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2020 Nissan Maxima Complaints

Consumer complaints filed with NHTSA

22

Total

3

Crashes

0

Fires

3

Injuries

0

Deaths

Most Reported Components

BRAKES
5
OTHER
5
STRUCTURE
4
ENGINE
3
AIR BAGS
2

Owner Complaint Reports

ODI #11764174Crash

SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL — Filed 07/24/2026

The contact owns a 2020 Nissan Maxima. The contact stated that while her husband was attempting to park and turn off the vehicle, the gear shifter failed to shift into park, the STOP button failed to respond, and the vehicle suddenly accelerated, crashed into a tree in the median strip, knocked down three poles, and the brake pedal was depressed but became unresponsive. The vehicle continued driving and crashed into a sign pole and came to a stop. The contact stated that a tire also exploded during the crash. The contact stated that the air bags failed to deploy. The contact and her husband sustained injuries during the crash. The contact’s husband sustained a fractured left shoulder and had since developed balance issues. The contact sustained balance issues and weakness in the body. Medical attention was provided. The manufacturer was notified of the failure. The failure mileage was 23,000.

ODI #11740781

ENGINE — Filed 05/22/2026

2020 Nissan Maxima SR is experiencing CVT transmission issues that appear substantially similar to the defects described in the Nissan CVT Martinez Class Action involving prior Nissan model years.

ODI #11682977

POWER TRAIN,ELECTRICAL SYSTEM — Filed 08/01/2025

The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked before stalling in the middle of the road. No warning lights were illuminated. The Police were called to block traffic. The vehicle was towed. The tow truck driver had issues while attempting to tow the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The contact stated that on a separate occasion, the vehicle failed to start. The contact would turn on the engine, and several minutes later, the vehicle stalled. The failure had occurred on several occasions. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. It was unknown if the contact's husband had replaced the battery. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle warranty had expired. The failure mileage was approximately 106,000.

ODI #11663524

FORWARD COLLISION AVOIDANCE — Filed 05/28/2025

When I start driving the front collision light comes on and off and then they'll stay on

ODI #11645171

STEERING,UNKNOWN OR OTHER — Filed 02/11/2025

Nissan dealership said the front control arms are cracking and recommended having them replaced.

ODI #11611910

FORWARD COLLISION AVOIDANCE — Filed 08/19/2024

Forward collision warning turns on about 20 seconds after the car starts. There was no accident or obstructions to the sensors, this apperas to just be equipment failure on a car with only 30k miles on it.

ODI #11584583

UNKNOWN OR OTHER — Filed 04/22/2024

The sunroof inexplicably blew out while driving on a 3-lane interstate normally taken to work every day in the morning, windows were up. This movable portion of the sunroof is part of the panoramic sun roof. The sun shade was open, it is normally left open. Some small pieces of the glass fell onto me and seats but most was sucked up and away from the car. Thankfully, no glass hit me in the face and no cars were around me. I have rear cam footage of the glass flying out behind the car. Front footage shows nothing hit the car, no one was near enough to suspect otherwise. A picture is attached of what is left.

ODI #11583788

LANE DEPARTURE,FORWARD COLLISION AVOIDANCE — Filed 03/28/2024

When I start driving, sometimes I randomly see Key System Error and DAS Malfunction. All other warnings such as emergency brake, traction control, blind spot detection light up. Engine RPM meter keeps going to 0 and back and forth (see video in the link below). When this happens, driver assistance features like forward collision warning, blind spot warning and lane departure warning stops working. Sometimes, I cannot turn off the engine by pressing the Stop Engine button. I have to hold the button for about 5 seconds to stop the engine. Sometimes there's a Chasis Control System error (Attached a picture from last year). This started happening about a year ago and has occurred at least a dozen times so far. I have taken this to different dealerships, and none have been able to identify the issue. I haven't had any accidents on collisions on this vehicle. Please see link below for a video of the behavior. You can see different warnings coming on and off in the video. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11582542

LATCHES/LOCKS/LINKAGES — Filed 04/11/2024

The contact owns a 2020 Nissan Maxima. The contact stated while driving 65 MPH and changing lanes, the hood unlatched, flew open and struck the windshield. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,214.

ODI #11577099

STRUCTURE — Filed 02/17/2024

Was getting into the car. As we closed the doors, we heard the sunroof shatter. the edges of the broken glass were pushed up as if the air pressure inside the car broke the glass. If the inside cover was open, we would have been showered in glass. The manufacturer inspected and replaced the glass.

ODI #11569285

POWER TRAIN — Filed 04/12/2023

My transmission is bad.

ODI #11527576

STRUCTURE — Filed 06/01/2023

1-Clips that secure the front grill and font quarter panels have broken for no apparent reason. 2-Body parts can fall off during driving if not repaired 3-Inspected at dealership 4-No warnings - the front camera looked "cloudy" because it had fallen when the grill clips broke and became loose The entire grill has to be replaced. All parts are on backorder with no date for restock. This is my daily driver with a mix of town and highway driving, so I typically drive 30-70 MPH daily and only about 10 miles per day to and from work. There is very little wear on this car, it has less than 12,000 miles on it and has not been involved in any collision.

ODI #11492104Crash

AIR BAGS — Filed 08/30/2022

Was at a four way stop. Other driver pulled out in front of me and I tried to not hit their vehicle but couldn’t avoid it. I was going around 15 miles per hour. The air bag discharged so hard it broke my windshield and injured my head, neck and lower back.

ODI #11474773

STRUCTURE — Filed 07/18/2022

The front passenger side A-pillar molding flew off while driving in windy weather. This piece could have hit another vehicle and impeded their vision while driving. The molding was not otherwise compromised.

