2015 Toyota Highlander Complaints

VEHICLE SPEED CONTROL,SERVICE BRAKES — Filed 07/04/2025

I have noticed speed issues or high idling with this vehicle for a while. I committed a rear end collision with a vehicle on July 4, 2025, at approximately 2pm. My car rear ended his truck while it was stopped behind another vehicle. My vehicle sustained total damage to the front end. I was ticketed for not reducing speed to prevent a accident. The only warning light was that it need maintenance, which comes on prior to an oil change. My safety was put at risk because the car is idled too fast for the type of driving I do, which is small town and rural road driving. Due to the speed of this vehicle during normal driving, it's difficult to stop quickly to avoid an accident. If it was rainy and slippery, the situation could have been much worse.

VEHICLE SPEED CONTROL — Filed 05/24/2025

On [XXX] my vehicle suffered an unintended acceleration on a very busy highway of The Dominican Republic, reaching a speed of 100 MPH. I was able to drive the car into the bushes of the highway service road hitting all king of obstacles such as trees, wall, advertising signs and safety barriers. The car damages resulted in a total loss. My life and my family life were in extremely dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER,ENGINE — Filed 05/21/2024

SPONTANEOUS VEHICLE FIRE: While driving approximately 20-30 miles per hour, with no other symptoms or advance warning signs, a message suddenly appeared on the dashboard saying "Engine Failure - Turn off Ignition". The temperature gauge was firmly in the normal range; the car had been inspected a few months prior, and had recently had routine maintenance. There was no indication that anything was amiss before this incident. 30 seconds after the sudden warning message appeared, smoke began pouring from the hood and I immediately pulled over to the side of the road and exited the vehicle with my young daughter. The smoke continued and the entire front section of the vehicle quickly caught ablaze. Police and the fire department arrived on the scene to assist and extinguish the fire. The vehicle was towed and determined to be a total loss by insurance. Our safety was put at risk because our vehicle spontaneously caught fire with no early warning signs; if we had been driving on a highway or a road without space to quickly stop the vehicle and safely exit, we would have certainly faced injury or possible death given the speed and ferocity with which the fire erupted. After we contacted Toyota several times, they sent an inspector to look at the vehicle, and reported: "The inspector observed extensive fire damage to the engine compartment and interior of the vehicle. The inspector also observed that there was no oil registered on the dipstick. There were no arc marks on the wiring in the engine compartment when inspected. The inspector did not observe any oil leaks when inspected. The battery hold down bracket was in the proper location. The cause of the fire was undetermined, and there was no evidence from the inspection to indicate that this incident was a result of a vehicle defect." Toyota has shown a complete lack of curiousity as to determining what could have caused the fire and has only focused on avoiding liability, thereby putting customer safety at risk.

ELECTRICAL SYSTEM — Filed 04/05/2024

The contact owns a 2015 Toyota Highlander. While stopped at a gas station with the engine on, the contact's wife smelled an abnormal, burning odor coming from the vehicle without warning. Upon inspecting the vehicle, the contact's wife saw flames shooting from the dashboard near the infotainment system; the contact's wife and children immediately exited the vehicle. The fire department was called to the scene and extinguished the fire. The contact's wife suffered minor burns on her right hand but did not seek medical attention. The contact had the vehicle towed back home where it remained in the contact's possession. The manufacturer was notified of the failure and a claim was filed. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 104,000.

ELECTRICAL SYSTEM,SEATS — Filed 02/26/2024

My Highlander had a strange burning smell and we couldn’t find where it was coming from. We took it to a shop where they checked everything over and suggested that the smell was our brakes. They lubricated the brakes and replaced my tires and struts. When I went to pick up the vehicle I still noticed the strange smell, and I had the mechanic come out and check. He suggested that it was the leather conditioner that our detailer had used. I left and headed for home and in about 5 miles the control for the drivers heated seat started smoking and about 30 seconds later the plastic around the control began to melt and flames were coming out of the area next to the control. I was able to use a fire extinguisher to put the fire out. All of the heated seat components were original and we haven’t had any work done to it. The obvious safety concern here would be fire in the cabin of the vehicle while in motion. The fire and sheriffs departments showed up to the scene and the incident report was filed. The vehicle was towed to a shop where we are awaiting insurance adjuster to look at it. There were not any warning lights or signals of any kind; only the smoke very shortly before the visible flames.

POWER TRAIN — Filed 12/13/2022

The contact owns a 2015 Toyota Highlander. The contact stated while driving at 30 MPH, the vehicle accelerated without any warning at high speed. The contact desperately depressed the brake pedal, but the vehicle would not stop, causing the vehicle to drive into traffic and striking several vehicles causing front damage to the vehicle. The contact was unsure if anyone was injured. A police report was filed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 98,000.

AIR BAGS — Filed 08/15/2022

*AIRBAG FAILURE* -Head on impact with tree. -Significant front end damage. -Vehicle towed from scene, deemed total loss by insurance company. -Police report on file (can provide if needed) -All First Responders on scene we’re shocked/commented/observed that airbags were not deployed: police, fire, ems. As well as all bystanders. -no vehicle warning lamps on prior: car was just inspected and oil change in recent months. -no recalls on vehicle. -not sure if vehicle still avail for inspection: it’s at junkyard under insurance co and title has been passed to them. -able to provide multiple pictures of vehicle, police and bystanders able to provide pics also. -3 vehicle occupants: driver seat, passenger seat, rear passenger side car seat. -2 adults, one 4.5y/o child. -all occupants in seatbelts. -all occupants rcvd medical care, 2 ongoing care. How was our safety put at risk? Please see pics, and read above. Our safety was put in the line of fire due to this faulty system. Accident details: My car with right of way. My car t-boned by car who ran a blinking red light and stop sign. My car hit on rear drivers side. My car spun into oncoming traffic, across oncoming lane, over curb, through a fence and into a tree. My car stopped by tree in front end. Significant front end damage. **NO AIRBAGS WERE DEPLOYED** Engine drop and frame damage. Car not drivable. All occupants EMS transport to hospital. Other car: Unknown speed. Driver states she ‘had a green light’ (no green light at that intersection). No evidence of slowing prior to impact. Car also towed/not drivable. **this was a manufacturer error** Please contact me for more info.

AIR BAGS — Filed 05/28/2022

Airbags did not deploy in front end crash. The vehicle is available at tow center for inspection. Driver sustained concussion from frontal head impact to roof/windshield area of vehicle. No dealership has been contacted. The police have inspected the vehicle. The insurance has been notified of damage and location of tow center. There were no indication lights of any kind for check concerns. The vehicle has never previously been involved in an impact accident.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 01/18/2022

On Jan 25, 2022 while sitting in my car... engine running. Smoke filled the inside of the vehicle. Prior to seeing smoke I smelled electrical smell and also my heated seat was warmer than usual. I did not think nothing of it. Smoke definitely came from the knob to turn heated seat on with and also appeared to be coming from the vent. I shut the car off. Thirty to 45min later I turned the car back on. More smoke came but it cleared out with me letting all windows down. Afterwards the panel to control air was completely out along with the clock. The clock came back on later while blinking. I immediately called Toyota Corp. I have case numbers each time I called. I took it ti the Toyota dealership with assistance of Toyota Corp. My car has been at Toyota universe in little falls, nj and they have yet to fully explain what is going on with the defective that occurred in my car. They do not call you back. I've had to go there to get answers due to them not returning calls.

AIR BAGS — Filed 04/29/2021

We were involved in a car accident on 04/29/2021 and the front airbags that are suppose to come out the wheel and dashboard didn't deploy just the rear airbags. Toyota told me the impact wasn't hard enough for them to deploy but as you will see from the pictures attached the whole front end of the car is gone. Please see attached police report and photos for more details.

SERVICE BRAKES — Filed 11/20/2020

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE APPROACHING A PARKING SPOT, WHEN THE VEHICLE ACCELERATED INDEPENDENTLY AND RAN OVER A PARKING SIGN. THE CONTACT STATED SHE WAS DEPRESSING ON THE BRAKE PEDAL BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO CONTINUE TO DRIVE THE VEHICLE TO HER DESTINATION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO LOCAL DEALER DOWNEAST TOYOTA (652 WILSON ST, BREWER, ME 04412: (866) 620-9023) AND WERE IT'S STILL BEING SERVICED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

VEHICLE SPEED CONTROL — Filed 04/16/2019

AS I WAS PULLING INTO A PARKING SPACE AND APPLYING THE BRAKES, THE CAR UNEXPECTEDLY ACCELERATED AND HIT THE BUILDING WALL. SINCE I WAS PUZZLED BY WHAT HAPPENED, I READ SEVERAL ARTICLES ABOUT TOYOTA AUTOMOBILES DOING JUST THIS SAME THING. MOST OF THE ARTICLES COVERED TOYOTA AUTOMOBILES OLDER THAN MINE, I DID FIND SEVERAL RECENT REPORTS, INCLUDING TWO THAT INVOLVED 2015 HIGHLANDER MODELS JUST LIKE MINE. I PLAN TO ALSO NOTIFY THE MANUFACTURER, TOYOTA.

