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2022 Toyota Corolla Cross Complaints

Consumer complaints filed with NHTSA

43

Total

6

Crashes

1

Fires

11

Injuries

0

Deaths

Most Reported Components

ENGINE
18
AIR BAGS
6
SEAT BELTS
3
OTHER
3
ELECTRICAL
3

Owner Complaint Reports

Showing 25 of 43 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11750359

ENGINE,FUEL/PROPULSION SYSTEM — Filed 07/13/2026

I received the engine maintenance required notification on 7/11. On 7/13, I called my Toyota to make an appt to bring it in at 9 AM. The ran diagnostics for $180 and then the test results said the engine coolant valve is stuck open or closed but either is dangerous because my car could overheat. This is a $850 repair. It sounds like this same part was used on another Toyota suv and the warranty was extended for those so this part needs to be recalled or warranty extended for the 2022 Toyota Corolla Cross as well. I was waiting for this repair to be done for 5 hours total.

ODI #11735140

VISIBILITY/WIPER — Filed 05/01/2026

While driving at highway speeds 65mph in HOV lane (wall was to driver side), the back driver side window exploded. There was no external objects on the road that could explain the damage. No scratches or other body damage to suggest something was kicked up or impacted it. The window spontaneously exploded sending shards of glass inside the back of the vehicle. Upon inspection of the back inside of the vehicle there is no foreign objects to explain the explosion. The windows were not down or cracked, temperature outside was 83F with no winds or other weather. This is a hazard especially to back passengers and god forbid drivers. Please take this account to make Toyota fix this issue, it’s unsafe.

ODI #11733797Crash

AIR BAGS,SEAT BELTS — Filed 04/20/2026

Driver side knee bolster airbag did not inflate correctly resulting in impact of lower leg to airbag hatch door and under dash area. Driver and passenger seatbelts flung open during accident. Driver hit top of thigh against steering wheel. No safety recalls per VIN search. No warning lamps, messages, or symptoms proof to accident.

ODI #11723842Crash

AIR BAGS — Filed 03/11/2026

Hello, I was involved in a accident o March 11 2025 in [XXX] on [XXX] and [XXX] It happened around 2pm cst. There was substantial damage to my vehicle, and my Air Bags did Not Deploy. There are no recalls for this on the vehicle, but Toyota has sent recalls out on other 2022 and 2023 Toyota Corolla Cross's, but not ours. The vehicle was towed by Anderson Towing and Collision. I reported this to my insurance company Progressive. The vehicle is being stored there for now at Anderson's [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11723968Crash

AIR BAGS — Filed 06/02/2023

I was rear-ended and the Vehicle Alert displayed airbag malfunction. This was a car rental I reported to insurance company. It advised to inspect car immediately.

ODI #11717414

POWER TRAIN,ENGINE — Filed 02/08/2026

VEHICLE: 2022 Toyota Corolla Cross L FWD MILEAGE: 40,000 miles DATE OF FAILURE: [Insert date] DEFECT DESCRIPTION: My vehicle's coolant bypass valve (part #16671-F2010) has failed, causing coolant leaks and triggering error codes. An independent shop diagnosed the issue as a defective coolant bypass valve before I took it to the Toyota dealership for confirmation. SAFETY CONCERN: This is a known defect affecting multiple Toyota models from 2019-2023. Coolant bypass valve failures can lead to engine overheating, potential engine damage, and loss of vehicle control if the engine fails while driving. This creates a serious safety hazard. MANUFACTURER RESPONSE: Toyota issued Customer Support Program 24TE04 covering this exact defect for 2020-2021 Corollas and certain RAV4 models. However, they arbitrarily excluded 2022-2023 Corolla Cross vehicles despite using THE IDENTICAL DEFECTIVE PART (F0010 coolant bypass valve) in all gas models through early 2024. Toyota dealership charged me $99 for a diagnostic to confirm what was already known. The repair quote was nearly $1,000. Toyota Corporate denied goodwill assistance, stating they only provide it to "loyal customers" who have spent significant money on servicing or own multiple Toyotas. CONSUMER IMPACT: This is the same defect that led to the class action lawsuit Barrientos v. Toyota. Toyota settled privately and created CSP 24TE04, but deliberately excluded newer model years with the same defective part. Consumers with 2022-2023 vehicles are forced to pay $900-1,300 out-of-pocket for a manufacturing defect that Toyota has already acknowledged in other model years. REQUESTED ACTION: I am requesting NHTSA investigate why Toyota's Customer Support Program excludes 2022-2023 model years when they contain the identical defective coolant bypass valve. Toyota should be required to extend CSP 24TE04 to cover ALL vehicles with part #16671-F2010 or F0010, regardless of model year.

ODI #11714565

SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER — Filed 01/29/2026

Bracket for Right rear differential cracked and broke in two separate places. causing a severe banging noise when turning right or left and or going from backing up to forward motion. have video and Toyota report . never went over any pot holes and was in driveway when noise started backing up. vehicle currently at freehold Toyota dealership service dept. component item was seen by service mngr, service tech and several others stating they never saw anything like this before. the whole wheel could have broken off while driving causing death or severe injury to my family. it broke in two separate places on either side of bolts holding rest together . Have Toyota Premier vsa Protection plan-Toyota states not part of protection??This could have killed us on the highway if the whole rear wheel fell off and we flipped over.

ODI #11711260

VISIBILITY,VISIBILITY/WIPER — Filed 01/15/2026

The contact owns a 2022 Toyota Corolla Cross. The contact stated that while driving at an undisclosed speed in winter weather, the windshield wipers became stuck to the windshield. The contact stated that the heater vents located near the windshield failed to provide adequate heat to defrost the windshield, even while set to maximum. The contact had to manually clear the windshield, creating a hazardous driving condition. The contact stated that the vehicle was unsafe to drive due to the design of the defroster system. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 31,000.

ODI #11691040Crash

AIR BAGS — Filed 09/13/2025

I was involved in a frontal collision in which I rear-ended another vehicle. The impact was significant enough to cause a fractured sternum due to the seat belt restraint. However, the front airbags did not deploy. I had a passenger in the vehicle, and we were both wearing our seatbelts at the time of the crash. I am concerned that the airbags failed to deploy despite the severity of the impact and the resulting injury. I believe this may indicate a defect in the airbag system or the airbag control unit (ACU). I am submitting this report to ensure the issue is investigated and to help prevent potential harm to other drivers. After the collision the car was not drivable due to an airbag error message on the dash of the vehicle. It had to be towed away from the scene and will not be repaired. Injury: Yes — fractured sternum Medical Attention Received: Yes — X-Ray and CT Scan indicate a fracture to the upper sternum Police Report Filed: No Crash Photos or Documentation Available: Yes - insurance company has them

ODI #11688347

SEAT BELTS,SEATS — Filed 08/21/2025

The vehicle is sensing passengers in the back seat when there isn't any and starts to beep excessively until all the seat belts in the back are secured (even without a person in the seat.

ODI #11680699

POWER TRAIN,ENGINE — Filed 08/11/2025

under normal driving conditions on a state highway the Engine Malfunction error displayed on my Multi-Information Display. The error indicated that I find a dealership and have the car inspected. The error would go off then come back during acceleration. after two days at the local Toyota Dealership I was told the Coolant Bypass Valve was stuck in the closed position and it would have caused stalling during acceleration and engine overheating at normal speeds. the dealership replaced the valve and flushed the 100K coolant at my expense of over $800. The issue reappeared moments after I took delivery of the repaired vehicle as I was accelerating onto the highway from their parking lot. this is a well known issue that affects 2019-2023 Camry and RAv4 models and I believe the 2022 Corolla Cross has the same defective part in its engine (all engines come from Japan) no matter where the vehicle is assembled.

ODI #11674166

ENGINE AND ENGINE COOLING — Filed 07/17/2025

Car is 76000 miles , I just purchased the vehicle however coolant bypass valve decide to make car say Engine maintenance require even after having it serviced for an oil change. After I replaced the valve , now the pop up Engine maintenance light did not pop up after that. That was the problem .

ODI #11669446

FUEL/PROPULSION SYSTEM — Filed 06/03/2025

Twice in 2 years the fuel gauge didn't go past 3/4 mark after it was filled all the way. After 2 days and refilled, the gauge went back to the full mark.

ODI #11667133

ENGINE — Filed 06/16/2025

Bypass coolant valve for the engine needed replacement, multiple other Toyotas within the year range needed the same fix right after warranty ended at a specific mileage. Was told my engine would fail if not addressed or fixed.

ODI #11663820

STEERING,ENGINE — Filed 05/28/2025

It was around 7pm. It was raining & wipers were on. Auto stop/start setting is on. I was at a stop light waiting to turn left. The light turns green and I try to go, but the engine stalled. I was unable to move forward into the lane, and turn the wheel. A sign on the dashboard showed up saying "engine stopped, steering power low". I try to the turn the wheel and was unable to, I tried to turn off the engine and the car shuts off. I turn the key again to start the car but it wasn't starting. It was about 3 min until the car engine throttles on and I pull over to the left into the parking lot. It was really scary. I managed to get home, which was less than a mile away. Grateful I got home. My safety was at risk at a busy and rainy intersection. Many cars went around me.

ODI #11663193

SEATS — Filed 05/27/2025

The driver seat goes down after a few days of driving my Corolla Cross LE 2022. I have to manually lift it up every time.

ODI #11660330

UNKNOWN OR OTHER — Filed 08/31/2024

Hello. The moonroof appears to malfunction as it doesnt improperly close and doesnt know have proper sensor to shut or stop sliding. I got soaked during carwash but thankfully not soaking the interior electronics. Please consider for possible recall.

ODI #11648440

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 03/14/2025

I was driving on [XXX] in Miami, FL. As I stopped at a red light, the STOP/START process powered the car down. Then, all systems turned off. I put the car in park and turned the key, the engine would not turn over. I was stranded in the middle of traffic. To no avail, I tried to start the engine at least five times. Strangers helped me to push the car to the side of the road. After about 15 minutes, the car turned on weakly. I drove immediately to the Toyota dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11648370

ENGINE — Filed 03/14/2025

I was driving in the rain using the windshield wipers came to a stop and the engine start stop. The engine stopped and a warning sign came on saying the engine is stopped. \ power fluid low/ The steering wheel also would not turn. I had to put my hazard lights on, put the car in park and then restart the car.. this could be dangerous if I had been on the freeway.

ODI #11643080

SEATS — Filed 09/30/2022

Toyota Corolla cross LE 2022 Feb. 17,2024 mileage 25,491 I called Toyota corporate & took my vehicle to Rick Hendrick Toyota in fayetteville nc on Feb 10, 2024. Neither party will assist me or acknowledge the problem. The driver seat moves down after raising it to the highest position on its own. There is a manufacturer defect on the 2022, 2023, 2024! After a few hours the seat drops 1 to 2 levels which is a safety concern as you don’t think about adjusting your manually seat every time you get into it.my car is still under warranty. This problem needs to be addressed immediately.

ODI #11626520

TIRES — Filed 11/20/2024

Approx. 1/4 mile after merging onto the interstate; and accelerating to highway speeds, the tire wire in the middle of the tread seemingly exploded. No objects in the road. 215/65R17

ODI #11614474

POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER — Filed 04/15/2023

I had this issue 2 times so far, and I thought I was crazy since it hasn't happened since, but I noticed another report of someone else having the exact same issue. This prompted me to include my own report, as this could be a fatal flaw that needs review immediately. While I was pulling out into traffic from a stop sign to cross multiple lanes, my engine on my 2022 Corolla Cross XLE shut off without any warning. I was stopped at the stop sign, which the engine shut off as it's designed to. Upon releasing the brake, the engine started and I accelerated to cross the lanes to get into the left turning lane. As I accelerated, the engine shut off without any intervention from my part. There were no warnings on the dash, beeps, or error messages. I pressed the accelerator multiple times without any propulsion as traffic to my left was approaching me. Thankfully they slowed down seeing me "stopped" in the middle of the road. After a few seconds of being dead in the water, the engine kicked back on and I was able to accelerate again. The same thing happened at another time that was nearly identical to this situation. I do not remember the exact date of the occurrence, but I believe it was in April of 2023 and the second occurrence was a about a month later. Since then, I have not had this exact issue happen. Although, I have pulled into traffic and had the accelerator not react quickly, which caused me to "crawl forward" at a slow speed, even if I floored the pedal. This issue has happen many times, around 8, since I purchases the car in January of 2023.

ODI #11595910Crash

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES — Filed 06/19/2024

The phone charger stopped working. During driving, the dashboard lights up and then break failed and steering became out of control. As a result, car crushed to another car and went to different lane and hit another car. All airbags deployed. Car is total loss. Police was at the scene. All drivers have minor injuries. Reported the issue to the insurance.

ODI #11575881Fire

POWER TRAIN,UNKNOWN OR OTHER,ENGINE — Filed 10/14/2023

I experienced 4 near-death experiences by this car. 1. 10/14/23 Car caught on fire. Car was parked and turned off. Everything inside was shut off. When I stepped out the car, the engine was still running but it sounded loud like a lawnmower. I went back into the car and turned it back on. Several lights and system malfunction messages displayed on dashboard. I turned off the car and everything inside shut off. When I stepped out the car, the engine was still on, sounded like a lawn mower, and caught on fire. Estimator from my insurance couldn't identify the issue and had car taken to dealership services. I contacted Toyota corporate who claimed they would send an investigator, but he never came. Dealership replaced engine and engine harnesses that burned, and discharged car to me on 12/05/23. 2. 01/09/24 while driving on the highway at 65 mph, my engine shut off and steering wheel locked. I had a difficult time getting into the left shoulder to safety. Several system malfunction msgs displayed on dashboard. Car was towed to dealership services that evening. I had an appt for 8:15AM the next day. Servicer from Toyota dealership called me at 8:34 AM and told me to come pick up my car because they couldn't find anything wrong with it. I refused and explained the dangerous situation. Master mechanic ran more tests and couldn't find the issue so discharged the car back as is on 1/13/24. 3. 2/5/24, driving on highway at 65 mph, engine shuts off and steering wheel locked. I had a difficult time getting into the right shoulder to safety again. Several system malfunctions displayed on dashboard. Car was towed to dealership services. Servicer from Toyota calls again and tells me to pick up vehicle. They said they didn't find any issues with car. I begged them to run more tests. 2/14/24 They found "starter" part to be defected. Starter replaced and car discharged on 2/27/24. 4. 2/28/24 Driving on highway again, system malfunction msgs displayed. Car now in dealership. 4.

ODI #11532279Crash

AIR BAGS — Filed 06/13/2023

Got into a collision and the air bags did not deploy when they should have. There was a recall 2 weeks prior to the accident but no notification. This was a safety risk in the accident when the air bags did not deploy

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov