2019 Subaru Forester Complaints

AIR BAGS — Filed 09/02/2026

On 9/2/2016, my 2019 Subaru Forester was involved in a right-front collision. During the collision, the driver's frontal airbag did not deploy. Actually none of the airbags deployed. As a result, the driver's chest and upper abdomen struck the steering wheel.And sustained significant bruising and other injuries and required evaluation and treatment at an emergency department. The vehicle has substantial damage and may be considered a total loss. I am reporting this because the driver's frontal airbag did not deploy during an injury-producing collision. Actually  no airbags deployed. I would like NHTSA to document the incident and determine whether the airbag/SRS system may have malfunctioned or whether there may be a safety defect affecting this vehicle or other vehicles of the same type. I can provide photographs of the vehicle and damage, medical documentation, the crash/police report if available, the vehicle identification number (VIN), mileage, and additional information about the collision if needed. I am not making a determination about why the airbag failed to deploy; I am requesting that NHTSA investigate the circumstances and determine whether a safety defect may be involved.

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE — Filed 08/16/2026

The contact owns a 2019 Subaru Forester. The contact stated that while driving at 30 MPH with the adaptive cruise control engaged, the vehicle accelerated independently. The contact depressed the brake pedal; however, the engine revved loudly, the vehicle continued to accelerate and collided with the rear of a minivan. The contact was able to steer the vehicle to the side of the bridge and stopped the vehicle. The side air bags deployed after the crash. No injuries were reported. A police report was not filed. The vehicle was towed to a tow yard by the Port Authority Police. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact retained legal counsel. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

UNKNOWN OR OTHER — Filed 03/07/2026

Dear National Transportation Safety Board, I would like to bring a situation that happened to me while driving my 2019 Subaru Forester last Saturday March 7th, 2026 at 10:40am. I was coming back to my house from an errand. While waiting for my garage door to go all the way up, my car suddenly accelerated forcefully and lunged through the garage and into my home through the wall. There was a chest freezer that was against the wall in the garage which was against the back wall. This freezer was also taken through the wall and into my laundry room. The freezer was crushed. The front of the car and tires were up through the wall and in the home. There was a water spigot also in the garage that came into my home that broke and dispersed water. The furnace was crushed, water heater damaged, washer and dryer damaged, a water cooler damaged along with crushed metal bifold doors that were ripped off HVAC closet. And other things in garage totally crushed. Thankfully, no-one was killed. I was barely able to get out of car as when it suddenly accelerated, and clipped the bottom of garage door that wasn’t finished being up, then it went towards the left and corner of garage instead of of how I would normally pull in and park which would have been straight and middle of garage. The car went so fast and would not stop until it had hit the items in house that would make it not be able to go any further. This vehicle definitely had something faulty with it that caused this car to suddenly take off and crash. And the air bags did not go off. Surprised with such a forceful impact. My car had 62,039 miles on it and was well maintained. I bought brand new at Dellenbach Subaru in Fort Collins, CO in December 2018. Please contact me at [XXX] nk you so much in advance, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 06/11/2025

While at a Stop as the engine turns off and awaits decompression of brake to turn on again vehicle moves forward bit, then the engine shuts down while in drive (stalls) had a vehicle hit me in rear but luckily I had my trailer hitch on because it saved me from body damage . I had to place in park and restart this has happened several times before and I’m kinda nervous and makes my wife nervous when stopping at lights or stop signs it might turn off in the middle of the intersection. When this occurrence happens all dash lights pop up … I checked engine with code reader after the incidents but it doesn’t give out any info on what could possibly be happening. I had the Dealership change the Thermo control module in 2025 but these occurrences has happened before and after the TCM replacement.Having the dealership check is like wasting my time and money because they aren’t able to pinpoint the cause without a code . There has to be a problem somewhere in the system it’s just that the dealership in Hawaii has no clue ..

AIR BAGS — Filed 12/10/2025

The contact owned a 2019 Subaru Forester. The contact stated that while driving and merging onto the highway in the rain approximately 62 MPH, the contact’s vehicle was rear-ended by another vehicle that was driving erratically. Due to the impact, the vehicle spun out of control approximately 3-4 times and the vehicle bounced off the concrete highway sound barrier. The vehicle continued to spin out of control and struck the barrier wall on the passenger’s side before coming to a stop. The contact stated that the rear driver’s axle fractured and ended up on top of the wheel, and the wheel was flat on the ground. The contact stated that the air bags failed to deploy upon impact or during the crash. The vehicle was not drivable. The contact and his wife were transported to the hospital and were both treated for whiplash, body pain, and pain to the head and neck. The contact also had a throbbing headache from the crash. The contact and his wife both received CT scans that showed no signs of injuries. The other driver also spun out of control and struck the metal guardrail located in the middle of the highway. The contact stated that the other driver had not received medical attention at the scene. A Police Report was filed. The vehicle was towed to a collision yard where it remained. The insurance company had not inspected the vehicle; however, the contact expected that the vehicle would be deemed a total loss. The contact stated that the driver who caused the accident was cited by the Police for causing the crash. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 71,400.

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM — Filed 07/27/2025

My Subaru smelled like gas and caught on fire while I was driving to work less than 72 hours after it left the service department at the local Subaru dealership. Earlier that week I dropped the car off for service due to a check engine light and multiple other warning lights on the dashboard. The check engine light was determined to be due to a faulty thermo control valve (a known issue on several models of 2019-2021 Subarus). During that service appointment, the thermo control valve was replaced under warranty, the 60000 mile service, state inspection, and an oil change/tire rotation were completed. The morning of the incident, the car smelled like gas, but there were no warning lights on the dashboard and the temperature and gas gauges were all in range. While looking for a safe place to pull over on the side of the road, the gas smell worsened, I heard a pop, the check engine light and every single other light on the dashboard lit up, it smelled like burning jet fuel, and the front of the car was smoking and there were flames, and all mechanical and electrical control of the vehicle was compromised. The car coasted to the side of the right lane. I was unable to operate the gear shift to put the car in park. I opened the driver’s side door, removed my seatbelt, grabbed my backpack, lunch bag, and phone, and exited the vehicle while it was still rolling. I ran around the back of the car to get onto the side walk. Flaming, melting pieces of plastic were coming off the bottom of the car. Flames and smoke were visible on the front hood of the car. I called 911 while the car continued to roll across several lanes onto the other side of the road. The burning car rolled and hit a guardrail on the opposite side of the road and continued to burn until the local Fire Department arrived on scene. Local police and the fire inspector wrote reports. My insurance declared the car a total loss. I have informed the local dealership and worked to get them access to the vehicle.

SERVICE BRAKES — Filed 07/09/2025

The contact owned a 2019 Subaru Forester. The contact stated that while driving on a main road at 30 MPH upon approaching a red light the contact attempted to slow down by depressing the brake pedal, however the vehicle would not slow down, the contact proceeded to swerve to the right and in the process crashed into a lamppost and power pole with the entire front end of the vehicle. There was property damage to both the lamppost and the power pole, and the vehicle came to a stop upon impact. The airbags were deployed. The vehicle was going 30 MPH at the time of the crash. The vehicle was towed to a local junk yard. No warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact was injured, and she was seated in the driver's seat. No one outside of the vehicle was reported to be injured. The contact sustained injuries to her chest, abdomen, and shins. Medical treatment was required for the injuries. The approximate failure mileage was 50,000.

STRUCTURE — Filed 10/04/2024

The power lift gate closes on people when trying to open it.

ENGINE — Filed 09/12/2024

While driving, the engine stalled and many dash lights came on. The thermo control valve was the cause. There was no warning and fortunately I was able to park off of the roadway. The car was towed to the nearest Subaru dealership at a cost of $223.00. The car was repaired under the extended warranty, but I am out the towing fee. Had the defective part been recalled, I would not have experienced this engine failure.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 05/04/2024

An electrical failure of the auto start/stop feature led to an unavoidable accident. I came to a stoplight, going slightly uphill, and the car shut off as designed. Releasing the brake re-engages the starter to continue driving, however when I released the brake, the car’s electrical system went haywire and the car immediately rolled BACKWARDS, damaging the car behind me. I took it to Subaru and the mechanic said the battery was low, but the car is designed NOT to initiate the start/stop feature, to prevent this from happening. They acknowledged that the accident was not my fault, but provided no further assistance. I was found at fault in the accident despite having no control over the scenario.

SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROL — Filed 03/05/2024

The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle spun several times, causing her to lose control of the vehicle. The contact stated that the vehicle hit several power generator boxes while spinning. The vehicle then turned around and drove across the street unintendedly, and the front end of the vehicle crashed into a pine tree. The contact stated that the forward collision avoidance failed to engage. The air bags failed to deploy. The neighbors assisted the contact out of the vehicle. The contact stated that she was shocked and was assisted in a chair. The contact that she later felt pain all over the body and was taken to the hospital, where she was informed that she had sustained a broken sternum, bruises, and pain all over the body. The insurance company towed the vehicle to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent a field engineer who retrieved the EDR from the vehicle. The manufacturer later informed the contact that the information retrieved from the EDR indicated that there was no vehicle malfunction and that the air bags had not deployed because the impact was not significant. The failure mileage was approximately 34,000.

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM — Filed 03/01/2024

CAR HAD JUST BEEN SERVICED BY SUBARU SERVICE DEPT ON 2/27/2024. ON 3/1/2024, WHILE TRAVELLING IN HEAVY RUSH HOUR TRAFFIC, WE SMELLED A VERY STRONG ODOR OF GASOLINE AND WERE ALERTED BY ANOTHER DRIVER THAT OUR CAR WAS LEAKING A LARGE AMOUNT OF GASOLINE IN THE ROADWAY. WE PULLED OVER TO A SAFE AREA, EVACUATED THE CAR, AND THE CAR BURST INTO FLAMES. FIRE WAS EXTINGUISHED BY THE WANTAGH FIRE DEPARTMENT. POLICE REPORT BY NY STATE POLICE WAS OBTAINED. CAR WAS REMOVED BY TOW TRUCK.

SEAT BELTS — Filed 12/29/2023

There was a front-end collision into a stone wall. It appears the driver seatbelt failed and ripped upon impact. The driver died as a result of injuries sustained. There was a front passenger in the vehicle as well who was belted. The seatbelt for the front passenger worked correctly. That passenger had serious injuries but survived the collision. This fatal collision was investigated by Hillsborough, NJ Police, case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 11/30/2023

On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES — Filed 09/11/2023

The contact owns a 2019 Subaru Forester. The contact stated that while stopping, the contact went to park in a parking lot and the vehicle had launched forward while the foot was still on the brake pedal which caused the contact to crash into a tree. The air bags did not deploy. The vehicle was going 1 MPH. No warning light was illuminated. A police report was filed. The vehicle was towed to a dealership. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to tow her vehicle to the nearest dealership for diagnosis. The failure mileage was approximately 22,000. The VIN was not available.

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 07/15/2023

On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?

SUSPENSION — Filed 03/08/2023

I was driving up hill making a curve, suddenly the car went out of control slide all the way to the left. the car ended it up hitting some rocks, I was lucky that nobody got hurt, just my car was damage. I towed my car to a collision center, and I learned that THE REAR STABILIZER BRACKET WAS DAMAGE which was a recall WRD-21. this issue was address and suppostly was fixed by Subaru dealers but OVER TIME MAY LOOSEN AND INCREASE RISK OF A CRASH. Probably I will never find out if THE REAR STABILIZER BRACKET WAS MALFUNTION AND COUSE THE ACCIDENT. But I wanted to report it. Hopefully NHTSA looks into this issue.

VEHICLE SPEED CONTROL — Filed 10/18/2022

The contact owns a 2019 Subaru Forester. The contact stated that while pulling into a parking space very slowly, the vehicle unintendedly accelerated, and crashed into a concrete pole. The air bags had not deployed during the crash. There were no warning lights illuminated prior to the failure. The contact stated that his wife suffered a fractured sternum, and he had lower back muscle strain with severe spasm. A police report was not filed. The contact and his wife sought medical attention at the local hospital. The vehicle was towed to a collision center, but the vehicle was not diagnosed or repaired. The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 25,700.

POWER TRAIN — Filed 08/22/2022

The contact owns a 2019 Subaru Forester. The contact stated that the vehicle was in the park position in a parking space but was unsure if the shifter was in park when without warning, the vehicle rolled down a hill and crashed into a chain link fence and burial wall. No warning lights illuminated. The air bags failed to deploy. No injuries were sustained. No medical attention was needed. A police report was not filed. The vehicle was towed to an independent mechanic but was not diagnosed. The vehicle was not repaired. The dealer was notified of the failure and the contact was advised to schedule an appointment to have it diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

ELECTRICAL SYSTEM — Filed 07/09/2022

My car started on fire while parked and turned off. The fire was electrical and appeared to be caused by issues in the main wiring harness under the console between the driver and passenger seats.

POWER TRAIN — Filed 04/26/2022

The contact owns a 2019 Subaru Forester. The contact stated she turned on the vehicle, left it on, and exitto close the trunk, but after forcefully closing the trunk, the vehicle began to roll backward. The contact stated the gears were set on Park and the area was an inclined driveway. The contact stated the vehicle knocked her down but she was not injured nor needed to seek medical attention. The vehicle continued to roll into the woods and was detained by a tree stump. The vehicle was not drivable. The contact towed the vehicle to an auto shop and was being serviced at the moment. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.

ELECTRICAL SYSTEM — Filed 04/08/2022

The contact owned a 2019 Subaru Forester. The contact stated while driving approximately 75 MPH on the interstate, a deer jumped in front causing a crash. All the air bags deployed, and immediately soon after a fire was coming from the hood. The contact and two children in the rear passenger seat were able to exit the vehicle safely. The fire department arrived on the scene and extinguished the fire. There was a police report was filed. There were no injuries or medical reports. The vehicle was consumed by the fire and deemed destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

ELECTRICAL SYSTEM,STRUCTURE,ENGINE — Filed 03/18/2022

Car caught fire after a relatively slow (less than 35 mph) collision with a Chevrolet Tahoe. Other vehicle was driveable, my Subaru Forester caught fire.

POWER TRAIN — Filed 03/10/2022

The contact owns a 2019 Subaru Forester. The contact stated while at a complete stop at the car wash waiting for his turn, the vehicle accelerated suddenly and unintendedly, and crashed into a concrete brick wall. The air bags deployed. The contact sustained a whiplash, laceration on the left arm, muscle injuries in the back, skin abrasion on the upper arm, Skull laceration. The contact was pinned in his seat by the shoulder strap of the seat belt. The contact was transported to the hospital with the assistance of the emergency units. The vehicle was towed to a body shop where it was totaled. No police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 14,000.

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE — Filed 01/06/2022

I was on a sharp incline at idle behind a line of cars, waiting for the light to turn green and my Subaru Forrester surged forward, out of my control, and hit the back of the vehicle in front of me, causing damage to my vehicle and the one in front of me. I questioned the Subaru service center regarding it and they did not have a means to report the incident to Subaru for investigation, but offered to do a service check on the transmission of the car. Coincidentally (or of uncertain significance), I had been waiting on a back ordered part from Subaru for a malfunctioning thermal control valve that caused a check engine light to be continually displayed on my dash, disabling some of the safety features of the vehicle. They assured me that the malfunctioning part would have nothing to do with any surging problems and that it was safe to drive the car until the part could be replaced.