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2016 Toyota Camry Hybrid Complaints

Consumer complaints filed with NHTSA

171

Total

36

Crashes

2

Fires

33

Injuries

0

Deaths

Most Reported Components

ENGINE
30
OTHER
30
AIR BAGS
26
STEERING
20
BRAKES
20

Owner Complaint Reports

Showing 25 of 171 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11620897

STRUCTURE,LATCHES/LOCKS/LINKAGES — Filed 08/29/2024

While loading groceries in my trunk, the torsion bar sheared off and broke (the hook part). It fell hard on my shoulder (fortunately not my neck or head). I have never seen steel actually break rather than bend. I tried to fix it but could not. Trunk is heavy and unstable (falls easily), as is part of car in back. Went to Toyota dealer and found out no recall, and "iffy" fix. They wanted $488.50 to try and fix. My body shop estimated $164. and purchased correct Toyota parts, followed their instructions. The bars only held for a few minutes, then they failed to hold up the trunk again. I was almost injured again with this failure, but managed to catch it in time. They refunded me $100. since they said there was no more "play" to work with. Went on social media only to find that many Toyota Camry 2016 and 2015s had torsion bar failures, with no recall. Some said that they spent over $1000. trying to fix it, but never could, no matter what dealership or body shop repaired it. Others gave up and sold it. It is not something that I can "live with". the trunk is heavy to life and unstable. Have to hold it while trying to put things in trunk. I have had 6 Toyotas in my life and 3 cars with Auto Nation, but have never had the lack of integrity, follow-through and non-solutions that I have experienced with the purchase of this car. Unlike others, I can't afford to sell/replace my car at this time, and can't live with it as is. I truly love my car, but do not feel safe using it and am totally frustrated. All I want is for Toyota and/or its mfr.) to own up to the design flaw and either fix or replace it. Note: I have photos of broken part, failure, and estimates, but couldn't get them to download onto your form. (It just kept deleting the form and having me start over). Please advise if I can send another way.

ODI #11576277Crash

STEERING,AIR BAGS — Filed 02/11/2024

Vehicle- 2016 Toyota Camry As I was making a slight turn on the highway, my steering wheel began to sparatically veering left and right, which resulted in me hitting a curb, not once but twice. Due to the heavy impact and harsh involuntary, out of control steering the airbag should have deployed. However, it failed to do so. Instead, only the "airbag light" came on my dashboard along with warning lights that had not been there prior to accident.

ODI #11572442Crash

UNKNOWN OR OTHER — Filed 06/16/2022

I parked my Toyota Camry Hybrid on my sloped driveway, and it wouldn't turn off, change gears, no response when gas pedal pressed. I called my insurance to tow it and while I was waiting, I tried to open the trunk to remove items. It wouldn't open, but somehow, I was able to get it into neutral thinking perhaps I could open the trunk. Not so. The car started rolling down the drive, bottomed out at the end, rolled across the street into a ditch. Fortunately, the ditch stopped it form hitting the 2 cars across the street and their house. It was still running. The neighbors all arrived to see me sobbing. The men tried to turn it off, but no luck. The insurance company totaled it because the frame was bent. I hadn't had my car very long and I was devastated. It was still drivable and I had to keep driving it even though the mechanic I took it to told me not to. The mechanic looked it over and could find no reason for the issue. I eventually found a used Toyota Avalon in silver, but not the beautiful sparkly red of the Camry. It made it onto America's Funniest Videos, but it's not funny. I tried to attach the video my Ring took, but I can't get it to attach. If you'd like to see me running down the driveway chasing it I can send you the video another way. It's on TikTok. Fortunately, I wasn't able to get into the car or the door would have flattened me. Sorry the pics are sideways. That's the way they loaded.

ODI #11549588Crash

AIR BAGS — Filed 10/11/2023

This was a T-Bone accident. My front airbags did not deploy as the hit happened at 40 mph.

ODI #11518273Crash

UNKNOWN OR OTHER — Filed 06/16/2022

My car would not turn off, change gears out of park into drive or reverse, no reaction when the gas pedal was pushed. It was part way into the garage on an inclined driveway. I called my insurance company to have a tow truck help. I got out of the car to try and open the trunk and get my shopping out of it, but the trunk would not open either. I thought perhaps if I put the car in neutral it might open, but instead it rolled down the driveway, bottomed out at the end of the driveway, rolled across the street and crashed into the ditch. Thank goodness it hit the ditch because it was headed toward the neighbor's cars and house. It was still running when it stopped in the ditch! The neighbors all came out and tried to turn it off without success. The frame was bent, the rear end of the car was smashed and the insurance company said it was totaled. My car had been in perfect condition. I have since spoken with others who know of friends who have had the same issue. One person left their car running all night until it ran out of gas.

ODI #11496445Crash

AIR BAGS — Filed 12/07/2022

2016 TOYOTA CAMRY. CONSUMER STATED THAT 1ST ROW LEFT SEATBACK AIRBAG DID NOT DEPLOY DURING AUTO ACCIDENT.

ODI #11448301Crash

AIR BAGS,SEAT BELTS — Filed 01/14/2022

On 01/14/2022, I was in a car accident. I hit a Mitsubishi Outlander Sport head on at 45 mph and my airbags didn’t deploy nor did my seatbelts lock. My car is available for inspection at Classic Collision of Augusta body repair shop. Since my airbags did not deploy and my seatbelt did not lock, I made contact with my steering wheel and my right hand made contact with the dash. My passenger’s airbags did not deploy nor did their seatbelt lock. They made contact with the window, door, and dash of my car. We sustained injuries from the accident. Unknown if problem has been reproduced or confirmed by dealer or service center. Vehicle has been inspected by my auto insurance and the body repair shop, but unknown results. Unknown if any other entities have inspected the vehicle. Yes, a maintenance required message was present for a oil change required. Message appeared when mileage hit 48479 due for oil change per the mileage on the sticker on my windshield.

ODI #11442567Crash

AIR BAGS — Filed 11/30/2021

I was hit by a car that ran a red light going around 45mph. The front passenger side was hit, we were hit hard. No airbags deployed. Other cars airbags did deploy.

ODI #11440718Crash

AIR BAGS — Filed 07/17/2021

I hit a deer that caused all of the airbags to go off. A specific airbag under the steering wheel, a knee bag, caused severe bruising and soft tissue to my calf’s, crippling me for nearly a week. At one point I visited my doctor who confirmed the damage, did a test for roving blood clots, and sent me home to continue to recover. It’s been just over 5 months and I still have visible damage. I would have suffered no injuries if that ‘knee-curtain’ hadn’t been there or if it had not acted like a brick slamming into my legs. I’m concerned for others who may suffer similar unnecessary injuries because of this device.

ODI #11378506Crash

AIR BAGS — Filed 12/07/2020

WAS HIT AT 55MPH BY AN ELK, SIDE CURTAIN DID NOT DEPLOY.

ODI #11338090Crash

AIR BAGS,SEAT BELTS — Filed 09/23/2019

WIFE DRIVING TO FAMILY REUNION, RURAL ROAD, SHE PASSED OUT, MISSED TURN IN ROAD. CAR WENT OF ROAD AND HIT A DITCH. CAR ROLLED SEVERAL TIMES. WIFE'S NECK BROKEN (SHE LIVED) ADMITTED TO HOSPITAL. REMAINED IN HOSPITAL FOR ABOUT 3 WEEKS THEN PHYSICAL THERAPY FOR MONTHS. NEVER RECEIVED RECALL NOTICE. ALL AIR BAGS OPENED EXCEPT THE DRIVERS SIDE

ODI #11322513Crash

STRUCTURE,UNKNOWN OR OTHER — Filed 06/02/2018

THERE IS RUST IN MY VEHICLES BODY AND THE CHASSIS IS BENT OUT OF SHAPE IN THE FRONT. I DIDNT REALIZE UNTIL I TOOK IT TO THE BODY SHOP. ALSO THE AC SYSTEM WILL NOT WORK NO ONE KNOWS HOW TO FIX IT I SPENT OVER $3000 TRYING TO FIX IT AT THE DEALERSHIP.

ODI #11316314Crash

AIR BAGS — Filed 01/23/2020

ON 1/23, I WAS INVOLVED IN A MVA. I WAS HIT BY ANOTHER VEHICLE TRAVELING FASTER THAN 65 MILES PER HOUR. MY AIR BAGS DID NOT DEPLOY FROM ANY AREA IN MY CAR. MY CAR WAS AT A COMPLETE STOP ON A CITY STREET WHEN I WAS HIT.

ODI #11282796Crash

VEHICLE SPEED CONTROL — Filed 11/28/2019

I STARTED MY CAR AND PUT IT IN REVERSE. I HAD MY FOOT ON THE BRAKE AND PUT IT IN REVERSE. THE CAR LURCHED VERY HARD BACKWARDS. THE CAR HIT A POLE THAT HOLDS UP THE COVERED PARKING. I HAD MY FOOT ON THE BRAKE HARD AND IT WAS STILL TRYING TO MOVE AND I PUT IT IN NEUTRAL AND IT REVVED A LOT. THEN I TURNED IT OFF. IT HAS DONE THIS A COUPLE OF TIMES BUT NOT TO THIS EXTENT.

ODI #11253966Crash

AIR BAGS,STRUCTURE,ENGINE — Filed 08/03/2019

TAKATA RECALL I WAS IN A CAR COLLISION, HIT FROM BEHIND AT A VERY HIGH SPEED AND MY AIR BAGS DID NOT DEPLOY CAUSING INJURY TO HEAD AS WELL AS MY BACK. CAR COLLISION WAS AUGUST 3, 2019 IN SACRAMENTO. THE VEHICLE WAS IN STATIONARY POSITION WAITING AT A LIGHT. I HAVE A POLICE REPORT, INSURANCE CLAIM FORMS AND ALL OTHER APPROPRIATE DOCUMENTATION. THE ACCIDENT CAUSED MY CAR TO BECOME A TOTAL LOSE. *DT *DT *DT*JB *TR

ODI #11223035Crash

AIR BAGS — Filed 06/23/2019

TL* THE CONTACT OWNS A 2016 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING ABOUT 40 MPH, THE VEHICLE REAR-ENDED THE VEHICLE IN FRONT WHICH STOPPED ABRUPTLY. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT LOCK IN PLACE, CAUSING THE CONTACT TO HIT HER CHEST ON THE STEERING WHILE THE TWO CHILDREN IN THE BACK SEATS HIT THE BACK OF THE SEATS IN FRONT OF THEM. THERE WERE NO WARNING LIGHTS. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE TWO CHILDREN IN THE BACK SEATS WERE FRIGHTENED AND SUSTAINED MINOR BRUISES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A COLLISION CENTER, WAITING FOR THE INSURANCE COMPANY'S DECISION. THE DEALER AND THE MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

ODI #11181037Crash

STEERING — Filed 02/11/2019

TL* THE CONTACT OWNS A 2016 TOYOTA CAMRY. WHILE DRIVING 15-20 MPH, THE POWER STEERING BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A HANDICAP PLACARD SIGN POLE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. CONSUMER (ROBERT JONES) REPLACED LOWER CONTROLL HAND AND BROUGHT A NEW RIM (DRIVER'S SIDE OF CAR) DAMAGE CONTROL AND MAG WHEEL. KEN GANLEY TOYOTA (LOCATED AT 1110 CLAIRTON BLVD, PLEASANT HILLS, PA 15236, (412) 469-3000) AND THE MANUFACTURER WERE NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TT*JB

ODI #11170073Crash

AIR BAGS,UNKNOWN OR OTHER — Filed 01/05/2019

HIT ON DRIVER DOOR AND PASSENGER HIT REAL HARD THE SIDE BAGS DIDN'T DEPLOY TURNING IN A LEFT HAND LANE WAS HIT

ODI #11152381Crash

AIR BAGS — Filed 11/12/2018

TL* THE CONTACT OWNED A 2016 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 60-70 MPH, THE VEHICLE CRASHED INTO A GUARDRAIL ON THE FRONT PASSENGER SIDE. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN FROM THE CRASH SITE, BUT WAS LATER DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

ODI #11133124Crash

SERVICE BRAKES — Filed 09/29/2018

WHILE IN A PARKING LOT IN GRIDLOCK TRAFFIC LEAVING AN EVENT MY 2016 TOYOTA CAMRY MADE A LOUD THUMP NOISE AS IF WAS RELEASING THE BRAKE. THE CAR THEN LITERALLY MADE A SUDDEN ACCELERATION FORWARD AND IT WOULD NOT STOP. BECAUSE IT WAS GRIDLOCK IN THE PARKING LOT THE ONLY WAY IT WAS GOING TO STOP WAS TO HIT A PERSON OR ANOTHER CAR. MY CAMRY HIT 2 CARS AND FINALLY STOPPED. THE CAR AT THE TIME WAS NOT IN MOTION BUT IN DRIVE WITH THE FOOT ON THE BRAKE

ODI #11132968Crash

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER — Filed 04/22/2018

WITH RIGHT FOOT ON THE BRAKE, THE CAR WAS VERY SLOWLY MOVING FORWARD WITH A PLAN TO PARK IN FRONT OF A PALM TREE THAT IS SURROUNDED BY CONCRETE BORDER APPROX. 8' HIGH. THE CAR UNEXPECTEDLY AND ABRUPTLY ACCELERATED THEN HIT THE PALM TREE. ALTHOUGH, THE CONCRETE STOPPED FURTHER FORWARD MOVEMENT, THE CAR HAD SIGNIFICANT FRONT END DAMAGE. I BROUGHT THE CAR TO AUTONATION DEALER FOR INSPECTION ON 04/23/18, WHO ADVISED ME TO CALL TOYOTA CLAIMS DEPT. TOYOTA CLAIMS DEPT. ASSIGNED AN INSPECTOR TO REVIEW THE EVENT ELECTRONIC DATA RECORDER (EDR). THE INSPECTOR DOWNLOADED THE DATA FROM THE EDR, GAVE ME A COPY AND FORWARDED TO TOYOTA CORP. THE INSPECTOR ALSO TEST DROVE THE CAR. ON 04/04/18 I RECEIVED A MAIL FROM TOYOTA INDICATING THAT THERE IS NO EVIDENCE OF A DEFECT WITH THE THROTTLE CONTROL SYSTEM THAT CAUSED THE INCIDENT BASED ON THE EDR READOUTS. THE READOUTS COVER THE PRE-CRASH DATA AS FOLLOWS: 1. THE EDR READOUTS INDICATED THAT THERE WAS A MOMENTARY ACCELERATOR INPUT THAT BROUGHT THE ENGINE RPM FROM 700 TO 1500. HOWEVER, THE EDR READOUT ALSO INDICATED THE ENGINE RPM INCREASED FROM 1500 TO 1900 WITHOUT ACCELERATOR INPUT. 2. THE EDR READOUTS ALSO INDICATED AT 0 SEC, THE ENGINE IS AT 1500 RPM WITH ACCELERATOR AND BRAKE INPUTS AT THE TIME. ON 04/08/18 I SENT A LETTER TO TOYOTA CLAIMS ADMINISTRATOR REQUESTING FURTHER REVIEW OF ABOVE ITEMS 1 & 2. ON 07/10/18, TOYOTA CLAIMS ADMINISTRATOR RESPONDED MAINTAINING THAT THERE IS NO EVIDENCE OF DEFECT. ON 07/17/18 I SENT A WRITTEN REQUEST TO TOYOTA FOR AN EXPLANATION AS TO WHY THE ENGINE RPM INCREASED FROM 1500 TO 1900 WITHOUT ACCELERATOR INPUT. ALSO REQUESTED FOR AN EXPLANATION OF HOW COULD THERE BE ACCELERATOR AND BRAKE INPUTS AT THE SAME AS INDICATED IN ABOVE ITEM 2. I ALSO FOLLOWED UP WITH A PHONE CALL. AS OF TODAY, I HAVE NOT RECEIVED A RESPONSE OR RETURN CALL FROM TOYOTA.

ODI #11104137Fire

ENGINE,FUEL/PROPULSION SYSTEM — Filed 09/25/2017

TL* THE CONTACT OWNS A 2016 TOYOTA CAMRY. THE CONTACT STATED THAT AN ABNORMAL BURNING ODOR WAS DETECTED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO SLOANE TOYOTA OF PHILADELPHIA (1546 COTTMAN AVE, PHILADELPHIA, 19111) WHERE IT WAS DIAGNOSED, BUT NO FAILURE COULD BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 20,355.

ODI #11102884Crash

AIR BAGS,SEAT BELTS,STRUCTURE — Filed 05/07/2017

TAKATA RECALL AND DRAS II FAILURE FOR AS YET TO BE DETERMINED ADDITIONAL VINS MY FRIEND AND I WERE IN THE FRONT DRIVER SIDE AND FRONT PASSENGER SIDE SEATS, BUCKLED UP, SITTING IN TRAFFIC STOPPED ON THE 5 FREEWAY HEADED NORTH. WE WERE REAR ENDED AT A HIGH RATE OF SPEED, AT A SLIGHT ANGLE TO OUR BUMPTER, BY A DRIVER WHICH RESULTED IN THE TOTAL DECIMATION OF THEIR VEHICLE AND SUBSTANTIAL DAMAGE TO OUR VEHICLE WHICH MANIFESTED ITSELF AS REAR BUMPER AND REAR UNDER BODY DAMAGE, AS WELL AS CRUMPLING OF THE REAR DRIVER AND PASSENGER SIDE FRAME AND QUARTERPANELS, TO OUR 2016 TOYOTA CAMRY. BOTH THE DRIVER AND I WERE THROWN FORWARD, AND DESPITE WEARING OUR SEATBELTS I HIT MY HEAD AND KNEE ON THE PASSENGER SIDE DASHBOARD AREA DURING THE IMPACT. NO AIRBAGS INFLATED IN THE VEHICLE. UPON EXAMINING THE VEHICLE IMMEDIATELY AFTER THE INCIDENT, THE DRIVER CONSOLE DISPLAYED RED ERROR LIGHTS INDICATING THAT AIRBAGS HAD BEEN DEPLOYED DESPITE NONE HAVING DONE SO. BOTH THE DRIVER AND I SUSTAINED SERIOUS AND ONGOING INJURIES AS A RESULT. THE VEHICLE HAD APPROXIMATELY 27000 MILES AT THE TIME OF THE INCIDENT. THERE ARE CONFIRMED REPORTS FROM TOYOTA DEMONSTRATING THAT AIRBAG SENSORS ARE PRONE TO FAILING AT THE CHIP EDGE DUE TO LARGE INTERNAL TENSILE STRESS INCONJUNCTION WITH DEFECTS IN THE SENSOR CAUSING IT TO DELAMINATE.

ODI #11101198Crash

AIR BAGS — Filed 02/08/2018

TL* THE CONTACT OWNED A 2016 TOYOTA CAMRY. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED CHEST AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER WAS NOT INJURED. THE CONTACT WAS UNCERTAIN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE CONTACT PURCHASED THE VEHICLE FROM THE DEALER (STONE MOUNTAIN TOYOTA, 4400 STONE MOUNTAIN HWY, LILBURN, GA 30047), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REACHED OUT TO THE DEALER REGARDING A WARRANTY REFUND. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 45,000.

ODI #11081213Crash

AIR BAGS — Filed 03/19/2018

CAR WAS HIT BY TWO TRUCK ON BOTH SIDES. DRIVER SIDE THE DOOR WAS COMPLETELY DAMAGED AND THE PASSENGER SIDE WIND SHIELD, WINDOW AND FRAME COMPLETELY BROKEN. THE AIRBAG (CURTAIN AIRBAG) WHICH SHOULD BE DEPLOYING FOR SIDE IMPACT DID NOT DEPLOY. THIS COULD BE A POOR AIRBAG OR MAY BE DESIGN FAULT.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov