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2021 Toyota C Hr Complaints

Consumer complaints filed with NHTSA

32

Total

3

Crashes

0

Fires

3

Injuries

0

Deaths

Most Reported Components

ENGINE
16
OTHER
5
ELECTRICAL
3
AIR BAGS
2
FUEL SYSTEM
2

Recent Complaints

ODI #11748849

POWER TRAIN — Filed 01/01/2025

It will not drive forward and only in reverse. There is a known bearing issue but unfortunately this is past the 60k and no recall.

ODI #11740356

STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE — Filed 05/26/2026

On May 26, 2026 I was driving on the highway at around 50mph and the vehicle swerved to the right on its own causing me to swerve back and forth between two lanes for about 10 seconds. The wheel moved on its own causing me to use force to try to get the car back in control. Thankfully no one was next to me but if that had not been the case, it would have a caused a serious and life threatening accident. Had I been going any faster or on the regular streets, I am certain the vehicle would have flipped or ran off the road. It was EXTREMELY scary, especially as I am a mother and my baby is frequently in the car. I have contacted two separate Toyota dealerships neither one of them giving any concern to my safety or well-being and are charging me $100+ to run a diagnostics. I no longer feel safe driving this vehicle, I no longer believe that Toyota cares about their clients and will no longer be recommending Toyota for their lack of concern of their drivers safety. There were no warning messages or notifications before, during, or after the incident.

ODI #11740114

POWER TRAIN — Filed 11/26/2025

The contact owns a 2021 Toyota CH-R. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal whining sound that progressively became louder. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact stated that the vehicle was taken to the dealer on several occasions for routine maintenance since the whining sound started, but the dealer had not advised the contact of a transmission failure. The manufacturer was notified of the failure and provided a goodwill assistance offer, which the contact declined. The failure mileage was approximately 60,000.

ODI #11736933

POWER TRAIN — Filed 03/03/2025

The car has developed a growl/whine from the transmission. A trip to the mechanic determined that it sounded as if a bearing inside the transmission is failing. A check online showed multiple complaints regarding the transmission failing with the same issues as my car, and what appeared to be a possible class action lawsuit being filed regarding this transmission issue. No recall is showing for the transmission from Toyota. Recommendation from the mechanic was to replace the transmission rather than repair it.

ODI #11736839

POWER TRAIN — Filed 03/02/2026

unusual noises, unexpected slipping, deacceleration. According to mechanics is a CVT bearing failure

ODI #11734414

POWER TRAIN — Filed 04/13/2026

The transmission has failed. Started making a whirring noise at 60000 and got worse from there. Toyota wants to charge 13k to fix issue.

ODI #11722990

POWER TRAIN — Filed 02/06/2026

My transmission went out on my 2021 C-HR. The problem is, Toyota continued making and selling the car after they knew there was an issue. The 2018 and 19 models had transmission recalls, but they failed to fix the issue and continued to let others purchase a vehicle that was going to fail.

ODI #11719018

POWER TRAIN — Filed 01/15/2026

I was told that the bearing was going out in the transmission. Toyota is charging $11,000 to replace it. Seems to be a common occurrence amongst these vehicles.

ODI #11713945

POWER TRAIN — Filed 01/14/2026

The transmission all of a sudden started making a whistling noise. Took it to the shop for them to tell me the transmission is bad and needs replaced.

ODI #11708931

UNKNOWN OR OTHER — Filed 01/05/2026

Our family vehicle is barely 5 years old with a little over 100k miles driven and is already in need of a transmission. We invested in a Toyota because they are known for being reliable and efficient cars but now are expected to either pay 8-10k or use the C-HR as a paltry down payment of $2k for another car we would once again start paying down. This is not the product or experience we expect especially since the car was properly maintained at every step.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov