2022 Rivian R1t Complaints

BACK OVER PREVENTION — Filed 09/21/2026

Put vehicle in reverse. Instead of showing the reverse camera immediately, the system lagged and the vehicle's infotainment system became non-responsive. No reverse camera image was shown. Approximately one minute later, having finished backing up and started driving, the camera interface came up. At this point the interface for the infotainment was missing. I could not bring up any HVAC controls, and so had uncomfortable air blowing on my that I did not want, but could not control. (No manual controls on the vents.)

STEERING — Filed 09/08/2026

The contact owns a 2022 Rivian R1T. The contact stated that while driving 20 MPH, the steering wheel was extremely loose. The steering wheel failed to turn as intended. The tow truck driver was able to duplicate the failure. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The technicians were unable to duplicate the failure. After retrieving the vehicle for sixteen days, while driving at highway speeds and making a turn, the failure reoccurred. The vehicle was taken back to the local dealer, where it was diagnosed with a fractured steering rack. The vehicle was repaired. The contact believed that the dealer was negligent. The Rivian service hotline was called, and the contact was advised to tow the vehicle to the dealer. The failure mileage was approximately 54,000.

SUSPENSION,POWER TRAIN,STRUCTURE — Filed 09/01/2026

I am reporting repeated suspension and structural failures involving my 2022 Rivian R1T. In April 2026, at approximately 90,537 miles, Rivian performed a comprehensive inspection and found both front lower control arm bushings torn, the right rear damper leaking, and the rear subframe cracked. Rivian’s own service documentation specifically stated that the vehicle was “unsafe to operate due to damage to the rear subframe” and recommended that the vehicle be towed. Rivian subsequently replaced the rear subframe, both front lower control arms, the right rear damper, and serviced the hydraulic damper system. The April repair invoice totaled approximately $9,953. Approximately five months later, at approximately 96,956 miles, the vehicle developed another significant suspension problem. The front passenger side began sitting noticeably lower. The ride became extremely rough over bumps, I could feel significant vibration through the vehicle, and the vehicle repeatedly attempted to adjust its ride height. I also received warnings telling me not to move the vehicle while the air suspension was adjusting, and I was unable to properly adjust the ride height. I brought the vehicle back to Rivian in September 2026. The current Rivian service estimate calls for replacement of both front dampers, the air-suspension compressor/ASU, and the left and right front hydraulic suspension jounce lines, along with suspension diagnostics. The suspension repair estimate is approximately $7,121. I was informed that the ASU/compressor was tried as part of diagnosing the problem but did not resolve the condition, and the front dampers are now suspected. I was also informed that because the front suspension functions as a connected system and the replacement components are an updated design, both sides/components may need to be replaced. I am concerned about the repeated failure of safety-critical suspension and structural components on the same vehicle. In approximately five months .

SEAT BELTS — Filed 08/22/2026

The seat belt came completely dislodged from the seat base as my passenger was getting into the car and fastening their seat belt

Insert, Padding — Filed 03/13/2026

After gently removing the fabric cover of our Cybex Eternis S All-In-One car seat to wash it according to the manufacturer's care instructions, and then putting the cover back on, the car ride immediately following, the red plastic pieces designed to hold the cover in place completely snapped off. This structural failure exposed two sharp, unshielded metal screws directly in the child's seating area. Because these screws were left fully exposed by the broken plastic, they created an immediate laceration hazard. As a direct result of this defect, my young daughter's leg was cut by the exposed screws while using the seat.

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 07/26/2026

SYSTEMS AFFECTED: Electrical System (12V Power Supply / Low-Voltage), Climate Control (HVAC System / Thermal Management), Towing / Recovery DESCRIPTION OF SAFETY HAZARD & DEFECT: My 2022 Rivian R1T experienced a sudden, complete electrical failure due to a defective HVAC system, resulting in a dangerous hard-bricked state that rendered the vehicle totally inoperable. Approximately 30 days prior to the incident, the vehicle underwent a comprehensive inspection at a Rivian Service Center where both the HVAC system and 12-volt battery system were tested and cleared. Shortly after, a primary internal failure/glitch within the HVAC equipment created a high parasitic power draw on the vehicle's low-voltage circuit while parked. The HVAC module failed to enter sleep mode, continuously draining the dual 12-volt AGM battery array below critical operating thresholds. This rapid, deep-discharge condition completely disabled the vehicle's primary high-voltage contactors and low-voltage control modules, locking out all vehicle functions, electronic doors, and drive controls. The vehicle could not be restarted, jump-started normally, or safely shifted into neutral, necessitating an emergency flatbed tow to the service center. Technicians confirmed that the primary HVAC equipment failure directly caused the full depletion and destruction of the 12-volt electrical system. This defect presents an immediate safety risk. An uncommanded HVAC-induced power drain that completely depletes the 12-volt system can cause sudden electrical failure, vehicle bricking, loss of hazard lights, and lock-out conditions, potentially stranded occupants in dangerous environments or busy roadways. Rivian is treating this catastrophic multi-system failure as non-warranty maintenance, refusing to address a clear pre-existing latent defect in their low-voltage power management and thermal architecture. REQUESTED ACTION: Investigation into 2022 Rivian R1 HVAC power management defects causing severe 12V drain

SUSPENSION — Filed 07/20/2025

In July of 2025 while driving my entire air suspension collapsed on the highway slamming the vehicle down onto it's bumpstops. Rivian covered a "fix" of this under warrant. In December the rear shock was leaking. Now in July of this year while driving the front air suspension collapsed to it's bump stop again.

UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION — Filed 06/18/2026

The R1T has four cameras to assist the driver and provide warnings for lane changes, etc. The cameras are routinely failing while I am driving the vehicle. This started after an OTA software update. A software reset will turn the cameras back on, though they have repeatedly failed. Rivian attempted to correct the issue by replacing the front camera, which they determined was faulty. The cameras have continued to fail since then.

ELECTRICAL SYSTEM — Filed 05/30/2026

Vehicle gave a warning to service the electrical system and then shut down preventing any operation. Luckily I was in a parking lot and not on a roadway impeding traffic or jeopardizing safety while driving. Could smell burnt electrical from within cabin. Had to have towed to service center and explained that condensation from air conditioner leaked onto high voltage heater coils and shorted out electrical system. Seems like a poor design that this was even possible. Dealer indicated this was not uncommon.

SUSPENSION — Filed 05/08/2026

Rear Suspension Dampers leaking prematurely which could cause unsafe driving issues.

STRUCTURE — Filed 03/10/2026

Subframe has cracked. It is a known issue for my vehicle as the welded subframe isn’t strong enough to hold the weight of my vehicle over time. Thus compromising the structural integrity over time, leading to severe safety hazards like unpredictable handling, poor stability, and potential failure of critical components. This can lead to accidents if not resolved. Rivian currently knows this is an issue and charges customers who are out of warranty over $11k to repair.

ELECTRICAL SYSTEM — Filed 04/12/2026

12 volt battery was replaced under warranty on date 07/08/2024 at miles 14059. Again, 12 volt battery needs to be replaced at 29343 miles as of today's date 04/12/2026. This is highly unusual. Please look into it. Prakashkumar Patel, MD

SUSPENSION — Filed 10/28/2025

Passenger front suspension failure due to failed hydraulic pump (at 67k miles), resulting in wheels rubbing against interior, making vehicle almost inoperable without placing occupants at risk. It was immediate and without warning inside vehicle. When I spoke with technician they informed me that it was occasionally reported in earlier models. I was unable to view component.

SUSPENSION,WHEELS — Filed 03/18/2026

We were driving on the highway going 70 MPH when we heard a loud bang, and then the car immediately catapulted to the right off the road and slammed into the concrete right median, spun around hit a sign and then ended up in the right bridge barrier (shoulder). During the crash 6 airbags deployed from the impact of the crash. The highway patrolman stated that you could see the driver-side rear wheel started skidding based on the marks on the road. We thought it was a blown tire. But the tires were all in tact. The driver-side rear wheel was turned out and it was clear that the toe-link joint had separated from the wheel axel and this is what caused our crash. The car has been totaled by insurance company and taken salvage yard in Knightdale, NC. We were both wearing seatbelts, and I (the passenger) was thrown around during the crash and ended up going to the hospital with neck and back pain. I have severe neck misalignment and soft tissue damage on my neck and back. I was unable to work for 4 days after the accident and still am not able to sleep well due to pain. We were in the right hand lane of the highway and did not hit any other cars, but if we had been in a different lane we could have hit another car and caused more injuries and damage. The problem that caused the accident was the problem that was listed on the product recall, we had an appointment to get it fixed the next day. We had the car towed to the Rivian service center where they verbally confirmed it was the toe link that separated. It was inspected by the police, the Rivian Service Center and our insurance adjuster. There was zero warning prior to the loud bang other than the recall notice We

SUSPENSION — Filed 04/08/2026

The 2022 R1Ts has a welded subframe that is prone to cracking due to the vehicles weight. The symptoms are a metal on metal clunking and creaking sound from the front end. In 2023 Rivian replaced the welded subframe on the R1T with a cast subframe that is stronger. I raised this issue to Rivian on 3 separate service appointments over the course of 3 years while my vehicle was under warranty, each time I was told that the sounds are normal. Now that my vehicle has just passed the 60,000 mile warranty period I am now being told that the truck needs the subframe replaced with the gen 2 retrofit kit at a cost of $11,500. As you can see by this Reddit thread, this is a systemic issue with the 2022 R1T and many customers have experienced cracks in the welded subframe- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SUSPENSION — Filed 04/06/2026

Massive damper leak. Per research online, this is happening with a lot of the same vehicles. If it fails, it will place the vehicle in turtle mode even on the freeway which could be dangerous.

VEHICLE SPEED CONTROL,WHEELS,FORWARD COLLISION AVOIDANCE — Filed 03/22/2026

I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45 minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet conditions and windy road. As I tried to slow the car down, using the steering while cruise control adjustment buttons, I steered through a curve and rather than turn with the road, as I had intended, the truck slid off the road to the left, effectively hydroplaning, into two trees, at about 40 mph. The airbags deployed as the truck came to a complete halt against the two trees. The car automatically called 911 as I sat there trying to assess what had just happened, whether I was hurt, and whether my dog was hurt. I told the 911 operator that the truck had called them automatically adn that I was ok and I would call in the morning after assessing what had happened. I am waiting for the police report and also waiting for the incident report from Rivian, which has an on-board log of events. I don't know why the cruise control engaged at such a high speed, rather than at the posted speed limit, but this appears to be a known flaw with Rivian's cruise control that I was not aware of. The cruise control and software are available for inspection by NHTSA. There is also an active recall on this vehicle that I was aware of but had been unable to schedule for service yet b/c it required shipping the truck to [XXX] on a barge. I had only had the truck on island for a little more than a month. From previous operations I had no reason to believe that the cruise control was faulty. It is possible that the recall issue may have been a contributing factor to the crash but I don't know b/c the vehicle has not been inspected yet by Rivian. They have scheduled an adjuster to come on April 14. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING,SUSPENSION,WHEELS — Filed 01/02/2026

2022 Rivian R1T, VIN [XXX] . Recurring suspension defects since delivery June 2022, documented across 18 service visits over 3.5 years. Rivian performed multiple repairs including Gen 2 suspension component replacement. This defect has never been permanently resolved. On July 11, 2025, El Segundo service center [XXX] ) repaired the front end lowering in standard parking mode — causing the vehicle to sit unlevel and knock the tires out of alignment when driving off. They repaired the suspension and corrected the alignment. In August 2025 a related defect appeared: when exiting camp leveling mode, the vehicle does not return to drive height. Instead it behaves as though still entering camp mode, forcing a slow drive-away during which the vehicle behaves erratically, knocking tires out of alignment — the same mechanism as the July parking mode issue. I reported this to Rivian in fall 2025. Despite scheduling three appointments — January 21, February 10, and March 14, 2026 — El Segundo failed to complete service all three times due to inability to provide a promised loaner vehicle. Suspension unserviced since July 11, 2025 — 9 months. On March 31, 2026 I filmed the front end lowering in parking mode recurring — same defect supposedly repaired July 2025. Vehicle self-leveled when I manually raised the suspension, but recurrence after a Rivian repair attempt is a safety concern. Video dated March 31, 2026 available. Service appointment also deleted from Rivian app March 14, 2026 including active recall remedies FSAM-1795 and FSAM-1794 — addressed in separately filed NHTSA complaint. Surviving record altered by Rivian Service to state ride height appears normal before any inspection, contradicting my report and app video submitted January 2, 2026 at 9:34am. Formal complaint delivered to Rivian CEO via USPS Certified Mail March 18, 2026. No substantive response as of April 1, 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SUSPENSION,SEAT BELTS,UNKNOWN OR OTHER — Filed 03/14/2026

2022 Rivian R1T, VIN [XXX] . On March 14, 2026, my service appointment at El Segundo Rivian service center [XXX] ) was deleted from the Rivian app along with all service requests and a timestamped customer message thread documenting my visit that day. Deleted items included active recall remedies FSAM-1795 (seat belt retractor bolts improperly torqued, NHTSA notification mailed ~March 9, 2026) and FSAM-1794 / NHTSA 26V003 (rear toe link improper reassembly, risk of joint separation while driving, notification mailed ~February 24, 2026), plus tire rotation, windshield replacement, and suspension repair. Both recalls were issued within 3 weeks of the deletion. This was the third of three consecutive failed appointments — all failed because El Segundo could not provide a promised loaner vehicle (January 21, February 10, March 14, 2026). The only surviving record [XXX] ) was altered by Rivian Service — they inserted the statement that ride height appears to be as expected and does not show variance before any inspection, directly contradicting my written report and a video I submitted through the Rivian app on January 2, 2026 at 9:34am documenting the defect. Rivian also added an all-caps requirement to replicate the issue on a test drive prior to intake despite existing written and video documentation. Rivian has a federal obligation to complete FSAM-1795 and FSAM-1794. Neither has been reinstated as of April 1, 2026. Formal complaint delivered to Rivian CEO via USPS Certified Mail March 18, 2026. Only response was a generic form letter (Inquiry #xxx) stating matter appears resolved. See also separately filed NHTSA complaint re suspension defect, same VIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING — Filed 10/15/2022

The contact owns a 2022 Rivian R1T. The contact stated while making a left turn the vehicle would not allow the contact to straighten the steering wheel, causing the vehicle to run off the road and struck a small tree. The contact was able to control the vehicle and was able to drive home. The vehicle was diagnosed, and the bolts of the steering system were tightened. The manufacturer was contacted but offered no assistance. The failure mileage was 12,000.

FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION — Filed 01/04/2023

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11504269*DJR ******* DELETE VOQ *******

FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION — Filed 01/04/2023

While preparing to pull out of a parallel street parking space in my R1T with a car 3 feet in front of me, I stepped on the brake to engage Drive from Park. On releasing the brake, before stepping on the accelerator, the R1T surged at a high rate of speed hitting the car straight on, deploying the air bags in the car and blowing the rear window out of the car. The car was pushed past an empty space, 20 ft or more, into another parked car. This all happened in 2-4 seconds. The R1T surged as if the accelerator had been push to the floor surprising me and pushing me back on the driver seat. The R1T stopped when I braked. The car was totaled. The driver of the car was taken to the hospital with minor injuries but might lead to later back and neck injuries. At no time did the R1T's alarms activate. The R1T is estimated to go from zero to 60 MPH in 3 seconds. Although contacted and advised of the accident Rivian has not accepted responsibility or offered proof otherwise. The only way to prove if this accident was either driver error or systems error is to get an analysis of my R1T computer system for the 2-5 minutes before, during and after the accident. I have requested this report from Rivian 4 times and have spoken with 3 people and have 2 emails. At no time while speaking with Rivian employees was I told they cannot do the analysis, until the final response which came from the Rivian legal Department, sixteen days after my first request. The report stated - "Rivian requires a valid subpoena to provide vehicle data.” From my Rivian R1T computer screen: "Rivian Data Analysis: Shares precise location data with Rivian for data analysis, which are used to improve our products and services.” I do have an insurance case number and a police report number on this accident. We have owned the truck since 8/2022.

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 10/18/2022

Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE — Filed 06/29/2022

I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022

POWER TRAIN,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE — Filed 08/31/2022

The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pressed to change into Reverse at low speeds (threshold unknown). This results in unpredictable and unexpected behavior of the vehicle within the matter of a few seconds. When the driver thinks they are disabling D+, they are unexpectedly putting the vehicle in reverse, so when accelerating from the stop caused by D+ the vehicle moves in reverse. This is most prevalent when using D+ in stop/go to light traffic and resulted in reversing on the freeway into another vehicle.