failed to release. I attempted myself to get her out of the entrapment with no success. I ran into the building for help, Four adults who were trained in child safety, devices attempted to activate the manual release mechanism described in the manual, but the belt remained completely jammed and trapped her, she was screaming in pain and due to the immediate physical trauma and emergency, we were forced to cut the seat belt to free my grandchild. Nissan Consumer Affairs was notified under Reference # XXX, but they have closed the file, refused to cover the repair, and explicitly refused to provide me with a copy of their investigation report. The seat belt retractor represents a severe safety hazard. I have called them and they state, case closed and no, we won’t be releasing the report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY — Filed 04/25/2026

The contact owns a 2024 Nissan Kicks. The contact stated while her husband was driving approximately 20 MPH, with the contact in the front passenger's seat, and the contact's sister and minor son in the rear seats, the contact heard an abnormal loud banging sound noticed that the rear window had shattered. The glass fell inside and otside the vehicle. The contact was occupying the front passenger's seat, and the contact's sister and minor son were occupying the rear seats. There was no injury sustained. The contact stated that the defroster had been activated approximately 3 minutes prior to the failure. The vehicle was taken to the dealer, where the rear window glass was replaced, but the cause of the failure was not provided. The dealer referred the contact to the manufacturer. The vehicle was repaired. The manufacturer was not yet contacted. The failure mileage was approximately 25,000.

ELECTRICAL SYSTEM,BACK OVER PREVENTION — Filed 01/14/2026

The main infotainment display screen in my 2024 Nissan Kicks failed prematurely and blacked out completely, rendering the backup camera and rear cross-traffic safety systems entirely inoperable. This failure poses an immediate safety hazard to myself and pedestrians, as I am forced to drive and back up daily with zero rear visibility, completely losing essential safety features regulated by federal standards. The defect has been officially inspected and confirmed by an authorized Nissan dealership service center on two separate occasions. The dealer attempted to process a warranty replacement but informed me that the necessary replacement part was backordered due to inventory delays. Despite complying with the diagnostic process, Nissan Consumer Affairs has severely delayed a resolution since January 2026. On May 21, 2026, a supervisor corporate representative (Nancy, ID 7319115) refused to cover 100% of the manufacturing defect, denied providing a resolution in writing, and explicitly prohibited me from recording the phone call to avoid leaving an official audio trail of their statements. I am filing this complaint because Nissan is failing to fix an active safety hazard on a practically new vehicle under warranty.

VISIBILITY — Filed 05/04/2026

My mother was seating down drinking coffee when the rear window exploded

ENGINE AND ENGINE COOLING,POWER TRAIN — Filed 03/02/2026

The contact owns a 2024 Nissan Kicks. The contact stated that while driving approximately 40 MPH, the vehicle lost automotive power. The contact pulled over and turned off and restarted the vehicle but was unable to shift to drive(D). There was no warning light illuminated. The vehicle was towed to the residence. The contact stated that prior to the failure the vehicle was taken to a dealer for service and was advised that the transmission fluid needed to be flushed. The transmission fluid was not flushed. Additionally, during an oil change at a fast oil change service, the technician advised the contact that there was an oil leak coming from one of the spark plugs. The vehicle was not taken to a dealer or mechanic to be diagnosed. The oil leak was not repaired. The contact had not taken the vehicle to the local dealer or independent mechanic for the transmission failure. The vehicle was diagnosed but was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

SERVICE BRAKES — Filed 12/10/2024

12/10/2024 brake warning light was on. Took to dealership and they found the left rear C1BDA-13 actuator malfunction, caliper parking brake motor to have open connection internally. Replaced on 12/13/24 along with gasket brake hose. 1/31/25 brake warning light on again. Dealership found the right rear C1BDB-13 actuator malfunction open. Unable to get code to reset. Replaced on 2/14/25 along with gasket brake hose. 2/19/26 brake warning light on again. Dealership found both rear actuators malfunction open and cracked (technician stated they were cracked in the video sent to me as an update), believe moisture getting inside parking brake calipers and freezing. Replaced both on 3/5/26 along with all 4 gasket brake hoses