AIR BAGS — Filed 03/23/2017

ANOTHER DRIVER PULLED OUT IN FRONT OF ME ON A CITY STREET ON 03/23/17 AND I HIT THE SIDE OF HIS CAR WITH THE FRONT OF MY SUV. I WAS GOING ABOUT 35-40 MPH THE FORCE FROM HIS CAR THEN KNOCKED ME HEAD ON INTO A LIGHT POLE. I WAS KNOCKED UNCONSCIOUS AT THE INITIAL HIT. MY SUV WAS TOTALED AND THE FRONT FRAME WAS BENT FROM THE IMPACT INTO THE POLE. THE AIR BAG NEVER CAME OUT AT ALL. THE RESCUE MEN ALL REMARKED ABOUT IT BECAUSE THE ACCIDENT WAS SO FORCEFUL. I HAD A CONCUSSION & HAD TO RETIRE FROM MY JOB & CONTINUE TO HAVE MEMORY ISSUES. I CALLED TOYOTA ABOUT A WEEK AFTER THE ACCIDENT WHEN I FELT A LITTLE BETTER SO THEY COULD LOOK INTO IT. BY THE TIME THEY GOT WITH THE PLACE WHERE THE CAR HAD BEEN TOWED, THE SUV HAD BEEN SOLD FOR SCRAP ( I GUESS) SO THEY SAID THEY COULD NOT GET THE DATA BOX.

VEHICLE SPEED CONTROL — Filed 08/31/2018

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. ON AUGUST 31, 2018, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SURGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LAKESIDE TOYOTA, 3701 N CAUSEWAY BLVD, METAIRIE, LA 70002, (877) 512-8274) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. ADDITIONALLY, ON AUGUST 31, 2018, THE VEHICLE ACCELERATED WITHOUT WARNING, JUMPED THE PARKING BUMPER, AND CRASHED INTO THE QUARTER PANEL OF A TRANSPORT VAN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED CHEST INJURIES AND MEDICAL ATTENTION WAS PROVIDED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-331-4331, EXT 73822 AND PROVIDED CASE NUMBER: 1809053132. THE MANUFACTURER STATED THAT THE EVENT DATA RECORDER WOULD BE RETRIEVED FROM THE VEHICLE. THE FAILURE MILEAGE WAS 68,000. *DT *JB

VEHICLE SPEED CONTROL — Filed 04/04/2018

I WAS INVOLVED IN AN ACCIDENT THAT I BELIEVE WAS CAUSED BY SUDDEN UNINTENDED ACCELERATION (SUA). I WAS PULLING INTO A DIAGONAL PARKING SPACE ON A CITY STREET, PROCEEDING AT A VERY SLOW SPEED, WHEN THERE WAS A SUDDEN SURGE IN ACCELERATION ACCOMPANIED BY A GRINDING SOUND. I HIT THE BRAKE TO NO EFFECT, AND THE VEHICLE JUMPED THE CURB AND HIT A POLE (NOT CONNECTED TO ANYTHING). THE AIR BAGS DID NOT DEPLOY, AND WE WERE SHAKEN UP BUT NOT INJURED. THE CAR WAS NOT DRIVABLE AND WAS TOWED TO A BODY SHOP.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 11/09/2016

THE POWER LIFTGATE CLOSED ON MY HEAD WHEN I WAS PUTTING STUFF IN THE TRUNK. IT WAS OPEN LIKE NORMAL, BUT THEN IT SUDDENLY DROPPED WITHOUT WARNING. BEFORE THIS HAPPENED IT WAS HAVING PROBLEMS CLOSING COMPLETELY. IT IS STILL HAVING THESE PROBLEMS. I TOOK IT INTO THE DEALERSHIP TO GET FIXED AND THEY "RESET" THE SYSTEM BUT THAT DIDNT FIX ANYTHING. IT IS STILL NOT CLOSING COMPLETELY SOMETIMES. IT WILL SEEMINGLY OPEN FINE (ALTHOUGH IM AFRAID IT WILL FALL ON MY HEAD) BUT WHEN I HAVE TO CLOSE IT WILL SOMETIMES CLOSE AND IT WILL SOMETIMES CLOSE ALMOST ALL THE WAY AND THEN IT WILL BEEP TWICE AND OPEN A BIT AGAIN AND SIT THERE. I WILL HAVE TO HIT IT TO OPEN AND CLOSE AGAIN AND HOPE THAT IT WORKS. SOMETIMES I GET IT IN 2 TRIES AND SOMETIMES IT TAKES 4 OR 5 TIMES TO GET IT TO CLOSE.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 04/10/2017

I WAS DRIVING 80 MPH ON THE INTERSTATE WHEN THE ENGINE LIGHT CAME ON AND A "CHECK AWD" DISPLAY APPEARED. AT THAT SAME MOMENT I LOST THE ABILITY TO STEER AND TO ACCELERATE. I MANAGED TO GET THE CAR OFF OF THE INTERSTATE. THE CAR CAME TO A STOP. I DID NOT SEE ANY SMOKE, OR SMELL ANYTHING AND THE ENGINE TEMP GAUGE SHOWED MID COOL SO I DECIDED TO START THE CAR AGAIN. WHEN I TRIED TO START THE CAR, THE ENGINE LIGHT AND THE "CHECK AWD" DISPLAY CAME ON AGAIN, AND THEN SECONDS LATER A TEMPERATURE LIGHT CAME ON WITH A LOUD ALARM. SMOKE STARTED COMING OUT OF THE FRONT LEFT HOOD. I SHOUTED FOR MY DAUGHTER AND HER FRIEND TO GET OUT OF THE VEHICLE. I GRABBED MY PHONE AND RAN TO HER DOOR TO HELP HER AND HER FRIEND GET OUT. BY THE TIME WE WERE RUNNING AWAY, FLAMES WERE COMING OUT OF THE HOOD. WITHIN MINUTES MY CAR WAS COMPLETELY ENGULFED IN FLAMES.

STEERING — Filed 04/08/2016

TL* THE CONTACT OWNED A 2015 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 50 MPH ON A WINDING ROAD, THE STEERING WHEEL LOCKED UP AND PREVENTED THE CONTACT FROM MAINTAINING CONTROL. AS A RESULT, THE VEHICLE DROVE INTO A DITCH AND FLIPPED OVER. THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE FACE AND LEG. MEDICAL ATTENTION WAS NOT NEEDED. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE CONTACT STATED THAT THEY WERE NEVER INFORMED OF THE RECALL OR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,425.

SERVICE BRAKES — Filed 11/05/2016

WE WERE DRIVING DURING HEAVY RAINS AT FREEWAY SPEEDS. TRAFFIC WAS SLOWED AHEAD. THE SYSTEM SIGNALS AN ALARM THAT TRAFFIC AHEAD IS SLOWING, A VERY NICE FEATURE. HOWEVER, WHILE THE ALARM WAS GOING OFF, I DEPRESSED THE BRAKE PEDAL WITH ZERO RESPONSE, LIKELY DUE TO THE ABS NOT WANTING ME TO SLIDE ON THE WET ROADS. HOWEVER AS I GOT CLOSER AND CLOSER TO THE SLOWED TRAFFIC AHEAD, I NEEDED TO PRESS THE BRAKE HARDER AND HARDER. THE BRAKES SIMPLY STOPPED DECELERATING THE HIGHLANDER AND WE SMASHED INTO THE BACK OF A SMALLER VEHICLE. WHILE I APPRECIATE ABS AND THE DESIRE TO PREVENT SLIDING, I MUST BE ABLE TO STOP MY VEHICLE. I HAVE READ COUNTLESS COMPLAINTS ABOUT THIS OCCURRING, YET I DO NOT SEE A RESOLUTION.

SERVICE BRAKES — Filed 01/10/2016

HAD A PROBLEM WITH A 13 MO. OLD HIGHLANDER(STILL UNDER WARRANTY). WAS BACKING INTO MY GARAGE WHEN THE BRAKE PEDAL SUDDENLY BROKE(RUBBER PIECE FELL OFF). IT CAUSED MY FOOT TO SLIP OFF THE BRAKE AND CONSEQUENTLY BACKED INTO A REFRIGERATOR WE HAD IN THE GARAGE. IT RUINED THE REFRIGERATOR AND DAMAGED THE BACK OF THE HIGHLANDER($1000+) WORTH OF DAMAGE. FILED A CLAIM WITH TOYOTA(CORPORATE) AND COOPERATED FULLY WITH THEIR INVESTIGATION. AFTER 4 MOS. OF GETTING NOTHING BUT A RUN AROUND FROM TOYOTA FINALLY GOT THEIR ANSWER TO THE PROBLEM. THEY SAID THE VEHICLE WAS FINE(WHY THEN DID THE BRAKE PEDAL FALL APART?) AND THAT THEY DIDN'T CARE AT ALL ABOUT MY PROBLEM. THEY ALSO DIDN'T ANSWER WHY THE BRAKE PEDAL FELL APART IF 'ALL WAS FINE' AS THEY ASSERTED. KIND OF LIKE WHAT TOYOTA DID 6 OR 7 YEARS AGO WHEN THE ACCELERATOR PROBLEM FIRST SHOWED UP. BACK THEN THEIR FIRST REACTION WAS TO BLAME TH VICTIMS(OWNERS) FOR CAUSING THE PROBLEM!! I SUGGEST TO OTHERS TO NOT BUY A TOYOTA. AS MY PROBLEM SHOWS, IF AN UNUSUAL PROBLEM HAPPENS THEY WILL NOT STAND BEHIND THEIR VEHICLE OR DESIGN!!

SERVICE BRAKES — Filed 06/12/2016

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHILE DRIVING AT 5 MPH, THE BRAKES FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE UNKNOWN INJURIES SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 10,500. THE VIN WAS UNAVAILABLE.

VISIBILITY/WIPER — Filed 03/22/2015

THE VEHICLE'S SIDE MIRRORS ARE PLACED SO THAT THEY BLOCK VISIBILITY FOR A SHORT PERSON. I AM JUST UNDER 5'4" AND WHEN AT A FOUR WAY INTERSECTION, THE MIRRORS DIRECTLY BLOCK THE VIEW OF WHERE A CAR WOULD BE STOPPED TO THE LEFT AND TO THE RIGHT. I ACTUALLY WAS INVOLVED IN A MINOR COLLISION WHERE I DID NOT SEE THE OTHER CAR STOPPED AT THE STOP SIGN TO MY LEFT ALTHOUGH THEY CLAIMED TO BE. NOW I ALWAYS NEED TO MOVE MY HEAD TO GET A CLEAR VIEW OF THE ROAD AREA NEXT TO THE THE STOP SIGNS TO THE LEFT AND TO THE RIGHT.

AIR BAGS,STRUCTURE — Filed 03/04/2016

VEHICLE WAS IN MOTION ON A CITY STRAIGHT GOING THROUGH A GREEN LIGHT WHEN A VEHICLE TRAVELING THE OPPOSITE DIRECTION ATTEMPTED TO MAKE LEFT-HAND TURN AND STRUCK THE FRONT OF THE TOYOTA HIGHLANDER 2015. BOTH CARS WERE IN MOTION WHEN THE COLLISION OCCURRED. WHEN THE TOYOTA HIGHLANDER 2015 WAS BROUGHT TO THE BODY SHOP TO BE REPAIRED THE APPRAISER INDICATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED AND THEY NEEDED TO BE INVESTIGATED FOR DEFECTS.

AIR BAGS — Filed 09/30/2015

MY DRIVER'S SIDE AIRBAG FAILED TO DEPLOY. I HIT MY CHEST ON THE STEERING WHEEL. I WAS IN A CAR ACCIDENT ON SEPTEMBER 30, 2015 AT 10:00 AM ON HIGHWAY 95, THE SPEED LIMIT WAS 65. A MAN HYDROPLANED IN FRONT OF ME, I HAD TO BE GOING AT LEAST 40......UPDATED 10/19/15 *BF.. ...UPDATED 12/29/15 *BF *JS *JS

UNKNOWN OR OTHER — Filed 05/09/2015

PICKED UP 2015 TOYOTA HIGHLANDER FROM THE DEALER DROVE IT HOME. OPERATED THE CAR FOR ONE DAY, PARKED IT IN THE GARAGE AND LATER HAD A FIRE IN THE GARAGE THAT DESTROYED THE HOUSE AND 2 OTHER VEHICLES . AS THE CAUSE OF THE FIRE IS STILL "UNDETERMINED" SEVERAL FIRE INSPECTOR 'S I SPOKE WITH "SUSPECT" THE VEHICLE AS A "SUSPECTED ORIGIN"... AS THE FIRE WAS SO HOT THAT NOT MUCH WAS LEFT OF THE TOYOTA TO REVIEW BASED ON HISTORY THIS INCIDENT SHOULD BE NOTED.... THIS HIGHLANDER HAD LESS THEN 80 TOTAL MILES OF OPERATION AND OPERATED FOR LESS THE 3 DAY'S... NOTHING OUT OF THE NORMAL NOTED ABOUT THE CAR THE DAY OF THE FIRE.. LOOKING OVER ISSUES WITH THE 2014 MODEL YEAR HAVING FIRE ISSUES I WOULD AGREE WITH THE INSPECTOR'S OPINION THAT WOULD BE A HIGHLY SUSPECT CAUSE..