2015 Toyota Highlander Hybrid Complaints

STRUCTURE — Filed 07/30/2025

The blizzard pearl paint on my vehicle is peeling off of the roof and possibly the side of the vehicle.

VEHICLE SPEED CONTROL,SERVICE BRAKES — Filed 07/04/2025

I have noticed speed issues or high idling with this vehicle for a while. I committed a rear end collision with a vehicle on July 4, 2025, at approximately 2pm. My car rear ended his truck while it was stopped behind another vehicle. My vehicle sustained total damage to the front end. I was ticketed for not reducing speed to prevent a accident. The only warning light was that it need maintenance, which comes on prior to an oil change. My safety was put at risk because the car is idled too fast for the type of driving I do, which is small town and rural road driving. Due to the speed of this vehicle during normal driving, it's difficult to stop quickly to avoid an accident. If it was rainy and slippery, the situation could have been much worse.

VEHICLE SPEED CONTROL — Filed 05/24/2025

On [XXX] my vehicle suffered an unintended acceleration on a very busy highway of The Dominican Republic, reaching a speed of 100 MPH. I was able to drive the car into the bushes of the highway service road hitting all king of obstacles such as trees, wall, advertising signs and safety barriers. The car damages resulted in a total loss. My life and my family life were in extremely dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL,ENGINE — Filed 12/12/2024

Driving to take my son to work. Check engine light came on said check and system. Hard shifting put in manual drive and made it to destination.

STEERING — Filed 08/08/2024

Driving the car was hard to steer. Check engine light came on and check speed sensor. Went to a mechanic and disconnected the battery, the sensor reset and back driving ok for about two weeks. This went on for a few weeks. Been a month now and it hasn't come on but it was dangerous due to driving and turning issues.

UNKNOWN OR OTHER — Filed 11/04/2024

Trunk keeps malfunctioning. During lift would not open all the way or at all and sometimes once open will not close.

STRUCTURE — Filed 11/23/2024

Unknown-tailgate failure keeps beeping will not automatically go up or down not sure why?

ELECTRICAL SYSTEM,SEATS — Filed 09/21/2023

I have a 2015 Toyota Highlander XLE. Last winter I began noticing a burning smell which I believed to be electrical inside the vehicle. I was able to determine it was the driver seat heater and the burning smell continued even with the toggle switch turned off. I stopped at a local Toyota dealership, Koch Toyota, who refused to show me which plug under the seat to unplug to disconnect power. They tried to insist that I drop the car off and let them check it. Due to past negative experiences with that Toyota dealership I refused. I was able to speak to my own mechanic who instructed me to remove the fuse for the driver's seat heater which I did and the smell stopped however the seat heater is not functioning now. Upon recent research online it appears this is a common problem especially in 2015 Toyota Highlanders. I found a couple other owners of the xle models on a website called Toyota Nation who experienced similar problems where their vehicles actually caught fire and melted the center consoles after the burning smell was misdiagnosed. I believe this is a huge safety concern and have recently filed a report with Toyota Corporate in hopes to get the issue rectified. There were no warning messages or lights that came on to advise that there was an issue.

UNKNOWN OR OTHER,LANE DEPARTURE — Filed 06/01/2024

BSM works when it want to and sometimes not at all

ELECTRICAL SYSTEM,VISIBILITY,ENGINE — Filed 09/20/2024

The contact owns a 2015 Toyota Highlander. The contact stated while driving 65 MPH, the vehicle stalled, and the steering wheel became difficult to turn. The check engine warning light and several other unknown warning lights were illuminated. The contact was able to pull into a parking lot. The contact was able to restart the vehicle after 45 minutes. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The dealer was notified of the failure and charged a fee for diagnostic testing. The contact related the failure to NHTSA Campaign Number: 18E107000 (Electrical System, Visibility); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000.