2023 Toyota Crown Complaints
Consumer complaints filed with NHTSA
19
Total
2
Crashes
0
Fires
2
Injuries
0
Deaths
Most Reported Components
Recent Complaints
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM — Filed 06/30/2026
When driving the vehicle under normal load and conditions, after coming to a complete stop- then trying to accelerate to take a turn or move forward- the vehicle begins to proceed then suddenly stops moving or accelerating. Twice now I have almost been T Boned. Once when leaving my neighborhood and trying to proceed onto the main 45mph country road, most recently tried to turn left from a turning lane across 2 oncoming lanes of traffic. The car just sat there blocking the road for about 5 seconds despite having the gas pedal pressed. I do have a case opened with Toyota, however, the dealership said there is nothing they can do about it since they couldn't replicate the issue and Im stuck with it or I can sell the car. This is so dangerous. There are TSB issued about this, but what can I do since the dealership said "no code, not their problem". There are not many of these cars around since their introduction in 2023. I don't know if I need another dealership or how to get someone at Toyota to take this seriously. There is also a Toyota Crown forum and can see others have experienced the same issue. HELP. I love this car, but it is not safe.
ENGINE AND ENGINE COOLING,VISIBILITY — Filed 03/10/2026
See attached document for complaint.
BACK OVER PREVENTION — Filed 01/29/2026
Issue with Rear Camera not turning off when car is placed in Drive. notified Toyota Corp twice and dealership about this issue. There is a total loss of multimedia display when this happens. When I put the car in Park turn off the the car and restart the rear camera turns off. I have notified Toyota twice about this issue. The response I get from the dealership is that there is a recall for the camera on the Crown, but it does not exist yet. Toyota corporate told me that I need to have the dealership do a diagnostic done on the car.
ELECTRICAL SYSTEM — Filed 10/20/2025
The contact owns a 2023 Toyota Crown. The contact stated that the instrument panel screen had turned blank. The contact received the recall notification of NHTSA Campaign Number: 25V595000(Electrical System). The vehicle was taken to the local dealer, who confirmed that the recall remedy parts were not available. The contact was advised to trade the vehicle in. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
ELECTRICAL SYSTEM — Filed 12/17/2025
The contact owns a 2023 Toyota Crown. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
UNKNOWN OR OTHER — Filed 07/01/2025
When at a stop and making a right turn the vehicle shudders or lags when I push the gas. This is consistent with another case I found on the internet 11595863. I have taken it to the dealership 3 times since purchase. The last time they reset software but I am afraid to drive it because the reset the software the first time.
STRUCTURE — Filed 07/13/2025
With an odometer reading of 39000 miles, a piece of trim, the piece in front of the hood, flew up and the clips are broken. This happened while driving at 83mph on an interstate.
VISIBILITY — Filed 05/30/2025
The contact owns a 2023 Toyota Crown. The contact stated that while driving at 50 MPH, the driver’s side window was vibrating abnormally. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,850.
LANE DEPARTURE — Filed 12/03/2024
I bought the car in September 2023. The first time I found that the blind spot light of the left rearview mirror was not on was in February 2024. Because the blind spot light was not on and I didn't see any vehicles in the rearview mirror, I almost hit the car behind me when I changed lanes. The other party honked at me to show dissatisfaction. I found that the blind spot light on the left was not on, but the blind spot light on the right was normal. I recorded a video at the time. So I reported the situation when I changed the oil at the Toyota dealer in Ramsey, NY. They replied that everything was normal. Today, [XXX], I encountered the same problem again. When I changed lanes, I almost hit the vehicle behind me. I also recorded a video. This failure brought me serious anxiety and safety hazards. One thing to add is that this situation often occurs when the remote start is used with a mobile phone or car key. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM — Filed 01/01/2024
I’ve noticed this a few months in from having new vehicle. Intermittent power Loss from a stop or merging into traffic from a stop. Very dangerous has happened in oncoming traffic. From a stopped position as you press on gas to go the vehicle like stutters or hiccups jerks like loss of power then proceeds to go. Happens daily. Taken to Visalia Toyota for check up and they state no error codes noted or cannot duplicate concern. Yet issue still occurs. Reported to Toyota number in manual and received a claim number.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
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