2015 Nissan Murano Complaints
Consumer complaints filed with NHTSA
204
Total
10
Crashes
5
Fires
6
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 204 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
POWER TRAIN — Filed 09/08/2026
CVT Transmission judder.
UNKNOWN OR OTHER — Filed 08/22/2026
Beginning 4/2025 undercarriage parts of the splash guard began breaking loose and flying off my vehicle while driving. 6/2025 the passenger wheel surround flew off while driving 60 MPH over a bridge, thank God there was no oncoming traffic. It caused damage to my tires however that I replaced. Over the last year more parts, including the drivers side wheel surround have come off while driving. I was able to go back to the roadside and pick up a piece that is roughly 26x26x7”. When I called EasternShore Nissan when this first happened I was told it is just a splash guard and no need for concerns. It doesn’t affect the drive ability of the vehicle. Now even the front bumper of my vehicle is loose and I fear it will fly off and the projectile will kill somebody. I’m very concerned for the many serious safety issues involved. I just spoke to Nissan whose first response is that my vehicle isn’t under warranty, which is an economic concern. My point is I did not purchase a Lego vehicle. Parts should not be flying off. I have nightmares from the last piece of wheel surround flying off 8/22/26 and praying that I wouldn’t wreck with my 11 year old in the car, that the cars behind me wouldn’t get hit, wouldn’t wreck trying to avoid it, and I wouldn’t have to buy another 500 worth of tires. I went back and was able to get one of the parts and a couple of days later got a photo of a long part on someone’s property. This needs investigation. It can’t be normal for a vehicle to fly apart. I live very rurally and honestly never considered contacting Nissan again after being told it wasn’t a concern. I went to a mechanic about repairs and he suggested I file a report first while he gets info on parts.
UNKNOWN OR OTHER — Filed 08/05/2026
The transfer case on my Nissan Murano developed an oil leak. a leaking transfer case that is low or complete loss can cause overheating, internal damage or sudden failure of the transfer case while driving, resulting in a loss of power to the wheels, unexpected vehicle deceleration, loss of all-wheel drive capability increasing the risk of crash creating a safety hazard. no warnings from the car are giving that this is happening, so a sudden loss of control can happen at any time. service fee from Nissan accumulates to 4,000 for replacement or 2,000 for re-seal. there is a TSB regarding the sealing of the transfer case.
STEERING,ELECTRICAL SYSTEM,ENGINE — Filed 05/10/2026
While driving down the highway 5/10/26, the vehicle completely shut down at 75 MPH. The dash went black, everything shut down, and the steering wheel locked. No warning lights came on. I immediately hit the brakes and tried to veer to the right. Luckily, I was in the right lane and was able to get to the edge of the shoulder. My son and I sat there in shock. A few seconds later, I hit the ignition button, and the vehicle started right back up. My son and I were terrified by this. We could have been killed by someone hitting us.
POWER TRAIN — Filed 03/02/2026
This statement is to the best of my knowledge. I was driving my 2015 Nissan Murano and when I was almost back to mine [XXX] house the transmission stopped working. I took it and had it towed over Gilman Nissan in Rosenberg. I have a warranty on it through endurance warranty company. They came and inspect the transmission. They indicated that the transmission fell, but also I know that Nissan recall these transmission on the CVT which is going out. The warranty company indicated that the CVT inside the transmission fell. Also, the alternator failed on the vehicle. They indicating that the all drip from somewhere on to the alternator was made. The alternator fail but I look on the website and I also noticed that if the alternator go out in these 2015 Nissan Murano it's messed up the transmission. So this need to be looking into and taking care cuz I believe they card not telling the real truth on what's going on with this transmission and the reason I couldn't get my car repaired because the mileage has already passed and I got mine recall letter real late INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SUSPENSION,WHEELS — Filed 08/16/2025
Summary of Incident: On August 16, 2025, while my daughter was operating the vehicle at approximately 35 MPH, the front driver-side wheel detached entirely from the vehicle, resulting in a catastrophic loss of control and the vehicle being declared a Total Loss. Technical Details & Safety Hazard: The vehicle had undergone a comprehensive wheel and brake service at a licensed dealership, Ron Tonkin Hyundai, in Gresham, Oregon, 39 days (approx. 600 miles) prior. Post-accident inspection by an independent tow operator and mechanical review revealed: *A sheared wheel stud on the failed hub, which dealership service management later admitted was "likely over-torqued" during service, leading to latent metal fatigue. * A systemic failure of wheel mounting: Lug nuts on the other three remaining wheels were found to be loose or missing. Safety Risk: This incident represents a critical safety failure. The detachment of a wheel at speed poses a life-threatening risk to the occupants and other motorists. The systemic nature of the loose hardware suggests either a failure in service procedures, a defect in the lug/stud hardware compatibility, or improper torque specifications being applied to this model. I am reporting this to ensure a record of this structural failure is maintained should it be part of a larger pattern of hardware fatigue or service negligence.
POWER TRAIN — Filed 12/06/2025
On Saturday, December 6, 2025 my [XXX] mother and I were driving back to my mom’s Saint Peters, Missouri home around 5:15 pm. I had just exited Missouri Highway 364 at Woodstone/Jungermann Road. I turned right onto Woodstone and heard a thud/clunk. Never heard that sound before. One hundred yards later, the 2015 Murano stopped accelerating right in the middle of the road. I put it in Park, Neutral and then Drive. Nothing. The vehicle wouldn’t go forward. It did engage in Reverse so I was able to back it to the side of road and out of the line of traffic. I again put the vehicle in Park, Neutral and then Drive. The vehicle wouldn’t go forward. I went back to the cargo area to retrieve my purse so I could access my AAA card and have the vehicle towed (first time in 50 years of driving I had to have a vehicle towed). I tried again to put the vehicle in Drive and it did engage this time and I was able to drive it the three to four miles to my mom’s house. Had the sudden loss of power happened ONE MINUTE before on the highway, the outcome would have been much different. It upsets me even now to think what could have occurred if the Murano suddenly stopped in the middle of the highway. I was in the second lane of the highway and could not get to the side of the highway. I would not be able to abandon the vehicle in the middle of the dark highway since my mom would not be able to exit it without her wheelchair and there was a high probability we would have gotten struck by other vehicles and/or caused a major pile up behind us. I took it to the local Nissan dealer and they confirmed the CVT transmission went out in the 2015 Murano with 131,000 miles. What makes me even more upset is that it is a KNOWN defect on the CVT and has been for so long. My mom and I could have been killed on the highway since the vehicle stopped in the middle of it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM — Filed 12/02/2025
Odometer Fraud. The contact purchased a 2015 Nissan Murano. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 80,300. It was later discovered that the mileage on Carvana was 179,690 on November 9, 2025.
UNKNOWN OR OTHER — Filed 07/24/2025
The vehicle has only 55k miles , but the Front subframe bushings and front lower control arm bushings are worn out causing safety issues.
STEERING,ELECTRICAL SYSTEM,AIR BAGS — Filed 05/16/2025
My vehicle stop on the highway. Jut cut off out of nowhere. And has been cutting off and losing power. I replaced the battery which I thought was the problem. Then I thought it was the alternator so I took it to nissan to have a diagnostic and they said it was not and that no codes came up that a positive battery cable had to be replaced. I was charged 342 for a diagnostic and to change a cable. They told me to pick up my vehicle and got home it was still cutting off. I took it to O'Reilly they said it was the alternator. Nissan just took my money. Also they printed out a list of other problems that were not addressed or need be repair on this vehicle that i purchased at 118,000 miles. I dont even drive this vehicle to have all these part to have yo be replaced. The powers steering is leaking and the air bag and seat belt light appears to stay on.
POWER TRAIN — Filed 06/18/2025
The contact owns a 2015 Nissan Murano. The contact stated that while driving at 5 MPH, the vehicle shuddered, and the check engine warning light illuminated. The vehicle intermittently returned to normal functionality. The contact checked the transmission fluid and noticed the fluid was burnt and emitted a foul odor. The contact found metal shavings inside the transmission fluid pan. The contact who is a mechanic used a Thinkcar Scanner and retrieved DTC: P17F1. The vehicle was not diagnosed or repaired. The failure had progressively worsened, and the vehicle was no longer driven and remained parked at the residence. The manufacturer was not notified of the failure. The failure mileage was 69,000.
STEERING — Filed 03/18/2025
Heard a snap, then lost brakes and steering, caused the car to go into a guard rail.
ELECTRICAL SYSTEM,SERVICE BRAKES — Filed 05/17/2024
Please note that although this system does not show that the recall repairs were complete, we have documentation from Nissan that we completed the recall work twice. On Tuesday, [XXX] at approximately [XXX]. our Nissan Murano spontaneously caught fire in our driveway. My family, including my [XXX] and a [XXX], woke up to the airbags exploding. We got our family out of the house as we spoke to the 911 dispatcher and the Murano went up in flames. Our doorbell camera caught the incident in its entirety (from the smoke under the hood to the inferno of flames) and the Montgomery County fire and explosive expert agrees that the start of the fire is likely from the ABS actuator issue stemming from Nissan’s recall in 2019. We are also hearing that it’s the worst spontaneous vehicle fire anyone has ever seen. After the incident, in good faith, we contacted Nissan North America who referred us to Nissan’s regional office for our area...they told us we have to hold the wreckage in our driveway for 8 weeks or possibly longer and that they will not help us mitigate it or provide a rental. Had our Nissan been parked in our garage, it would have been next to our mudroom which contains the gas line to our dryer. Our house would have exploded and my entire family would have died. My children cannot sleep and my pediatrician has recommended a psychologist for the entire family. My son and I have coughs from breathing in the fumes and cannot attend doctors’ appointments because we have no safe transportation. I have missed work, the burned vehicle in our driveway is melted and is a safety and health hazard for us and our neighbors. Our garage door, gutters, and soffits are melted, and there is potential damage to our roof. There is exploded glass everywhere, and my other car is un-drivable, structurally unsound, and melted on the right side, having been parked next to the Murano and torched under 1,500 degree heat for almost 40 minutes. Will provide videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES — Filed 06/08/2023
JUNE 8, 2023 11:26 PM EASTERN - 2015 Nissan Murano caught fire while sitting in driveway. The vehicle burned to the ground. Background - Vehicle was taken to dealer to repair open recall in 2020 and Nissan dealer did not repair recall. The vehicle had no warning lights on or any other warnings. Vehicle was operating normal until fire. Vehicle had not been driven for 4 hours before the fire. Vehicle was parking in my driveway when the fire started. Fire fighters and police were called to scene to distinguish fire. Vehicle is a total loss. Purchased vehicle new and the ABS brakes, actuator and other parts were replaced twice during its lifetime in 2017, & 2018. All services performed at a Nissan Dealer. I have filed a formal investigation with Nissan USA and that investigation is underway.
AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 02/14/2022
This car has had electrical issues from 2016 it's all in the carfax and it's caused me 2 accidents in less than 6 months and 1st was the car wouldn't stop like it's supposed to and it seemed like the assisted braking sometimes would kick in and out...then 2nd one air bag deployed with airbag turned off
FUEL/PROPULSION SYSTEM — Filed 10/02/2020
VEHICLE INFREQUENTLY SURGES WHEN INITIALLY PRESSING DOWN ON THE GAS PEDAL. ALSO IT HAPPENS WHEN DRIVING AND PULLING UP BEHIND VEHICLES AT STOP SIGNS OR TRAFFIC LIGHTS. IT CAUSED AN ACCIDENT WHEN TRYING TO PARK IN A TIGHT SPOT. SURGE WHEN TRYING TO EASE FORWARD CAUSED VEHICLE TO RUN ONTO STONE WALL. NOT AN ACCIDENT INVOLVING AN PERSONAL INJURY BUT POTENTIAL IS THERE FOR A SERIOUS ACCIDENT. UNRELIABLE ACCELERATION IS A POTENTIALLY DANGEROUS ISSUE. A SECOND OCCASION WAS IN TRAFFIC AFTER MERGING OFF A FREEWAY. SEVERAL CARS WERE WAITING AT STOP SIGN. AS EACH PULLED OUT WE ALL EASED UP. WHEN I TRIED TO EASE UP IT SURGED ON ME AND ALMOST PUT ME INTO REAR OF CAR IN FRONT OF ME.
UNKNOWN OR OTHER — Filed 08/24/2019
THE BACKUP CAMERA DID NOT FUNCTION PROPERLY. BACKING UP THE INDICATOR DID NOT SHOW OR SOUND A WARNING. THIS OCCURRED WHEN I WAS BACKING UP ON A STREET AND HIT A CAR. IT ALSO DOES NOT SOUND REGULARLY WHEN I'M BACKING UP IN ALL SITUATIONS.
UNKNOWN OR OTHER — Filed 09/10/2019
TWO WEEKS AGO I WAS BACKING OUT OF MY GARAGE AS ALWAYS AND HIT MY OTHER VEHICLE. THE BACKUP SENSOR DIDN'T SOUND. I NOW HAVE A DENT. IT HAPPENED AGAIN LAST WEEK AWAY FROM HOME BUT LUCKILY I HAD SOMEONE DIRECTING ME AND I WAS RIGHT ON THE CAR AND NO SENSOR WENT OFF. MY VEHICLE IS A 2015 NISSAN MURANO. I FEEL THAT I SHOULD BE A PART OF RECALL. I PURCHASED IT IN MARCH 2019 AND PURCHASED EXTENDED WARRANTY.
AIR BAGS — Filed 02/19/2018
TL* THE CONTACT OWNED A 2015 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, SHOULDER, LOWER BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE FRONT AND TWO REAR PASSENGERS SUSTAINED HEAD, SHOULDER, NECK, ARM, BACK, AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
AIR BAGS — Filed 11/30/2016
TL* THE CONTACT LEASED A 2015 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 55 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT THE FRONT PASSENGER SIDE DASHBOARD AIR BAG. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED EXTENSIVE BRUISING TO THE LEFT SHOULDER, BRUISING FROM THE SEAT BELT RESTRAINT, BRUISES TO THE RIGHT KNEE, AND THE RIGHT SHIN. MEDICAL ATTENTION WAS RECEIVED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION CENTER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON A TECHNICAL RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS DESTROYED DUE TO THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 22,300.
ENGINE AND ENGINE COOLING — Filed 10/12/2016
THIS CAR CAUGHT FIRE WHILE PARKED IN THE GARAGE WITH THE KEY OUT, BURNING DOWN THE HOUSE OF [XXX]. I AM SUBROGATION COUNSEL TO THEIR INSURER, ERIE INSURANCE COMPANY. WE HAVE SET A DATE OF OCTOBER 27, 2016 TO CONDUCT A SCENE INSPECTION AND INVITE NHTSA TO SEND SOMEONE TO ATTEND. THE DATE MAY CHANGE, SO PLEASE HAVE SOMEONE CONTACT ME TO KEEP IN TOUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SERVICE BRAKES — Filed 08/22/2016
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE ABS AND BRAKE INDICATORS ILLUMINATED WEEKS BEFORE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). AFTER HAVING THE VEHICLE REPAIRED AT THE DEALER, THE VEHICLE CAUGHT FIRE IN THE CONTACT'S DRIVEWAY. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS TO DETERMINE THE CAUSE OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
SERVICE BRAKES — Filed 09/01/2016
TL* THE CONTACT OWNED A 2015 NISSAN MURANO. WHILE ATTEMPTING TO MOVE FROM A STOP LIGHT, THE ABS, COLLISION, AND SWERVE INDICATORS ILLUMINATED. THE CONTACT NOTICED SMOKE FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT PULLED INTO A FUEL STATION AND DISCOVERED THAT THE BRAKES WERE NOT WORKING. WHILE THE VEHICLE WAS IN PARK AND AWAITING A TOW TRUCK, IT CAUGHT FIRE. THE FIRE MARSHALL EXTINGUISHED THE FIRE. BOTH POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESPOND. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT PROVIDED.
AIR BAGS — Filed 01/20/2016
IR BAG DEPLOYED BUT NOT INFLATE MY WIFE, MY TWO CHILDREN 3 AND 7 AND I WERE ON I 65 N FREEWAY. AT AROUND 530AM ON WEDNESDAY, JANUARY 20, 2016 WHILE DRIVING OUR 2015 NISSAN MURANO ON ICY ROAD IN NASHVILLE, TN AREA, A SUV/TRUCK LOST CONTROL ON THE 3RD LANE (WE WERE ON THE FAST LANE) AND CAME IN FRONT OF US. MY WIFE WAS GOING 50 MPH, ON ICY ROADS, THE ROADS WERE TERRIBLY BAD. THE COLLISION WAS PRETTY HORRIFIC, CAUSING THE DEPLOYMENT OF ALL THE FRONT AIR BAGS AND SIGNIFICANT FRONT END DAMAGE. MY SERIOUS CONCERN IS: THE AIR BAG ON THE PASSENGER SIDE (WHERE I WAS SITTING) DEPLOY BUT DID NOT INFLATE, SMOKE WAS COMING OUT WITH A BAD ODOR. I BELIEVE THIS IS A MAJOR CONCERN, THIS COULD HAVE BEEN FATAL. PLEASE ADVISE WHAT OPTIONS DO I HAVE AT THIS TIME.
STEERING — Filed 02/25/2015
ADAPTIVE STEERING FAILED AT BELOW FREEZING TEMPERATURE. LOST ABILITY TO STEER IN A CURVE AND HIT ANOTHER CAR. AFTER, CAR COULD NOT BE DRIVEN, AS STEERING WAS TOTALLY INOPERATIVE. STEERING WHEEL ACTUALLY TURNS 360 DEGREES OVER AND OVER WITH NO AFFECT ON THE FRONT WHEELS. FRONT WHEELS ACTUALLY ENDED UP IN A "PIGEON TOE" ALIGNMENT AND THE CAR COULD NOT BE TOWED...UPDATED 03-16-15 *BF.....UPDATED 03-23-15 *BF UPDATED 9/26/2017*CN
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov