2018 Toyota 4Runner Complaints

ELECTRICAL SYSTEM — Filed 07/16/2026

Odometer Fraud. The contact purchased a 2018 Toyota 4Runner. The contact discovered that there was a mileage discrepancy per a Carfax report. The vehicle was a dealer sale. At the time of the purchase, the vehicle mileage was 65,862. However, the Carfax report indicated that the mileage was 61,000 in April 2022; 90,000 in February 2023; and 54,000 towards the end of the month in February 2023. The contact stated that the current approximate mileage was 86,000.

AIR BAGS,SERVICE BRAKES,ENGINE — Filed 03/22/2026

The dealership Direct Motor, located in Manassas, Virginia, sold me this car in poor condition. On Sunday the 22nd, I picked up the car around 10 PM. They didn't show me any information about the car. When I picked it up, I saw that the front bumper and rear door were damaged, and the airbag lights were on, which is dangerous. I returned the car first thing Monday morning and asked them to exchange it. They refused. I asked for my money back, which is $3,000, and they refused again. Then I went back on Wednesday and filled out a form explaining why I returned the car. They said they would return my money, but now they're not responding. They're trying to scam me.

STEERING,SUSPENSION,SERVICE BRAKES — Filed 11/29/2025

this vehicle was purchased from Don Chalmers Ford in Rio Rancho on 1129, 2025, upon purchasing a 2018 Toyota foreigner Limited I traded in a 2020 Acura RDX with only 50,000 miles. The salesman seemed to trustworthy. He showed me the Carfax Clean had no accidents no recalls then I receive some paperwork stating this vehicle is eligible for a buyback. I still have not received the license plate or registration. No one informed me that this vehicle is eligible for a buyback meaning I paid way too much for this vehicle. I’m having problems with suspension brakes steering wheel shaking at high speeds leaks lights on several problems. The dealership promised they would fix everything they have ignored me. I am frustrated. This is not a safe vehicle. I have PTSD from totaling my 1998 Toyota 4 runner October 11 of 2025. I was clear that I need a safe vehicle. My kids were in my vehicle when I totaled my 1998. I have been given the runaround since the second day my son saw oil leaking from the vehicle. Lights went on many different things began to happen like explain this is the second day the seventh day the 14th day and every day once a week after leaving several text messages phone calls I spoke to Zach the sales guy Steve the guy that purchased his parts he purchased a sensor in a black lining that goes be behind the tire on the passenger side. I have found overspray lights are on something to do with the tires, I am not safe in this vehicle I told them it was not a valid purchase and to please reimburse me give me my 2020 Acura that I only had 50,000 miles. Excellent condition. I didn’t know that I was gonna be manipulated lie to lack of information was disclosed to me. I didn’t know it was eligible for buyback. I overpaid for a vehicle that is not safe and should not be on their lot. I’m ready to go the general manager of the president. I have eight fractures in my spine with head injuries. My 18-year-old was in the car with me thank God we are our life today. I’m sad

POWER TRAIN,VEHICLE SPEED CONTROL — Filed 03/21/2025

While my father was exiting his 2018 Toyota 4Runner SR5, the vehicle unexpectedly started reversing fairly quickly, despite no foot being on the brake. He was dragged by the vehicle while attempting to stop it outside the car, and it continued moving backwards then down a hill before crashing into a fence, causing significant damage to both the car and the fence. This vehicle should not have rolled back at this speed, and it appears to be related to a potential design flaw in the vehicle’s brake-shift interlock system or automatic reverse functionality. This incident is concerning, and after reviewing discussions in various forums, it seems that similar issues may not be isolated to this particular vehicle and could point to a larger defect in Toyota vehicles. I am very disappointed that there are no built-in safety features that could have prevented this incident. It is extremely concerning that the vehicle shifted into reverse while the driver was in the process of exiting. A vehicle should not be able to reserve this quickly or move into reverse unintentionally without the driver’s control. This poses a serious safety risk to drivers and bystandards, and I strongly urge the NHTSA to investigate this issue and determine whether a defect or design flaw contributed to the incident. Implementing proper safeguards could prevent similar accidents in the future.

FUEL/PROPULSION SYSTEM — Filed 03/10/2025

Fuel pump make noises and I can hear it

SUSPENSION — Filed 07/10/2024

The front shock springs cracked and snapped due to cold weather. I have been waiting for 2 months for the replacement parts and cannot drive my vehicle. The parts are 4 months out on a waiting list. The vehicle is not safe to drive. The dealer has inpected the vehicle and said it is not safe to drive for safety reasons. There were no warning and I only found out when I went to replace the original tires. The car has 25K miles.

SERVICE BRAKES — Filed 07/19/2024

While attempting to stop vehicle for a traffic light brake pedal suddenly goes almost to the floor. This occurrence is random and unpredictable. No dash lights or messages come on indicating any problem. Brake master cylinder is at the proper level and no signs of leakage. The vehicle has not yet been inspected by any technicians. Vehicle is available for inspection by NHTSA. As a retired Police officer and former FAA certified Airframe & Powerplant mechanic I am familiar with hydraulic systems. I believe that this issue if not identified and addressed by the manufacture will cause bodily harm to the operator and possibly other vehicles or pedestrians. There has also been a lot of chatter on Toyota forums about the same problem.

ENGINE — Filed 07/06/2024

Two transfer case seals failed at 64,000 miles. Caused excessive oil to leak out of transfer case and onto the exhaust. Safety was put as risk by potential full failure of transfer case which can cause loss of power at speed or leaking oil on exhaust causing a fire. Problem was verified by Armstrong Automotive and repaired. No warning lights were present. Problem found after smelling burning oil and noticing smoking coming from underneath vehicle.

UNKNOWN OR OTHER — Filed 04/11/2024

I do not know what component or system failed. I was at an appointment with my son when the receptionist informed me that my car alarm was going off and there was smoke coming out of it. I went out to investigate and it sounded like the engine was attempting to start continuously. My key fob would not unlock the car. The engine continued to attempt to start and i was certain the car was going to start fire. We called 911 and went back inside to avoid anyone being hurt. The car then caught fire and burned until the fire department put it out. It was towed to an impound lot where it caught fire again and was destroyed. See pictures for more information.

AIR BAGS — Filed 02/22/2024

My vehicle was in a collision at 55 miles an hour. Hit 3 grown cows in the highway at nighttime. Totaled my vehicle in the airbags, never deployed period Turn off.