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2021 Nissan Sentra Complaints

Consumer complaints filed with NHTSA

132

Total

14

Crashes

1

Fires

8

Injuries

0

Deaths

Most Reported Components

STEERING
33
ELECTRICAL
31
BRAKES
25
OTHER
22
ENGINE
10

Owner Complaint Reports

Showing 25 of 132 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11768165

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 03/12/2026

I purchased this vehicle brand new in 2021. Since then, I have experienced a very concerning safety issue on multiple occasions involving the automatic emergency braking system. While driving normally, with the vehicle operating without any apparent problems, the emergency braking system has suddenly activated and warning lights have appeared on the dashboard, even though there was no vehicle, pedestrian, object, or other obstruction in front of me that would have required emergency braking. This has happened to me several times and is extremely frightening. During the most recent incident, the vehicle behind me had to quickly go around my car to avoid rear-ending me after my vehicle unexpectedly braked. After researching this issue, I found numerous reports from other owners describing what appears to be the same or a very similar problem. This makes me extremely concerned that this may be a widespread safety issue with this vehicle. Fortunately, when these incidents occurred, I was traveling at approximately 40 MPH. I am very concerned about what could happen if the emergency braking system were to activate unexpectedly while traveling on the freeway at 65 MPH or higher. Unexpected braking at highway speeds could potentially result in a serious rear-end collision, injuries, or fatalities. Given the number of similar complaints from other owners, I believe this issue warrants a thorough investigation. I strongly urge Nissan and NHTSA to investigate these reports and determine whether a safety recall is necessary before someone is seriously injured or killed. This is not simply an inconvenience or a minor mechanical problem. Unexpected emergency braking without an obstacle in the vehicle’s path presents a serious safety concern for the driver, passengers, and surrounding motorists.

ODI #11763094

SUSPENSION — Filed 08/03/2026

My vehicle previously had the tie rod issue repaired under the original recall\. However, the same problem has now returned\. I am experiencing a sharp/clunking noise when turning left while the vehicle is moving, which is very concerning because this involves the vehicle’s steering and suspension\. I checked Nissan’s recall information online using my VIN, and it currently states that there are no open recalls\. However, I have only had this issue repaired **once**, under the original recall, and the same problem is happening again\. I am concerned that the original recall repair did not permanently correct the problem, or that the replacement component may have developed the same defect\. I do not believe that simply showing “no open recalls” should prevent Nissan from investigating a recurring safety\-related defect that was previously repaired under a recall\. I am requesting that Nissan: 1. Review my vehicle’s complete recall and repair history\. 2. Investigate why the same tie rod/steering problem has returned after the recall repair\. 3. Determine whether the replacement part or repair procedure is defective or insufficient\. 4. Provide a repair at no cost to me if this is related to the previously recalled defect\. 5. Explain what Nissan recommends to ensure the vehicle is safe to drive\. Because this issue involves the steering system, I consider it a serious safety concern\. I would appreciate having this matter escalated to Nissan’s Customer Relations/Safety department and receiving a written response regarding how Nissan intends to address the recurring problem\. Thank you for your prompt attention to this matter\.

ODI #11760768

UNKNOWN OR OTHER — Filed 08/30/2026

Drivers of the car pulled out of a plaza without blinker and almost ran into our vehicle. Passenger and driver continued to harass and make rude comments whenever they pass by us. And we felt very offended.

ODI #11751232

FORWARD COLLISION AVOIDANCE — Filed 07/17/2026

My 2021 Nissan Sentra has experienced multiple false Automatic Emergency Braking (phantom braking) events where the vehicle suddenly applies the brakes despite there being no vehicle, pedestrian, or obstacle in its path. This issue occurred before and after my vehicle was serviced by AutoNation Nissan Chandler on June 12, 2026. Despite recent dealership service, the problem continues to occur. The unexpected braking creates a serious safety hazard because it can cause the vehicle to slow or stop unexpectedly in traffic, increasing the risk of a rear-end collision or other accident. I am also concerned that these repeated sudden braking events may be causing excessive stress or premature wear to vehicle components such as the engine mounts, suspension, and struts. Vehicle Information: Year: 2021 Make: Nissan Model: Sentra Mileage: Approximately 139,659 miles I am submitting this complaint because I believe this recurring phantom braking issue is a significant safety concern that should be investigated.

ODI #11750579

STEERING,FORWARD COLLISION AVOIDANCE — Filed 07/10/2026

The scope of repair required fixing a recalled tie rod that suffered a catastrophic failure, which directly caused the vehicle’s ADAS, Advanced Emergency Braking (AEB), and collision detection systems to crash. Berman Nissan promised a legally compliant, safe repair but breached this agreement by returning an unsafe vehicle, failing to road-test the steering component (verified by identical check-in/out mileage), and intentionally scrubbing trouble codes to conceal active safety failures. Staff explicitly refused all safety assistance, failed to secure my signature on any authorization paperwork from tow to pick-up, and Nissan corporate stated they were 'not legally required' to resolve the hazards. Service personnel stonewalled the issue, and management only escalated the matter to Service Director Mark Yalda after I disclosed I possessed concrete video proof of the identical mileage and unsigned invoices.

ODI #11742845

FORWARD COLLISION AVOIDANCE — Filed 06/08/2026

Alternator needed replacement Front windshield needed replacement Unfortunately this kicked off the malfunction warning. All Nissan can say is it’s the ADAS 2 controller. They are unable to determine part numbers. However the alternator and windshield replacement kicked off the malfunction warning.

ODI #11739981

SUSPENSION,FORWARD COLLISION AVOIDANCE — Filed 05/01/2026

Several issues since purchasing vehicle. The front collision sensor malfunction. Came to an abrupt stop several times while on the freeway due to failed sensor. Narrowly avoided major collisions. Also, have had to replace batter every year along with brakes and tires. My suspension is awful. The brakes are crap and have consistently had to address worn tires in one side. Electric panel shit off and key fob malfunctions. So many issues and so much unnecessary repairs with no real results

ODI #11739878

STEERING — Filed 05/01/2026

Hello, I am reporting a steering-related issue involving the inner tie rods on my 2021 Nissan Sentra. Nissan previously issued safety recall campaign PM985 for bent inner tie rods on certain Sentra vehicles from the same model year. Two separate repair facilities inspected my vehicle and confirmed problems involving the inner tie rods and steering system components. No warning lamps or dashboard messages appeared prior to the issue being identified. Although my VIN may not currently be included in the recall population, my vehicle is experiencing a similar issue involving the same steering-related component identified in recall PM985. Because tie rods are directly related to steering control and vehicle stability, this issue raises concerns about driving safety. I am submitting this complaint so the issue can be documented and reviewed in case similar failures are occurring outside the current recall population.

ODI #11737180

LATCHES/LOCKS/LINKAGES — Filed 03/04/2026

The door swung open while in drive, once was able to pull over and close it never opened back up due to a faulty door actuator. This was the third time the door had been “fixed”.

ODI #11734349

PARKING BRAKE — Filed 04/28/2026

The contact owns a 2021 Nissan Sentra. The contact stated that while driving approximately 15 MPH, the parking braking independently activated. The failure occurred a second time, and the parking brake unintendedly activated. There was no warning light illuminated. On the third occasion, while driving approximately 45 MPH, the parking brake activated unintendedly, causing the vehicle to stop abruptly, nearly causing a crash with another vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 13,414.

ODI #11664355Crash

UNKNOWN OR OTHER — Filed 12/05/2022

Vehicle: 2021 Nissan Sentra VIN: [XXX] Incident Date: [XXX] Description: On [XXX], the front tie rod on my 2021 Nissan Sentra suddenly failed while I was driving, causing me to lose control of the vehicle and sideswipe a parked car. This mechanical failure led to an accident, property damage, and a traffic citation for careless operation. My insurance premiums have since increased and the citation remains on my driving record. In August 2023, Nissan issued a recall for this exact defect. I believe this failure directly matches the safety defect now acknowledged in the recall. Had I been notified earlier, the accident and its consequences could have been prevented. I am requesting this complaint be added to the case record for the ongoing recall investigation. Documentation is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11595561Crash

STEERING,STRUCTURE,WHEELS — Filed 06/19/2024

There is a current open recall Campain ID R23B3 on the tie rods requiring replacement, however there is no current remedy per Nissan. This faulty tie rod can break and cause COMPLETE loss of steering, as there is a STOP SALE on this vehicle it is not safe to drive. Vaden Nissan has my vehicle every 5000 miles during each service/oil change from 2021 until 2024. I also notified the Vaden Nissan dealership again of this open recall issue during my last inspection, they rotated the new tires I had to purchase and sent me on my way. While driving my 2021 Nissan Sentra on [XXX] (a moderately busy highway), I experienced noticeable vibrations through the steering wheel, especially when accelerating and making turns. As I attempted to exit the highway, via a curved off-ramp, the steering wheel became extremely shaky and impossible to turn. I struggled to keep the car within the lane and then completely lost steering control. This caused me to veer off the road and nearly into the shoulder. I experienced such panic and fear as my [XXX] nephew was in the car seat in the back of my vehicle and was also extremely frightened. I am now extremely unsatisfied with Nissan and its lack of commitment to sell safe vehicles, I cannot legally resell this vehicle in the current condition and am left with no option but to drive an unsafe car, under the lemon law I have the right to sue. I pray that IF I absolutely have to drive this Nissan Sentra again there are no injuries, life-altering disabilities or possible death incurred to myself of my passengers. As I have followed all proper protocols and require a rental car that is at minimum safe for transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11589268Crash

SERVICE BRAKES — Filed 12/12/2023

The contact owns a 2021 Nissan Sentra. The contact stated while driving at approximately 35 MPH, the emergency brake warning light had illuminated. In addition, the contact stated while depressing the brake pedal the vehicle did not come to a complete stop and rolled forward. The contact stated that they had crashed into a vehicle in front of them. No police report was filed. No injuries were sustained. The vehicle was taken to a local independent mechanic where it was diagnosed that the front vehicle sensory and the bumper needed to be replaced. The vehicle was repaired. The contact mentioned that the brake pedal failure reoccured on several occasions. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.

ODI #11547043Crash

STEERING,SEAT BELTS — Filed 09/23/2023

The contact owned a 2021 Nissan Sentra. The contact stated that while his wife was driving at approximately 60 mph, the vehicle began to slide, hydroplane, and crash into a cement ditch drain.  There were no warning lights illuminated. The passenger side seat belt failed to lock completely, and the occupant was thrown around in the vehicle. The occupant who was occupying the passenger side front seat was taken to the hospital, and it was confirmed that he sustained right elbow and air bag burns and lower intestines injuries. The air bag was deployed. A police report was filed. The vehicle was towed to a tow lot. The contact called the local dealer. The vehicle was taken to the local dealer, who test-drove the vehicle prior to the failure, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V581000 (steering). The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 43,177.

ODI #11531207

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE — Filed 07/08/2023

1. My brakes locked up on my and the warning light came on saying I hit something 2.the only windows that works is the drivers identified 3.my warning lights came on and it started smelling inside the car I shut the car off and the warning light went off so I thought it was OK finished driving home and became sick opened the hood and my battery had smoke pouring out of each side my sinuses were burning, my throat was on fire i was sick the rest of the night i called poison control and they told me what to do

ODI #11504851Crash

STEERING — Filed 02/01/2023

2021 NISSAN SENTRA. CONSUMER WRITES IN REGARD TO NHSTA SAFETY RECALL 21V-461. THE CONSUMER STATED HER GRANDDAUGHTER WAS DRIVING THE VEHICLE, WHILE MERGING INTO TRAFFIC, STEERING WENT OUT CAUSING AN ACCIDENT.

ODI #11503579Crash

STEERING,SUSPENSION — Filed 05/11/2022

The contact owns a 2021 Nissan Sentra. The contact stated while driving 10 MPH, the vehicle lost power steering functionality without warning, causing the steering wheel to become stiff. The vehicle then crashed into another vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer and the mechanic stated that the axle had fractured causing the failure. the axle was replaced; however, the failure reoccurred. The manufacturer was not contacted. The approximate failure mileage was 25,000.

ODI #11498065Crash

SERVICE BRAKES — Filed 03/11/2022

The contact owned a 2021 Nissan Sentra. The contact stated that while driving at an undisclosed speed in cruise control mode, the brakes applied independently without being depressed. The check engine and ABS warning lights were illuminated, and the cruise control mode was deactivated. The contact made a local dealer aware of the failure; however, the vehicle was not diagnosed or repaired. The contact then stated that while driving at approximately 25 MPH, the vehicle in front suddenly braked and the contact applied the brake pedal but they failed to respond and he rear-ended the vehicle. The contact stated that all air bags had deployed. A police report was filed. The vehicle was towed to a tow yard and was deemed totaled. The manufacturer was made aware of the failure. The approximate failure mileage was 17,000. The VIN was not available.

ODI #11474075Crash

STEERING,SERVICE BRAKES — Filed 07/15/2022

On 2 July 2022, I was traveling southbound on Interstate 95 in a rented 2021 Nissan Sentra. While DRIVING the brakes unexpectedly LOCKED and did NOT release, affecting the steering, and causing the vehicle to spin out in a circle across major highway lanes crashing head on into a guardrail on the left side of the interstate. This is a MAJOR SAFETY concern as when an individual is DRIVING a vehicle, they need to be able to control NOT ONLY the direction of the vehicle, but when that vehicle brakes. When the brakes LOCKED while DRIVING, so did the steering, causing there to be NO CONTROL of a vehicle traveling down a major Florida interstate. Had there been impact by another vehicle while the 2021 NissanSentra brake malfunction caused it to spin out across major highway lanes, such would have been fatal to both me & the unexpected driver also traveling southbound on I95. If this malfunction exists in other 2021 Nissan Sentras, a MAJOR motor vehicle safety risk also exists for both drivers & riders of the 2021 Nissan Sentra, as well as any other motorist driver traveling with passengers in the same direction. This vehicle was a rental car through Budget and is NOT personally owned.Rental company was informed of mechanical malfunction & also aware that the brakes LOCKED while driving the 2021 Nissan Sentra. Service history/ maintenance of rental vehicle is personally unknown. It is also unknown if the problem / component has been inspected by dealer or independent service center. If the same malfunction exists in a group of vehicles used commercially for one time rentals by rental companies, the posed safety risk for motor vehicle safety SIGNIFICANTLY INCREASES. Drivers are unknowingly renting dangerous vehicles posing a major risk for personal safety of themselves & their families, but also to other motorists around them.

ODI #11459044Crash

STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 01/26/2022

Steer rod recall effective as of 6/17/21 yet ignored by enterprise rental car company. Lost control, car hit guard rails. No cooperation from insurance nor rental company. Police got it Towed on 1/26/2022 to alpine automotive, lake Zurich illinois, enterprise holdings picked it up on 1/28/2022. No other information provided by any party on estimate of damages, nor medical coverage due to “insurance policies”

ODI #11450285Crash

STEERING — Filed 01/01/2022

bent tie rod condition impaired the driver's ability to steer the vehicle

ODI #11450217Crash

STEERING,SERVICE BRAKES,LANE DEPARTURE — Filed 01/26/2022

Out of control

ODI #11450291Crash

STEERING,SERVICE BRAKES — Filed 01/26/2022

Ended up in a crash (steering issue, not recalled but rented)!!!

ODI #11450320CrashFire

STEERING,UNKNOWN OR OTHER,SERVICE BRAKES — Filed 02/03/2022

My accident was with Nissan Sentra veering out of control. I was lucky, see others who weren’t in past few weeks: https://kfoxtv.com/amp/news/local/deadly-accident-in-collision-on-i-10-at-lee-trevino https://www.wvlt.tv/2022/02/03/maryville-man-dies-after-car-lands-little-river/ https://www.thedailytimes.com/news/maryville-man-killed-in-single-vehicle-crash/article_aa06d64b-879e-5544-b0f0-4146ff9fc63b.html https://www.mymoinfo.com/arnold-woman-seriously-injured-in-141-accident/ https://www.13newsnow.com/amp/article/news/local/peninsulanow/deadly-vehicle-crash-fire-york-county-virginia/291-4ec8fe5a-fd6d-4058-ac6a-cbb007c04f76 https://www.kwch.com/2022/02/02/accidents-reported-across-state/ https://www.wibw.com/2022/02/03/vehicle-hits-wichita-police-car-that-stopped-assist-motorist/ https://www.tribstar.com/news/local_news/train-video-car-went-around-crossing-arms-in-fatal-crash/article_6c7ceb71-c21a-514b-9cd1-9b775fe8a010.html https://www.wfmz.com/news/area/berks/ny-man-taken-to-hospital-with-life-threatening-injures-following-crash-on-i-78-in/article_799d04b4-7c52-11ec-a7c7-5fe7f2b50ccf.html https://kfoxtv.com/amp/news/local/deadly-accident-in-collision-on-i-10-at-lee-trevino https://www.wric.com/news/local-news/richmond/victims-of-deadly-i-95-crash-identified/amp/ https://www.myleaderpaper.com/news/accidents/arnold-woman-seriously-hurt-in-crash-near-fenton/article_7c734224-8464-11ec-a207-73e06d9d32ee.html https://www.hawaiinewsnow.com/2022/01/27/crash-shuts-down-hawaii-islands-highway-11-keeau/ Nissan Sentra’s have lost control resulting in fatal crashes against guardrail, train, snowbank, tree (fire), garbage truck, patrol car(s), highway wall, jeep, pedestrian, & some drove into a ditch, little river, river bank, heavy duty truck, injured police officer. Humble Request to investigate please: Nissan recalls + reported accident’s in past month (+ unreported\private), only NHTSA can identify a pattern

ODI #11430740Crash

STEERING — Filed 06/17/2021

The contact owned a 2021 Nissan Sentra. The contact stated their daughter was driving at 30 mph, when the driver was merging into a lane when the driver heard an unidentified noise and lost control of the vehicle, and crashed into a telephone pole. The air bags did deploy. The driver had a laceration and bruise and swelling in the left knee. The driver declined medical treatment at the scene. A police report was filed. The vehicle was towed to a tow yard where it was later deemed as a totaled loss. The manufacturer was made aware of the failure. The failure mileage was unknown.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov