2017 Toyota Highlander Complaints
Consumer complaints filed with NHTSA
270
Total
18
Crashes
2
Fires
26
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 270 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
UNKNOWN OR OTHER,ENGINE — Filed 06/01/2026
bought the car in 2018 and ever since it makes a rttling noise, Toyota says it is the hybrid system engaigeing, hybrid cars are not supposed to make noise.
AIR BAGS — Filed 04/05/2026
On April 5, 2026, my 2017 Toyota Highlander was involved in a side‑impact (T‑bone) collision on the front & rear passenger side. I was seated in the front passenger seat. The impact was hard enough that my insurance company declared the vehicle a total loss. During the crash, I struck my head, but no airbags deployed (front, side, or curtain). The vehicle is being released to Liberty Mutual Insurance. There were no warning lamps, messages or other symptoms of the problem prior to the failure. I am concerned that the airbag/SRS system may not have functioned properly in a crash severe enough to total the vehicle and cause a head injury to a front passenger. I am requesting that NHTSA record this incident and consider whether there may be a safety defect related to side or curtain airbag non‑deployment in this vehicle. Crash date: April 5, 2026 Approximate speed of other vehicle: [unknown] Location of impact: front passenger side (T‑bone) Result: vehicle declared total loss, head injury to front passenger, no airbag deployment.
POWER TRAIN — Filed 08/18/2024
The contact owns a 2017 Toyota Highlander. The contact stated that the vehicle was parked but still running in a driveway on an incline. After exiting the vehicle, there were abnormal beeping and ticking noises detected, and the vehicle began to roll down the street. The contact and daughter were pinned between the door and the vehicle. The contact's daughter sustained injuries to her chin and teeth. The driver has lumps and bruises on her leg and back pain, but medical attention was not provided. The rear wheels were on the curb and hit a trash can, and the vehicle stopped rolling. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.
AIR BAGS — Filed 01/14/2024
I had an accident on 1/14/24 and the airbags did not deploy. When we bought the vehicle from I-5 Toyota it had been in a previous accident and was repaired. I have a picture from the dash stating “ SRS air bag system malfunction” on the day of incident. The vehicle is being picked up by insurance 1/18/24 to be inspected. There were no warnings prior to the accident.
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES — Filed 12/20/2021
My car would randomly shut off at red lights, one time I was on a hill & thought I was going to roll back into the car in front of me. After restarting it would turn on. The radio would randomly shut off. We eventually replaced the battery. On a Fri.(Dec 17th) my car would not start, so my Husband drove the kids & I to school, upon my return the car started. He told me the wheel locks & I need to move it. Then on Mon. (Dec 20th) driving my daughter to preschool school…I have video from home camera showing your system will not let me attach a video) …my car stalling as I reversed out of the driveway. I loose all control, then you hear that I pulled the emergency break & stop just before two cars pass by. I then restart the car, it goes, I drive 3 houses down I pressed the break to make a left turn onto a side street, my car accelerated & smashed into a telephone pole on the drivers side. You can hear the crash on my home camera. The impact was so hard, it bent my a frame, my airbags did not deploy, my drivers side door would not open. I shifted the pole & cracked the frozen dirt ground around it as seen in the pics. I can provide a copy of the body work repairs. We paid our $1k deductible. The car jpeg image icon does is not show like the other pics attached, so I attached a screen shot as well. We have other pictures & video’s of damage to provide upon request
UNKNOWN OR OTHER — Filed 09/13/2022
My vehicle lost power while driving on the interstate. I pulled over and smoke started coming from under the hood. Flames then started approximate 10-20 seconds later. Flames consumed the vehicle for a total loss. My insurance company declared the vehicle a total loss. Toyota stated they are investigating the issue. The police and fire department were present. The loss of power happened with no warning. There was a brief flash of the check engine light followed by a low power mode warning. I had just pulled over off of the interstate. This happened within 30 seconds of the vehicle catching on fire.
ENGINE,FORWARD COLLISION AVOIDANCE — Filed 02/24/2022
Unkown
ELECTRICAL SYSTEM — Filed 03/08/2021
ON 3/8/21 I WAS DRIVING MY 2017 TOYOTA HIGHLAND APPROX. 13 MILES AWAY FROM MY HOME. I BEGAN TO SMELL SMOKE AS I WAS DRIVING AND THROUGH FURTHER INVESTIGATION I FOUND THE SMOKE TO BE COMING FROM THE CHARGING PORT AT THE BOTTOM OF THE MIDDLE ARM REST. THERE IS A FUNCTIONAL CAP ON THIS PORT TO KEEP DEBRIS FROM FALLING INTO IT. I DID NOT SEE ANY DEBRIS IN IT AT THE TIME OF THE INCIDENT. BUT WHILE CHECKING FOR THE SOURCE OF SMOKE I FELT HEAT COMING FROM THE PORT AND THEN IT MELTED TO THE FLOOR. ONCE THIS HAPPENED I PULLED OVER TURNED THE TRUCK OFF AND EXITED.
FUEL/PROPULSION SYSTEM — Filed 01/01/2018
TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER.THE CONTACT STATED WHILE DRIVING 60 MPH,WHEN MULTIPLE WARNING LIGHTS BEGAN TO ILLUMINATE AND THE VEHICLE SEIZED.THE CONTACT WAS ABLE RESTART THE IGNITION AND DRIVE AWAY.THE VEHICLE WAS TAKEN TO LOCAL DEALER LIA TOYOTA OF ROCKLAND (618 NY-303, BLAUVELT, NY 10913:(845) 367-4219),WHERE IT WAS DIAGNOSED WITH NEEDING THE MAC SENSOR PLUG TO BE REPLACED.THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE.THE VEHICLE WAS TAKEN BACK TO LIA TOYOTA OF ROCKLAND AND WAS DIAGNOSED WITH NEEDING "UNKNOWN RECALL" TO BE COMPLETED. REPAIRS WERE COMPLETED.THE CONTACT STATED ON 2/27/2020, WHILE DRIVING 55 MPH,WHEN THE VEHICLE SEIZED.THE CONTACT ATTEMPTED TO GLIDE TO THE RIGHT SIDE OF THE ROAD WHEN ANOTHER VEHICLE REAR ENDED HIM.THE AIRBAGS DID NOT DEPLOY.THE CONTACT SUSTAINED INJURED ON HIS BACK COLUMN AND SEEK MEDICAL ATTENTION AT A NEAR HOSPITAL.A POLICE REPORT WAS FILED.THE VEHICLE WAS TAKEN RIVERA TOYOTA SERVICE & PARTS CENTER(255 KISCO AVE, MT KISCO, NY 10549:(866) 982-4310),WHERE IT WAS DIAGNOSED WITH NEEDING UNKNOWN SENSOR TO BE REPLACED.THE VEHICLE WAS REPAIRED.THE CONTACT STATED WHEN ATTEMPTING TO PARK ON THE SIDE OF THE ROAD BUT THE STEERING WHEEL SEIZED AND THE BRAKES FAILED TO STOP THE VEHICLE AND HE DROVE OVER A LARGE BRANCH,WHICH DETACHED THE REAR BUMPER.THE AIRBAGS DID NOT DEPLOY.THE CONTACT STATED HE DID NOT HAVE ANY INJURIES OR SEEK MEDICAL ATTENTION. NO POLICE REPORT WAS FILED.THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE. THE VEHICLE WAS TAKEN BACK RIVERA TOYOTA SERVICE & PARTS CENTER AND WAS INFORMED NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE),HOWEVER,THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER HAD MADE AWARE OF THE ISSUE.VIN TOOL CONFIRMS PARTS NOT AVAILABLE.THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *RECALL RELATED.
STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES — Filed 03/12/2020
WHILE DRIVING IN A CITY STREET AT APPROXIMATELY 20 MPH I HAD MY WINDOW WIPERS ON DUE TO SOME POLLEN ON MY WINDSHIELD. WHILE WINDOW WIPERS WERE ENGAGED I APPROACH A DOWNWARD HILL AND HIT NOTING BUT SUN GLARE BLINDING ME I PUT MY BRAKES ON BUT BY THAT TIME MY SUV SLAMMED INTO THE CAR IN FRONT OF ME. THE EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE
ELECTRICAL SYSTEM,ENGINE — Filed 12/11/2019
TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING THE VEHICLE WOULD VIOLENTLY SHAKE INTERMITTENTLY, LURCH AND ACCELERATE. THE CONTACT STATED THAT WHILE DRIVING IN A PARKING LOT THE VEHICLE INADVERTENTLY ACCELERATED WHILE DRIVING THROUGH A CROSSWALK. THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE. THE CONTACT STATED DUE TO THE VEHICLE LURCHING AND SHAKING, SHE HAS SUSTAINED INJURIES TO HER TONGUE, NECK AND BACK. NO MEDICAL ATTENTION WAS NEEDED. THE CONTACTED STATED THAT VARIOUS WARNING LIGHTS WOULD ILLUMINATE, THE MOON ROOF WOULD RANDOMLY OPEN AND CLOSE, AS WELL AS THE VEHICLE WOULD SHIFT GEARS VIOLENTLY. THE VEHICLE WAS TAKEN TO DEALER WHOM PERFORMED A SOFTWARE UPDATE. THE CONTACT STATED THAT THESE WERE ONGOING FAILURES. THE VEHICLE WAS TAKEN TO TOYOTA OF GREENSBURG (4964 US-30, GREENSBURG, PA 15601 (724) 552-2761) WHERE THE FAILURE COULD NOT BE DUPLICATED AND DIAGNOSTIC TESTING RESULTS FOUND NO FAILURE. THE CONTACT STATED THAT AN INSPECTOR FROM THE MANUFACTURER TOYOTA WAS TO INSPECT THE VEHICLE HOWEVER, NO FINAL REPORTS HAVE BEEN COMPLETED. THE CONTACT MENTIONED THAT THE INSPECTOR STATED THAT HE WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS AWAITING CALL BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER — Filed 11/10/2019
I TURNED MY CAR TO PARK IN THE CHURCH PARKING LOT. I BELIEVE MY FOOT WAS ON THE BRAKE, IT HAPPENED SO FAST, I AM NOT SURE. . ALL OF A SUDDEN THE CAR BEGAN TO ACCELERATE ON IT'S OWN! IT SCARED THE DAYLIGHTS OUT OF ME! SUDDENLY THE CAR JUMPED THROUGH A WOODEN FENCE AND OFF A FIVE FOOT DROP OFF TO THE STREET BELOW. I WAS LUCKY THERE WAS A PILE OF GRAVEL TO STOP ME. I PUT IT INTO PARK.THE AIRBAGS DID NOT GO OFF. I WAS NOT HURT. BUT I AM VERY STRESSED BY THE INCIDENT. IT WILL BE A MONTH BEFORE IT IS FIXED.
SEATS — Filed 11/14/2018
I WAS IN A REAR IMPACT COLLISION IN MY HIGHLANDER. MY VEHICLE WAS STATIONARY ON A HIGHWAY, HAVING STOPPED TO AVOID A COLLISION, AND WAS HIT FROM BEHIND AT A RELATIVELY HIGH RATE OF SPEED (ESTIMATED 55-65 MPH). MY CAR WAS PUSHED INTO THE CAR IN FRONT OF IT WHICH CAUSED A CHAIN REACTION WITH SEVERAL OTHER VEHICLES. IMMEDIATELY AFTER IMPACT I BEGAN TO FEEL NECK AND BACK PAIN AND WAS TRANSPORTED TO THE HOSPITAL. PRIOR TO TRANSPORT, WE NOTICED THAT MY HEADREST HAD BROKEN FREE IN THE IMPACT AND WAS LAYING ON THE BACK FLOORBOARD.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE — Filed 10/01/2019
TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE CONTACT WAS PARKING THE VEHICLE, IT SUDDENLY SPED FORWARD, DROVE OVER A MEDIAN, AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER OFFERED TO INSPECT THE VEHICLE OR PROCESS A REQUEST FOR THE VEHICLE TO BE REPURCHASED. THE CONTACT WAS UNSURE OF WHICH OPTION TO TAKE. DARCARS TOYOTA FREDERICK (5293 BUCKEYSTOWN PIKE, FREDERICK, MD 21704, (301) 696-6300) WAS CONTACTED, BUT DID NOT DIAGNOSE OR REPAIR THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 14,680. *BF MANUFACTURE WAS NOTIFIED.*JB
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC) — Filed 08/02/2019
MY TOYOTA HIGHLANDER WOULD NOT GO INTO PARK. THE SUV LUNGED FORWARD OVER CURBING AND INTO BUILDING. THEN WENT VIOLENTLY INTO REVERSE AND INTO A UNCONTROLLABLE SPIN. THEN THE SUV WENT VIOLENTLY INTO DRIVE AND JUMPING OVER A CURBING AND INTO A DITCH AND WAS SITTING ON TOP OF A NATURAL GAS LINE. DURING THIS WHOLE TIME I WAS PRESSING THE BRAKE AND PUSHING THE IGNITION SWITCH TRYING TO TURN OFF THE ENGINE. THIS WAS DONE IN A PARKING LOT AS I WAS TRYING TO PARK. *DT *TR
AIR BAGS — Filed 06/07/2019
THE VEHICLE WAS HIT BY THE LEFT SIDE AND THE AIRBAGS DID NOT RESPOND
POWER TRAIN — Filed 04/27/2019
ON SATURDAY APRIL 27 AT 2 PM I PUT MY CAR IN PARK AND WAS GETTING OUT. THE CAR STARTED ROLLING BACKWARDS AND AS I WENT TO REACT WAS KNOCKED DOWN AND PINNED UNDER THE FRONT LEFT TIRE OF THE CAR. MY THREE CHILDREN WERE IN THE BACK WATCHING THEIR MOTHER LYING ON THE GROUND HELPLESS AND SCREAMING FOR HELP. THANK GOD TO GOOD SAMARITAN'S THEY LIFTED THE CAR OFF OF ME WHILE I WAITED FOR THE EMS TO ARRIVE. SEVERAL WITNESSES SAID THE CAR WAS IN FACT IN PARK AND THIS SHOULD HAVE NEVER HAPPENED. I AM SEVERELY SORE AND INJURED AND THIS SHOULD NOT EVER HAPPEN. THIS HAPPENED ON HYLAN BLVD. PARTY CITY IN STATEN ISLAND NEW YORK.
POWER TRAIN,STRUCTURE,UNKNOWN OR OTHER,ENGINE — Filed 02/09/2018
I STOPPED AT MY NEIGHBORS HOUSE TO GIVE HER SOMETHING,I LEFT THE ENGINE RUNNING WHEN I WENT IN TO HER HOUSE AS SOON AS I WENT INTO HER HOUSE I HEARD A NOISE LOOKED OUT AND COULDN'T SEE THE CAR,I WENT OUT SIDE AND THE CAR HAD JUMPED IN TO GEAR AND WENT INTO HER GARAGE ( THE DOOR WAS OPEN) THE CAR HIT HER BIKE,GOLF CLUBS THERE WAS A 2X4 ON A CHAIR THE CAR HIT THE 2X4 AND THEN THE OTHER END OF THE 2X4 HIT HER WASHING MACHINE WITCH STOPPED THE CAR.THE DOOR WAS LOCKED SO I WENT HOME (3 HOUSES FROM HER HOUSE) TO GET THE OTHER SET OF KEYS THE CAR STILL WOULDN'T UNLOCK SO I USED THE THE KEY THAT IS IN THE REMOTE CONTROL TO UNLOCK IT AND SHUT THE ENGINE OFF.I CAN'T BELIEVE THE CAR LOCKED BECAUSE THE KEYS WERE IN MY PURSE THAT WAS IN THE CAR.THE 2X4 WENT INTO THE ENGINE AND A TOW TRUCK HAD TO TAKE IT TO THE GARAGE.I CAN'T BELIEVE THE CAR JUMPED INTO GEAR AND MOVED ON ITS OWN. AT ONE TIME WHEN WE HAD AND OIL CHANGE MY HUSBAND TOLD THE SERVICE MANAGER THAT WHEN WE PUT THE CAR IN GEAR THE CAR WOULD MAKE A CLUNK NOISE AND HE SAID THEY ALL DO THAT. MAYBE THEY DO BUT I WOULDN'T THINK SO AFTER WHAT HAPPENED.
UNKNOWN OR OTHER,SERVICE BRAKES — Filed 10/31/2018
TAKATA RECALL. STRANGE NOISES AND FLASH GREEN LIGHT APPEAR ON DISPLAY, AFTER 1/4 MILES FROM PARKING LOT, THE CAR SPEED UP BY ITSELF, THE PRE-COLLISION SYSTEM (PCS) IS NOT WORKING, BRAKE ASSIST IS FAILED, THE DRIVER CANNOT MANUALLY BRAKES THE CAR.
AIR BAGS — Filed 05/22/2018
TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED THAT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE DRIVER'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED LEG INJURIES AND THE REAR PASSENGER ALSO SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE ALSO SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1806013647. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
AIR BAGS,SERVICE BRAKES — Filed 07/04/2018
TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT, THE DRIVER FELL ASLEEP BEHIND THE WHEEL. UPON WAKING UP, THE DRIVER ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CRASHED INTO A LIGHT POLE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE STOMACH, HEAD, AND NECK. THE CONTACT SUSTAINED FOOT, CHEST, TONGUE, AND NECK INJURIES. THE FOUR REAR PASSENGERS SUSTAINED INJURIES TO THE NECK, HEAD, LIPS, FEET, AND ARMS. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED QUEENSBORO TOYOTA AT (718) 335-8600 (LOCATED AT 62-10 NORTHERN BLVD, WOODSIDE, NY 11377), BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
SEAT BELTS — Filed 10/09/2017
THE DRIVER'S SEATBELT IS NOT ERGONOMICALLY PLACED, AND REACHING UP, BACK AND PULLING FORWARD WITH MY LEFT ARM TO ATTACH THE SEATBELT HAS DAMAGED MY LEFT SHOULDER (SEVERE TENDINITIS AND A PARTIALLY TORN ROTATOR CUFF). TO DATE PHYSICAL THERAPY HAS NOT RESOLVED THE ISSUE AND I MUST RETURN TO THE ORTHOPEDIC SURGEON FOR FURTHER EVALUATION.
VISIBILITY/WIPER — Filed 12/12/2017
THE BULKY SIDE MIRROR ON THE DRIVER'S SIDE CREATES A SAFETY HAZARD WHEN MAKING A LEFT HAND TURN BECAUSE OF A LARGE BLIND SPOT. I WAS INVOLVED IN AN ACCIDENT DUE TO THAT VERY REASON. I WAS MAKING A LEFT HAND TURN AS DESCRIBED ABOVE. I CHECKED FOR ONCOMING TRAFFIC SEVERAL TIMES AND TURNED WHEN I SAW TRAFFIC WAS CLEAR. I WAS HIT ON THE DRIVER'S SIDE BECAUSE MY VISIBILITY WAS BLOCKED BY THE MIRROR AND THE ONCOMING VEHICLE WAS NOT SEEN.
UNKNOWN OR OTHER — Filed 11/23/2017
VEHICLE HAD A STRAIGHT FRONTAL COLLISION WITH THE END OF A GUARDRAIL ON A HIGHWAY BETWEEN 30-40 MPH. VEHICLE IS EQUIPPED WITH A COLLISION AVOIDANCE RADAR SYSTEM BUT THE SYSTEM DID NOT ENGAGE. THE SYSTEM DID NOT AUTOMATICALLY BRAKE AS IT SHOULD HAVE.
UNKNOWN OR OTHER,SERVICE BRAKES — Filed 11/23/2017
WE WERE IN A THANKSGIVING DAY RELATED TOUCH N GO TRAFFIC ON A NORMAL STREET, WHICH ENTERS INTO A MALL. ALL OF US ARE STOPPED AT A RED LIGHT, CAR AHEAD OF US JUST STARTED MOVING AND WE FOLLOWED AFTER ALLOWING A SAFE DISTANCE, THEN SUDDENLY THE CAR AHEAD OF US STOPPED, SO I TRIED STOPPING QUICKLY, BUT THE CAR'S AUTOMATIC COLLISION AVOIDANCE KICKED IN AND TOOK CONTROL OF MY BRAKES, BUT IT STILL DIDNT STOP, I WAS TRYING TO STOP, BUT THE BRAKES WERE NOT WORKING. ENDED UP REAR-ENDING CAR INFRONT OF ME. THE WHOLE POINT OF THIS SAFETY FEATURE WAS TO PREVENT THE CAR FROM REAR ENDING OTHER CARS IN DAY-TO-DAY TRAFFIC SITUATIONS. ALSO OUR SPEED WAS NOT MORE THAN 20 MPH, WHEN I HIT THE GAS PEDAL, ALMOST INSTANTLY I REALIZED I HAVE TO STOP AND TOOK MY FOOT OFF THE PEDAL, TRIED BRAKING, BUT CAR KEPT ROLLING FORWARD. THIS IS JUST 4 MONTH OLD CAR WITH 2500 MILES ON IT. WAITING TO SEE HOW TOYOTA HANDLES MY CASE, IN THE MEANTIME, INSURANCE THINKS I AM AT FAULT AND STARTED THE CLAIM, COVERING THE CAR INFRONT OF ME. MY DASHBOARD DISPLAYED A "BRAKE" MESSAGE IN RED COLOR, WHICH IS TRUE, IT IDENTIFIED A COLLISION, BUT DIDNT STOP. IMO STOPPING IS MORE IMPORTANT! THERE WAS SOME DAMAGE TO CAR INFRONT OF ME, MY CAR HAD SOME MINOR DAMAGE TO GRILLS AND FRONT BUMPER AREA.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
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