ODI #11434284Crash

AIR BAGS — Filed 09/23/2021

The contact owns a 2020 Nissan Maxima. The contact stated the collision sensor system on the vehicle was malfunctioning, causing the vehicle to brake on its own while reversing in parallel parking. The contact stated the vehicle would always make buzzing sounds while parking. The contact stated while he was reversing out of a parking space on a hill, the vehicle inadvertently stopped, causing him to hit the vehicle in front of him. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 25,000.

ODI #11427755

SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE — Filed 08/01/2021

While driving 2020 Nissan Maxima Sv the emergency park brake light up and rear brake light up and traction control light up on dash and it act like it looses power and when you go to settings on sonar it big green light in front of car And check engine light came on

ODI #11426312

PARKING BRAKE — Filed 05/28/2021

My emergency brake comes on any time I drive after a heavy rain.. it starts to illuminate vaguely,then eventually the brake light will come on and then eventually it’ll start indicating to pull over. The first time I was in rush hour traffic on a busy highway. Was able to push down on the brake and release long enough to come off an exit before it came back on. Had to let the car sit for over 20 minutes. The second time we had heavy rain I got in the car the following day after 15 mins of driving the brake light started to illuminate and I could not get it to go off I had to pull over several time eventually sitting on the side of the ride for 20 mins again for it to go off. I could smell a burning smell when I exited the vehicle

ODI #11421900

SERVICE BRAKES, HYDRAULIC — Filed 06/10/2021

The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 50 - 55 mph, the vehicle lost motive power, and the Automatic Emergency Braking (AEB) System, Slip indicator, and Rear Automatic Braking warning lights were illuminated. The vehicle was taken to the dealer but the dealer could not replicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that they would not authorize the dealer to perform the repair and could not replace or repurchase the vehicle. The failure mileage was 8,296.

ODI #11383454

STRUCTURE,VISIBILITY/WIPER — Filed 11/30/2020

WINDSHIELD CRACKS RANDOMLY WITH NO POINT OF IMPACT. FRAYS OUTWARD. SEEMS TO BE STRESS FRACTURE FROM THE FRAME. HAPPENED MULTIPLE TIMES WITH 2020 NISSANS

ODI #11351414

ELECTRICAL SYSTEM,SERVICE BRAKES — Filed 10/01/2019

TL* THE CONTACT OWNS A 2020 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, WHEN THE INSTRUMENT PANEL BEGAN FLASHING RED AND THE VEHICLE FORCEFULLY BRAKED INDEPENDENTLY. THERE WERE NO VEHICLES NEARBY AND A CRASH WAS AVOIDED. THE CONTACT STATED HE WAS ABLE TO DRIVE TO HIS DESTINATION. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN LOCATED AT 200 SUNRISE HWY, AMITYVILLE, NY 11701, (516) 269-8338) AND WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 3,200.

ODI #11302001

LATCHES/LOCKS/LINKAGES,BACK OVER PREVENTION — Filed 02/04/2020

2020 NISSAN MAXIMA SR. CONSUMER WRITES IN REGARDS GAS CAP DOOR LOCK FUNCTION. *LD THE CONSUMER WAS CONCERNED THAT THE BACK UP CAMERA WOULD NEED A SYSTEM UPGRADE DO TO POOR VISIBILITY. *JS

ODI #11296820

FUEL/PROPULSION SYSTEM — Filed 12/20/2019

NISSAN IN THE 2020 MAXIMA MODELS REMOVED THE LOCKING FEATURE OF THE GAS CAP DOOR. THIS IS A SAFETY CONCERN FOR POSSIBLE VANDALISM TO THE VEHICLE A PERSONAL SAFETY CONCERN BECAUSE IS A KEYED LOCKING CAP IS INSTALLED THE INDIVIDUAL HAS TO FUMBLE THROUGH UNLOCKING THE CAP IN ORDER TO FILL THE TANK. NEITHER THE SALES PERSON OR SERVICE DEPARTMENT PERSONNEL KNEW THIS FEATURE HAD BEEN REMOVED IN THE 2020 MODEL. IT'S AVAILABLE IN THE 2019 MAXIMA MODELS. THE REMOVAL OF THIS FEATURE, EVEN THOUGH ITS STANDARD ON MOST VEHICLES SOLD IN NORTH AMERICA SHOULD HAVE BEEN DISCLOSED BEFORE THE VEHICLE WAS PURCHASED. FURTHER, THE FACT THAT NEITHER THE SALES PERSON AT THE DEALER, SERVICE DEPARTMENT PERSONNEL OR MANAGEMENT AT THE DEALER KNEW ABOUT THIS, SHOWS THAT NISSAN PURPOSELY WITHHELD THIS INFORMATION FROM THE CONSUMERS. HAD I KNOWN THIS FEATURE WAS NO LONGER AVAILABLE, EVEN THOUGH IT'S STILL AVAILABLE IN LESS EXPENSIVE MODELS IN THE NISSAN BRAND, I MAY HAVE OPTED TO PURCHASE A DIFFERENT VEHICLE. NISSAN MARKETS IT PRODUCTS AS BEING OVERLY SAFE, HOW DOES THE REMOVAL OF THIS KEY FEATURE MAKE THE NISSAN AS SAFE AS NISSAN MARKET THEIR PRODUCTS? THE REMOVAL OF THIS FEATURE MAKES THE SAFETY OF THE VEHICLE AND THE PERSON FUELING THE VEHICLE QUESTIONABLE! *JS

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov