2020 Toyota Camry Complaints
Consumer complaints filed with NHTSA
274
Total
14
Crashes
2
Fires
22
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 274 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
FUEL/PROPULSION SYSTEM — Filed 09/05/2026
While fixing another problem, I pulled the codes from the ECM and found several P0087 (low fuel rail pressure). The problem was apparently intermittent and if the engine service light came on, it was transient and the light cleared. So neither my wife or I noticed an engine service light. I did some research and found that Denso found and reported a problem with the in tank fuel pump design to the NTSB in Feb. of 2020. We purchased the Camry in Dec. 2019 which meant we had the defective fuel pump. I ordered a new Denso fuel pump and install it and no new codes have appeared in the ECM log. Apparently Toyota has been slowly adding more years to the recall, but hasn't yet added the 2020 model year. This is a problem since a number of people have reported engine stalls due to the defective fuel pump. We live in the mountains, that might have been very dangerous especially if my wife suddenly lost power brakes and steering on a mountain road. Why hasn't a recall been ordered for this pump on all effected years?
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM — Filed 06/01/2021
My car sputters and dies while driving. It looses power when I push the gas to take my turn at a light or intersection. The emergency brake has come on multiple times with no one in front of me. These have all occurred multiple times since mid 2021
POWER TRAIN — Filed 08/10/2026
The transmission is premature wearing due to excessive heat causing pump to overheat
ENGINE — Filed 06/01/2026
2020 Toyota Camry XSE, VIN [XXX], 2.5L 4-cylinder A25A-FKS engine, built at Toyota Motor Manufacturing Kentucky (TMMK) during the production window covered by NHTSA Recall 20V-064 (Toyota campaign 20TA04), which addresses porosity in engine castings that can cause internal and external coolant leaks, engine overheating, and possible engine failure. Toyota’s VIN lookup returns this vehicle as not affected by the campaign, but the failure pattern matches the recall defect exactly. Timeline of failures and repair attempts: XXX, at approximately 92,832 miles, Camelback Toyota in Phoenix, AZ (RO XXX). Check engine light active. Diagnosed DTC P268115 (Engine Coolant Bypass Valve Circuit, Short to Battery or Open). Battery also failed load test. Overheating symptom noted on the same repair order. Coolant bypass valve replacement recommended. Following that visit, water pump and thermostat were replaced at Berge Toyota (Mesa/Gilbert, AZ area). Camelback Toyota stated the vehicle was fixed. Vehicle overheated again the next day after being returned as repaired. XXX, at 93,034 miles, Camelback Toyota (RO XXX). Oil and filter change performed under good faith goodwill service, transmission fluid exchange completed. Overheating condition persisted. Vehicle continued to overheat through the summer and into September 2026. Current dealer now recommends head gasket replacement and states that if the head gasket does not resolve the overheating, the engine block is cracked and the engine will need replacement. Dealer describes the engine as “sucking air,” indicating combustion gases entering the cooling system and/or a compromised block-to-head seal. This failure sequence — persistent overheating, multiple failed repair attempts across two Toyota dealers, replacement of water pump, thermostat, and coolant bypass valve without resolution, and dealer conclusion pointing to a cracked engine block — matches the failure mode described in NHTSA Rec INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE — Filed 08/29/2026
Camera / Radar component - yes Camera / Radar unit is available When it failed, the dash lit up with lots of errors: engine check light, anti-skid failure light (even though the system was turned off), rotating errors included: secondary brake system malfunction, pre-collission system malfunction, LDA system malfunction, check engine. I was driving up a 6% hill on a four lane road at 65 MPH with the cruise control active. Was in the left lane passing two slower trucks when the engine just seem to die and the dash lit up with lots of errors. By the time I was able to get to the right lane and off the freeway, I was doing less than 20 MPH. It turns out that when the radar / camera unit failed, the computer put copious confusing errors and put the engine in limp mode. Very dangerous and I'm lucky there wasn't more traffic. When the computer detected the failure should have automatically disabled the cruise control and put out an error message saying it was now disabled. The other junk errors just confused everything. The computer definitely should not have put the engine in limp mode. It was only after I pulled over and had time to digest the errors that I actually figured out what had happened and how to handle the situation. After I pulled off, the center display which had been saying there was a message that would display after I was safely stopped, now had an message indicating I should turn off the cruise control. Problem was I could not determine if the cruise control was active or not because the indicator was blocked by errors, however the engine was still definitely in limp mode. I finally turned the engine off and back on to make sure the cruise control was off. All the rotating errors and error lights were still on, but the engine was now out of limp mode and the car was again drivable.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 08/27/2026
The fuel pump has a malfunction. The car started jerking and started to accelerate by itself when I was driving it. Yes the problem reproduced. The vehicle is currently under inspection by the manufacturer. Yes there were multiple warning lights including the check engine light.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 07/30/2026
The vehicle contains a known manufacturing defect where the engine coolant bypass valve cracks internally, leaking pressurized fluid directly into the main electrical connector (covered under Toyota CSP 24TE04). This fluid intrusion has caused active electrical short-circuits to the battery and ground networks. As a direct result of this progressive component failure, the vehicle is actively dropping into 'Limp Mode' and experiencing severe transmission shifting failures while being driven on public roads, creating an immediate safety and crash hazard. Furthermore, a franchised Toyota dealership actively turned away an attempted preventive repair under the 'Prior Sought Remedy' rule while the vehicle was under the 100,000-mile warranty threshold, stating the dashboard light had to be on first, which directly allowed this hazardous electrical degradation to progres
FUEL/PROPULSION SYSTEM — Filed 08/03/2026
Fuel pump control circuit circuit/shirt Fuel rail pressure sensor b circuit range/performance
VEHICLE SPEED CONTROL — Filed 12/04/2025
The contact owns a 2020 Toyota Camry Hybrid. The contact stated that while parked in the CVS drive-thru, the contact shifted the gear shift into reverse when the vehicle unintendedly accelerated in reverse, the brake pedal was depressed, and the vehicle was shifted into drive; however, the vehicle accelerated independently again, causing the contact to crash into the rear of the vehicle in front. No warning lights illuminated, but the contact was uncertain as the events occurred fast. No injuries were sustained. A police report was filed. The vehicle was towed to a dealer, where it was diagnosed; however, the diagnosis was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.
AIR BAGS — Filed 06/01/2025
Out side of charlotte North Carolina
AIR BAGS,FORWARD COLLISION AVOIDANCE — Filed 07/28/2025
I rear ended a stopped tractor pulling a hay baler at 50 mph. my braking system sent no alerts nor did it brake for me. May airbags did not deploy. I sufferered a broken hand as a result of the impact.
AIR BAGS,SEAT BELTS — Filed 06/28/2025
I was in an accident, going about 40mph (about 30mph at time of impact), and no airbags were deployed. Police officer reported that he also did not see that the tension of the seat belt remained tense after the crash. Seems that there was a problem with both systems. The other vehicle had all their airbags deploy.
AIR BAGS — Filed 03/03/2025
The contact owned a 2020 Toyota Camry. The contact stated that his wife was driving at 60 MPH, when another vehicle struck the rear driver's side, causing the vehicle to spin and crash into a semi-truck's trailer. The contact stated that the tires had caved in as a result of the collision. The air bags did not deploy. The contact's wife's head struck the steering wheel and the front driver's side window. The contact's wife suffered cuts, bruises, and bumps on her forehead, hands, and arms. The contact's parents were also present in the vehicle. The contact's father suffered head, hand, and wrist injuries, while the contact's mother suffered six broken ribs and two broken hands. The contact's wife and parents were transported to the hospital via ambulance. The vehicle was towed to the tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and after reviewing the crash report data, the contact was informed that the air bag system was operating properly, and the criteria were not met for the air bags to deploy. The failure mileage was approximately 35,000.
SERVICE BRAKES — Filed 02/17/2025
I was going down the road and suddenly my brakes locked up. I had no control of my car and I hit a telephone pole at 60 mph. I had the car towed to a Toyota repair shop and days later the guy told me it had been wrecked before. I was not told this by the dealership and nothing showed up on the car through CARFAX. The dealership had replaced 2 batteries within 7 months and I had taken it to the dealership because of the noise in the front end, later to be told it was due to the wreckage that was not fixed previously. I am now being told my Camry is being totaled.
FUEL/PROPULSION SYSTEM — Filed 02/09/2023
The high pressure fuel pump line suddenly ruptured at the high pressure fuel pump. This happened without warning and spewed fuel all over the engine compartment and onto the exhaust system that comes out just below the engine. It started a small fire on the engine exhaust pipe as I hurried to a mechanic across the intersection. Luckily I was able to turn off the car and avoid damage. The repair required a new high-pressure fuel pump as well as a line that runs into the pump. I kept the original parts - the mechanics state that the replacement fuel line was different than the one removed from the vehicle in the shape of the line connector to the fuel pump. I was told by Toyota that my car was NOT under recall despite there being fuel pump recalls for similar vehicles.
UNKNOWN OR OTHER — Filed 07/04/2024
Driver side window spontaneously exploded while driving 70 mph on the toll. It’s available for inspection.I almost lost control of the car when it happened. It’s currently at the Toyota dealership in Plano.There was no warning of anything before it exploded.
BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE — Filed 07/02/2024
My wife was pulling into a parking space, feathering the brake. About a foot from parking, the car suddenly lurched forward, with her foot Still on the brake, and smashed into a 2' high decorative wall. The car is no longer drivable.
AIR BAGS — Filed 08/11/2023
Airbags failed in accident passenger and I were hurt and significantly impacted and then informed about recall after the fact recall number is 23TB15/23TA15
AIR BAGS — Filed 10/26/2023
A car turned in front of my daughter and her boyfriend. They were going 40 MPH and there is severe damage to the front of the vehicle. The car will be totaled. Not one air bag deployed. All first responders were very surprised and cautious that even them exiting the damaged vehicle could set them off. They were told "not to move" until they could investigate a safe way for them to leave the car.
FORWARD COLLISION AVOIDANCE — Filed 01/03/2023
While driving the Camry at 45 mph among the flow of traffic on a state highway in Florida, out of the blue the vehicle's speedometer on the instrument cluster was replaced with a flashing red box and the brakes applied themselves fully with no command or input given whatsoever. The Camry immediately screeched to a stop in the middle of the road within a couple seconds, causing the vehicle behind me to slam into the Camry at full speed. There were no other vehicles or obstacles ahead of me at all, this fact was also observed by witnesses. The automation had triggered for no apparent reason, overriding my control of the Camry and stopping it in the middle of a major highway, causing the accident. Despite the intensity of the crash, the air bags of the vehicle failed to deploy in the impact, worsening the severity of my injuries. Both the Camry and the other motorist's car were rendered inoperable and totaled in the accident, they had to be towed from the scene. The police ruled the cause of the accident to be vehicular malfunction of the Camry.
AIR BAGS — Filed 02/14/2022
The contact owns a 2020 Toyota Camry XLE. The contact stated while driving approximately 26 MPH, an 18-wheeler vehicle crashed into the rear of his vehicle twice. The air bags failed to deploy and the seat belts failed to engage. The message "Air Bag System Malfunction" was displayed. The contact sustained whiplash and hit his head against the steering wheel. The contact sought medical assistance the next day and was diagnosed with a herniated disk and torn muscles in the back. As a result, the contact had undergone left shoulder surgery. The contact's sister sustain whiplash, hit her head and face against the passenger's side door and sustained soreness and bruises on the right side of her face. The emergency units transported the contact's sister to the hospital where she received medical assistance. A police report was filed. The contact was able to drive the vehicle to his residence. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired for air bags and seat belt failure. The contact stated that the event data recorder (EDR) indicated that the vehicle had only sustained one impact; however, the vehicle had sustained two impacts as it was rear-ended twice. The manufacturer was notified of the failure but did not provide any assistance or explanation for the erroneous report of the event data recorder (EDR). The failure mileage was approximately 17,000.
AIR BAGS — Filed 02/28/2021
The contact owned a 2020 Toyota Camry. The contact stated that while driving at approximately 50 MPH, he crashed into another vehicle. The air bags did not deploy upon impact. The contact suffered injuries to both shoulders and his back but did not seek medical treatment. The other driver was injured and transported to the hospital for an injury to his back. A police report was filed. The vehicle was initially towed to an independent tow yard and then towed to a collision center. The manufacturer was also notified of the failure and a claim was filed. The vehicle was deemed a total loss and was destroyed. The failure mileage was 8,446
ENGINE — Filed 11/08/2020
TL* THE CONTACT OWNED A 2020 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING AT 65 MPH, WHEN ANOTHER DRIVER INFORMED HIM THE VEHICLE HAD SMOKE EXITING UNDER OF THE VEHICLE. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED HE SAW FIRE UNDER THE VEHICLE AND IT WAS COVERED IN SMOKE RAPIDLY. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISHED THE FIRE. A FIRE AND POLICE REPORT WERE FILED. THE CONTACT STATED NO ONE WAS INJURED OR SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS. THE CONTACT CALLED LOCAL DEALER CAVENDER TOYOTA LOCATE AT 5730 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238, (210) 681-6601 AND WAS MADE AWARE OF THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
AIR BAGS,SEAT BELTS — Filed 10/11/2020
OUR VEHICLE WAS STRUCK FROM THE DRIVERS SIDE - REAR AT AN ESTIMATED 60MPH SPEED DIFFERENCE. (IT IS THOUGHT WE WERE SLOWED TO APPROX 25MPH, OTHER CAR WAS PROBABLY 80MPH OR MORE). THIS HAPPENED ON I95 IN LUMBERTON NC. THE OTHER VEHICLE WAS IN LEFT LANE, WE WERE IN RIGHT LANE. THE OTHER VEHICLE SWERVED INTO OUR LANE HITTING US "QUARTERING" FROM LEFT REAR. FORCE WAS HARD ENOUGH TO DEFORM RIGHT SIDE OF CAR WHICH CAME IN CONTACT WITH NOTHING. AS THE DRIVER, I STRUCK THE INTERIOR WITH ENOUGH FORCE TO CAUSE A "SEVERE" CONCUSSION. NO SIDE CURTAINS DEPLOYED, AND I DO NOT BELIEVE THE SEAT BELTS TENSIONED TO RESTRAIN ME IN THE SEAT. MY LEFT SHOULDER, ARM, AND ELBOW WERE ALSO INJURED IN THE ACCIDENT. THE FRONT SEAT PASSENGER SUFFERED INJURIES TO HER LEFT ARM, AND RECOILED STRIKING THE INSIDE OF THE RIGHT INTERIOR. THIS CAUSED HEAD TRAUMA AS WELL. WE DON'T BELIEVE THE SEAT BELT TENSIONED. PASSENGER IN THE BACK SEAT, RIGHT SIDE ALSO SUFFERED INJURY. NOT AS SEVERE AS FRONT SEAT OCCUPANTS. HE WAS THROW AROUND IN THE VEHICLE, IT IS UNKNOWN IF HIS BELTS TENSIONED. ALL 3 HAD TO BE TRANSPORTED BY AMBULANCE FOR INJURIES SUFFERED. THERE IS A WARNING DISPLAYED IN THE DASH STATING, "SRS AIRBAG SYSTEM MALFUNTION VISIT YOUR DEALER" I BELIEVE HAD SEATBELTS TENSIONED, SIDE CURTAINS DEPLOYED, MY INJURIES WOULD BE MUCH LESS. THIS ACCIDENT OCCURRED 10/11/2020, WEATHER WAS OVERCAST BUT DRY. CRASH FORCE WAS SUFFICIENT TO CAUSE BODY WORK DEFORMATION ON RIGHT SIDE OF VEHICLE, WHICH CAME IN CONTACT WITH NO OBJECTS.
POWER TRAIN — Filed 02/18/2020
2020 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE THE VEHICLE WAS IN PARK ON A FLAT SURFACE, THE CONSUMER EXITED THE VEHICLE AND IT BEGAN ROLLING. THE VEHICLE STRUCK A REFRIGERATOR, WORK BENCH, AND THE CONSUMER. THE CONSUMER WAS TRAPPED UNDER THE VEHICLE FOR 30 MINUTES. THE CONSUMER'S SHOULDER, BACK, AND LEG WERE INJURED. THE INJURIES REQUIRED THE CONSUMER TO SEE AN ORTHOPEDIC DOCTOR. THE DEALER AND MANUFACTURER WERE CONTACTED NEITHER COULD DETERMINE THE FAILURE. THE CONSUMER STATED AUTOMATED STOP TECHNOLOGY SHOULD HAVE CAUSED THE VEHICLE TO STOP, BUT FAILED.*JS
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov