2021 Nissan Murano Complaints

ELECTRICAL SYSTEM — Filed 05/16/2026

The fuel gauge no longer works and the speedometer is inconsistent. The 2021 Murano has a digital spped read out that can be used. The main speedometer can jump around show 45 while running at 73 mph. Or showing 23 when at 33 - so it is clearly a safety issue. This is a low mileage vehicle - with about 18000 miles on it.

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER — Filed 06/20/2026

While accelerating to merge into traffic and make a left turn, the vehicle briefly hesitated, which has occurred previously. After completing the turn and straightening the vehicle, I fully released the accelerator pedal, but the vehicle continued accelerating and maintaining speed without accelerator input from me. The vehicle appeared to maintain approximately 54 mph in a 45-mph zone while I was not pressing the accelerator pedal. I applied the brakes, but the vehicle did not immediately decelerate. To regain control, I shifted the transmission into Neutral. Once the transmission was in Neutral, the engine RPM increased briefly and then quickly returned to normal, and I was able to slow down and stop safely. This occurred at approximately 6:00 PM on Saturday, June 20, 2026. There was no floor mat or anything else blocking or touching the accelerator pedal. After I stopped, the vehicle seemed to drive normally again. The vehicle has also had a recurring condition after startup in which the engine sometimes revs higher than normal for a short time before returning to a normal idle. I am including this as an additional observation. The continued acceleration after I had fully released the accelerator pedal created a safety concern. I am submitting this report so the incident can be documented and investigated.

UNKNOWN OR OTHER — Filed 03/01/2026

I am reporting a safety concern involving a 2021 Nissan Murano Platinum with approximately 45,000 miles. The vehicle experienced water intrusion into the cabin due to a failure in the panoramic sunroof drainage system. A Nissan dealership diagnosed that water was leaking from the sunroof channels and that the drain hoses were contaminated and not functioning properly. As a result, water entered the interior of the vehicle, soaking the A-pillars and floorboards. There was also a musty odor, indicating that moisture remained trapped inside the vehicle for a period of time. In addition to the interior water intrusion, the dealership found corrosion in an electrical connector related to the power liftgate system and moisture inside the headlight assembly, causing lighting failure. I am concerned that water intrusion into the cabin and pillar areas could affect electrical systems, wiring, and safety-related components, including those located near the A-pillars. This issue occurred at relatively low mileage and appears to be more than normal wear and tear. The combination of water intrusion and electrical component damage raises concerns about long-term reliability and potential safety risks. I am reporting this so the issue can be documented and reviewed for potential broader impact.

SEAT BELTS — Filed 04/01/2025

The driver side rear seat belt buckle does not engage, the red button on buckle does not pop up

UNKNOWN OR OTHER — Filed 06/02/2025

I’m not sure what this problem may be but I was at the traffic light with my foot on the brake and the car just accelerated by itself which was very frightening to my and my grandkids I had to pump the brakes twice before it almost ran into the car in front of me. So the engine rises also when this happens

FORWARD COLLISION AVOIDANCE — Filed 10/31/2022

The crash sensor light keeps engaging while driving, even when the vehicle is parked or idle. There is nothing in site to indicate a crash. Vehicle was taken to dealer on 5 or more occasions and finally it was replaced in December 2024 after Nissan Corp. got involved. The vehicle engaged the brakes while driving on the highway when NOTHING was present to indicate danger. This was mentioned to Nissan and the dealer (AutoNation) on my last visit in January 25 and the dealer stated they could not reproduce the issue, although the problem still exist, I was told by the dealer that it's normal. Nissan Corp mentioned a senior mechanic will investigate, but was never sent to dealer. Instead, I emailed video of it happening to customer affairs at Nissan. The senior mechanic (Nissan Corp) and the mechanic at the dealer provided reasons like a piece of lint could be on the lenses (not while driving 55mph), could be sunlight blocking the sensor (what about at night), or the lenses could be dirty (maybe but not really). This seem to be a danger when driving and all of a sudden your brakes are engaged automatically while driving and the only reason given was possibly lint. The only recourse from the dealer was my option was to return vehicle (lemon law) and purchase another one. I'm retired and not in the position to start all over in acquiring a note. This vehicle was still under warranty (with less 25K miles) when this was first reported, why are customers responsible for any fees? I am afraid to drive most occasions and would like to know if anyone else has reported this (also asked Nissan - sure they're not going to be truthful)? Will someone please investigate this matter and let me know my options? Have videos showing crash sensor engaging but the files are too large to upload. Thanks!

STRUCTURE,ENGINE,FORWARD COLLISION AVOIDANCE — Filed 01/15/2025

On Jan 15, 2025, my vehicle exhibited an unintended sudden acceleration event while applying the brakes to slow the vehicle. Shortly after applying the brakes, the vehicle's engine revved very high and the car launched forward despite my foot on the brake and then struck another vehicle in front of me. The automatic emergency braking did not trigger. The air bags did deploy. No significant injuries, but both cars were damaged, my Murano likely totaled. I am confident that I did not accidentally hit the gas pedal.

EXTERIOR LIGHTING — Filed 09/09/2024

The component of the vehicle is the passenger headlight. The vehicle is available for inspection at any time.I was unable to see at night clearly with the use of only one headlight because the other headlight went out. At the time that the headlight went out I was on a 2 Lane Rd. with no street lights and it became very dark and difficult to see.The defect has been confirmed at a Nissan dealership on September 23. The dealership found separation of the assembly, causing the condensation in the passenger side headlight causing it not to work. The vehicle has not been inspected by any other entity, besides the certified Nissan dealership. The system warning message appeared only when the headlight went out.

FORWARD COLLISION AVOIDANCE — Filed 04/06/2024

The contact owns a 2021 Nissan Murano. The contact stated while her mother was driving at 6 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle failed to come to a complete stop, after which the vehicle lost power. As a result, the Forward Collision Avoidance warning light, and the Forward Collision Avoidance: Automatic Emergency Braking systems failed to activate, and the driver lightly tapped the vehicle in front. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.

BACK OVER PREVENTION — Filed 06/07/2023

Back up system sensors alarms when nothing is behind vehicle and sometimes does not alarm when there is something behind me. I bought the car 5/31/2023 the problem started right away, I took my car to the dealership for repair on 6/7/2023 for the first time. They were unable to reproduce the issue, I have had my car at the dealership 6 times since, they have seen and videoed my car giving false warning lights and sounds like something is behind me even though nothing is behind me. They have replaced all 4 backup sensors and most recently the left blindside warning sensor and tail light, I still have the same issue. I have asked for a loaner car because I am worried I am going to back into something, they tell me this is not a safety issue and I am to drive the car even though there is a problem with the backup system. They have a specialist scheduled for 10/10/2023 to see if he can figure out what is wrong. Both the dealership and Nissan consumer affairs tell me the car is safe to drive with a malfunctioning camera system.